El Dorado Seaside Suites: El Derada Seaside & Spa Resort

The rooms were amazing, the beds were very comfortable, the maids did towel art on our bed every day. The fridge was stocked with Pop, Water, good Beer and they left 2 bags of chips, 2 chocolate bars and bags of pretzels daily. The A-La Cartes were amazing, you definitely will not go hungry at this resort. The only thing I missed was a Steak A-La Carte. Their service was impeccable anything we needed a personal concierge was there to get it for us. The waiters were always checking to see if [... read more] you needed a drink on the Beach and Pool Side. They had a Foam Party in the main pool which was slot of fun. The Beach was good lots of chairs and cabanas, it was roped off so the Tide would not carry you out. They had games everyday at the swim up bar which was fun to participate in. This resort is definitely a 5 Star Resort!!!!

Bahia Principe Escape Sian Ka'an: Another great stay at Bahia Principe Sian Ka’an

We flew in from Ottawa with Air Canada. Long line at immigration, right back to the stairs...Monday might not be the best day to arrive in Cancun. We got through the line fairly quickly but had to wait over an hour for the rest of the people coming to the Bahia Principe. Long drive, 1.5 hours, but we knew that and the bus had wifi and beer. This was our second time at Sian Ka’an and we’ve been to Tulum and Coba before too. Check in was quick and a bell boy drove us to our room righ [... read more]t away...then a few glitches. Our room key didn’t work, I walked back twice, after 6 keys we finally had one that worked..not a good start. Two ceiling fans in our room, one over the couch worked, we couldn’t find the switch for the one over the bed. Called for service, they came quickly. We had a king bed which was just two doubles tied together..and guess where the switch for the fan was? Behind the bed! This room was wired for two doubles...strange but we just left the fan on all the time rather than pulling the bed out. Then we had a wifi issue. Apparently they deal with a server in Spain. I was told no new people could access wifi until the server was contacted. I asked about restaurant bookings, they booked two for me at the front desk and then my wifi worked because I wasn’t a new customer anymore. Weird but I had wifi then. Everything was good except the weather, I know we can’t control the weather! Our first day was good but then rain...one day it rained from 1pm until 8pm, fun taking the shuttle to the Akumal for dinner in the rain. Food at the buffet was excellent. The 24 hour snack bar was good too...much more at this snack bar than a usual snack bar. Both red and white wines were good and they made good Caesars... We did two speciality restaurants, Fritos del Mar and Portifino, both excellent. Our maid was great and our room was made up early every day. Ocean was nice and warmer than the pools, the pools need some warmer weather to warm up although they were nice and refreshing. Our flight back was delayed an hour and a half, cold and snowy in Ottawa. I gave this resort a 5* two years ago but can’t do it again this time, it’s still a really nice resort and we love the adults only part and the food and drinks. The service in the buffet was hit and miss this time depending on where you sat...still good but not as good as two years ago. And the issue with the key cards when we arrived really irritated me....are the cards old and worn out or was it the lock?..no real explanation or apology was given... All the good things still give the Sian Ka’an a 4+* and it will remain on my list of places to return too, always depending on the price though.

Grand Palladium Select Costa Mujeres: Great resort!

This hotel is great! Very big! Food is excellent...friendly staff our weather was not the greatest but made best of it..there are few kinks to iron out as its a new resort.. quite large but they have gold carts to take you around

The Pyramid Cancun: Wasn’t like before..

I’ve been to this resort 3 times now and loved it the first 2 times. I understand they want to be the #1 party resort and have all the entertainment. Which is ok, the shows in the main lobby are a must see! But the fact that the food has gone downhill is pretty sad, we saw so many people upgrade their bracelets to The Pyramid. That way they had more options to eat, it was ridiculously loud with everyone coming in at all hours yelling in the lobby. The rooms were so so, staff was nice. If you w [... read more]in $ in the casino, they won’t exchange the paseos there or at the lobby. You’ll have to go across to the money exchange to get whichever domination you want. Will we go back to this resort again, NOPE!

Iberostar Waves Paraiso Beach: Great for families!

