JOIA Paraiso by Iberostar: Exceeded Our Expectations

The resort is beautifully appointed in guest rooms and communal rooms. Restaurants were very good except we did not like the Japanese one. We were kept waiting for 45 min. before they started cooking and in the end the food was over cooked. The staff is very well trained and most helpful. We had Star Prestige upgrade and was very good. Every day they asked if we were OK or could they do more. Although we did not golf we were told that the course was beautiful. You get a complimentary roun [... read more]d with every 2 night stay if you have Star Prestige. This is the best all inclusive resort we have stayed and we will definitely go back.

Grand Palladium Kantenah: Beautiful resort but..

Gorgeous resort with lots of pools, loved the flamingos! The beach was ok, lots of seaweed hard to walk the beach if that's something you love to do (also smelly). A lot of the resort staff had a hard time understanding English which was frustrating when trying to ask questions about the menu or even make a drink order. They also seemed to be short staffed the bars usually only had one bartender and it was busy and would take forever to get a drink. My parents had returned for the 3rd time to th [... read more]is resort and were saying that it used to be better. Not being able to use things that you could before just because your not a member is pretty disappointing. I dont appreciate constantly trying to be sold on being a member, not sure I will ever visit another Palladium resort just for that reason alone. I did love how large it was and how beautifully it was kept. Would be a great destination for a wedding, we watched lots of them. It was awesome you could eat at an al a cart every night after doing buffet for breakfast and lunch it was a really nice touch.

The Fives Beach Hotel and Residences Playa Del Carmen: Resort OK

The hotel was good but I have been to better ones in the Mayan Riviera. Some disappointment in the meals ordered. Entertainment was limited, have experienced better, we enjoy dancing to live bands or even listening to live music. Maid service was good. Drinks were also very good with a good selection. Staff at the hotel were very accommodating and friendly. I guess we are fortunate to have experienced better. We went with a group of 14. Our preference is usually adults only but we went  [... read more]with what the group had selected.

Sandos Caracol Nature Resort and Water Park: Great resort for families

This hotel is in the middle of a lush jungle type setting. Great for families with small children. Lots of activities and ankids club. The super saver rooms are furthest from the beach and do not offer wifi. Be prepared to upgrade your room if this is something that is important to you. Rooms have a large cooler for drinking water which was great!! No tubs in the room for bathing the littles though.

Krystal Grand Nuevo Vallarta: Fantastic Hotel

Don’t believe the negative reviews!! Booked the resort and then started to see a lot of negative reviews so I was really nervous but those nerves were quickly calmed. The resort is beautiful. The main building and large pools are no and in amazing condition. Our room was huge with a living area and separate bedroom area. The food was good (very typical Mexican resort food). Staff was very friendly and very accommodating. My only negatives are lack of seating at the pools and beach [... read more]. Yes you have to get up early to reserve pool or beach chairs. They say you aren’t allowed but everyone does it so to ensure you get seats you need to reserve early. This is the same at every Mexican resort I have been to. Also the service in the al la cart restaurants can be very slow. We loved the resort and would definitely go back.

Moon Palace The Grand Cancun: Great resort for families or couples

There are so many choices for dinner and specialty restaurants also open at lunch. The beach is not great but the pools make up for it. There are a few heated pools at the grand by the ocean. The rooms are big! Clean and well stocked with good beer like Corona.... And the best flavored peanuts, salt and lemon.

Grand Palladium Kantenah: Had a great time- Family friendly

This was a great spot for our family vacation with several generations. Clean, friendly, helpful, good food, lots of variety, so much space, lots of pools, nice beach etc. Would go back again and I'm not typically an all-inclusive type person. The only downfall was the distance from the airport, but that is also what made it such a nice place to be.

Bahia Principe Explore Coba: Excellent hotel

Service is fast, dining food is excellent slots of choices kids friendly my kids enjoy the pool, lots of activities lots of restaurants service crew are amazing work hard nice bar very good hotel I will go back again

Fiesta Americana Condesa Cancun: Nice Resort

The hotel, facilities and grounds were all very clean and well kept. The staff were very friendly and helpful!! Food selection and quality was very good. Looking forward to returning and bringing my family.

Grand Decameron Complex Bucerias Trademark: Great resort

Everything is clean and the staff are friendly. The food is awesome and good variety. There is lots of lounge chairs too and pools. The rooms are adequate but it would be nice to have a coffee pot etc.Also the drawers fall out so the rooms need better dressers. I would definitely stay again if the price is right

Grand Palladium Kantenah: Beautiful Resort, Adequate Food

Overall, the grounds were sprawling and beautiful. The staff were all extremely friendly and helpful. There was enough to do at the resort to keep us occupied. We loved the idea of adult nights only at certain nights of the restaurant. The only drawback is that the food was lukewarm at best and the quality varied significantly from different areas, with the restaurants at the White Sands Resort being significantly better.

Las Brisas Huatulco: Amazing place for a family

Second time in this beautiful resort. This is a gem. Lots of vegetation lots of amazing views. Food is good maybe can improve in more selection but food is good and fresh Lots of guacamole and Mexican food yuumy!! . People is amazing super friendly and helpful. Rooms and clean and super spacious we stayed at family junior suite super comfy. The beach is why we love this place ! You want a beach vacation this is the place the 3 beaches are amazing very safe for kids not undertoe !! Very shallow [... read more] and can snorkel right there as they have a coral reef!! Will back here for sure! Want a pool vacatuon go to Dreams or Barcelo their beach is rough and undertoes and deep right away!! want the best beach in Huatulco Brisas it is! I traveled to many places this is for sure the best place . Huatulco us super safe for family. I am from Mexico and live in Canada I will avoid Cancun area /Puerto Vallarta very dangerous right now!

