Barcelo Maya Colonial: Trip to Mexico

It was a great trip no problems weather was hot, no problems at the airport or the hotel, staff were helpful food was good, great beach and pools took some day trips never any problems always felt safe

Occidental Caribe: Meh...

Before leaving for our trip, I read the reviews and wondered what we got ourselves into. I thought that everyone has a different opinion so I'll come with an open mind. Issues started when we got there. Tried 7 different swipe cards and none worked so we couldn't leave our room until it got serviced. Had to sit in our room until 2:30 pm the first day until maintenance came ( we called 4 times before someone came). Batteries replaced. Both patio doors could not lock and we were an end unit and [... read more] anyone could have gone through the windows in the hallway and jump right onto our balcony). What everyone said about towels is correct. One towel for 2 of us for showering and NO FACECLOTH'S !! I'm sorry but I wash my face every night but they do not have any. Sheets were not changed for the 8 days that we were there. Used coffee maker in room for coffee in morning and were not given sufficient bottled water to make it. Only 2 bottles of pop put in the fridge and they froze alongside with everything in your fridge. Yes, rooms are very dated (orange couch and wing chairs ??) and both the couch and chairs were very uncomfortable to sit in. I have had past issues with back pain and this furniture did not help the cause. Majority of the staff do not speak English and a lot of them are rude (you say Ola to them and they just walk right by you). Seriously, you need to get up at 6 am to grab a chair at either the beach or the pool. By 7:30 am; all chairs had towels on them and you could not get one. Minimum 2 hour wait to reserve at the a la carte restaurants. A lot of people complained about this. We were fortunate and with being premium, we could go to the premium lounge and book. Buffet is not really edible. 4 slice toasters, only one side worked (could only do 2 slices at a time) so you had to wait. This was for both toasters available. Not enough tables available. If you want a real Mojito or Pina Colada, good luck. These come out of a slushie machine like 7-11. No water sports equipment available. We like kayaking and would of loved to do this on the days that the water was calm. Pros :The beach was beautiful as you could walk for miles and it was just sand. Pools were clean too. Every year we go away and just accept any situations that may arise however, with this place, it seemed like it was one thing after another. Very frustrating when you are on vacation and you are having to deal with issues on a daily basis.

Barcelo Huatulco: Great Resort

Clean, lots to do, wonderful place to vacation! Staff fantastic. Excellent views of the ocean. Wished there were more food choices. Food was fair. Looking forward to returning to this resort as we had a wonderful time.

Barcelo Maya Beach Resort: Great experience!

The Barcelo Maya is a superb all-inclusive resort experience. The buildings and grounds are lovely; food is top-notch and the employees work hard to keep their guests happy. The resort itself is massive but well designed to maintain walkability from one end to the other. There are SO many activities and places to check out, for adults and kids alike - everything a resort vacation should be but often is not. No disappointments here!

Occidental at Xcaret Destination: Can't beat the swiming

Loved the bay! Swimming/ snorkeling every day not mater the conditions on the sea. Great pleasant staff. Lovely grounds and wildlife. Restaurants were top notch and buffets had a large selection. Lots of activities to do.

Barcelo Maya Palace: Surprisingly poor

We had high hopes for the Barcelo Maya Palace. It boasts very high reviews, particularly regarding the quality of food. It was dissapointing across the board. We've visited Mexico eight times. This trip was the most expensive and the lowest quality.

Barcelo Bavaro Palace: Wonderful Resort

The hotel is very large but very easy to get around. Clean as can be everywhere. Easy to get your a la carte reservations and the restaurants were excellent. Enjoyed laying by the beach or around the various pool areas. Excellent resort!!

Barcelo Maya Tropical: Decent hotel

It’s a decent hotel but nothing special. The food was just ok, restaurant food was not good at all. Beach was very rocky and impossible to swim but pools were nice. The grounds are well maintained but rooms are very dated and some things in the room were not working well like closet door wouldn’t open. Service was good if you tip. Overall decent resort but I’m not sure it’s worth the price

Occidental at Xcaret Destination: A lush animal filled property

One of the nicest places to stay, STAFF amazing PROPERTY beautiful and lush FOOD outstanding, plentiful and a great variety LOCATION best in the area, minutes to one of the most amazing parks you will ever visit

Occidental Caribe: Deferred Maintenance

This hotel in its prime would have been beautiful. Unfortunately the upkeep on the buildings have not been done and it shows. As for the food reviews - all of what you have read is true. Food is cold, and constantly empty. This is not the hotel for good food!!! Also they don't seem to have a handle on the volume required for the amount of people staying there. We heard constant complaints from many other guests as well. The hotel was always running out of dishes, cutlery, tables for patrons [... read more], and when you could find one, it was dirty and you had to try to flag down someone to bus the table for you, and hopefully bring beverages or cutlery. (which, believe me took some effort and time!) Food quality was almost average on it's best day. Don't try the burgers at the pool restaurant - horrendous! A-la-carte? - good luck on getting one, unless you are up and in line on Sunday morning by 6 am...Otherwise you are out of luck! The shows are way too late in the evening (Starting at ten) We did stay up and watch two of them (Circ and Las Vegas show) which were entertaining, but should have been much earlier in the evening for guests to enjoy! The beach is beautiful! Loved walking the stretch daily and the water was amazing as well. It's too bad that the management isn't on top of this, as this is a prime location, and stately looking buildings, it's a shame it's being let go. We would go back to the area, on that beach but not to that hotel again.

