Riu Santa Fe: Phenomenal

Absolutely amazing!!!!!! Been to the riu twice now and would go again in a heart beat! Beautiful, Clean, food was awesome, amazing riu foam parties every day!!! If I could post all my pictures I would..... So excited to plan another stay next year!

Hotel Xcaret Mexico: Beautiful resort!

Loved the rooms, the pools, the rivers...loved it all! Lots to do and see. Nicest all inclusive that I have visited and every staff person was super friendly. Would have stayed longer if I could have.

The Fives Beach Hotel and Residences Playa Del Carmen: AMAZING RESORT!

We heard great things about this amazing resort- although, seeing is believing!! The resort surpassed any expectations we had on every level. Everything was amazing- the food was UNREAL, the staff, the grounds, the location, everything! We travelled off the resort for excursions; and downtown Playa del Carmen in both the day and night via taxi's with no troubles. Stay in villa 5/6 area to be closer to the beach/ main pool. Adult only section, Villa 20 is very quiet and far from everything.

Costa Club Punta Arena: it's ok

They Cater mostly to the Mexican that stay at this resort, but grounds were clean, staff are consistently making it look clean, however my room had a smell of what seemed to be urine and the smell got stronger everyday. By the time to complain I felt Oh Well we're leaving in a couple days All the glass (plastic cups) they use for drinks are cleaned and reused. Just remember these glasses are also used for ash trays too and it's not good drinking something from one and finding cigarette bu [... read more]rns in the plastic. But you can do as I did, find a good one and keep reusing it. Food was not so good, unless you were Mexican rice and beans, But you can go to the Ala Carte which was much better Bacon for breakfast you have to ask for it at the grill where they prepare eggs Also the snack bar food was good (Pizza, Home made French fries, burger The beach is not all sandy and had some beach rocks NO BODY swims there it has a very strong undertow Rooms and baloney are big and spacious, however if your in the old building there is absolutely NO Ocean/ Beach view because of a building in front being built and in the old building there are NO elevators, but 60, yes 60 stairs, I counted to the top/third floor There is a large building being built right in front of the resort so there is constant noise from Monday to Saturday 9 to 5 They do put on a variety of night shows that are ok On a good note the staff are awesome and any complaints the Manager will try and resolve it ASAP The TV remote wasn't working they had it fixed and working very next morning. All in All you get what you pay for with this place, but I'd go back and just eat out

TRS Coral: Amazing

This hotel is just everything I was looking for! Beautiful, calm but not too calm, Great service, amazing rooms, restaurant with servers who will go out of their way to get you what you need/want . The beach is perfect white sand , no rocks,no seaweed with real good Service! The spa... just perfect !

Ocean Coral Riviera Cancun: Excellent resort

- Excellent resort close to Cancun Airport, nice sandy beach albeit "infected" with algae near the shore. However, the crew were diligent in grooming and removing the algae several times, daily. - The large pools were very clean, the beautiful grounds were well maintained - The buffet restaurant offered a wide variety of delicious food with very good service- - Ditto for the specialty restaurants - The room was well maintained. However hot water occasionally took a long time to arrive to th [... read more]e bathroom tap and shower. Also the telephone operation was erratic! - The team organizing activities around the pools did a great job. The night shows were very entertaining. - Excellent service Overall,

Dreams Huatulco: Good ocean swimming

Service very good ,overall clean place ,found food not as good as in past years ,fishing was very good by hiring local fisherman off of beach .Weather is always the same getting sunshine and warm days ,nice warm breeze off of ocean makes days very easy to sit under palapas with cold drinks.

El Cozumeleno Beach: our second trip at el cozumeleno

We were welcomed with an upgraded oceanview room with a lovely message and chocolate covered strawberries welcoming us which was very kind. The grounds were beautiful and the 2 people that stand out as wonderful customer service people were Martha at the front desk and Fredrico in the lobby. The food was average, loved the restaurant for breakfast in the morning. Having to wait in line every morning to book the alacarte was not for me, that should be changed to everyone at least once getting a [... read more] chance to have one booking during your stay without the wait. We noticed that when ordering off the menu at least 4 people took care of you and they didn't work together which meant either your food was cold after a 35-40 min. wait or that the order was wrong, this should be addressed by management . The beds were very uncomfortable, but the rooms were quite nice. Everything was very clean and all in all it was a very nice week away. From Ontario, Canada