Riu Palace Baja California: Amazing views.

The resort is brand new. Had some issues with water sound in the ceiling. Called maintence and problem was said to be fixed. I had to follow up with them. They did not call me. Resort does not feel like you are in Mexico. No music anywhere besides at the pool, and not mexican. Entertainment in the evening needs help. Rooms need more privacy. When someone comes to the door you need to hide if you are not clothed. Overall buffet food was good some a la cartes where also good. Grounds are kept ver [... read more]y clean.

Secrets Aura Cozumel: Amazing time!

My boyfriend and I went with two other couples after researching many resort packages. We chose the swim up pool view suite. And we were very happy. Walking out of our room into a pool and being able to slide down the waterslide to get another drink at the pool bar was an added bonus to an already amazing time. The staff were amazing and extremely accommodating. Special shout out goes to Alejandro at the Oceana restaurant. He was extremely pleasant, attentive, and must have enjoyed our comp [... read more]any as well because he invited us back for a special dinner the following evening . He was amazing! Angel the bartender at the Rendezvous was excellent, quick and always knew what kind of cocktail to make. And had a mischievous smile on his face! The hotel was beautiful. The grounds were impeccably kept. The food options were plentiful and perfectly portioned. There were a few negatives. The major negative was the pools were absolutely freezing! We are talking below 80° freezing. Having some sort of heating system in the pools would have absolutely guaranteed more people getting in them. They were painfully cold. Also, the pool by the Manatee bar needed to have more access to the bar. It would’ve been nice to have a few more bridges over the pool from different areas of the deck. The pool is laid out in such a way that if you are lounging on one side of the pool, and you need to make a trip to the bar, you have to walk literally around the whole huge pool (because it was too cold to always get in the water to shorten the distance) to get there. Also, the pool deck had terrible drainage. After it rained, the puddles by the staircase were 2 inches deep at least. Which made walking through them at night after dinner a little difficult especially when wearing dressy shoes. My shoes were soaked! I believe it would be advantageous for them to have a better drainage system on their deck to get rid of the excess water. I would definitely return here however. But next time I come back, I would definitely like a swim up ocean view room. While I loved our room by the Manatee bar, they were a little tired and needed some freshening up. But still an amazing resort and we absolutely loved our time here.

Sunscape Cancun Resort and Spa: Great resort!

The hotel was very clean. Staff were amazing! Food was terrific. Nightly entertainment was great. Location is great for shopping. I would highly reccomend this resort for anyone looking to have a fantastic vacation and meet a lot of wonderful people!

Moon Palace The Grand Cancun: Fun resort, caring staff

It may seem trite but I am a tea drinker and the resort provided me with a kettle which I so appreciated. This was our second visit and although the staff were very attentive we did notice that the 'elite ' guests had the hog share of seating at the pool and more access to cart service. Luckily we like to walk but more availability would have been appreciated at times when kids were tired. Also, beware if you are not 5'3" you will not be allowed on 2 of the 3 water slides. My daughter (mother  [... read more]of 2) tried twice but at 5'2.5", she did not make the cut. The rest of our party let her know the fun she missed. The staff are very friendly, attentive and kind. We enjoyed the food at l the restaurants we tried-- which were a lot!

Barcelo Maya Palace: A great family vacation place!

We went with our one-year-old and we couldn't be happier with how it turned out! The grounds were easy to navigate, the dining was exceptional, and the staff took great care of all our needs (Thanks, Juan Carlos, Carlos Santiz, Leyli Gomez, and Esmeralda Jimenez!). We loved the intimacy and privacy that the Palace offered and the dining options kept us entertained and full every night! Our little guy loved the kids park and the adult pool which he floated around in every day!

Riu Palace Baja California: Beautiful resort, but still not 100%

Rooms and grounds were extremely appealing. It was very well decorated and very well built and designed. The view and Cabo itself was also beautiful, a must see. However, service was slow or non responsive, nightly shows were boring and repetitive. Singing and dancing. Every night. Was in bed by 9:30pm because of this. The shows also last until 11pm which I think is too late for people who want to get to bed earlier. If they pushed shows back an hour it would be perfect. The rooms also have i [... read more]ssues. Overflowing shower, and very thin walls. You can hear people above you and water pipes very easily. Elevators also have the wrong floor numbers, so it was confusing. Food decent, at best. A la carte's were more disappointing than the buffet. Only some are open at specific times of the week so if you don't arrive at the door 15 minutes before they open you may be looking at a 45 min+ wait time. Also, staff in the A La Carte's was horrible 90% of the time. They did not know what they were doing, never explained the menu's once in the 4 restaurants I dined at during my week, they were extremely rushing and felt like they were trying to get us out of there as quickly as possible so people didn't have to wait. Pool area was gorgeous and well designed. Just enough pools, bars, and spots to eat lunch very close to the pool area. The entertainment during the day was very lack luster. Music playing only at one pool bar, and pool games started late (3pm or so), sometimes none at all. Riu Fun staff wasn't around as much as I'd like. However, I noticed at this adults only it was mainly people 50+ years old. Maybe try the Sante Fe if you are young because you will get bored. Overall, the place was very clean and beautiful to look at, however things do need work starting with staff and service. I can't imagine this place at 100% capacity during these times. It will be a mess.

Paradisus Playa Del Carmen Roulette: Great resort!

It was a great resort. We upgraded to the Royal Service and it was worth every penny! All went very smooth. For sure donthe adults only if you don’t want kids around. Bar service and food were excellent

Samba Vallarta: Great winter destination

Ok I read previous reviews and found them petty. This resort is a great place for the budget minded shopper who just wants a place to hang your hat and relax which also includes decent food and entertainment with fantastic service. The staff go out of their way to make sure your vacation is memorable .