Paradisus Princesa Del Mar: Awesome Week!!

We have just returned from a week vacation at the Paradisus Princess Del Mar and had a wonderful time. We loved the resort. The staff was awesome! They were all very friendly especially Mila the bartender and server at the beach bar on the Royal Service side. Mila and the young blond girl (sorry don't remember her name) were always checking to make sure that we were good. Jan our butler was great. He always made sure that we were having a good time and always let us know that he was there for an [... read more]ything we needed. The food was great and the room was always clean. We thoroughly enjoyed our stay there.

Melia Las Americas: great service, great location for golf

the beach is almost private one!! the food (a part the Limensolo) were very good for Cuban standard. most of the staff were very helfull. the Wi-Fi is getting much better with good connections and speed. they need to do a better show in the evenings...

Paradisus Princesa Del Mar: Beautiful resort, beautiful beach....

Wonderful and restful vacation. Grounds well kept , beach and beach activities amazing. Spent most of my time at the multi pool area and cabana. Staff were very helpful, friendly, went out of their way for you.

Melia Las Americas: If you love golf, you'll love this resort!

The 18 hole golf course is excellent. The grounds are spectacular, and each day staff cut down coconuts from the trees so guests can enjoy. The beach is just breathtaking! Bartender Raul is worth the price of admission alone. Yoga and ocean exercise with Lazaro will keep you laughing and moving. We had a king size bed in the main hotel and it was very firm (too much so for us). If you can, get a bungalow as they are much nicer.

Blau Varadero: Amazing vacation

I'm well impressed, already planning to go back. It is a large hotel & the amenities are good.It is situated on a large property and the is lot to do do in the garden as well as the fantastic beach. The food was excellent and the service at the fine dining was five star.

Grand Memories Varadero: Good Vacation with a few issues

We traveled with a group of 7 ranging from 7 months to 48 yrs. Check in was quick and luggage was at our room before we even got there. The 24 hour snack bar was much appreciated, as we arrive at the resort well after 10 p.m. The staff is fantastic and always eager to assist. Our room was in good condition and house keeping did a fantastic job everyday. Food was comparable to other resorts in Cuba. The staff in the main buffet and snack bars are great. A very special thank you to Tamara for br [... read more]inging us bananas from home for the baby. It was very strange not to find any bananas at the buffets. Our only real issue was with a sewage back up that the resort did not seem in any hurry to correct. Our room was in building 21. The main entrance to the building was directly across from the pool bar. Each morning we walked out to a view of the bar with over a foot of sewage water. The smell would wake you in the middle of the night. Being so strong in the room that it would actually cause you to choke. One night we had no water in the building which I am assuming was connected to the same issue. We avoided this pool completely and ventured either to the beach or the other pool on the opposite side of the resort. It is understandable that such issues do arise, but to not be in any rush to correct such a problem is crazy!

Memories Jibacoa: great resort

We had a great time at Memories Jibacoa. The shows were very good and entertaining and they animation team had lots of games and things available to do during the day. All the staff were great and very accomodating. The food was good but too repetitive. There were no lettuce or tomatoes but they said they were out of season. The a LA cares were amazing. Lots of shade with the new canopies and new chairs. Would recommend this resort very highly to those seeking an adult vacation. I would also sug [... read more]gest horseback riding with Mario and lobster dinner at the Tower restaurant.

Grand Memories Varadero: Great vacation

This resort was beautiful, clean and well maintained. All the staff were amazing and some even knew us by name. The food was good for Cuba and the rooms were comfortable. The resort seemed to have a sewage issue while we were there. Our block of rooms did not have water one night and the rooms stunk of sewer gas the next morning we found that the dry area leading to the swim up bar had flooded with sewage water. The pool was still open but the bar was not. The flood did not get cleaned until lat [... read more]e that afternoon and the same thing happened the day before we left. For four days the swim up bar was closed at the main pool and they did not open the swim up bar at the other pool for two of the four days. Other than that was and all around great vacation

Iberostar Origin Playa Alameda: Could be better

Good food but very little variety. Limited choice of fruits and juices. People smoke in buffer restaurant near the beach. Main buffer restaurant was closed for the renovation. Did not know that until already paid for the trip. Some waitresses have very low knowledge of English. On good side: our maid was excellent - truly good and professional job.

