Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21881 Reviews)

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F n C  - 

Verified Purchaser

Riu Palace Cabo San Lucas: January 2018 Rui Palace

Juat got back from a week at the Rui Palace. Resort was super clean and all staff were very friendly and helpfull. Buffet was as good as I have had. I travel 2 - 3 times a year. A la Carte resturants were average. Lunch bbq shack was excellent. Solid 5 star resort

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El Solo Toro  - 

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Riu Emerald Bay: good resort

Paid for an ocean view room … was assigned a room that was just partial ocean view to make matters worse it was facing a major construction area with heavy duty equipment that was going non stop all day (an extension was being built to the existing riu complex). Had to wait 2 days to switch rooms. Have to tip continuously or else the word gets around and you are treated accordingly … on 2 occasions I failed to tip because 1) did not walk with my wallet and 2) ran out of $1 and when I encount [... read more]

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Private  - 

Verified Purchaser

El Dorado Seaside Suites: Great People & Food

This is a beautiful resort. the grounds are nicely kept and everything is very clean. The beach is okay and clean for wading in, but no the best for swimming. The ample amount of beach beds is a huge plus. The variety and quality of food is spectacular. The people who work at the resort are amazingly friendly and can not do enough for you.

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Private  - 

Verified Purchaser

Paradisus Playa del Carmen: Great Resort

I'll break this down by item: The Room - we had a Master Suite Swim Out Suite (I think) and it was great. The room was massive and provided all we needed. The pool it swam out to got no sun, however, and was quite cold, limiting the time we actually spent on the balcony and in that pool. So a neat novelty, but rather useless for my fam. Be sure to understand where your swim up is located (which direction it faces) but all those pools are the same temp. Also, we wanted to upgrade to the Family [... read more]

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Private  - 

Verified Purchaser

Azul Ixtapa Resort: Great Facilities

This was my first visit to an Azul property, as well first time in the Ixtapa area. I was very happy with this resort. The staff are very friendly, the facilities are very clean, the food was great (especially the restaurants). I would definitely stay there again.

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Great Resort.

We really enjoyed our stay at the Luxury Bahia Principe Akumal. The food was great and staff were friendly. The resort itself was clean and well kept. This is a great option for an all inclusive style trip.

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Jennifer  - 

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Breathless Riviera Cancun: Great Resort

Most of the resort was excellent....there was a few things I didn't like. They did not have enough evening shows. Punta Cana Breathless had way more shows and entertainment compared to Cancun Breathless and the entertainers were more hands on with the guests. The fridge in the room was warm so nothing cold to drink which was not good we did ask them to fix the fridge but nothing was done. The power was out for over 3 hours on one of the days so going to the washroom in the dark was challenging.  [... read more]

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Private  - 

Verified Purchaser

Grand Sirenis Riviera Maya: Fun stay for our friends' destination wedding

The resort was clean and accommodating. We felt well taken care of and were part of a large group so we were never bored. The buffet food was not good, however the Japanese a la carte was delicious. If we had known how good it was, we would have booked that for each of our a la carte meals. All of the staff were friendly, particularly the bar staff in the pools. We spent the whole week drinking the Blue Lagoons and the Pink Lemonades. The pools were great, but the beach left something  [... read more]

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Private  - 

Verified Purchaser

Posada Real Ixtapa: Good for the money

Older hotel, but they are in the middle of renovation, so it was noisy. Our phone never worked, because there was a problem with the line in the wall. but other wise it was good. The staff were very friendly and help you at any time of the day or night. There was only one buffet with the same meals and the drinks were limited for 2 per day at the restaurant. The place was kept very clean but the ocean was wild the whole time. No-one could swim, and there was a red or black flag all the time.  [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: great fun to be had

front desk staff very helpful and informable- dealt with issues immediately if liking the ocean expect a little walk but worth it once there multiple pools to use at this resort Coba from entertaining to relaxing areas would go back

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Lorraine and Mike  - 

Verified Purchaser

Las Palmas by the Sea: Excellent Resort - perfect size

The hotel room was excellent. It was clean, roomy, with balcony and the view of the ocean and grounds was spectacular. We watched many sunsets and started every day with a look at the ocean from our balcony. We loved the waiters who were friendly and very attentive. We sat mostly at the larger family pool. The adult pool was boring and so many people smoked it was hard to breathe at times. The noise at the family pool was sometimes overwhelming. The activity leaders were very much into t [... read more]

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Joolie  - 

Verified Purchaser

Occidental Cozumel: Amazing Resort!

