Grand Palladium Kantenah: Had a great time- Family friendly

This was a great spot for our family vacation with several generations. Clean, friendly, helpful, good food, lots of variety, so much space, lots of pools, nice beach etc. Would go back again and I'm not typically an all-inclusive type person. The only downfall was the distance from the airport, but that is also what made it such a nice place to be.

Bahia Principe Explore Coba: Excellent hotel

Service is fast, dining food is excellent slots of choices kids friendly my kids enjoy the pool, lots of activities lots of restaurants service crew are amazing work hard nice bar very good hotel I will go back again

Fiesta Americana Condesa Cancun: Nice Resort

The hotel, facilities and grounds were all very clean and well kept. The staff were very friendly and helpful!! Food selection and quality was very good. Looking forward to returning and bringing my family.

Grand Decameron Complex Bucerias Trademark: Great resort

Everything is clean and the staff are friendly. The food is awesome and good variety. There is lots of lounge chairs too and pools. The rooms are adequate but it would be nice to have a coffee pot etc.Also the drawers fall out so the rooms need better dressers. I would definitely stay again if the price is right

Grand Palladium Kantenah: Beautiful Resort, Adequate Food

Overall, the grounds were sprawling and beautiful. The staff were all extremely friendly and helpful. There was enough to do at the resort to keep us occupied. We loved the idea of adult nights only at certain nights of the restaurant. The only drawback is that the food was lukewarm at best and the quality varied significantly from different areas, with the restaurants at the White Sands Resort being significantly better.

Las Brisas Huatulco: Amazing place for a family

Second time in this beautiful resort. This is a gem. Lots of vegetation lots of amazing views. Food is good maybe can improve in more selection but food is good and fresh Lots of guacamole and Mexican food yuumy!! . People is amazing super friendly and helpful. Rooms and clean and super spacious we stayed at family junior suite super comfy. The beach is why we love this place ! You want a beach vacation this is the place the 3 beaches are amazing very safe for kids not undertoe !! Very shallow [... read more] and can snorkel right there as they have a coral reef!! Will back here for sure! Want a pool vacatuon go to Dreams or Barcelo their beach is rough and undertoes and deep right away!! want the best beach in Huatulco Brisas it is! I traveled to many places this is for sure the best place . Huatulco us super safe for family. I am from Mexico and live in Canada I will avoid Cancun area /Puerto Vallarta very dangerous right now!

Riu Palace Baja California: Amazing views.

The resort is brand new. Had some issues with water sound in the ceiling. Called maintence and problem was said to be fixed. I had to follow up with them. They did not call me. Resort does not feel like you are in Mexico. No music anywhere besides at the pool, and not mexican. Entertainment in the evening needs help. Rooms need more privacy. When someone comes to the door you need to hide if you are not clothed. Overall buffet food was good some a la cartes where also good. Grounds are kept ver [... read more]y clean.

Secrets Aura Cozumel: Amazing time!

My boyfriend and I went with two other couples after researching many resort packages. We chose the swim up pool view suite. And we were very happy. Walking out of our room into a pool and being able to slide down the waterslide to get another drink at the pool bar was an added bonus to an already amazing time. The staff were amazing and extremely accommodating. Special shout out goes to Alejandro at the Oceana restaurant. He was extremely pleasant, attentive, and must have enjoyed our comp [... read more]any as well because he invited us back for a special dinner the following evening . He was amazing! Angel the bartender at the Rendezvous was excellent, quick and always knew what kind of cocktail to make. And had a mischievous smile on his face! The hotel was beautiful. The grounds were impeccably kept. The food options were plentiful and perfectly portioned. There were a few negatives. The major negative was the pools were absolutely freezing! We are talking below 80° freezing. Having some sort of heating system in the pools would have absolutely guaranteed more people getting in them. They were painfully cold. Also, the pool by the Manatee bar needed to have more access to the bar. It would’ve been nice to have a few more bridges over the pool from different areas of the deck. The pool is laid out in such a way that if you are lounging on one side of the pool, and you need to make a trip to the bar, you have to walk literally around the whole huge pool (because it was too cold to always get in the water to shorten the distance) to get there. Also, the pool deck had terrible drainage. After it rained, the puddles by the staircase were 2 inches deep at least. Which made walking through them at night after dinner a little difficult especially when wearing dressy shoes. My shoes were soaked! I believe it would be advantageous for them to have a better drainage system on their deck to get rid of the excess water. I would definitely return here however. But next time I come back, I would definitely like a swim up ocean view room. While I loved our room by the Manatee bar, they were a little tired and needed some freshening up. But still an amazing resort and we absolutely loved our time here.

