Everything was great except for the food.wonderful people love to go back soon hope they improve the quality of food and add some flavor.bar service was excellent lots drink entertainment was very good too.
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Rodeojo -
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Barcelo Solymar: Great Holiday in Cuba
We had a wonderful time, hotel was a really good location near the town of Varadero walking distance of 10 minutes. The hotel room was spacious and clean it was 4th floor ocean view so could see the sunsets from the balcony. Bottled water and beer put in fridge in room everyday and delightful to see what shape the maid had made with the towels after cleaning the room i.e. a swan or heart shape! The food was good, chefs at each meal cooked up fresh meats and eggs and pasta in front of you. The pa[... read more]stry/bread chef made the most delicious rolls, croissants and victoria sponge cakes. Good selection of fruits from mango to melons, guava and papaya every meal and the a la carte meal at the spainish restaurant was excellent. One of our party was vegetarian and this was catered to with no problem wherever we went. The beach and the sea of course was the best part of this trip, out of this world, clean clear warm water and clean beach and we were always able to find beds and umbrella to lie on and under. Entertainment at night was fun saw some excellent dancing shows, a michael jackson show and disco on the beach some nights. The guests ranged from families with children to a few elderly but mostly in the 20-30 age group. The staff were all lovely and helpful.
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Cubasi -
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Paradisus Princesa Del Mar: Lovely stay
Nice hotel, small buffet but food was good. Room was beautiful and very spacious. Staff was friendly. Drinks were hit or miss depends who was making them. Entertainment was super, they had live bands, beach party and choreography was nice. A la carte restaurants were awesome! (Chinese and Japanese) All in all a lovely getaway.
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Vicki27 -
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Barcelo Solymar: Amazing resort!!!
The hotel room was amazing always clean and the fridge is always stocked with water and beers and myself and my boyfriend had an amazing time. The food was not always the best but breakfast you can always find something to eat and lunch was not that bad either but if your an adventure you can always go to one of the many restaurants in town and they have amazing food at very lost cost.
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AlexTheHoffe -
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Starfish Varadero: Club Amigos: You get what you pay for
Myself and some friends were able to get this hotel for a week through $650 all inclusive, so we didnt expect anything fancy for that type of deal. Here are some things I think are worth mentioning
1. The resort itself: Sort of run down looking, A.C was not working in places like the bar and buffet making a lot of these places intolerable for a Canadian in mid-August. Our rooms were meh, didnt expect much but would have been nice if the safe was included. Our view of the water from our condo wa[... read more]s amazing.
2. The Staff: Mostly very friendly. Although they dont hesitate to beg for clothes and tips. As much as I didnt mind giving some of the staff my unwanted belongings because I knew they would need it more than I, a couple days in I felt bad because I literally could not give away anymore things. A friend I was travelling with spoke Spanish, and we came quick to realizing you get treated better for knowing the language. For instance, my non-Spanish speaking friend asked for a cheese sandwich because he cant eat meat. The server working at the snack bar said this was not doable and that he could only get one with ham. Our Spanish speaking friend asked moments later and got exactly what my English speaking friend wanted. This was definitely offputting considering you expect the same service regardless. Besides this instance the staff were very nice and socialable.
3. The food: Once again I wasnt expecting anything fancy. The food was okay, I didnt starve on the trip and thats all that really matters. Options for vegetarians are slim, most Cubans love their meat and dont care if your vegetables come in contact with it. But if you arent restricted to vegetables and fruits you should be fine
4. The beach: Most amazing beach ive ever swam in. Water is very calm from the morning till later afternoon. The water is clear and not too salty. If you go in the summer you will find many times that you will be one of the only people on the beach.
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Terrafik -
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Hotel Villa Cuba: Declining quality year after year..
--great pool, great beach, rooms needed improvement (we were in a villa and the rooms in the hotel were MUCH better, locations was great (ten minute walk to varadero, the food was quite gross (I could only eat a select few things per day)
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Ben27 -
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Hotel Tuxpan: A very good sea vacation
The hotel was clean; air condition worked well, the food was good, though not too many choices. Fruits were great. The beach is amazing - this is the crucial point. When a plumber was needed, he came promptly. The strange thing was one key for two people.
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Leelee -
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Iberostar Origin Laguna Azul: not good
Like the country but the hotel is poor,the main dining room was the worse, no plates, dirty table, no cutlery, I almost pass out because of the heat in the dining room. The service from the front lin staff was poor they never have the answer to any questions, just to get a towel was a problem L.. oh an the towels always smell like pie.