Air Transat: The transfer from the airport to the hotel was very nice. Clean, air conditioned and friendly service. It was a nice touch that the whole wedding group had a private transfer so we knew everyone on the bus and only had to stop at our hotel making the drive seem faster. The Air Transat rep was friendly, funny and good at relaying information about excursions. The one negative I would say is that she recommended the “free” shuttle to Playa Del Carmen. We understood that ther [... read more]e would be a couple stops prior and when we reserved our shuttle we checked with her to make sure that we would return to the hotel in time for the rehearsal dinner with the rest of the wedding group. She informed us that we would be back at the hotel by 5:30 at the very latest. At our second stop (the Tequila and gift shop) we had to wait about 45 minutes for the shuttle to come pick us up to bring us to Playa Del Carmen. We finally get there and upon arrival were informed to meet the shuttle for our return at 5:40... the bus was returning after the time we were told we would be back at our resort. We ended up having a quick lunch where we were dropped off and taking 2 cabs back to the resort. Unfortunately we never got a chance to “see” or walk around Playa Del Carmen and it was a wasted day that we could have spent back at our resort. Most of the other people in our group went to Playa Del Carmen in the following days, we told them to just take a cab and not waste their time with the “free” shuttle. Hotel - Check In was quick and simple. Because we were part of a wedding group they had everyone set up at a table ready to go. The resort itself is beautiful and well taken care of. We loved the open air lobby and the lobby bar as well as all the greenery and wildlife on and around the resort. It’s very spacious so you don’t feel crowded but that also means a lot of walking from your room to the restaurants or the beach. The shuttles did run fairly often enough but we found ourselves just walking most of the time. Pools - The pools we nice and clean and they had few swim up bars to choose from. They made whatever drink you requested from Mojitos to Mudslide or something special for the kids. The pool water was a little cooler than we would have liked but the kids of course still swam. There were a lot of lounger around the pools so we were usually able to find a few for our group without having to get up at 8 am to reserve them. The only negative was that there are no hot tubs. Only jacuzzi’s that are the same temperature as the pool. The only spot that hat any tru hot tubs is the spa. Restaurants - Service at all the restaurants were very good and fast. Nice atmosphere/decor, food was tasty and again plenty of drink options. Even the buffet restaurants were good. Spaces fill up quick for the specialty restaurants so I would recommend reserving them early. Rooms - The buildings are all 3 story walk ups so any one with limited mobility or in a wheel chair needs to be on the bottom floor. They offer bell boy service so that you don’t need to carry your luggage up 3 flights of stairs. No matter what side of the building you are on you get a decent view of either the pool or the grounds. The rooms weren’t too dated, they were clean and the maid service was good. The beds were 2 doubles, we would have preferred 2 queens but there was also a built in couch/futon that our other child slept on. Beds were fairly comfortable but you did feel every time the other person moves. Beach - Sand at the beach was soft, no sea shells or coral so you don’t need water shoes. They cleaned the sea weed every morning and it’s a long stretch of beach that you can walk along. There was lots of loungers and palapas to choose from and the snack bar/drink bar was close. There were a few days that the waves were really bad and the red flag was up. The lifeguards were amazing, we watched them save a couple of people. Kids Club - We went with our kids to the Star Club every day. They LOVED it there. Plenty of activities for all age groups. Very clean, modern and friendly staff. The kitchen had drinks and snacks available. There was a new PlayStation, the wii switch, a big couch, a hammock, rock climbing wall, trampolines with basketball nets, board games, crafts and art easels, jungle gym, a stage, outdoor playground and then a games room with disco for teenagers. Shows & activites - There were lots of activities and entertainment at the loud pool. One day they had a giant inflatable thing in the pool for the kids. That kept them entertained for hours! The kids shows at the theatre were fun and interactive. They were so impressed with the magic show. Overall we had a great family vacation and an enjoyable experience at the resort. We found that there weren’t too many kids there and a good balance of things for the kids and adults to do. Our only recommendation (and I’m not sure if other resorts do this since it was our first time doing an all inclusive with kids) would be that the resort give kids a different coloured glass when serving drinks. It was difficult to tell if their virgin pina coloda or sprite was theirs once they put it down. Any time we lost sight of their cup we would just get them a new drink to be on the safe side.

Catalonia Royal Tulum: Great Relaxing Stay!

We had an amazing stay at the Catalonia Royal Tulum. The grounds were beautiful, room was clean, and the staff were excellent. I have a dairy allergy and was worried it was going to be an inconvenience, however I was impressed to find that the hostess at each restaurant asked about any allergies prior to seating, and we were asked again by our servers. Our only complaints were the oddly aggressive photographers, and the individuals trying to sell time shares. That said, this would not stop us f [... read more]rom returning!