Sunscape Cancun Resort and Spa: Great resort!

The hotel was very clean. Staff were amazing! Food was terrific. Nightly entertainment was great. Location is great for shopping. I would highly reccomend this resort for anyone looking to have a fantastic vacation and meet a lot of wonderful people!

Moon Palace The Grand Cancun: Fun resort, caring staff

It may seem trite but I am a tea drinker and the resort provided me with a kettle which I so appreciated. This was our second visit and although the staff were very attentive we did notice that the 'elite ' guests had the hog share of seating at the pool and more access to cart service. Luckily we like to walk but more availability would have been appreciated at times when kids were tired. Also, beware if you are not 5'3" you will not be allowed on 2 of the 3 water slides. My daughter (mother  [... read more]of 2) tried twice but at 5'2.5", she did not make the cut. The rest of our party let her know the fun she missed. The staff are very friendly, attentive and kind. We enjoyed the food at l the restaurants we tried-- which were a lot!

Barcelo Maya Palace: A great family vacation place!

We went with our one-year-old and we couldn't be happier with how it turned out! The grounds were easy to navigate, the dining was exceptional, and the staff took great care of all our needs (Thanks, Juan Carlos, Carlos Santiz, Leyli Gomez, and Esmeralda Jimenez!). We loved the intimacy and privacy that the Palace offered and the dining options kept us entertained and full every night! Our little guy loved the kids park and the adult pool which he floated around in every day!

Riu Palace Baja California: Beautiful resort, but still not 100%

Rooms and grounds were extremely appealing. It was very well decorated and very well built and designed. The view and Cabo itself was also beautiful, a must see. However, service was slow or non responsive, nightly shows were boring and repetitive. Singing and dancing. Every night. Was in bed by 9:30pm because of this. The shows also last until 11pm which I think is too late for people who want to get to bed earlier. If they pushed shows back an hour it would be perfect. The rooms also have i [... read more]ssues. Overflowing shower, and very thin walls. You can hear people above you and water pipes very easily. Elevators also have the wrong floor numbers, so it was confusing. Food decent, at best. A la carte's were more disappointing than the buffet. Only some are open at specific times of the week so if you don't arrive at the door 15 minutes before they open you may be looking at a 45 min+ wait time. Also, staff in the A La Carte's was horrible 90% of the time. They did not know what they were doing, never explained the menu's once in the 4 restaurants I dined at during my week, they were extremely rushing and felt like they were trying to get us out of there as quickly as possible so people didn't have to wait. Pool area was gorgeous and well designed. Just enough pools, bars, and spots to eat lunch very close to the pool area. The entertainment during the day was very lack luster. Music playing only at one pool bar, and pool games started late (3pm or so), sometimes none at all. Riu Fun staff wasn't around as much as I'd like. However, I noticed at this adults only it was mainly people 50+ years old. Maybe try the Sante Fe if you are young because you will get bored. Overall, the place was very clean and beautiful to look at, however things do need work starting with staff and service. I can't imagine this place at 100% capacity during these times. It will be a mess.

Paradisus Playa Del Carmen Roulette: Great resort!

It was a great resort. We upgraded to the Royal Service and it was worth every penny! All went very smooth. For sure donthe adults only if you don’t want kids around. Bar service and food were excellent

Samba Vallarta: Great winter destination

Ok I read previous reviews and found them petty. This resort is a great place for the budget minded shopper who just wants a place to hang your hat and relax which also includes decent food and entertainment with fantastic service. The staff go out of their way to make sure your vacation is memorable .

