The Fives Beach Hotel and Residences Playa Del Carmen: disappointed

i cant enjoy my vacation. there were three staffs approached us to join their prestiage club membership every single day, very annoying and feeling pressure. the italian restaurant was the best. the thai restaurant was the worst thai food i ever had. the hotel didnt give us the upgraded room that we paid for in the beginning, we end up got the room change in the middle of our stay. overall not an impressive experience

Grand Sirenis Mayan Beach: Ok resort

No beach and smelled like rotting sewage. Rooms clean and spacious. Food excellent, hot and good variety. Pools great but crowded. Bars good service spa ok. concierge horrible service but buffet personnelexcellent. Night programs ok. Well laid out the resort is nice

Valentin Imperial Riviera Maya: Fantastic resort

Just returned from 7 days st Vslentin Imperial Maya. This was a fabulous resort, great service, fantastic food and overall awesome experience. Would definitely go back! Beach was not great though, very rocky!

Grand Palladium Select White Sand: Fabulous stay over the Christmas holiday!

We absolutely lucked out and our whole group (all over 18) were upgraded on arrival to the Royal Yucatan Suites! Private pool, bar, lobby and restaurant. Even a butler for each small villa. Royal Suites guests could reserve dinners at any of the à la carte restaurants whereas for others there are no reservations which can lead to long waits at peak times. The grounds throughout this expansive resort are beautiful and amazingly well maintained. There are two huge pools and a few smaller adult on [... read more]es that you need to seek out. There were more available chairs around the Riviera pool versus Colonial and Kantenah. There are golf carts and a little train to take you from one hotel area to another but walking is pleasant and helps wear off all the food and drinks! There was a lot of sargassum ( type of seaweed) that washed up on the beach while we were there and there can quite a few rocks in some areas. Staff area great. Food is good and of course abundant. Our favourite restaurants were La Lola(get the cheesecake and the almond tart) and Eldorado and of course the Royal Suites private restaurant El Jardin. The larger buffets have a great selection.

Catalonia Royal Tulum: Fantastic Staff

We spent Christmas 2015 at the resort and we both had an amazing time. Lovely, large and clean room, lots of variety in the food, great beach, but what impressed us the most was the warm and helpful staff. A real bonus was that the hotel was only 15 minutes from the airport.

Sandos Caracol Nature Resort and Water Park: Jungle getaway

We stayed at the Sandos Caracol from Dec.8 to 15th. We opted for the adult Select Club and are glad we did. The Select Club beach area was wonderful. No problem getting a lounger. The clubhouse was great - you could pop in and get a drink, a snack, even sandwiches for lunch. It also had a washroom with a shower, and a towel exchange. The beach is rocky but it is possible to find a sandy pathway past the rocks if you walk along the rocky outcropping the north side of the beach. But finding the pa [... read more]thway depends on the clarity of the water. For us, the first couple of days it was very murky but cleared up after that. We loved exploring the myriad of pathways through the jungle and mangroves and seeing so much wildlife, Mayan ruins and cenotes. Watching the monkeys play in the trees was a high point for us! We regret not taking advantage of some of the organized activities like the guided nature walks. The room was okay. Loved the hot/cold water dispenser in the room. The hot is hot enough to make coffee and tea with – a big bonus for me. So glad they dispensed with the reservations for the a la carte restaurants. We found we could just go when we pleased and didn't ever have to wait for a table. All in all a nice experience and we will consider returning.

Bahia Principe Explore Akumal: Great experience

Overall great experience. Buffet was quite good and the Restos were a good change. Beach was terrific and enclosed ocean space was great for kids. Didn't use the pools but the one by the beach next to the outdoor resto was beautiful. Ended up eating most meals at that place as the setting was so nice.

Grand Palladium Kantenah: Good Enough

We just came back from our honeymoon at the Kantenah. The resort was nice, lots of food options, big pools...but the resort was HUGE and it was very busy. Probably would try somewhere smaller next time. Lots of little things I didn't like, but overall it was a nice resort with a lot of options.

Blue Bay Grand Esmeralda: Good resort!

The hotel was beautiful as well as the grounds. The pool was awesome and there were lots of bars. The food was out of this world good! The only downsides to the resort was that the ocean was awful and checking in wasn't so smooth. The beach just wasn't clear turquois waters. Other than that the resort was a great place!