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Un1happy -
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Sol Varadero Beach: Poor experience...
The resort looks great in the pics, but that is not the case when you arrive.... This particular resort is also attached to a 3 star resort which is very poor condition and staff is poor ( Hard to find any English speaking people..) We were booked to stay at the coral.. which is a 4 star, once we arrived at the resort with the bus from the airport, We were sent away with the bus as the resort was closed!!! sending us to the 3 star resort... Very bad management ..... The very next day were we sup[... read more]pose to meet for our Orientation... which the Swingwing Rep was 1.5hr late! and the resort staff sending us walking between both resort three times!!!.... Wont go back to this resort/resorts...
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Selina -
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Hotel Villa Cuba: amazing
the hotel is big and it is located right on the beach, they have clean towels and water sports are nice! Workers are very friendly. The air conditioner is too loud. The drinks are nice. Food is good. You can see stars at night on the beach which is amazing! Love this place! It's my first time to Cuba! Great memories!
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Brad6991 -
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Occidental Arenas Blancas: Great service
Everything was amazig food sucks pools are great beach is beautiful locals are verry nice , havana club is close by and its a great place to party 10$ cover but drinks are only 2$ and cant forget on resort beer is amazing
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Waltam -
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Iberostar Origin Laguna Azul: Not recommended
Iberostar Laguna Azul is far from a 4 1/2 star Resort. The food is horrible I survived on flat bread cheese pizza and French fries for a week. No room service, went to grab a bit of food for my son to take back to the room for him and asked for plastic cutlery , waited 10 mins or so and spotted the waitress elsewhere, so there was my answer I grabbed cutlery from the buffet and proceeded out and got stopped like I was a theif and they took the cutlery and expected to have us eat like animals . I[... read more] went after her and demanded to speak with a manager , I waited 10 mins and was told I had permission to take the cutlery as long as I brought it back. The wifi is horrific you need to go to the front foyer where u purchase a wifi card and the allowable time is from 9-2 that's it, no service elsewhere at anytime. I was not at all satisfied with this Resort , would not recommend it or any other one in Cuba, stay away from there, The immigration officer I had when I arrived was horrific, I didn't realize I had to fill out the Spanish side of the Visa so I grabbed my pen to fix it and he yelled and said no go to the end of the line , I went to the side and he banged on the Window , I couldn't believe how I was being treated like a hardened criminal.
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AnthonyDC -
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Barcelo Solymar: Decent resort.
The food wasn't as bad as people were saying. Staff were very friendly and accommodating although a lot of problems with the ac not working in many rooms. The hotel was located conveniently near the city. The beach was absolutely beautiful! However, this hotel is not worth paying > 1000 dollars for.
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Sean04 -
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Melia Las Antillas: PERFECT Beach!
I'll just start by saying this was my first tropical vacation. The beach was incredible. Any pictures or videos you see of the beach will not do it justice. It was truly perfect.
The hotel itself was OK. We had a junior suite on the very first floor and didn't like it at all. Didn't smell too fresh and just looked a little dirty. We ended up upgrading to the VIP package and the new room was ocean view on the 5th floor. Same room layout just much cleaner and nicer. Staff was very nice and friend[... read more]ly.
The grounds were nice as well. The pond that extends throughout the grounds didn't smell that great at certain times but for the most part was OK. The pool was fantastic.
Night life was also OK. They had a different show every night on the resort around 9:30 and it lasted an hour. After the show we usually sat on the patio and had a few drinks. There was a small "club/disco/bar" on the resort that we usually went to because that's pretty much the only thing going on after 11PM.
Excursions. We did the Havana "Special" and Catamaran with Dolphins. The Havana Special was good but LONG. 8AM pickup and didn't get back to the hotel until 3AM. We were actually misinformed about the timing of this trip (we were told 8AM to about 7 PM) but that's another story in itself. We got to see old and new Havana and a bunch of other cool things. Worth it I'd say. Now, Catamaran with Dolphins. YOU. NEED. TO. DO. IT. It was literally like living a dream. If you need to do one, do this one. I'm not even going to get into it. Just go. I promise you'll love it.
Lastly, the food. Ugh.. it really wasn't that good in my opinion. They have three restaurants on the resort and none of them were really better than the buffet itself. My girlfriend and I both had upset stomachs for a few days we were there. We met another couple that had similar problems. The food at the resort was the ONLY reason why I was looking forward to finally heading home. I didn't eat anything by day 7.
