Bahia Principe Explore Tulum: 2nd time at this resort

This was our 2nd time visiting GBP Tulum. The food is excellent, grounds beautifully kept, plenty of loungers at the pools & beach and the people who work at the resort still pleasant as ever especially Gabriel at the Tequila restaurant! The front desk at check in was very good to move us to the section we stayed in last time however were unable to accommodate a room with a king sized bed. Even though I was willing to pay to upgrade our room or move to Akumal section they said there was still no [... read more]thing available. It was a little disappointing as my husband and I have been married for over 25 years so it was very odd to sleep in separate beds. My recommendation to the resort is when allowing clients to book thier vacations thru travel agencies to specify if you want a double or king bed like I have seen other resorts do so. This was our 1st time flying with WestJet and was surprised to find out we had to pay for each bag we were checking on the way there ($30 CAD) and on our flight home ($30USD). This came into effect as of Jan 1st. So it really wasn’t cheaper to book with WestJet as once you add the cost of bags we checked it would’ve been cheaper to book with Air Canada Rouge. Overall the money we spent was well worth it. We would definitely stay at this resort again.

Fiesta Americana Condesa Cancun: Amazing Resort

There is so much to do and see on this resort. There is endless food options all day and evening long ranging from room service to quick snacks like nachoes and burgers. The drinks and service were wonderful, we never had an empty glass in our hands for more than 5 minutes. The pool was beautiful and there was always some sort of activity going on, on the lower level of the pool. Even though this is a child friendly resort, as someone without children, you could barely tell there were children t [... read more]here (some may think this is a plus for a more adult kind of vacation). The rooms were kept clean each day by a wonderful maid service and the resort itself was kept in tip-top shape. Checking in was a breeze and they were very accomidating to us. There is an environmental tax that you have to pay for which we were not made aware of that until we arrived but it works out to about $10 USD so not a big deal. The only negative thing I would have to say about this resort is that the gift shop does not take USD, it only takes credit cards or Peso's as payment options which is frustrating since most travellers bring only USD and some may not like to use their credit cards. Otherwise, it was a wonderful vacation, wonderful resort and staff and we will definitely be making a return to this resort in the future, staying longer our next trips!

Royal Solaris: A lovely experience

The Royal Solaris is a resort that I would definitely go back to. Not only did the facilities offer everything that my family of mom and dad and adult children wanted in an escape from the cold, rainy days of Vancouver, the people who provide the services were friendly and truly welcoming. The food was varied, tasty, healthy, and interesting. The rooms were roomy, clean, and very comfortable.

Secrets Huatulco: Very friendly resort!

The hotel lobby is showing its age! The staff where very friendly and good was very good! Views from the hotel where amazing! A little too far out of town but cabs a reasonable! Not enough pool chairs and umbrella's unless your up at 6:00 to save a chair :( We did enjoy our stay!

Barcelo Maya Caribe: Nice resort

Very good resort. We liked the most walking on the long beach as well as within the resort. We stayed at the Maya Caribie. It is good but i wouldnt rate it as a 5 star. It is no more than a 4 star. it seemed to be an older resort. The bathroom was partially renovated which was nice. However, every thing else was ready to be updated to deserve a 5 star rating. It woulve been nice if: 1. The air condition can be adjusted from the room. The thermostat seemed not to work no matter on what degree [... read more] of temperature you would put it on, it would give a temperature that I would estimate to be 21-22C. That was a little chilli for us. So we opened the balcony door. We woke up with mesquitos bitting us in the middle of the night. Llet alone the noise coming from people retuning from the bars. It turned out the screen on the door was torn letting mesquitos in. 2. There were lots of food everywhere. Most of the people on the resort were from Canada and the USA. However, they didnt pay attention to the fact that Canada is multicultural and that there would be those who do not eat pork (example: Jews and muslims). Most of the meat dishes were pork or contained pork (e.g. beef and pork, chicken and and pork fahitas). There were some beef burgers and chicken at the snack bars. However the 4 coupons they gave us for the ala cart resturants were very good for dinner. 3. Sunwing airlines is terrible. I will never use them again.

Riu Palace Riviera Maya: Fabulous stay at the Riu Palace Riviera Maya!

My husband and I had a great stay at the Riu Palace Riviera Maya in February! The food was delicious, the beach was beautiful, rooms and customer service was wonderful, and the resort was very easy to get around. We have been to the Mayan Riviera and Cancun many times. This is now one of our favourite resorts. Don’t hesitate. Book your stay!