Melia Marina Varadero: good resort

Excellent and professional services, good location, nice hotel beach, good pool, a lot of entertainment and shows, different types of restaurants, clean rooms, a very good memory. We will stay in this hotel again, and certainly recommend to our friends

Royalton Hicacos Resort and Spa: Dissapointment!!! Bad Service

This was my third time at this resort and it was a big disappointment. The previous two times were excellent, but this time the service was not as good and the resort was not as clean as the previous two times. There was sewage smell on few occasions when walking to our room and our friends had a very unpleasant experience with that smell inside their room. I will say that this resort still has the best beach property in Varadero, the beach was still excellent!

Grand Memories Varadero: Huge Resort

This is a fantastic resort. Great service, very clean, especially all adult section (Sanctuary). About 35 minutes from the airport. Bring bug spray because they do have the "no-see ems". Very easy booking on Tripcental website and thanks to Sunwing also for a great flight to Varadero and back home.

Grand Memories Varadero: Watch out!! This is an honest review

My recent experience with Grand Memories Varadero was an mixed experience. I should mention that i traveled with my wife and 5 month old Son I will start with the positives. Cuban food has a reputation of not being great. This resort did have a good buffet that I would compare to buffets at other 5 stars in other countries, the sit down, restaurants however are not as good. The Staff at all the restaurants are amazing. The place is very nice, the rooms are in good shape and the building are al [... read more]so very clean and well kept. The pool is beautiful Now to the other side. The first 2 days of house keeping service was ok at the best. She came very late and the maids spent most of the day yelling back and forth between balconies. On average they would spend 2-3 hours parked in front of a room with the door open but not cleaning. This to me was a security concern as i would often see the door open with cart in front and the maid on another level socializing. To get better service i decided to deliver a large tip directly to my house keeper. Well big mistake. I did not get ANY service at all for the next 2 days. You should have seen the pile of dirty diapers. The other issue we had with this was resort was, prior to booking we confirmed with out travel agent and I even have an email from a manager at the hotel confirming they have a Baby Club for infants that runs 9-5 everyday at no charge. This was the reason we booked this resort. Well we get to the resort and they do not have baby club anymore and have not had it for 2 years. This dramatically changed our vacation not being able to have at least a couple hours to ourselves. Entertainment SUCKS!!!! The Entertainment staff was nowhere to be found, till about the 3rd day when i found them all drinking for hours behind the Beach bar, that explained why we had no pool games and an unmanned DJ booth with music on shuffle. The Pool Bar was also closed for 5 of the 7 days. I know they had sewage problems (really gross but i know these kinds of things can happen) filling the bar for a couple days but the was fixed and then the pool bar was re-opened only to close the next day again. Last but not leased watch out for bait and switch and math errors. It happened a few times to us on the trip. We would go out for a meal in town and then the bill would be higher than it should. Did the math and they added a couple dollars, Same thing at the airport. The other problem was with the Hotel. My wife went for a $58 massage and they insisted it get charged to the room and we couldn't pay on the spot. Well they billed the room $62 an insisted that was the price of the massage at check out. It was 7:00 am at check out so the Spa was closed and we could not go back to them. Overall this was an honest review and i would stay away from this resort unless you are ok walking a mile for a drink, want no entertainment so you can sit and read all week, and your ok with cleaning your own room.

Iberostar Origin Laguna Azul: Great resort, friendly staff, amazing beaches!