Royal Villas Resort: Mixed Feelings

We would give this resort mixed reviews. A very small footprint here so not much room to wander on the hotel property. However, the beach was great for walking long distances. As well the hotel is located right on the main drag so lots of shops, restaurants etc nearby. This was a plus but also a minus as there was lots of traffic making the road difficult to cross as well as providing lots of noise. The hotel itself has an opening extending through all twelve stories so noise from the low [... read more]est level reverberates all the way to the top. There were two weddings at the hotel which we are joy to witness the beautiful dresses and happy Mexican families, but some people might find the noise to be a problem. We were fine with it. Other than the music for the weddings, there was no nightly entertainment at this resort. Daily entertainment consisted of local singers on some days, a Salsa group for cruise ship participants, and recorded music for the pool which was quite loud. There was a pool table which had other things crowded around it, a ping pong table, foose ball table, etc but required a fee to use which we have never encountered at any other resort so we did not use. Rooms had comfortable beds but linens were stained. Sheets were not changed daily and we noticed a musty odor in the beds after we were there around a week. Bathrooms were attended to daily but not immaculate by any means. Be sure to tip housekeeping or service slides even further. Complimentary water and soft drinks were provided in the room which was appreciated. There is no mini fridge or coffee pot in the room. The air conditioning was very powerful and great. Pool area was clean. Most days service was efficient. This resort does allow smokers to smoke anywhere around the pool which we found to be quite annoying. Smokers would probably appreciate this, though. Food is provided in 3 areas. The morning breakfast buffet which serves some breakfast foods and some lunch foods, but closes at noon which we found odd. You can then order a limited variety of meals through the pool snack bar for the afternoon. Supper is served in the restaurant. Food was very good and fresh but limited choices. There is an extra charge for certain foods like steak, lobster and specialty shrimp. The staff are very friendly. Wi-fi service was excellent and complimentary. Had a pedicure, manicure, and haircut at the salon. Mixed feelings about this. The mani and pedi were well done, but no top coat provided for the polish so did not last long so ended up wasting my money. The haircut was also well done, but felt ignored by the hairdresser as she talked in Spanish to the other staff and only addressed me with a couple of questions about what I wanted done. Definitely did not feel pampered. I seemed to be the only customer on that day.

Dreams Jade Resort and Spa: Beautiful Resort

The Hotel is 5 star,incredibly clean,all staff incredibly friendly. The food is amazing, the grounds are impeccable! Every thing is 5 star about this resort except this year they were having a terrible time wit seaweed.

Sandos Playacar Beach Resort: Beautiful resort

All amenities were amazing, couldn’t ask for better food. The service was great and everyone so friendly. The nightly shows were awesome, there’s some talent out there! I would recommend this resort. Had a really great time!

Barcelo Ixtapa: A resort with a mixed bag of excellent to disappointing

The internal structure of this hotel is very dated and needing both a design and repair overhaul. The bathroom especially was unbelievable. A large person would have to walk into the shower in order to close the door on the toilet/shower. Tiles were broken, cracked, grouting dirty and also broken. First impression of the room was "yuk" BUT the outdoor areas were beautiful and the location perfect. It is a resort that obviously caters more to the Mexicans and as such was interesting to stay in [... read more]. As several staff told us, it was originally a Sheraton and in those days was much classier! Built in 1983, it would appear that little has been done to the interior. Of 4 elevators, only 2 were working for the two weeks we were there though there was constant repair work going on on the out of action elevators. The working elevators screeched alarmingly at times! Food was good in two of the three specialty restaurants and average in the buffet. Disappointing that the Japanese restaurant did not cook the food at your table and the noise level in it was very loud. Staff were always pleasant and tried to be helpful but struggled with English ...but then we didn't speak Spanish. The beach was fabulous and certainly we were at the best place to go in the ocean. Would highly recommend that aspect. Despite our disappointment with the hotel interior, we might go back simply because the location is so perfect and we think we can rise above the poor room conditions.

Crown Paradise Club: Amazing family resort and kid friendly!