Las Brisas Ixtapa: Amazing Resort

All views from this hotel and grounds are amazing. This resort is separate from the main beach which offers privacy and quiet. The grounds are kept very clean. The staff is so helpful and friendly. We found the food on the resort a lot better than most. Plus you are close to adventure into the main parts of Ixtapa and Zihuatanejo.

Krystal Grand Puerto Vallarta: Disappointing

Although the building and facilities are quite modern and lovely the food and services left much to be desired. For the most part the staff were quite good with the exception of a few servers who had unhappy demeanours. The drinks were unfortunately rather slim on the alcohol and the patio furniture was often broken. The resort had very few beach umbrellas which meant that folks were getting up at 6 am to try to reserve shaded areas. We observed a few tense altercations over "reserved" lounge ch [... read more]airs. We loved the view but would not return.

Occidental Nuevo Vallarta: The place is amazing!

BTW, this is our first time giving a review and the reason is because we had one of the best times ever. We went to this resort the 2nd week of Jan 2019. The place is as it appears on the pictures, fantastic; the location is great, the beach is long and beautiful although the water a little choppy, the staff were warm and helpful, the rooms and our experience was fantastic. The food quality the best we've had at any all inclusive resort. We went to the old city in Puerto Vallarta 3 times, only  [... read more]35 mins via taxi from the resort for only $15 CDN one way; there is so much to see and do, a real vibrant city. I recommend the resort to all who are looking for quality at the cost advertised, worth every penny. Our assessment of this resort is no exaggeration. We look forward to returning.

Azul Ixtapa Resort: CLASS RESORT

ALL GOLD CLASS RESORT Best location very good service overall Rooms very nice plus clean,and good room service All restaurants very clean and good service staff and captains and very Understanding For food good selection plus helped to make veg dishes also at short notice by chefs Good shows at night Lots of activities and good swimming pools Very great place

Barcelo Puerto Vallarta: Wonderful West Mexico!

The room was really large with two bathrooms and two king sized beds. Great view of the ocean. The pools are great, and so are the hot tubs. The grounds were nice. The food was very good (especially the a la cart restaurants. Service was good and the staff are very attentive. I would consider returning for sure.

Bahia Principe Explore Coba: Amazing time in Mexico

We just returned from the Grand Bahia Principe Coba, and had an amazing time! Despite our rough start with airline delays, getting to the resort was a refreshing start from their friendly staff to comfortable rooms. Rooms and resort: They are updated and clean. We had a villa in the middle of the resort, so it was easy to walk or take the shuttles- golf cart shuttles really made it easy to get from place to place. The resort itself is HUGE. We discovered a pool on the other side of it only on ou [... read more]r last day! The beds are comfy, and the tub has jacuzzi jets, which we loved. We stayed at the Coba resort; and it is next to the Tulum, Akumal and Sian kaan Bahia resorts as well. Only downfall to Coba was no direct access to the beach, you had to take a shuttle to get there. It’s a nice beach, just lots of seaweed. Food: Delicious! Lots of variety, and also loved the 24 snack bar Pool: Clean, large, and our favourite was Jose at the pool bar- he made our stay super fun; he is friendly, makes amazing drinks, and is always smiling and working hard, thank you Jose! :) Entertainment: There is lots to do at this resort- live shows (Michael Jackson is a must see), the hacienda, live music. Overall, it is a great place to stay and we would return.

Blue Bay Grand Esmeralda: Average resort

The staff are super at the blue bay. Very friendly and try their hardest to please. The food was very good. Resort is a little tired and could do with some refreshing. Also the main lobby lacks. No nice bar nor entertainment. A live band would of been nice to listen too instead of the typical shows and disco music.

JOIA Paraiso by Iberostar: WE LOVE THE GRAND- AGAIN AND STILL!

We had been to the Iberostar Grand 4 times previous and also to the Grand in Jamaica and Dominican Republic. This Grand is the best! Staff and management are outstanding, food exceptional and the buildings are gorgeous! We had a room overlooking the tranquility pool and it was lovely. Room service is always on time and still hot! You will not be disappointed here. Lots to see and do. There is a shopping mall, casino and plenty of grounds to wander around. This resort was and still is, our [... read more] favorite in the Mayan.

