Cofresi Palm Beach and Spa Resort: Average resort

Resort is part of lifestyle group and location is nice however rooms and amenities are old and substandard, there was no hot water. Also being on a hill it could be a problem for seniors and disabled people walking up and down the steps. there is a shuttle available from 6 am to 11 pm. I did like their gym facilities. Worse thing I found was they wanted $21 US for safety deposit box/locker in the room, it should be part of all inclusive, also internet was limited to an hour a day which I did n [... read more]ot care but some people may have to pay for internet use over an hour. Beach was not as good, very filthy and it get deep very quickly, need to be careful with kids.

Blue Bay Villas Doradas: Lovely resort

The food was great ( lots of choices)The bars were close by and always ready to help. The activities were on going always We met one director Kelvin who was quite ready to help us anytime we needed advice

VH Gran Ventana Beach Resort: We keep going back

It’s a great resort for what you pay for. We’ve been there before. We like this resort because it’s cozy and casual. Very safe and comfortable to spend a week at there. Staffing are very nice and friendly. We’re planning to go back for third time next year.

VH Gran Ventana Beach Resort: 4 Star Resort with 5 Star Service and Gluten Free dining

An older Resort with many upgrades in rooms and public areas. The dining experience was terrific - My daughter has a severe Gluten allergy, and she had no issues with anything she ate; the serving staff were very friendly and knowledgeable when it came to explaining which foods she could and could not eat - plenty of variety too. Good fun at the pool(s), beach with decent entertainment.

Senator Puerto Plata Hotel: Beautiful Resort

We just got back to Winnipeg on April 6/23 and enjoyed 2 weeks at the Senator. Everything there was beautiful and kept sparkling clean because of their incredible staff. The buffet was always filled with very appetizing food and it changed daily. We never had an issue finding a table even thought we were a large group. The staff at the buffet were always there and made our visit very enjoyable. The al a cart restaurants were so good! Best that we have ever experienced. The rooms were kept [... read more] very clean but as in all of the reports that are over 5 yrs old they need some TLC. They tried to fix the towel on the chair problem by putting signs "Towels will be removed after a 1/2" everywhere but no one was keeping track so that didn't work. Also there was a lack of chairs everywhere (other than the buffet) most areas could have had twice the amount of seats especially around the pool. The beach in front is a bit rocky but the public beach by the docks is much better and a lot of fun.

Senator Puerto Plata Hotel: Good

The hotel is very clean the people who work there are very polite the food very good and plenty the only negative points are the missing umbrellas not enough chairs and the outdated furniture in the room No water pressure and problem with the air conditioning

Marien Puerto Plata Hotel: Beautiful and dated

The people at the resort are amazing, the rooms leave a little to be desired. Our air conditioner didn't work most of the time and our shower broke several times. The shower curtain is cloth and when you shower you soak the floor so you need to use your bath towels after drying to clean floor. The pool is always clean and beautiful, it was so windy we couldn't enjoy the beach ( not the fault of the resort ). The food is good with the exception of the A'La Carte Milo's, left there with food p [... read more]oisen.

Senator Puerto Plata Hotel: Great time

Grounds are perfect,rooms are clean,staff is excellent especially Skinny,chicken little and Nunez and Juanna on the wait staff,only complaint is that more lounge chairs are needed around the possible and ocean

VH Gran Ventana Beach Resort: Wonderful Holiday!

Robyn Plante was unbelievable in helping me organizing this holiday!!! I absolutely loved this hotel. All the staff is amazing! Check in and out was simple. The food was great with a wonderful selection at the buffet and the a la cartes were lovely as well. The grounds are impeccably cleaned as well as the rooms. There was no debris on the beach either. The entertainment/sports group kept things lively. I have a mobility issue and the grounds are easy enough with few steps and also ramps  [... read more]so I could easily maneuvre the resort. I had a maid, maintenance man, grounds keeper, photograher, porter and servers at some point, all offer me assistance. I was completely in awe of the courteous staff, Fernando Vasquez and Phiers(?) were two servers in the buffet who greeted us every day with smiles and enthusiasm and Rosa the hostess helped us everyday find a table closer to the buffet. I The resort is a little older and the pool isn't so big but the service and atmosphere overcomes that. My only suggestion is the rooms could use a dresser and hooks and a grab bar in the bathroom. This resort definitely attracts an older crowd. I met people who have returned 5 and 6 times. I wish I was still there!

Cofresi Palm Beach and Spa Resort: Very dated, nothing worked, customer service bad

Grounds are nice, most staff are nice. We moved rooms after the first day due to having to walk up over 3 flights of stairs, 2nd room no stairs, but the room was dirty, no hot water for 2 weeks, shower did not work, numerous problems with doors. Tried contacting customer service at hotel, what a joke, different answer every time, told someone would fix the problem. Tripcentral should make it clear that the fridge will only have ,2 beers and 2 pop, it is not included in all inclusive. Both my hu [... read more]sband and I were sick, we were not drinking alcohol and it was 2 different restaurants.

