Bahia Principe Explore Jamaica: Bahia Jamaica

Big property that does many things well. Stayed there 15 years ago when it was near nee and the elevator did not work. 16 years latter now and the elevator serving building 23 did not work. It has at least doubled in size since the original stay. It is one of they few hotels of this size that does not provide a map to the room(many other guests were wandering around trying to either find their way to their room or back to their room. They need to do better. The food was good in every facility th [... read more]at we ate in. The beach bar ran out of frozen drinks the first hour on the beach (and many of the bars had the same issue). They put a lot of time and effort trying to sell you a “privilege “ club membership to get the treatment you should already get as a guest. They had many poll areas you couldn’t go to without the 25k membership. And no clear idea where it started and stopped in the pool area. Weather was great a lot of good staff just too bad they seem to think the quest to suck people into the expensive club was their focus

Royalton Hideaway Blue Waters: Terrible Hotel and terrible service by Sunwing

First my experience booking with Tripcentral and Sunwing. I was not aware that Sunwing no longer allowed carry on baggage so right away this would have been a deal breaker for me. I had to pay additional fees to bring my carry on with me on the plane. Then there was a price drop and it was honored so this is strike #2. The service on the plane was terrible. Sunwing doesn't even offer a complimentary beverage anymore?. And there was no service the flight attendants stood behind the closed curtain [... read more] at the front of the plane the entire time. Our flight was also 1 hour late leaving Toronto. Then we finally arrive in Montego Bay, first we waited for 2 hours on the bus at the Montego Airport before being transported to the hotel so right away this was not starting off on the right foot. Why am I waiting 2 hours? I didn't pay to be sitting on a bus. I paid to be at the hotel enjoying the hotel services. Now we finally get to the hotel and check in. It is dark and we are starving. This hotel rooms are a disgrace. The drawers are either stuck or don't open, the closet doors don't slide, there is no door handle for the sliding door to go out side. Our toilet didn't flush and we had to have maintenance fix it. Our room was only cleaned 1/2 of the time during the entire week and only got fresh towels half of the time. Our mini fridge and coffee was not replenished at all the entire week. I used some the first day and never had anymore the rest of the week. One day my husband got locked in the bathroom and couldn't get out. I'm pulling from the outside and he's pushing from the inside. Finally we got the door to open. We had no hot water for the first 2 days and no water pressure at all all week. I couldn't even wash the shampoo out of my hair since there was no pressure. When using the bathrooms around the resort there was never any toilet paper, soap or paper towels it was a nightmare and they were always dirty with water all over the floor wasn't sure it was water or pee. On our way back we ended up hiring a private car service to take us back to the airport for $70 since I was not getting back on the Sunwing bus. There was so many other things that were unsatisfactory but I could go on all day. A friend of mine didn't even get clean sheets. There was blood on her pillow case. You complain and no one cares. I will be posting bad reviews all over the internet and I will never return back to your hotel or another Royalton anywhere in the world. I will never book with Trip Central, Sunwing or go to this hotel again. I will be posting many reviews all over the internet on how horrible it was.

Ocean Coral Spring: Beautiful resort; halal food options available

This was a beautiful hotel; clean grounds and modern rooms. Everything was easily accessible. Room number 1426 is pool and Oceanview. Buffet food was OK but restaurant food (Thali, Sakura and the Italian restaurant) was absolutely delicious. If you have dietary restrictions i.e. can eat halal food only, please speak to their food and beverage manager. He will accommodate for all meals. We will never forget this experience and will definitely be back.

Azul Beach Resort Negril: Not a 5 or 4 Star

Service left a lot to be desired. No towels or enough chairs on the beach, mini bar in room not replenished without calling room service, shortage of rum at the bars. Lack of quality entertainment. Long lines and long wait times for tables to be set at buffets. Not enough choices in a la carte restaurants, eg no steak restaurant, and food at buffets lacked variety - the same stuff each day.

Riu Reggae: Fabulous Experience!

We loved the Rui Reggae! We had a fabulous experience. The resort was beyond clean, whether it was our room, the bars or the restaurants there was no difference always clean. Staff was so friendly and we felt very safe either in the hotel or walking along the beach to the Rui Montego Bay! We would definitely recommend this resort.

Iberostar Waves Rose Hall Beach: Pleasant place to visit

The hotel is about 20 minutes from the airport which is a perfect location. The Beach resort is one of 3 resorts on the Iberostar complex. The staff were friendly and courteous. The beach was nice. Large pools with some activities offered. Food and service was good at all restaurants except the Smokehouse. Vendors on the beach were monitored by security. Fresh coffee at the bar was great. Night time entertainment offered but the best performer was the Country Jamaican Singer, Billy Lee Neal- gr [... read more]eat voice ! ( Sang nonstop for 90 minutes!) Hotel could use some updating but it was decent.