Riu Palace Cabo San Lucas: January 2018 Rui Palace

Juat got back from a week at the Rui Palace. Resort was super clean and all staff were very friendly and helpfull. Buffet was as good as I have had. I travel 2 - 3 times a year. A la Carte resturants were average. Lunch bbq shack was excellent. Solid 5 star resort

Riu Emerald Bay: good resort

Paid for an ocean view room … was assigned a room that was just partial ocean view to make matters worse it was facing a major construction area with heavy duty equipment that was going non stop all day (an extension was being built to the existing riu complex). Had to wait 2 days to switch rooms. Have to tip continuously or else the word gets around and you are treated accordingly … on 2 occasions I failed to tip because 1) did not walk with my wallet and 2) ran out of $1 and when I encount [... read more]ered the same waiters again I got the "treatment"....so much for the negatives.... enjoyed walks on the long sandy, clean, beach. had better food at other resorts but it was fairly good. ground were well kept.. public washrooms were clean ran into a few rude, obnoxious younger Canadian tourists. the sunwing rep on site (WG561)...Alejandro was just the greatest … hands down.... a remarkable young man … kind, caring, thoughtful....the best rep I have encountered in my travels.

El Dorado Seaside Suites: Great People & Food

This is a beautiful resort. the grounds are nicely kept and everything is very clean. The beach is okay and clean for wading in, but no the best for swimming. The ample amount of beach beds is a huge plus. The variety and quality of food is spectacular. The people who work at the resort are amazingly friendly and can not do enough for you.

Paradisus Playa del Carmen: Great Resort

I'll break this down by item: The Room - we had a Master Suite Swim Out Suite (I think) and it was great. The room was massive and provided all we needed. The pool it swam out to got no sun, however, and was quite cold, limiting the time we actually spent on the balcony and in that pool. So a neat novelty, but rather useless for my fam. Be sure to understand where your swim up is located (which direction it faces) but all those pools are the same temp. Also, we wanted to upgrade to the Family [... read more] Concierge from this room type and it was going to be $120 US / day. We decided the heated FC pool and the balloon animals not worth $700+ US. The Pools - the pools were ok. Just like the swim up pool, the other pool was rather 'refreshing' and takes some time to get used to. That being said our kids only complained a couple times and did spend a lot of time in it when the sun was out. If you're really sensitive, you would like the heated FC pool, but it's constantly packed and is almost too warm. The Food - we dined in the standard buffet a lot and it was good. Lots to choose from and the staff try to help as much as they can. 8/10 for sure. And other reviews are correct, you must book reservations in the other restaurants and unfortunately our timing didn't allow us to sample much of the other offerings and if you want to eat with your kids, that cuts your options in half as some are on the adult side. The Beach - the beach was great. The FC section/side didn't look that much different, just a few bungalows that were always reserved and a few round beds that I never saw anyone in. Dont upgrade for this purpose alone, they both walk out to the same strip of water. And on the water, it was the ocean and yes, there was some seaweed in it, heavy at times and light at others, but overall the beach was good: only a few vendors who were chill and you can book all the water activities you needed right there if inclined. Entertainment - there was always a few things per day to enjoy. We traveled with kids so they loved the magician, the coco show and all the little things they did in and around the pools each day. One never expects world-class entertainment at these things but the staff tried hard, looked like they were having a good time and made sure the adults and kids did too. Mine looked forward to this part of the day eagerly. Overall, a great resort for the price but the January weather, swim up location and overall pool temperature will likely ensure this will be our only visit here.

Azul Ixtapa Resort: Great Facilities

This was my first visit to an Azul property, as well first time in the Ixtapa area. I was very happy with this resort. The staff are very friendly, the facilities are very clean, the food was great (especially the restaurants). I would definitely stay there again.

Bahia Principe Explore Akumal: Great Resort.

We really enjoyed our stay at the Luxury Bahia Principe Akumal. The food was great and staff were friendly. The resort itself was clean and well kept. This is a great option for an all inclusive style trip.