Secrets Maroma Beach Riviera Cancun: Beautiful resort

Food and service was excellent, grounds were beautiful, bathrooms were particularly well done. The few things that could be improved upon have to do with the rooms and are as follows: flashing light on ceilings and walls for smoke detector should not be placed right above the bed, we could hear the people above us walking around so rooms not soundproofed very well, marble floors are beautiful but not practical for someone in a swim up room, they are super slippery for wet feet. Loved all the  [... read more]games that were available and the swim up bar and pools were fantastic.

Fiesta Americana Puerto Vallarta: Loved Staying Here!

We loved our week here. The food and drinks were delicious, a wide variety on the menus at the different restaurants at the resort. The grounds and rooms were clean and beautiful - the staff were so friendly! Awesome place. We would definitely come back!

Hilton Vallarta Riviera Resort: Awesome Resort and Staff Excluding the Sickness

This hotel and staff were excellent. The 24 hour room service was solid. The rooms were clean and seemed new. The food tastes good and seemed fresh every day but the buffet could've used more selection. I the restaurants were good and could be booked many times. The beach was particularly nice as you could snorkel and swim without any issues. The most glaring and obvious problem with this resort was the norovirus. It seems to be having a constant circulation of sickness that's been occurring sin [... read more]ce November 2018. Four of the five people we went with ended up sock and wasted about 36 hours of our vacation violently ill. Since this problem has been occurring for so long and the hotel staff has so far not acknowledged it I wouldn't recommend this hotel until they solve this problem. I doubt I'll go back because of that problem. My rating reflects the lack of interest in solving this problem since November of 2018 when the first reviews started coming in with this problem.

Secrets Playa Mujeres: Would not go back ! I would not recommend this place

I really thought fir a month should I write a review or just leave it alone ! Then I thought I would be doing the next person a public disservice! So I am suggesting you move on please do not waste your money on this place , and this is current Jan 2019 , it would have to be the worst resort I have ever been and the most expensive! Which really does not make sense .

Barcelo Maya Caribe: Barcelo Maya Caribe January 19 – 26, 2019 Best Trip Ever!!!

So not sure what went on with this trip, but all the planets sun and moon must have been in alignment as everything went just perfect for us. It all started for us on Sunday morning at 1.00am when we got to our hotel. We were served by David at front desk who was very friendly despite the hour. We inquired if our room was on the top level as requested and David told us unfortunately, they didn’t have anything higher up but he asked us to give him a minute and then said he was going to upgrad [... read more]e us to a VIP swimout suite because he wanted us to enjoy our vacation. We were of course blown away by this special service. David also arranged for Isaac (bell boy) to take our luggage to our room. Isaac got a golf cart loaded our luggage and drove us to the room and got us settled quickly. He showed us our room and our incredible swim out pool and Jacuzzi, what a room!!! Isaac was so nice and helpful and this in early morning hours. Because we got in so late we ordered room service the next morning. It was amazing, we ate out on our patio beside our swim out pool in total relaxation. Just heavenly. On Wednesday night the front desk manager Christian Romero called us to inquire about our stay and see if everything was satisfactory. He then suggested we should try the Premium Level for the last few days of our vacation. We went to the front desk to talk to him and he then told us he was going to upgrade us to the Privilege Level status and for the rest of our trip and we enjoyed amazing perks. Free Wi-Fi, 24 Hour room service, top shelf liquor etc. etc. Christian was so kind in doing this for us. This was our 3rd visit to the Caribe and our 9th to the Barcelo Maya resort complex. We have never been disappointed. And the friends we have recommended the Barcelo Resort to have enjoyed the same wonderful holiday. We really can’t say enough about the hotel and staff as they they’re all so friendly and accommodating. So many to thank such as Fernando and Mario at the Brasserie restaurant. Their service and attention is impeccable. Also, Jose at La Fuentes, so friendly and helpful and many, many more. This was our best trip ever all because of the wonderful staff at the Maya Caribe. We would highly recommend this resort and would go back in a heart beat.

All Ritmo Cancun Resort And Waterpark: A good resort for family

All Ritmo Cancun resort is a good resort for family, with quiet and not very long beach. My daughter likes to play table tennis with me there. The buffet place is not very big. It is away from Hotel Zone but the tours are available and can be picked up. It is close to the ferry to isla Mujeres.