We stayed at the Occidental Royal Level mid January for 1 week. We loved it. The grounds are immaculate, and sooo lush. The food was average to very good. The ala cartes were excellent. The rooms very spacious and clean. Staff always very friendly. Would highly recommend, and would definitely return.

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Private  - 

Verified Purchaser

Barcelo Huatulco: OK RESORT

The resort was ok .. It didn't really meet our expectations . My wife and I have used the Barcelo hotels for the past 5 years and we both agree that this hotel didn't stand up to the Barcelo standards . It was disappointing to stand in line every morning at 8 am with half the guests to book an a la cart only to find out at 9 am when the desk opened that there were no more spots available for that evening. Apparently from talking to the other guests everyone had the same issues. Usually you co [... read more]

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Peter  - 

Verified Purchaser

Riu Dunamar: Awesome resort

We stayed at the Riu Dunamar last week. The resort was incredibly clean, meticulous service, buffet was great , pools great . The only negative would be the weather was a bit of a mix . Leonardo at the Sports bar is awesome!! Fabulous bartender

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Berley  - 

Verified Purchaser

Bahia Principe Explore Coba: Awesome time!

We had a wonderful time celebrating our 30th anniversary! 4th time visiting the Bahia chain, 1st time at the Bahia Cobs in the Mayan Riviera. Beautiful grounds, pleasant rooms, lots to eat and drink, many pools to swim in, and a lively beach. A little Ricky in spots but you can walk around them no problem as the water is so clear. We will definitely return!!

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Private  - 

Verified Purchaser

El Cid Resort Castilla: Best place in mexico

El cid castilla resort hotell is the best location in mazatlan and maxico because of loof chained four hotells are open lemited to use of golf marina and relexing. Foods are exellant and all employs are very kind. Very very satisfy me.

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Jim S  - 

Verified Purchaser

Riu Emerald Bay: We really enjoyed Riu Emerald Bay resort

Check in was incredibly smooth. Room was very nice. We loved the view from the balcony. We could see and hear the waves crashing on the shore. Front desk people were exceptional. Very helpful in every way. Any questions we had were answered politely and thoroughly. They were wonderful. They even changed our larger denomination Peso bills to smaller denominations. Food was very good. There are quite a number of employees whose work is to keep the place clean and tidy. They can be seen at wor [... read more]

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Jimmyjan82  - 

Verified Purchaser

Riu Emerald Bay: Beautiful Resort

This was our second all-inclusive trip and our second RIU resort. RIU did not disappoint. We arrived at 5:30pm. The checkin process went very smoothly and were just in time to see the Pacific Ocean sunset from our 17th floor room. We had a wonderful vacation. The weather was perfect. Not humid like it was on the Gulf of Mexico side at Playa del Carmen. The Amazing Mazatlan city tour was fantastic. We saw several whales on the whale watching excursion. It was very exciting and a fanta [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Los Cabos: Great resort

Great small resort,friendly staff,amazing beach,good food and entertainment,rooms a little dated,we had a great holiday.overall a great smaller resort with no kids.Staff go above and beyond to make your holiday an enjoyable one.

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: Stayed for honeymoon

My wife and I stayed here for our honeymoon. While overall we enjoyed our trip we did have a few hiccups with this resort. To start off our ocean view suite was on the dated side. While it was clean and comfortable, you can tell it was an older room. My wife and I did have issues with the room. On our first morning my wife was able to take a shower just fine, but when I stepped in to take one there was absolutely no water pressure. We complained and the issue was promptly fixed. The seco [... read more]

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