Flamingo Cancun Resort: Very nice mid level resort

We were given the wrong room when we got there. Had to fight with the front desk to get the right room. Front desk staff were very rude. Once we got the right room we enjoyed ourselves and the room was very clean and comfortable. Buffet meals were very good. The staff at the pizza bar, Alberto, Ricardo and Samuel were fantastic! The security guard Jaime Melgoza was exceptionally friendly and kind. The hotel is not friendly for those with impaired walking as there are too many [... read more] stairs. The restaurant had the air conditioning on full blast at all times and we were seated underneath the vents multiple times and ended up getting sick. There was very limited entertainment or notification of it at the hotel.

Riu Dunamar: Riu Dunamar

This resort has lots to offer for everyone Very Clean well maintained Great staff Good working elevators Buffet lots to choose from Le Carts never tried Seafood one though Pools very clean but could use more washrooms but Ceceila at washroom by the towels does an amazing job There's a Grill that serves Hamburg Hotdogs Fries Salsa Chips by adult pool very good but watch out for seagulls Front lobby Bar hangout at night time after Shows sometimes Good entertainment lots of Riu parties there fun G [... read more]ood music Katy on the activity team excellent Deny at the lobby Bar Michelle by the adult pool Great waterslides for all ages very clean pools Would recommend this resort

Las Palmas by the Sea: Great value

Old resort, is showing its age. We love the people and service here. Our room had one light, the others did not work. Some bug entered our room and bit me all up at night. Bug was never seen or found. Good is average, but a great selection. This is a authentic Mexican resort. We will return.

Grand Oasis Riviera: Terrible Resort

The room was disgusting. Plain whitish plaster walls with no decoration. Balcony was filthy and there are broken roof tiles all over. Third floor with no elevators so three flights of stone stairs to climb. As we are both seniors not very comfortable. Tried to complain to management to get a decent room but no help. We were told to meet with the Sunwing rep in the lobby the day after arrival but no rep was there and the front desk said they never see a rep. We were also not told that there were  [... read more]three levels of guests and we were the lowest so we were not allowed to use certain restaurants and pools. This is by far the worst resort we have ever stayed at in the five times we have visited Mexico. We will never use Sunwing again and this awful place should be removed from your brochures. I have never needed to complain before but this was a vacation from hell. I have photos depicting the run down accomodations

Ventus at Marina El Cid Spa and Beach Resort: Very nice, clean resort!

This was a very nice resort however could use some organizing, especially for dinner reservations. Food was ok, not fantastic and reservations were very hard to get. Things were provided randomly, we would expect it to be continuous and it never happened again. Pool was nice however cool and one was closed most of our stay. Concierge could be a little more helpful.

Bahia Principe Explore Akumal: Great resort!

e had a wonderful stay at Bahia Akumal and truly enjoyed our time at this resort. From the moment we arrived, we felt very welcomed by the staff — everyone was friendly, attentive, and genuinely kind throughout our stay. The resort itself was very clean and well maintained, and the food exceeded all of our expectations with plenty of variety and great quality. The only downside of our experience was the dinner reservation system. We were allowed to make reservations 10 days prior to our arriv [... read more]al, but the only available times were 9:00 PM or later. This made it difficult to maintain our routine and get up earlier to make the most of our days. When we asked about earlier dining options, we were told we would have to wait and see if someone cancelled. Given the size of the resort, it felt like there could be more or larger restaurants to better accommodate guests. That said, this was a relatively small issue compared to how much we enjoyed everything else. The service was excellent, the atmosphere was relaxing, and the location was ideal. Overall, we had a great experience and would absolutely recommend Bahia Akumal to anyone looking for a relaxing and enjoyable getaway.

Melia Puerto Vallarta: Incredible Resort! Great Location & Has Everything You Need

It was our first time at Melia and it is a wonderful resort. The location is perfect, you are about half way between downtown PV (to the south) and Bucerias / Punta Mita / Sayulita (to the north). It's ocean front is perfect, and just behind it you have the bustling Marina. The food was great, Especially at the restaurants you have to make reservations for. There were no lineups, not crowded at all. Love the pool! It has zero entry almost all the way round. We went with our young kids and the bu [... read more]nkbeds were a wonderful touch.

Canto Del Sol: Great resort

An excellent resort, very clean, sparkling clean pools, Friendly and outgoing staff The four restaurants served fine meals with friendly staff. The beach was always clean. Only problem was the rough sea and undertow. Lots of entertainment around the main pool with music and games every day. Maintenance people kept everything neat and tidy. Nightly entertainment was generally very good. Thoroughly enjoyed our 14 day vacation.