The Fives Beach Hotel and Residences Playa Del Carmen: Impeccible Service

The Service from the front desk to the beach staff and servers was first rate. The rooms were very spacious and had everything we needed. We stayed in a 3 bedroom suite with skyroof. The restaurants were from just Ok to really good-Recommend Thai, Bistro and Japanese. Tapas and Flavours for dinner not as good. Grounds are impeccible. Beach is Ok-not as good as south of Playa-more rocks and can't walk out as far. Not good for smaller kids. Entertainment at night is lacking. Staff at Cantina bar r [... read more]eally good.

Bahia Principe Explore Coba: Top notch everywhere

Well kept, clean, well run. Only downside was that the beach was not near. But a system of trains ran there continually. Staff were very helpful and never grovelled for tips. I was thoroughly pleased with every experience there.

Grand Oasis Riviera: Not bad

Food was good lost of variation, service was excellent. The beach was awful not very big and not so clean. The building we were in had scorpions. Not much to do at that resort and you were far for everything you needed to take the bus or taxi gets expensive.

Bahia Principe Explore Akumal: Terrifc resort

resort was beautiful, very clean, great food, great service loved it! seaweed was unfortunate but not resort fault and they worked hard every day to remove it. Christmas eve feast was out of this world the hand carved food was incredible.

Bahia Principe Explore Akumal: Worth the trip!

Our trip central agent pick this hotel for us. The Bahia Principe group of hotels is a great option in the Mayan Riviera. We stayed at the Akumal. Great, clean hotel. Beach was seaweed free. Staff worked so hard to keep it that way. Advantage of staying at Akumal was that you could access the other Bahia resorts(Coba, Tulum, Premier and Sian Khan )(using their pools, beach area, eating at their buffets and a la care restaurants ). But those guests at the other resorts did not have the same privi [... read more]lege. Akumal was more adult oriented, not as noisy compared to Coba and Tulum. If you want to go to Playa del Carmen you can grab a "collectivo" for 40 pesos. Cheaper than a taxi and very easy to use for pickup and drop off. You can catch a collectivo at the end of the large property, just hop on their efficient trolley for free. The trolley connects you to all bahia resorts I mentioned above. Did i tell you the resort staff are friendly and helpful. I also felt safe at the resort and travelling to playa del carmen. My first time in Mexico and with the Bahia Principe resorts. I recommend both.

Wyndham Alltra Playa del Carmen: nice, clean resort..great service

love the location..walking distance to the famous 5th avenue and close to the action food is good , but repetitive, very clean rooms and excellent service ..the beach is not very nice, but we like the resort and the location

Bahia Principe Explore Coba: Our 18th visit to Bahia Príncipe Coba

We returned here for our 18th visit and are already looking forward to going back. The management and staff are so fun and always professional. The room was again very comfortable and clean and anything we needed was attended to promptly. The grounds are beautiful and well maintained and the carts were great to get you to any place that was a bit far to walk. Christian, Victor and Candelario (my favourite bellmen) were always there to help with any questions or problems or to translate for us.

Wyndham Alltra Playa del Carmen: Great Location

Being located in Playa Del Carmin is great for evening walks and people watching. Service at the Gran Porto was over the top. food was above average but the beach is erroded. would go back in a minute. loved my stay.

Bahia Principe Explore Tulum: Beautiful resort

We have enjoyed our vacation. We would recommend it to anyone. When picking this resort please take in mind that beach has lots of stones. I have hurt my back on numerous occasions. We did not about it before coming so we did not bring any special protection. Food was amazing. Staff were super nice and very friendly. Other than that it was perfect.

Bahia Principe Explore Coba: Great resort!

I was at Bahia Príncipe a couple of weeks ago with my family and we all loved the experience. The resort is fairly large and made up of 4 hotel complexes, we stayed at Coba. The rooms were clean, the grounds were immaculate, the food was pretty good, both at buffet and at restaurants (we tried 4 different restaurants and all were good), the entertainment was fine especially if you have enough alcohol in your system, and the service for most part was good, with some extremely good service. The b [... read more]each was a couple of minutes ride from Coba, which was fine with us, it was clean and always had lounge chairs. All in all it's a great resort with good people working there to make your stay as pleasant as possible. I would highly recommend.

Hyatt Vivid Playa Del Carmen: Perfect - our expectations were exceeded

First, trip central was incredibly easy to book with and there was a real person who replied to emails with minor questions we had before and after booking. The resort was amazing in the perfect location for beach, shops and restaurants and close to various outstrips. We would definitely recommended this resort and plan on booking with trip central again for our future vacations!