Riu Palace Cabo San Lucas: Ok, not the best

Grounds beautiful, food ok a la Cartes suck nice views noisy rooms no tubs need more bathrooms near pools. Liquor dispenser hard to reach, no fans in bathrooms. Enjoyed the Santa February pool better palace pools too salty.

Grand Decameron Complex Bucerias Trademark: Great Resort

the royal Decameron is good value for the price. Our only complaint is the beds and pillows are too hard. The staff are fantastic and friendly. We have been to Royal Decameron Complex five times and would return again.

Valentin Imperial Riviera Maya: Great vacation!

Beautiful resort, lots of beautiful gardens. Food was amazing, quality of drinks exceptional. Rooms where clean and well laid out. Easy access to beach and restaurants. Only issue was it was a long walk to the washroom from beach swimming area. Need to have more washrooms close to beach.Everything else was perfect.

Riu Palace Cabo San Lucas: Awesome resort with spectacular views ,staff, food and pools.

This resort was wonderful , the views from our balcony and most of the restaurants and bars were spectacular,looking out on The Arch ,lovers beach and whale watching were just amazing. We found a great selection of food which was always good ( seafood,meats, vegetables,gluten free,and desserts to die for) . The staff were very helpful and friendly everywhere, the bar service great and Top shelf liquor available upon request. Our rooms were very clean and service was great , I did miss the person [... read more]al touch of towel animals from other resorts we had stayed at ,but not something to complain about. The gardens and landscaping was breath taking . My only recommendation for someone thinking about coming is bring paper straws if you like frozen blended drinks ( resort is gone eco friendly,which I think is great) and bring your own tea if you like orange pekoe . As for Sunwing ,staff were helpful but we did experience a major delay and had to be rerouted because of weather( plane didn’t have food,liquor or dutyfree items available) I would have thought Sunwing would have tried to compensate us better. All in all it was a great vacation, Judy was extremely helpful booking our trip and next year we will be calling on her again.

Riu Palace Cabo San Lucas: Amazing first time experience at Riu Palace Los Cobas, Mexico

We can’t tell you how wonderful our first experience was at this resort, we have booked through Judy Donaldson three times for other destinations with friends of ours from Ontario, we live in Manitoba....totally an amazing experience co-ordinating our travel accommodation and recommending resorts/ destinations We had amazing Sunwing experience, the resort was top notch, amazing rooms, all inclusive amenities were top notch, staff, cleanliness, welcoming experience, activities were amazing. F [... read more]ood was fabulous, so much choice, wonderful varieties in food Right from reception on arriving u til we departed we had fabulous experience, to pool areas are fabulous, great value and would highly recommend to stay and , we will visit again

Azul Ixtapa Grand Resort: A Family and Adult Oriented Resort

Clientele: The resort appears to have chosen to cater to families and adults as opposed to the younger partying crowd. Grounds: Grounds are very well maintained. Trees and flowers are always well kept. Every inch of the real estate is designed and built to provide aesthetic and recreation value. The beach is small and not good for swimming but without any venders. Public Areas: pools are well kept with plenty of umbrellas, chairs and lounges. Hotel discourages reserving of lounges but so [... read more]me still do. Food, Beverages and Restaurants: At the main buffet there is everything for every taste (fish/seafood, chicken, beef, pork, cooked vegetables, soups, pasta plus a Mexican station) everyday. The down side is that you can never find anything new, for those who like surprises. A la carte restaurants are fabulous especially the service. One of them is even open for lunch. One can be so spoiled. The addition of a little cappucciano bar is a very nice touch Rooms: They all have ocean view, balcony and are all very spacious. I am guessing about 700 SF. Plumbing in "our" room needs work. The handicap shower room is spacious but needs to be improved to provide better safety. I am assuming that this would be a typical situation. Staff: They are all very polite and friendly. They appreciate a tip, big or small. As a foreigner enjoying the best of their foods and services, not to mention the climate and the view, one can't help but wanting to give them something to show a little appreciation. I was told that most of the staff in the hospitality industry get paid only minimum wages, and I mean Mexican minimum wages. Entertainment: Stages shows are held nightly at an outdoor facility. Insects can be somewhat annoying. There is also an indoor "recreation room" type of facility with nightly live music and dance floor, plus pool tables and other games. Disco is off site. The only criticism I have is that their office is not very responsive when you communicate with them during booking.