Hyatt Vivid Cancun: Five blissful nights in heaven

Honestly, I had an amazing stay at Dreams Vista Cancun. While there was a huge snowstorm sweeping through Southern Ontario, I was on the beach in Mexico, sipping pina coladas, and for this alone, I have to give this resort a 5/5 rating. Food - I'd say it's on the above average side. Your food experience heavily depends on how much initiative you're willing to take on this trip. If you can be bothered to take 1 minute in the morning to reserve one of the specialty restaurants on their app, th [... read more]en you'll have a great time. If you rely on walking up to the restaurants during peak dining times, then you're going to end up eating at the buffet or having room service. As for the food quality, the specialty restaurants are a small step above what you'd typically get at a nice sit-down Toronto restaurant. My sister is a foodie, and she was happy with what she ate. The buffet is a different story. Their buffet does offer a variety of continental and Mexican food, but it's not as tasty since it's not fresh. The meat gets tough, bacon gets hard, and there's not much you can do about it. The saving grace for the buffet is their made-to-order stations that whip up burgers, eggs, and smoothies. That's always a good choice if you're stuck at the buffet. Drinks - I don't drink, but my sister does. There were several times when she noted how strong her drinks were. Service - Amazing. Everyone we met was super kind and non-solicitous of tips. I had an issue booking the restaurant through the app, and an employee was not only able to book our reservations for the night, but also fix the issue. 10/10. No notes. Beach/pool - Beach is tiny, but it's still a beach! It is well maintained. Yeah, there is seaweed, but a team clears it every day. The sand quality is good, but not as great as Cuban beaches. The main pool is meticulously maintained. On the last day when I was checking out, I saw 2 guys in googles scouring the entire length of the pool. I hope they are paid well, because they did an amazing job. I don't think I've ever swam in such a clean pool in my life. There was also a jacuzzi, it was nice when the weather was in the low 20's, but it's not super warm. Rooms - Extremely clean. For a climate that is muggy and humid, I didn't detect a hint of mould in the washroom or on the linens. The decor is modern except the room phone. The balcony view is to die for, but doesn't face the sunset, but if you're an early bird, you can catch the sunset. The noise level is very good. There's no obnoxious music playing on the premise or surrounding resorts at night, A/C is whisper-quiet. We were woken up by other guests in the middle of the night, but that only happened once during our stay. Word of warning - after check in, you will be asked if you want to participate in a 90-minute sales presentation to check out Hyatt's other products. You'll be asked to purchase multi-decade travel packages costing around 20-40k or ~$300-500/ month. They lure you in with a coupons AND a voucher for 2 nights 3 days at the resort, which you'd assume is free, but it's NOT. It's merely a voucher for a DISCOUNT on a 2n3d stay. You actually have to pay 300 USD for the stay. The sales presentation is NOT 90-minutes, it's 3 hours out of your vacation. Initially, they'll pair you with a point of contact. They're very cordial and ask about your vacation habits, then you'll meet their manager, who is equally nice, but if you decline their offer, they'll send in a sales agent who is extremely aggressive. Just decline 3 times. Do not engage with the questions. Finally, they'll hit you with a final deal, which is another vacation similar to the one you've already paid for, then they finally let you leave. For most people, this experience will NOT be worth it and extremely unpleasant. I strongly recommend you decline participating in this sales presentation. Overall, I had an amazing and relaxing stay, barring the unpleasant sales experience, which you can easily decline. I wasn't part of the preferred club, and I still had an amazing time. As I'm writing this review with a driveway full of snow and a yellow warning for freezing temperatures, I'm getting nostalgic for Mexico!!

Catalonia Grand Costa Mujeres: 3rd time to the Catalonia

Once again, the Catalonia did not disappoint. Firstly, the staff is #1. friendly and helpful, the cleaning staff does an impeccable job with very high standards. The buffet, ala cart, coffee shop are all excellent. Yoga in the morning on the terrace, another added bonus! Flying from Hamilton was a cakewalk.

Barcelo Maya Colonial: Barcelo Colonial charming family resort

Amazing grounds, we've been to over 10 other resorts and this one scores high with its architecture and natural beauty. We loved it. Most rooms cater to families: 2 queen beds + sofa. We couldn't find a room with a king bed and neither could our friends. The beach is beautiful, wide, clean, white sand, and has lots of palm trees. There was a bit of a shortage of beach chairs as the resort was full, especially on Saturday. Water shoes are needed as there are rocks in the water. Food was excellent [... read more]. Plenty of entertainment venues to chose from as we also had access to adjacent resorts. All in all great value for the price.

