Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21881 Reviews)

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Private  - 

Verified Purchaser

Grand Oasis Riviera: Really Beautiful Resort

The resort is beautiful and well kept.Our room was clean and the beach was gorgeous. The only thing we felt was a let down was that they had really nice restaurants but they were under staffed so we didn't get the service that the restaurants should have had. This was our second time going and the first time the restaurants were great. It seemed like there had been some changes to them. The buffet was amazing though so we ate really well there almost the entire time, and sushi on the beach w [... read more]

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Lisa & Vivienne  - 

Verified Purchaser

Hyatt Ziva Cancun: Amazing resort! Loved every minute of our trip.

Can't say enough about this hotel. I have been to Cancun many times, and this was by far the best resort. Staff were so accommodating and attentive to our needs. 9 days was not enough to enjoy all the great food. Never had to wait for a table and the food was freshly prepared by skilled and professionally trained chefs. We tipped well, but it was never expected. 5 stars plus for Hyatt Ziva.

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Butler P  - 

Verified Purchaser

TRS Coral: Beautiful Resort

Beautiful resort, very modern with all amenities in rooms that you need and then some. The staff were extremely friendly and tried to be helpful where they could. Butlers are not true butlers, they are concierge like roles that have multiple rooms to assist. The beach is beautiful with soft white sand. Chairs were available in the TRS section,but not enough umbrellas on those days with no clouds. Bar service on the beach was good for the most part. They need to put in washrooms on the be [... read more]

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Wendy69  - 

Verified Purchaser

Grand Palladium Select White Sand: A most stunning and palacial destination

this hotel was not only beautiful, but spotless, lavish, updated, and the staff went out of their way to accommodate you...every staff member always said hello and was quick to help. The food and beverages was FANTASTIC.

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Private  - 

Verified Purchaser

Iberostar Waves Quetzal: Paradise!!!!

This was definitely worth the money. Absolutely beautiful surroundings with nature at its best. Hotel was very clean and the food was excellent. Location is 30 minutes to playa on foot. Didn’t seem crowded by the pool.

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Private  - 

Verified Purchaser

Secrets Maroma Beach Riviera Cancun: Incredible beach! Resort area is beautiful!

The food was less than adequate in all the restaurants. The best meals we had were at the buffet. The beds were very hard and made for an uncomfortable nights sleep. The service was excellent in all areas with the exception of the Japanese restaurant where the server literally rushed us out the door. The beach area was amazing and the resort grounds were beautiful and kept very clean.

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Private  - 

Verified Purchaser

Grand Palladium Colonial: Great trip

The resort was very nice, well kept and clean. I was not expecting it to be so big. The three resorts are very close together so it feels like you are a one giant place. There are shuttles the take you from lobby to lobby but had a hard time finding any to take. Looked like there were more parked then out driving people around. Lots of options for food. Definitely didn’t go hungry. The beach was small but the pools were nice. The main pool at the colonial seemed to be very busy all the time bu [... read more]

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Private  - 

Verified Purchaser

TRS Coral: Beautiful brand new resort in Cancun, Mexico!

We enjoyed our recent vacation at the TRS Coral, Cancun, for 10 days (Jan. 19-29, 2019). The swim-up room was beautiful, the staff were very friendly & helpful and the specialty dining restaurants were outstanding. We liked the unique feature of the key to our room being readily accessible on our wrist bands. And, the electronic button in our room which we could press for either 'do not disturb" or "kindly make up our room" requests. The beach was really lovely & kept clear of seaweed an [... read more]

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Private  - 

Verified Purchaser

Breathless Riviera Cancun: Breathless Punta Cana much better

I have travelled all over the carribean and have twice visited Breathless Punta Cana so I thought I would give the Cancun Riviera a try. I would not give it as glaring a review. The property has great staff and they work hard to make you feel welcome. That can not be said about the management who are rude and abrupt. I was charged for extra cleaning of my room because of a cut I had that stained sheets and a pillow. This was made much more agrevating by fact that most days I had to call t [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Fun trip

Everything was what we had hoped it would be. Good service, food and very clean. Thank you for a great time. Our transportation was always on time. Rooms cleaned every day. We would of like a closer beach...but the pools were amazing. We are planning on another trip.