We had a very good experience at this resort: amazing, helpful staff, everything very close and easy to navigate around. The kids have a safe waterpark, kids clubs and baby club have lots of fun activities! The beach and the ocean were very nice, fine sand and clean water! Great food at the buffet, lots of variety and specialty restaurant. 10/10 rating and would definitely recommend it!

Las Brisas Huatulco: Beautiful Resort

The resort is on a large piece of property so feels spacious and easy to find a sense of quiet and calm. There is a nice view of distant mountains and the grounds have beautiful plants and lots of birds. We really enjoy the daily tennis lessons (Paco is a great teacher) and yoga. Restaurants are good, and we enjoyed the Beach Club rooms with a balcony and view, along the additional services.

Bahia Principe Explore Akumal: Wonder resort

Pools beutiful, beach is ruff to walk on but have sand bags and sections that is safe guarded for waves ,food is yummy and lots to choose from the ground are so lovely.every inch of the resort is always being groomed painted .staff go out of their way to make your stay wonderful,one waiter he didn't seem to like being there kind of Sharp and rude the rest charming.front desk great help.except one I fell and cracked my head had huge goose egg on my head trying to find me a ride back to my room [... read more]. .he pointed to outside and said ask them.i was seeing stars and head was pounding it was like I was being a pain to him felt lost and scared it took 45 min to get ice to my room. ,I now have black eye and headache still after five days from a fall on their resort.

Margaritaville Island Reserve Riviera Cancun: Great resort!

Nice pools, good restaurants. Staff very friendly. ————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— [... read more]————————————————

Barcelo Huatulco: NOT "All Inclusive" Unless Upgraded to PREMIUM

Our Barcelo Huatulco experience was disappointing. While this Barcelo is nice it lacks the Barcelo branding we are familiar with. Here are a few examples: 1. Booking All-Inclusive at this destination doesn't really mean "all-inclusive." To really experience "all-inclusive" at this Barcelo means one must upgrade to "PREMIUM." The cost to upgrade to "Premium" is $35.00 US per person per day so $70 per day for a couple times seven days equals $490 US, converted to Canadian dollars roughly $650 [... read more]. For this extra $650 we could have had a King bed in an Oceanview room, premium drinks in our room refrigerator, premium drinks at the bars and wine at dinner. It was disappointing to learn the extra costs for wine at dinner, and that the Corona beer at the bars are reserved for "Premium" guests! 2. You have to stand in line EVERY DAY to book the ala carte restaurants. We were only able to get two ala carte bookings because most of the premium supper times are taken by the "Premium" clients. This means that out of the 18 meals we had at this Barcelo, 16 of them would have to be at the buffets, which gets old after 2/3 days. Booking the ala cartes starts at 9:00 am in the morning and several days we were there at 9:00 am, stood in line for 30-40 minutes and couldn't get a dinner reservation before 8:30/9:00 p.m. 3. The food facilities are only surfaced cleaned. The serving spoons in the buffets are not changed often enough. The sides of the tables feel grimy to the touch, as do the arms on the chairs -- seems these surfaces do not get washed which is very unsanitary (take your own disinfectant wipes!). The Barcelo Huatulco was rated 4.5 Stars. Our ratings: facility 4; systems/processes 2; and buffets 3. While the ala cartes were nice (Italian and Mexican) having to pay extra for wine at an all-inclusive isn't the norm.

Sandos Caracol Nature Resort and Water Park: Excellent Family Resort!

Resort was clean, staff super friendly and so many great activities for all ages. The Kids club was a huge hit! We have been to a few places as a large group with kids over the years and so far this resort was our favorite!

Ocean Coral Riviera Cancun: Adequate not excellrnt

The staff were good and friendly. The food was particularly bad, The cooked meat was tough to eat. I would not return nor trvord this. Place. Saw d number of people fall on the slippery tile floors. Several appreared serious falls! The pools and beach were very good and easily accessible , clean and well maintained.

Barcelo Huatulco: Sun always shines

Another great time. Sun always shines here. Stunning views from our room to the great food. Premium alcohol. Beautiful beach, terrific snorkeling. recommendations when families book please try and keep families together as it took us two days to resolve this problem. Second tip would be to heat the main dishes at the Italian restaurant properly. Food overall was great their main course needed to be heated thoroughly. Love the Japanese restaurant and seafood