Ocean Eden Bay: Good but not great

The resort is beautiful, of course, its Jamaica after all! But we did come across a few things we didn't enjoy. The housekeeping department was struggling and I get it, the whole world is understaffed but with a 5 star rating its time to figure that out. We were an hour late even getting a room and even then I think we only got it because we were getting upset (had been traveling since 2am, emotions were high) Room was nice, clean but had to continually ask for basic needs, hangers (only 2 in  [... read more]the room) tissues (you know, Kleenex) which we never did get, a second face cloth and hand towel, there were two of us! And, we had to ask for these items several times before we actually got them and then it was only because my travel buddy made friends with the maintenance guy (who had to fix our in room safe). There were a few other small things we asked for and never did get but were minor. Like I said, housekeeping staff were struggling. Another thing we didn't like was the temperature of the pool. It was cold!! We noticed on the first day that there wasn't many people in the pool and we quickly found out why! However, the ocean water was lovely and the pool at the attached resort was nice temperature wise as well. The good stuff: Beach was nice Restaurants and buffets were good, especially the La Locanda, Italian restaurant at the attached resort (Ocean Coral Spring) Spa was lovely though I didn't have any services I used the hydro therapy pools a few time. No charge to use which was nice. We saw two shows while there and both were great as was the nightly live band. Service at the bars and tables was good and staff were generally friendly though don't expect a ton of booze in your mixed drinks! Some other staff here and there were downright unhelpful but never rude, just sort of unsure of their jobs maybe. All in all, a pretty good all inclusive.

Grand Palladium Lady Hamilton: Amazing Resort

This was our first time in Jamaica and absolutely loved this resort! The staff were all super friendly and helpful. The pools and beaches are beautiful and clean. Food was great, something for everyone. We had no problems getting into any of the restaurants for our meals. The many bars were all well stocked and staff were generous with their pours! Our Concierge Jermaine was fabulous - so helpful in every way, he was always available when we needed him. We highly recommend the Grand Palladium!

Rooms on the Beach Negril: Disappointing stay

Not impressed. These are the major issues, there are more but not enough space: Couldn’t open the door to first room given, used a key not a card, deadbolt broken. Paid for garden view Kingsize bed, got a double and twin bed. Room catégories not same as website. Inquired about upgrade to beach view, was told the resort was full, saw empty rooms during our entire stay. No follow up from staff. Requested fridge before arriving, had to pay $8US per day upfront before installed. In room safe requ [... read more]ired padlock.No coffee maker. No blankets, took 3 days to get 2 blankets. Room was cleaned twice in 10 days. Took a full day to get toilet paper. Cold water in sink non functional, shower had no faucet, no (limited) hot water or pressure. Hard to see image on TV. Restaurant closed at 3pm. Was given a lot of excuses but no action to accommodate. Beach littered with cigarette butts.

Riu Montego Bay: Great place

We were a group of 17 and we had a wonderful time. There was always lots to keep us busy. Thr food was amazing and the drinks were always delicious. The entertainment staff went above and beyond every day.

Ocean Eden Bay: Nice resort

The grounds were nice with a good beach. They have good entertainment and the restaurants are great except Route 66. The food there was awful! The check in was challenging as the room was not ready with no apology for it. The cleaning staff frequently did not supply the room properly and items requested, ie facial tissue and a blanket were not supplied even after several requests. Overall I would rate my experience a 7 out of 10.

Riu Ocho Rios: Amazing Resort

My wife and I just returned from this resort. We booked a one week stay. If you are looking for a family vacation this is the place to go. Lots of things for the younger generation to do. I found the resort well organized, and very entertaining. The staff from cleaners to bartenders to the entertainment are very hard workers. The food is the big winner here something for everyone plus extras. Never had tummy troubles during our stay. I found you were very well looked after during the whole trip. [... read more] Thank you!