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Janice  - 

Verified Purchaser

Riu Flamingos: Riu Jalisco

The hotel was very nice and the resort was incredible. Staff- excellent Food- the breakfasts were amazing, the buffet restaurant was excellent all the time, the specialty restaurants were a little disappointing. The snack bar was excellent. All desserts were great. Rooms - were very nice with great views, however, the rooms always smelled musty and there was some black mold in the bathroom. Loved the towel critters we found on our bed after the rooms had been cleaned. Pools- the water w [... read more]

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Private  - 

Verified Purchaser

Crown Paradise Golden: Not a good holiday

The hotel staff were excellent. Hotel and rooms are dated. The two restaurants in adult section were excellent. The two outside bars, the music played was different and very loud. The entertainment music was deafeningly loud (had to leave five shows). The beach vendors were a constant irritant by bothering one every few minutes giving no time to relax. The beach was not very good

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Private  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: FANTASTIC AND EXCELLENT RESORT

THIS HOTEL RESORT HAD EVERYTHING, GREAT GROUNDS, GREAT SERVICE, FANTASTIC BUFFET AND EXCELLENT RESTAURANTS, THE STAFF WERE OUTSTANDING FROM MANAGEMENT TO THE GROUNDS KEEPERS.I WOULD HIGHLY RECOMMEND THIS RESORT AND I WOULD COME BACK AGAIN. I WOULD LIKE TO PERSONALLY THANK ISRAEL AND PAULINE FOR THEIR EXCELLENT SERVICE TO MAKE IT A MEMORABLE EXPERIENCE, AND ALSO TO MARTIN AND BENJAMIN AT THE POOL,ALFONSO AT THE GRAZIE, I AM SORRY THAT I CAN'T REMEMBER EVERYONE'S NAMES BUT THEY WERE ALL GREAT. A S [... read more]

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Private  - 

Verified Purchaser

Catalonia Royal Tulum: Awesome all-inclusive

I am a 70-year-old sophisticated traveller who has been in 93 countries over my 55 years of travel. The reviews I read were so exceptional that I was skeptical. This resort was even better than the reviews. It's the best all-inclusive resort I have ever seen, anywhere, at any price range. Very laid back. Sophisticated Canadian, European and South American adults only clientele. Exceptionally well managed in every way. No queues. No reservations for anything. Simply walk in to any of the many the [... read more]

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BonBon  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Wonderful Holiday

This was the second time my husband and I visited this hotel. The food is plentiful and fantastic. The restaurant service is very friendly and staff are very knowledgeable. We were fortunate to receive a room upgrade to a suite over looking the ocean. This upgrade definitely enhanced our stay. Every morning we would take pictures of the sun rise and the beach view. Prior to the room upgrade, our view consisted of the jungle. A bit disappointing.

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Nana15  - 

Verified Purchaser

Sunscape Sabor Cozumel: Moldy Rooms

We just returned on February 1st from a week stay here and definitely would not return! There was mold growing behind our bed and in our bathroom and the tub felt like you were going to fall through it not to mention the air conditioner leaking water all over! We do not require fancy or modern but draw the line at black mold growing behind your bed and. Your bathroom!!! We asked about an upgrade thinking maybe some rooms had been renovated they took us to view another room which was exactl [... read more]

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Tpatt87  - 

Verified Purchaser

Riu Emerald Bay: Will be back again!

The Riu Emerald Bay was a perfect all-inclusive choice! From the moment we arrived, we were treated well by all the staff, even treated with a cold beverage right off the bus. The resort itself was very well kept. The rooms were comfortable, and every room had a beautiful view of the ocean (upper floors are better). The elevators were very slow, but at least you had a view while you waited. The hotel was clean, and had plenty of eating options. Of course, by the end of the week, we were bored of [... read more]

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Janw48  - 

Verified Purchaser

Paradisus Cancun: An OK hotel

The hotel itself is beautiful and very well maintained. The rooms are clean and spacious. There are lots of palapas on the beach and by the pool if you want some shade. The biggest disappointment is the food in the buffet. NOTHING was ever remotely warm so all food was cold. There was a lot of food but not many cooked vegetables. Most of the food was very bland and salt and pepper were not on the table. You had to ask for it and then they put it on your food. The waiters were very acco [... read more]

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Private  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Good resort

Very nice hotel Beach was good Food in restaurants was amazing but buffet was only ok Royalton push their time share sales pitch too much, gets annoying Rooms are amazing Entertainment was very good Staff was ok not the quickest for example at the buffet we would usually be done our first plate before we got any water or drinks to the table Maid staff was amazing not sure if it was just because we were Diamond club though

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Private  - 

Verified Purchaser

Breathless Riviera Cancun: Spectacular resort

The hotel, staff and service was exceptional. Very clean and friendly.....Food was fantastic and great entertainment for all......Loved it and would do it again anytime..... Highly recommended.......great resort for singles aged 25-70

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