Occidental at Xcaret Destination: No complaints !

Great 2 weeks at the Occidental ! Clean rooms, comfortable beds, good buffet, great à la carte restaurant. Friendly staff, we got on average 15 "hellos" per day from staff. Not a beach/sand resort but lots of big pools and the complex is huge. I would recommend without hesitation !

Occidental Caribe: A great week!

Once we arrived at the hotel, there were a few things missing.....we were supposed to receive a welcome drink and priority check in. Once in our room, there was supposed to be a bottle of rum and a coupon for the casino. We did ask for it the next day at the front desk. The coffee maker in the room didn't work. There was a broken lamp and most of the hydro outlets didn't work. The beds were comfortable. The food was good. The resort overall was pretty clean. The nightly entertainment was good.

Barcelo Maya Palace: Perfection as usual

This was our third visit to this resort. Three times a charm. Nothing but absolute perfection. Will be going back for a fourth time. Apparently I have to talk for 200 characters there’s nothing more to say other than the great fantastic holiday. We had rain for 10 minutes in our 10 day stay. I would highly recommend 10 day trip as you usually eat up two days. During your traveling.

Barcelo Maya Palace: Amazing family vacation

Amazing family resort. Beach and pools were phenomenal. Snorkeling was amazing. Rooms were spacious and clean. Food was okay - need to plan dinner reservations better. Perfect for families and very accessible throughout resort.

Barcelo Maya Beach Resort: Good Times

Overall, we really enjoyed this resort. We stayed at Beach. The staff were very friendly and accommodating. Bar staff at Strickers were especially brave when dealing with the mass of students at the bar. Shout out to Alex, pool bar/Beach, and Jonathan wait staff/Captain Morgan's. Pro's -Gym staff and facilities were top notch -walking around the resort was my favorite past time -loved the theatre and the show's Magic was our favorite -Tokyo and Mexican a la carte were good - beautifully la [... read more]ndscaped and looked after - Check in/out were easy - no need for towel key Con's - Spanish and Italian Meh! - Upgrade Very expensive 170 us/night - buffet all the time - everything else extremely expensive ei bowling - Late night no much happening - more dining options would help - need a taxi to get anywhere- no scooter rental

Barcelo Maya Riviera: Amazing Time! Beautiful and Clean

My fiance and I had a wonderful time at Barcelo Maya Riviera. PROS: 1. Cleanliness: This resort was spotless and it was obvious how much care and effort went in to keeping it clean. Bathrooms, pools, and public areas were cleaned very often and room service was available to come daily. Was very impressed. 2. Food: The restaurants on site were amazing for dinner, offering your choice of 4 course meals or buffet style in most cases. You also had access to all the other restaurants across t [... read more]he other resorts. During the day, we ate breakfast and lunch at the buffett, which was excellent; huge with tons of variety and options. You'll need to make reservations in advance for dinner FYI. 3. Staff: Staff were excellent, professional, and very attentive to our needs. Very wonderful people. CONS: 1. Noise We were fortunate that we were in a room far away from the Lobby bar, as it can get pretty noisy with music until midnight. The hotel is also so large with no sound absorbers on the walls or ground that sound echos in the hallways. I heard fellow guests complaining of the noise level at night, luckily, we were barely affected being near the oceanview suites.

Occidental Papagayo: Average resort

The grounds were generally nice considering the dry season. The rooms were clean and the bed was extremely comfortable. The food was average but the fruits were amazing!! The staff was generally friendly. There were no planned activities and the beach was nice. The resort is very big and there were lots of hills.

Occidental at Xcaret Destination: A piece of Paradise

Where to start. You have to do the Royal Level. The suites are amazing. the grounds, the staff, the food are all top notch. No need to leave the area, unless you have the Xcarat park usage included in your vacation. We did. What a great park. Beautiful exhibits and the wild life is amazing. This was an amazing and wonderfully relaxing vacation. I recommend this to everyone. Be prepared to walk as the hotel area is large as well as Xcarat.

Barcelo Maya Tropical: Great resort

Very well kept resort. Grounds are beautiful. Beach is nice and well maintained. Rooms are comfortable and clean and the food is excellent. Only qualm is entertainment. Not very exciting around pools during day and the bars could use more variety of mix.

Occidental Caribe: Subpar resort

The staff, mainly the ones in the restaurant were friendly and nice. The hotel in itself needs a COMPLETE overhaul. The rooms and everything everything within, were EXTREMELY dilapidated, run-down. And yes, I'm aware that it's a third-world country but that doesn't mean that the bathtubs and toilets have to be clogged for days. Unfortunately, I would NEVER recommend this hotel to anyone.