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Amanda9827 -
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Melia Las Antillas: Good
Good- we were disappointed in the drinks and food. There were a lot of ants in the room. The service wasn't great but we were fortunate enough to find a few servers that we really liked, tipped them well and they took good care of us during our stay.
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Sassy123 -
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Paradisus Princesa Del Mar: Beautiful Beach!
The water was blue, clear and warm! The grounds were well kept and the facilities were gorgeous. The food was the low point of the resort even at the Royal Service restaurant where we stayed. Safe and friendly.
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Infiniti288 -
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Melia Marina Varadero: Great Resort
We arrived around midnight and our check-in was painfully slow because there was only one lady working at the counter at the time. This resort is beautiful and the room is average as we did not take the upgrade to level. We were given 6 rooms and some were facing the marina and some were facing the pool. Both have nice views and the property is clean. The marina is nice however there are too many garbage (empty plastic cups and bags) floating around. It would be nice if the managements have some[... read more]one to pick up the waste disposal in the marina.
Our maid went an extra miles to make sure our room was comfortable and clean however the water boys only allowed one bottle of water daily and will not give extra even with a note asking for an extra one. We went as a group of 12 people, our ages are from 12 to 60 yr old. We wouldn't rate it as five stars but for sure 4.5 stars.
We find the food salty however the fresh juices were excellent. Breakfast buffet was okay, food quality was average. There were only three À la carte restaurants opened at the time of our visit (July 11 to July 18/15). There were Casa Burguete, Bana and Don Ernesto. Snacks bar (Habana) opens 24 hours per day and they serve burgers, fries, sandwiches etc. If you like ketchup it is recommended that you bring your own (we did) as the ketchup over there taste very different.
On the other hand our server Yesmany, he was excellent and friendly. He remembers our drinks and we enjoyed chatting with him. There were times we found it was very hard to communicate with hotel staffs due to language barrier. The only problem we had was one of the bartender in the 24 hours lounge. I would say he is Cuban and he will not serve you if you don't have any money in your hand. The others bartenders were friendly. The 24 hours lounge do have live music at every night before the entertaining shows. We did enjoy the entertaining shows and music. We would rate five stars for their entertainment programs.
The only downfall was one of the older bartender in the 24 hours lounge will not serve you if you do not have money in your hand. He also told the younger bartender not to serve people without money in their hand in front of other customers.
Overall, we had a good time. This resort is clean, safe and friendly (except the older bartender).
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YayaV -
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Muthu Playa Varadero: Wonderful Resort
Very impressive grounds, villas and great general layout. The resort is well kept and clean. The staff were friendly and helpful. Our family, of two young kids, had a wonderful time and enjoyed the cuban food. The efforts on other foods was not that great really. Evening entertainment was family friendly as well as daytime activities. Access to the beachase and the beach were the very very best part! We felt safe and
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Doug and Nori -
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Starfish Cuatro Palmas: A three star experience
The beach was excellent although they seem to open the resort to day visits on weekends and there is a distinct shortage of lounges and shade. The staff is friendly but occasionally sullen if there is no tip. We tend to overtip and perhaps cause expectations to rise. The room was a disappointment. The outdoor chairs were painted and the paint came off on your skin. It looked like fake tattoo art at times. The bathrooms were not up to standards. The bedding was old and outdated. The plastic mattr[... read more]ess sheets were unwelcome and torn. I threw mine out the front door after the first night. There are no "do not disturb" signs available nor are there chain locks on the doors. So you have the inevitable encounter with chambermaids barging into your room in the morning. Twice in 11 nights our room was not made up. The food was not up to standards, but that is expected of any trip to Cuba.
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Maxim1232 -
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Starfish Varadero: quite awful if you don't speak Spanish
They were entirely unwilling to help us with absolutely anything until our friend we went with spoke Spanish to them. They didn't assist us in anything. Everything closed at 3-4 pm even though the site said they close at 5. A lot of the things that said we're offered were not, though that i sunwings fault, not club amigo. The staff were too busy hitting on all the pretty Spanish ladies. They didn't bother to acknowledge us at all. If the buffet is not open, good luck getting any food. For a midn[... read more]ight snack they made ham.and cheese sandwiches, as a vegetarian that isn't acceptable so I asked for a cheese sandwich and they said that wasn't possible to make. But again, when my spanish-speaking friend went to ask they were more than happy to assist her and make her some vegetarian option. You get what you paid for but the fact that the staff were so unable to help us because we spoke English was ridiculous. Had we not been there with a friend who spoke Spanish, we would've gotten nothing we wanted. It's pathetic. We all pay the same amount to be there but no one would assist us in anything. Try another hotel where people may care more.