Sunscape Puerto Plata: Great trip

Great week at the Sunscape. Food was plentiful and lots of variety. Rooms were large, very clean and comfortable. Beach was awesome! Pools were nice and lots of loungers. Entertainment was good. Coffee cafe was excellent. The only con would be …..not enough umbrellas around the pools.

Playabachata Hotel: Decent resort for the price paid

This hotel was good, rooms were clean, food was decent. Pool was small with only ladders. They had 3 omelette stations every morning so no long lines and the food was pretty good throughout all meals. Lots of fresh fruit and baked goods. Beach was beautiful and the staff were very pleasant and always willing to help. If you don’t pay for a 5 star don’t expect a 5 star resort.

Viva Heavens by Wyndham: Intimate Resort

I picked this resort for our silver anniversary trip because of the price and number of good reviews. However, all of the negative reviews you read are unfortunately true. Their cab sav vino tinto was delicious and at 8.5% alc/vol, you can drink loads. The ala cartes were quite satisfactory. I would recommend the salmon at the Blend. We had to use the medical facilities at the mall and Dr. Guisman was very accommodating and thorough and totally helped us navigate travel insurance. Rooms at th [... read more]is resort are unfortunately old and musty. We we're told that somebody would clean the bugs out of our light fixtures and that we would be moved to a different room 3 days into our trip, but it never happened and we just let it go. I think the best way to get service is to talk to your airline rep whether it is Sunwing or Air Canada or Transat to get results. Tip to those of you who drink lots of water , get it from the gym . Loved the one man band nightly entertainment. This was our first trip to the Puerto Plata area so really can't compare to other resorts there.

Casa Marina Reef Resort: Buffet was very good...registration and front desk service was not

For a 3.5 star it was fine. Wish bars were open all night. Front desk staff was not helpful, asked for ground floor as I have knee issues and was put on 3rd floor and then sent to find my way and carry my own luggage with no help

Senator Puerto Plata Hotel: Ok Resort

We had an older room. Not remodeled.. yucky looking tub, air conditioning barely worked. Actually had air conditioning stop working for a bit but guy got it "fixed". Apparently all rooms were the same for the air conditioning quality. Pool was nice, beach was pretty but small and rocky. Lots of coral to snorkel at the beach. Food was decent. Staff were friendly. I would give a 5/10.

Marien Puerto Plata Hotel: Great Resort

This was our second time to this resort in 8 years. It's always friendly, lots of access to the pool and small enough to feel like you are not going to get lost and can find your group. What I would like to see would have bee some updates over the 8 years although I realize covid played a huge aspect there. We do not like the aggressiveness of the vendors though. We constantly felt harassed by them and then were confronted by them while on a paid for excursion which ruined the day.

Marien Puerto Plata Hotel: Amazing Resort

The rooms were very clean and always fresh water. The staff was amazing. Housekeeping and people that served us. Always a smile and willing to help me any way. I would give them a 10 out of 10. Food was awesome and so much verity. You would never go hungry. Thank you so much for a beautiful week. ♥️♥️♥️

Lifestyle Tropical Beach Resort: Lifestyles spa

The resort is beautiful,clean, good food. There is no disco at this time. The v I p party is no longer as well as the foam party.if you want to go 5o sea world you need to hire a taxi to go to the disco. Drinks are not free there. They still have shows at the Coliseum some nights. There is a silent disco at lifestyles and cofresi, that was fun. The staff at the pool bar are amazing. The roome in building 5 are very clean. The locals come in on weekend and take over. This was my 6th or 7th time  [... read more]there. I would go back.

Senator Puerto Plata Hotel: Amazing resort

The resort is great, entertainment was very good, one thing I didn't like is the room service, the first day when we checked in into our rooms, we found opened beverages bottle in the fridge half used, in the second room same thing plus rotten coconut in the fridge, cleaning crew did not leave bottle of water in our rooms sometimes and new toilet paper, we ran out of toilet papers and when we went to the front desk to ask for some, they said we have to wait until the morning for the cleaning lad [... read more]y, we had to search public bathrooms for some at 1 am, coffee mugs in the rooms were wiped clean with the bathroom rags, I had to wash it with shampoo 3 times prior to use every morning, other than that, great place

Marien Puerto Plata Hotel: Great Resort

While a bit outdated it was clean and well maintained. Food was ok but I'm not a big meat eater and a lot of meat and meat dishes were served. The only complaint I do have is being swarmed so badly by merchant vendors on my way to dinner that it caused me to have a panic attack. They have stores they can work from that if you want to go into you can so why they would allow them to set up tables by the buffet entrance is beyond me. Other than being clean I never really noticed anything about  [... read more]covid measures which was nice I've had enough covid crap in Canada to last a lifetime. I would recommend this to others as like a ,3+ place .