Ocean Eden Bay: Very nice

Hotel was well managed some small issues with housekeeping overall food was good if you eat later it may not be hot beach is small and rocky overall I rate this a four star I would not return to this hotel

Ocean Coral Spring: Mixed reviews

The best feature of this resort is the amazing food and drinks and the restaurant servers. They made the stay great. The hotel rooms were nice. They were clean when we arrived. But slowly downgraded over the coming days as housekeeping did not sweep floor for several days or would take towels and not replace them. It was near impossible to get them replaced. I had better housekeeping service from a 3 star resort. Better bed too. The bed was so hard it was difficult to sleep. I couldn’t wait [... read more] to get home to sleep comfortably. Our room was at the end. Air Transat sold it as an ocean view. But it was partial and the view included a bunch of tents, an open pile of garbage and the venders emptying their bucket of human waste in the bushes. The resort also lacks Jamaican culture. Once on the resort you had no idea you were in Jamaica. No local art, music or culture that I could see. If you like snorkeling however, this is great place. The swim area is full of seaweed and I’m sure in it must be fish. But you’re not so lucky if you like to spend the day in the water. The beach is short but sand is nice. There wasn’t a 24 hour place to get coffee. We are early risers but there no where to get coffee before 7:30 am. They open at 7 am but by the time you get through the line it’s about 30 mins. There are often high pressure sales people bugging you or crowded on walkways chatting causing tourists difficulty getting through. Overall the resort is nice. But service is 3 star at best. Don’t waste your money and go to Cuba or the Dominican. You’ll get a lot more for your money.

Ocean Eden Bay: Very disappointed

I would not return to this resort. It took 3 days to get a hold of our butlers. Had to beg for towels after an all day outing. Returned to the room maid did not replace towels. It took over 3 hours to get towels that night. Restaurants would do well in serving appetizers. But a long wait for main. Recieved cold. Asked to make fresh. Returned to us just warmed up again.

Royalton Negril Resort And Spa: Excellent Place to Relax

The hotel was clean, nice spacious rooms, very friendly staff and well maintained. However, it’s also 2 hours away from the airport which makes the journey very long. Service was excellent but would have preferred more fresh tropical fruits and fresh fruit & vegetable juices. I would recommend this hotel if the additional 2 hour bus journey to the hotel is tolerable.

Royalton Hideaway Negril: BOOK THIS RESORT

If your thinking of booking this Resort JUST BOOK IT This is our second visit and we are blown away our second trip. We did a Birthday Celebration here and they made it sooooo special. We stayed on the Hideaway side and it was perfect. Everything was 5 STAR ⭐️⭐️⭐️⭐️⭐️ Beautiful Beaches with amazing snorkling - They rent masks here for free. You must visit both sides of the island and venture to 7mile beach and walk Blood bay too. Take a private Cab for $10 or i [... read more]t’s a short walk to the Beach also. The best thing we did was parasailing and we used the Orange boat guys for $50 usd per person. The White Party was by far one of the best nights we had. Bring an all white outfit and get ready for a blast . Bring glow sticks if you can. The Food was fabulous Ocean Point was Stunning and amazing food. Order the pizza to go one evening you have Italian - So worth it after an evening out. Room service Breakfast was great day 4- a little later wake up had us checking out room service . If your Canadain- BRING OUR DOLLAR they LOVE our Money$$$ We bought beer and gifts with our dollar They want it for tips too! The locals shared how oyr dollar is good to them too. We met amazing people for excursions and Cab rides . Also a brownie man who is a legit sell you good stuff because we don’t smoke but eat sometimes.

Bahia Principe Explore Jamaica: Beautiful resort

The grounds at Bahia Principe Jamaica are well maintained and kept very clean. It was a pleasure looking out of our balcony and seeing the beautiful greenery of the grass, trees and shrubs. Our room had enough towels and we never had to ask for anything extra. There was a large variety of food to satisfy anyone and enough room in the dining area and outside restaurants. We only tried the a la carte Italiana restaurant and it was not very good. The service was excellent but the food was cold a [... read more]nd was still cold after the waiter took it back to warm it up. We ended up leaving and going to the buffet. We didn’t try other a la carte restaurants because it was very hard to get a reservation. All in all it is a beautiful resort and I would definitely recommend it. The staff is very friendly.

Moon Palace Jamaica: We will be back!

Stacy-Ann and Johnoy by the pool, and Dookie and Joseph at Pier 8… Phenomenal service and entertainment! Stacy-Ann was with us every day, and has such a lovely soul. Thank you to all the staff - Very attentive, genuine staff, creating a happy atmosphere for the entire trip. Not to mention the beautiful location and delicious food. 10/10 we will miss you and we will be back !!!

Ocean Eden Bay: Beautiful new resort

Facilities were new and vast majority of staff well trained and very helpful and friendly - especially in the many restaurants and buffet. Evening performances very professionally-produced. Disappointing rocky beach with no opportunity for long beach walks or swimming.