Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21881 Reviews)

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Private  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Very nice resort

The resort was very clean, eco friendly which is important to me. Friendly//helpful staff, good food, nice rooms, pools nicely maintained, beach was nice and the entertainment was great. I loved that there were lots of wildlife free to roam the resort. My only concern was a few had been caged, and they didn’t seem to have much room or greenery etc (upsetting).. I hope this is something the resort considers to change. Example deer, few birds and farm animals. Overall a wonderful  [... read more]

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Acalex  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Excellent resort

I traveled with my elderly parents the last week in January 2019. When deciding on a resort I specified that I wanted a smaller resort with easy beach, pool and restaurant access and Nicole Deforest recommended this resort. We were extremely pleased with everything! Clean, friendly staff, excellent food, easy access. I would very much recommend this hotel.

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Private  - 

Verified Purchaser

Grand Palladium Kantenah: Great value

Stayed at the Grand palladium in Akemal January 2019.Very well maintained resort with lots of pathway options. Very safe feeling resort. Shows have been updated this year with a great dance troop providing entertainment. most nights. The paths through the mangroves are like a free eco adventure so slow down and pay attention. Food was plentiful with lots of choices. Rooms were lovely and the beach had good sandy areas and fish to see. especially late afternoon. Not a party resort.

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Agie57  - 

Verified Purchaser

Grand Palladium Select Costa Mujeres: Wonderful staff, food and atmosphere!

The Grand Palladium at Costa Mujeres was beautiful with friendly and helpful staff. The rooms were amazing. The resort is new with a few safety issues like no hand railings on stairways and steps on the outside areas not well lit. The entire resort was clean with a Happy atmosphere.

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Private  - 

Verified Purchaser

Dreams Playa Mujeres Golf and Spa: Lovely resort, but needs more staff

The grounds and pools were lovely, as were the rooms. However, there never seemed to be enough staff to accommodate the visitors. It took far too long to get coffee or water at breakfast and that was after asking more than one server. Our rooms were cleaned twice in a week and not particularly well. Even getting drinks poolside took longer than it should have. I don’t think the staff weren’t good, there just weren’t enough of them. And the food was generally OK. Not fantastic.

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Private  - 

Verified Purchaser

Viva Maya by Wyndham: Nice resort.

Grounds very nice an clean, well maintained. Nice, relaxing public areas (especially the one by the main lobby). Clean rooms, but facial tissues Not provided! We would expect from this kind of resort complimentary fridge refill and free safety box. There was only one complimentary bottle of water per person upon arrival and empty fridge. Additional water available at high price in the lobby store. Standard buffet with No organic choices. Butter replaced with margarine. Dress code fo [... read more]

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Private  - 

Verified Purchaser

Grand Palladium Kantenah: Beautiful resort... very organized... clean and great service and staff #1

Would recommend to friends and family...will return. Great scenery Well kept... very organized & awesome staff & great entertainment we hope to come back next year. Beautiful beach & very friendly staff in every area .Pools are amazing & fun games, yoga & volleyball games to play . Want a special thanks to our pool waiters Lucy and Cesar 😄👍

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Private  - 

Verified Purchaser

El Dorado Seaside Suites: Disappointing, Read carefully.

Be careful when booking this hotel. We booked for the El Dorado Seaside Suites and were put on the Sensimar side which was the older and dated resort. We had to pay an additional 500 dollars to be moved into the proper room. Trip central has been poor at helping us resolve this issue. Disappointed and would be hesitant to book with Trip central again.

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Private  - 

Verified Purchaser

Platinum Yucatan Princess: Wonderful resort

This resort is just beautiful, well kept and very clean. We really have not one bad thing to say about this resort. Food was amazing at buffet and all the a la carte, along with the service. Staff is very friendly and helpful! Great resort

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Private  - 

Verified Purchaser

Marival Emotions Resort and Suites Riviera Nayarit: Lovely Resort

This resort is wonderful. It is not a huge resort but has everything you need. Staff were friendly and could not do enough for you. The shows every night were excellent. It is only about 10 minutes from the airport.