Grand Decameron Complex Bucerias Trademark: Friendly resort

The grounds were well maintained, beach was clean and pools beautiful. Resort staff extremely friendly and helpful. Many activities, nightly shows and the town of Bucerius is a short walk from the resort

Krystal Grand Nuevo Vallarta: Reflect Krystal Grand Nuevo Vallarta

We were so pleased with our resort. After reading some negative reviews we were tempted to look elsewhere but so glad we kept our reservation. Our room was a standard room, small but had everything we needed including clean towels everyday. Any concerns were handled politely and immediately.The bathroom had just been renovated -very modern shower. AC worked and it was quiet. The grounds were beautiful, the restaurants had gourmet meals and the buffet prepared delicious meals. Really liked not  [... read more]having to make reservations. I have celiac and could not believe how attentive the waiters and the head chef was ensuring that I too could enjoy tasty food. The salmon was simply delicious and I was able to indulge in some GF desserts. I would recommend this place for all you fellow celiacs. My husband is picky and he found more than enough tasty food. The COCO Cafe is perfect- open 24hours. Oh yes! The Sky Bar was so peaceful- a secret place. The beach was extensive with our only complaint of not having enough chairs.The three pools were lovely and I enjoyed the water aerobics as well taking Spanish lessons. A shout-out to Guillermo(sp) (William) with organizing entertainment - the Mexican Dancers Nite was excellent, the live band as well especially when some locals got into salsa dancing- so much fun! Beach party nite and karaoke nite were a hit too. We did no excursions as we have been in this area before but we did walk to Bucerias both on the beach as well as the walkway.Thank you, Manuela, for finding this resort.

Ocean Maya Royale: Tired resort

Trip hazards abound on the slowly decaying paths on the way to your chlorine smelling room. Chicken bones and glasses can be found in the pools as well as several missing tiles. Enjoy the barely warm fish or chicken at your own risk while waiters work diligently to avoid you. Requests are carefully listened to and promptly ignored.

Occidental Costa Cancun: Small jewel!

Spent one week (Jan 31/19-Feb 7/19) at the Occidental Costa Cancun. My husband and I really enjoyed our stay. Comfortable rooms, good food (great variety), beautiful grounds and awesome Activity crew. There is something for all ages.

Golden Parnassus Resort & Spa: Awesome Resort!

We had an excellent time at the Golden Parnassus Resort & Spa. The grounds and pool area were fabulous with plenty of room for everyone. The food was great as well. The service from the staff was incredible as they catered our every need. Beautiful resort. We will recommend this resort to everyone!

Oh Cancun The Urban Oasis: Great Deal for the Money!

Overall I enjoyed my stay & I would stay here again, however I have lower standards. I booked this 4 day vacation, just to get away from the snow & enjoy SUN! The hotel is locally in downtown & a very short walk from restaurants and supermarket. The outdoors area is beautiful with private cabanas, music & bar. I travelled alone, but was easily able to meet others. My bed was comfortable, but that was the only good thing about my room. My linens had stains, my bath towels were old and s [... read more]tained, the “shower” was the worst. Old bathtub with shower head from the wall, but not high enough for a tall person, also no shower curtain. The toilet wasn’t cleaned properly upon check-in either. I didn’t complain about any of things, just made notes for this review. Wifi is decent enough throughout the hotel & pool area The staff are friendly and the bar food is good. However I got to lay out in the sun & come home with a tan, so I’m happy. Next time I would request a room with an actual shower stall & clean linens. Beach access: I purchased a day pass to the sister resort - Grand Oasis Cancun for 660mxn. It includes shuttle to/from and access to restaurants, bar & beach but No Wifi. I enjoyed my time at the beach, meeting new people. But the service on the property was very poor. Bad attitudes from check-in & restaurant staff. I wouldn’t stay here.

Club Med Cancun: Club Med Cancun....Amazing

As former G.O's, we have always enjoyed club med and had experienced other villages but this was our first time in Cancun. The team was wonderful..props to Shilou and Tino who were energetic, friendly and available as GO's should be. The Aguamarina building is far from the main area but perfect for quiet and getting a third level ocean view room was the way to go. It is a French company so there are a lot of French speakers but a lovely ambiance. Club Med's beach was the best on the whole st [... read more]rip. Would definitely go again. We went to Moon Palace (the Grand) last year and would never go back. It is close to the airport which was lovely. Beware: Air Transat was late their and back....with no consideration to the passengers. go another airline if you can. As always, Debbie Maguire was and amazing agent and would definitely use her again...as this is my 6th one with her!!

Dreams Riviera Cancun: Wonderful Family Vacation

We traveled as a family of four for one week to Dreams. We absolutely loved it. The room was always clean as was the whole resort. Food choices were abundant and room service was a very nice added bonus. The kids loved the pools and Explorers Club. We will definitely be back to Dreams.