With the hotel being less than 6 years old, we were surprised to find that it could definitely use some freshening up. Towels are as old as the hotel, and they smell, many things in the rooms were not in working order ... However, the cleaning staff was great, and the rest of the staff was incredible! Overall, great trip and beautiful hotel!

Memories Jibacoa: Great Memories at this resort!

Our stay at Memories Jibacoa was great. This was our first trip there and we do have great memories! The food was good and varied and always fresh – the only complaints – no mangos but the season was near the end (even though, we often go to Cuba in September and have always had mangos at the buffets – Cuban mangos are the best!). Also, the coffee at the buffet was very weak and watered down – surprising as Cuba is known for good coffee. The staff was very attentive and the best !We trav [... read more]elled with another couple and needed rooms side by side. The location of our rooms was a bit isolated with not the greatest view but the best locations near the pool seem to be given to repeat guests. We had reserved two months before but were told the resort was full and we had no choice. The snorkeling off the beach there is great. The reef is amazing and the main reason we went to Jibacoa. We were not disappointed. We snorkel a lot and this is definitely one of the best reefs we’ve seen. The beach itself is very rocky though, especially entering or exiting the water. Bring water shoes – not the best beach if you do not snorkel. The beach grill food was limited – hamburgers, hot dogs, sometimes chicken, french fries and terrible salads (no lettuce – shredded cabbage and no salad dressing). The entertainment at the piano-bar was really fun most nights. We really enjoyed George the piano player. The other one was not so entertaining – he seemed to want to impress with some obscure classical music rather than play music that was popular with the guests. It is a sing- along bar with music – books and it was impossible to follow his music. The shows at night were good but they need air-conditioning in the indoor party room. It was unbearably hot in there. All in all though, this is a great resort and we will probably go back! (and now that we are repeat guests, maybe we’ll get a better room!)

Melia Las Antillas: Beautiful experience

loved Cuba the beaches and the people and their unconditional love and integrity will go back next year September was too hot will try January. It was quiet and peaceful place did a lot of meditation and yoga will recommend to people to try the ocean. Meditation I came back on Sept 29 and I am missing the water its all inclusive deal was very good and some problems came but they fixed it right away get your room upgrades for 40 pesos worth it and get 5 floor the view is great front or back of th [... read more]e hotel you can see the ocean would highly recommend you go.

Royalton Hicacos Resort and Spa: Amazing resort with only a couple of drawbacks

My stay at the Royalton Hicacos Resort and Spa was spectacular. The PROS: amazing amenities, beautiful PERFECT white sand beaches, adult only and great people (all couples around), lots of free things to do - we even got to go scuba diving at a coral reef for free (this is a secret gem that you find out when you get here), drinks are delicious, and the entertainment is amazing. The CONS: food is okay, I came back home with stomach problems for like 2 weeks after, and I got bitten by an unknown i [... read more]nsect, with 27 bites on each leg that were extremely itchy and I had to pay 12 pesos for calming cream - I don't know whether this was bed bugs, fleas or what. Overall amazing resort, would go back for sure.

Memories Jibacoa: Great holiday

Very good value at this resort. Lots to do especially if you enjoy snorkeling. Good location for a visit to Havana. Rooms clean, friendly staff are the main strength, food good for Cuba, very safe outside of Hotel. Would return again.

Playa Caleta: great resort

This place amazing had good food at buffet great service. 4 pools and close to everything. Friendly people hard workers. Lots of activities going on. Will be going back and gad snack bar and drink bar at beach amaizing

Grand Memories Varadero: has potential

Resort is in good condition, nice grounds, large clean rooms with cold A/C. Beach is decent, but after heavy rain, the ocean isn't very clean. Service at the swim up bar is great and the pool(s) is/are huge and sparkling clean. Food is OK for Cuba, but food safety is very cavalier. Hot holds have no heat and food is allowed to go to room temp. Raw chicken cooked alongside beef at grilling stations. Staff expects a tip in the buffet or zero service. The resort passed from RIU management to Mem [... read more]ories earlier this year.