Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Gentry  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Very nice resort.

The beds were very hard, we couldent get a clean beach towel, and the room service bought us burnt toast with our sandwich. The hotel is very beautiful and well set out, the buffay is very nice, the alacat restaurants were very busy, we couldent get all to try out.

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Single  - 

Verified Purchaser

Resonance Blu Varadero: Great Location!

The hotel rooms, bathrooms and grounds require renovation. Beds, bed spreads, and towels are looking old and smell dirty. Beach and pool chairs very dirty with birds droppings on it, also around the pool dirty tiles. I have never seen anyone cleaning the chairs or pool tiles. You can have a great coffee at the bar in the lobby and a very pleasant service too. However different story with the maid at least in the 25 building, water was a demand and scarce commodity, a few times I did not get the  [... read more]

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Yackie from Canada  - 

Verified Purchaser

Melia Las Americas: My my Melia

Melia Las Americas Varadero: Had an enjoyable week here. Nothing really negative to say. Property is 21 years old and could use some refurbishment, but nothing was broken or damaged..just well used. Our room was adequate and clean...the lobby spacious and elegant (the chairs have been around for awhile)...the bar areas nicely done...the only minor thing really noticable is the main buffet restaurant it needs an update. That said it did not affect my stay in any way. Every employee I encountered  [... read more]

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Amico  - 

Verified Purchaser

Blau Varadero: just ok

this resort is just ok , the staff is wonderful , beaches are amazing , very clean resort , food is horrible 4 people in our group got sick two of them need to see a doctor on the resort , I think it is the water they don't is bottle water in the resturants .

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Isis  - 

Verified Purchaser

Memories Jibacoa: Excellent Resort

The resort is currently in transition from one owner to another. However every effort is being made to maintain the high standards that customers have come to expect. Those high standards are still being maintained.I will be back next year.

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Joshpeplow  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Great Resort / Great Beach

Had an excellent time at the Royalton. Their beach is the best on the strip by far. The resort is nicely laid out and everything was very accessible. My only one complaint would be the lack of mint for mojitio's. For much of our trip the resort didn't have any. Other than that, everything was great

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Mia2015  - 

Verified Purchaser

Hotel Los Cactus: The Beach Was Awesome

The hotel and resort itself was very nice, clean and well kept. The room was beautiful the air condition worked well. We stayed in a suite but it was well worth it, very spacious. I am a female and I was very happy with my room lol. As a young couple it was pretty quiet, there wasn't much nightly entertainment. Nobody attended the disco at night and the entertainment was not that good. The beach is my favourite one I have ever been too, beautiful white sand and you can walk on the shore and in t [... read more]

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Kathrynj  - 

Verified Purchaser

Hotel Los Cactus: Resort Nice But Starved - Do not go to this resort

Resort was well maintained and nice. Beds where uncomfortable but most important the food was disgusting, unpalatable and unhygienic. We starved and had to go out via taxi there and back to eat every meal but one. As such this cost us another $100.00 a day for two people. Thought that with a 4.5 star hotel the food would be tolerable

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Jesse2  - 

Verified Purchaser

Hotel Bella Costa: Amazing resort

The hotel is actually beyond our expectations, we read all the reviews about the hotel and other hotels, most of them complaining about hotel room condition and food, but after we arrived, we are quiet surprised the cleaness of the room and variety of food, the hotel staffs are very friendly, the beach is definitely nowhere to compare, enjoyed the whole stay.

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Hkyman  - 

Verified Purchaser

Valentin El Patriarca Varadero: First time in Cuba, not disappointed!

The resort was clean and the staff were accommodating and friendly. Clean and spacious rooms and the maid service was excellent, a little tip goes a long way. Overall we enjoyed the resort and our overall experience.

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Judi  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Run down- horrible!

Been to cuba many times, stayed at this resort twice before and really liked it . Was just there two weeks ago, it was so bad that we were moved to another resort. The rooms were horrible, the food was by far the worst we had in Cuba .

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Wandamami  - 

Verified Purchaser

Starfish Varadero: Less than my expectations

This was my 26th trip to Cuba. 2nd time in Varadero. I am used to 3-3.5 star hotels so i think i had reasonable expectations. The food was lack lustre. I will eat anything and I LOVE cuban food. But I was sick of having the exact same meal for lunch and dinner for a week. Breakfast was fine. And i dont each much so im good with fruit, juice and some sweets, no complaints about breakfast. There was no a/c in the dining room. The average temp during my week was near 40c with the humidex so eating  [... read more]

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Ina 77  - 

Verified Purchaser

Valentin El Patriarca Varadero: Very nice resort !

I think that hotel is very comfortable, clean, friendly staff! Very close to beach. Beach clean and very nice to be . Very helpful girls in reception Nice clean room. Love buffet. Don't like food in restaurants

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Nikb  - 

Verified Purchaser

Hotel Los Cactus: Amazing resort

I thought the resort was well taken care of people are very friendly, food is also great! They make the best drinks! The people go out of there way to help you feel at home! But most of all the beach was just breath taking! Loved everything about it!!

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SoloKay  - 

Verified Purchaser

Hotel Los Cactus: Amazing time

I had a great time at Breezes Varadero. This was my first trip to Cuba and I was not disappointed overall. The check in process was smootly, I did not like the bag person because since we did not have luggage he wasnt corteous to us and wouldn't assist in where the rooms were located. I went alone and met fantastic people on the resort and even on the bus ride to the resort. My room was great I had room 638 and it was magnificent. I went with the expectations of not liking the food and I cam awa [... read more]

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Jaja16  - 

Verified Purchaser

Resonance Blu Varadero: Cuba 2015

Its a good hotel. People at the buffet were very nice. The bar tender and the maids were amazing. The drink at the bar next to the lobby were awesome. The food was ok . the Italian restaurant" a la carte" was not good. THE beach and the pool are amazing and the room are clean.

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LCWoody  - 

Verified Purchaser

Club Kawama: Didn`t have my guest reservation from Air canada,

I had to pay 65cuc 1st nite and had no more dinero so mi novia had to go back to Cienfuegos. No coffee in room for coffee maker. ask 4 times, got none. Room was far from cafeteria but good. I blame Air canada for the screw-up. I`ve stayed here many many times before and will again.

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Biggie  - 

Verified Purchaser

Barcelo Solymar: Probably wont return..to Barcelo Solymar

Barcelo Solymar Cuba.This was probably one of the worst vacations i have taken in my life. there were many negative things on and off the resort that happened, but i will only review the hotel experience. Keep in mind i am a very patient and understanding person but there is a limit. Anyway we arrived at the hotel a bit later at night and to a very long check-in line This was expected since i read in the reviews that this would happen. so after about half an hour in line we got to our room. We w [... read more]

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Hardam  - 

Verified Purchaser

Paradisus Princesa Del Mar: Great service. Excellent restaurants. Great night.

Clean rooms.excellent buffet with many choice of foods.24 hour restaurant and excellent and premium choice of drinks.Amazing pool.Service and Staff Super.Nightly entertainment performers amazing.Beach party lots of fun all night.

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Jojo3975  - 

Verified Purchaser

Barcelo Solymar: Nice beach but Horrible room

We knew the hotel rooms are in bad condition in Cuba so we paid for the suite bungalow which is the most expensive room we can get. But to our disappointment. the room is in very bad condition. No blow dryer, no iron. Bathroom is in very bad condition. Equivalent to the a one star hotel here in Canada. The bathroom ceiling collapse on us on the 4th day. The management actually wanted to just fix it while we are living there. But it was not fixable so they switched us to a cheaper room saying the [... read more]

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