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: great hotel except

Except for entertainment like Bingo night, participation night, casino night, karaoke night. Needs Entertainers and a stage for showtime. Great rooftop bar and gardens. Food is average, buffet is a small space but lots of seating outside

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Private  - 

Verified Purchaser

Grand Palladium Select Costa Mujeres: Great Service

Beautiful resort, we loved our room in building #15. Food was ok, Thai restaurant being the best, the Mexican being the worst. If you are looking for a shiny new resort and plenty of exercise getting around this one is for you.

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Pretty much perfection!

The Barcelo may seem large but because it is made up by 5 smaller resorts put together, you have the benefits of accessing the other resorts' ammenities and the total beach is huge and offers different options from clear sand and water to coral for snorkeling. As well since it is in a cove, the water is somewhat calmer than more open areas. The food is exceptional including the buffets where fresh fruit, veggies and Mexican favourites were highlighted, and the a la cartes that are abundant and  [... read more]

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Jhurdonline  - 

Verified Purchaser

Delfin Beach Resort Puerto Vallarta: Location, location, location.

Fantastic location in the heart of all the nightlife and action of Old Town. Terrific and attentive staff. Food options are buffet-only, but surprisingly good (but some the best restaurants in PV are right around the corner anyway). Upgraded to an oceanview junior suite, room was enormous and very clean. Adult pool was heated to a perfect temp and overlooks the beach. Never had a problem getting a lounge chair around one of the pools. Would definitely stay here again, and recommend it  [... read more]

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Jo-ann  - 

Verified Purchaser

Azul Ixtapa Resort: This resort was AWESOME will worth for the price

Azul Ixtapa, First the weather was great, very clean rooms, there is always so much food to choose from. Oh and a must see is the island it is beautiful. The only thing that we where disappointed in was the entertainment. Entertainment was always a nice why to end a beautiful day, but here the shows bad, and the lobby music was good, but just not enough room for everyone to seat. Staff are very friendly.

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SuziQ  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Beautifull Resort

Ocean Coral was a beautiful resort and the restaurants were very good. we enjoyed the buffet at Breakfast and Lunch. Lots of choices for 4 everyone. There are 4 omelet stations in the morning so the wait was very short. The waiter will even bring you Cappacicino or Lattes . We especially enjoyed the Blue Moon a la carte where the filet mignon was wonderful. All the staff at the hotel were friendly and happy to get you what ever you wanted. One down side was the liquor selection for the sta [... read more]

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Private  - 

Verified Purchaser

Iberostar Waves Quetzal: Another great Iberostar Resort

My wife and I came back from Iberostar Quetzal and it was great. Fantastic food, service, and the pool/beach was great. Nothing but a great experience. My only concern is with Sunwing and their lack of transparency with travel to and from the hotel. We ended up having to pay a lot of money to get to the airport on our way home because of the lack of communication on their behalf.

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Moose  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Great Place to Vacation

First time for us in Mexico and we could not find much wrong with the resort other then they don't have Blue Cheese dressing at the buffets. They could use a few more golf carts to move people around quicker. All the people were friendly and kind and spoke fairly good English. All areas were clean and well maintained. Outside the resort you have to careful as the place is running with ripoff artist. we got scammed for 269.00 usd for a ring that Westjet (bd) tours forced us to go into a jewelle [... read more]

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Hantwo  - 

Verified Purchaser

Grand Palladium Vallarta: Beautiful resort but......

Resort is lovely, thought we had problem with securing lounge chairs around pools and on the beach. People would be out at 6am in order to secure their lounge chairs....not enough of them around. Quality of restaurant dinners poor, meat tough.

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PatMcK  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Wonderful stay in the jungle

This was my third visit to this resort, and as usual, it did not disappoint. The food was delicious, the room clean, and the beds comfortable. The grandkids just loved the waterpark, and the adventurous adults enjoyed the slides too. I am interested in birds and bird watching, so I enjoyed all the jungle around the resort. I would encourage the hotel to start keeping its own bird list of what has been seen on the resort so that when they get visitors such as myself coming, they have a checklist  [... read more]

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