NYX Hotel Cancun: Nice resort

The resort was nice- the beach and pool were good and the location was great too (close to the La Isla mall). The food was okay (I wish there was better dinner options but you can go off resort to a nice taco restaurant). Front staff could have been better- never received a tour of the hotel.

Dreams Puerto Morelos Resort and Spa: Improvements needed

Let's start with the positive. Entertainment was great. Shows were good, pool activities were awesome for all of the kiddos. The service was okay. The room bar and the maid service was decent. Leaving a tip would guarantee a fill of supplies. The iguanas, lizards and Mexican racoons are cool to see on site. Cons:There was a wait for almost every restaurant. Most of the food at the buffet was cold (There are toasters to reheat). The pools weren't regularly maintained. I.e. poop in one pool and l [... read more]eaves for half a day in the other. There is no beach, one side is gated off and the other is a little hump of sand. The ocean water was so clustered with seaweed and coral you couldn't see the bottom to walk in it. Building 5 has septic issues. If you can steer clear of that you will avoid septic smell.

Delta Hotels Riviera Nayarit: Unique Resort

Grounds are well kept and an interesting layout. The golf cart to the top of the hill was great. Our room was lovely, and the bed super comfy. The many interesting pools scattered throughout the property were fun to explore and try out. We mastered calling to reserve a spot on the shuttle to get down to the beach. The beach club was lovely with attentive staff. Overall the food was ok, but nothing special....with the exception of the very cool "food truck" with delicious quesedillas in [... read more] the afternoon. Wish there was more entertainment as well.

Dreams Aventuras Riviera Maya: Disappointed ☹️

This was our second time to this resort. We returned because our first trip here in 2022 was amazing. However things have gone terribly downhill. First our bed was so uncomfortable, and our pillows were horrendous! We ended putting our pillow cases on the decorative pillows and using them. The food was also not good! Which blows my mind as dreams hotels are usually stellar, but I this is the first stay at one since Hyatt took over. We had the steak at the Italian restaurant and it was like a jel [... read more]ly mush, like zero texture, it was so bad we just walked out of the restaurant and went up town to eat. The swimming area was also disappointing, the sand has washed out of the manmade area and it is now shallow and sharp rock bottomed. I love spending time in the water - not here.

Majestic Mirage Costa Mujeres All Suite Resort: Wonderful vacation

we thought the staff was exceptional, food was amazing, grounds were beautiful but are in need of the final touches which in a short time will be done! Majestic knows what they are doing and they do it well.

Riu Dunamar: Good resort

Good resort for our needs everything close pool area near, a la cartes and buffet close by great for elderly people food good ,entertainment good ,sport bar and lobby bar good service excellent cleanliness top notch .sport bar morning server pool bar server Michelle,Alex ,lobby bar Dany she was on speed dial awesome, also entertainment team Katy and others were great.

Sandos Caracol Nature Resort and Water Park: Excellent Resort for families with young children.

Check in and check out process absolutely atrocious. Not enough staff to handle the amount of people. Rooms were only adequate with no hot water. Food was very good in the buffet. Forget about À la cart unless you stay up till 12pm to try and book for the next day. This resort is not for seniors unless you have your grandchildren with you,a tremendous amount of walking involved. Resort did not get information from AC vacations regarding special needs requirements which caused a lot of aggr [... read more]avation at time of check in.

Bahia Principe Explore Coba: Bahia Principe Coba Tulum

The grounds at this resort were well maintained the staff were very busy and friendlly we ate at the Japanese ala carte and the food was very good the buffet food was okay good as can be at any resort we were not allowed to go to any of the other resorts to enjoy their amenities unless we paid twenty dollars a day at other resorts in the area we could enjoy their amenities for free this resort only had one big pool years ago you could swim in any of the other pools at the other resor [... read more]ts on this property we were disapointed with the beach area the beach area assigned to Coba was kind of small with over crowded beach chairs our room was okay but the bathroom needs to be refurbished low water pressure in the sink and shower when taking a shower, the water goes everywhere as the shower doors are not long enough to hold back the shower spray the floor mat gets very wet and water gets on the floor all round the shower

Akumal Bay Beach and Spa Resort: Nice place to visit….

This was our second visit. We do not usually visit a resort twice, but our first visit last year was so wonderful, we couldn’t wait to return! Positives: Small resort Great staff Clean Beachfront inc. snorkelling Nice room and furniture improvements Coffee at the bar at sunrise is excellent Cons: Food had gone downhill (buffet lacks variety, and not well maintained, except for excellent Aurora at the omelette station, and the pasta station at dinner) Dress expectations in restaur [... read more]ants are rarely monitored Very few actual benefits to purchasing the premium package