Riu Palace Cabo San Lucas: January 2018 Rui Palace
Juat got back from a week at the Rui Palace. Resort was super clean and all staff were very friendly and helpfull. Buffet was as good as I have had. I travel 2 - 3 times a year. A la Carte resturants were average. Lunch bbq shack was excellent. Solid 5 star resort
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
El Solo Toro -
Verified Purchaser
Riu Emerald Bay: good resort
Paid for an ocean view room … was assigned a room that was just partial ocean view to make matters worse it was facing a major construction area with heavy duty equipment that was going non stop all day (an extension was being built to the existing riu complex). Had to wait 2 days to switch rooms. Have to tip continuously or else the word gets around and you are treated accordingly … on 2 occasions I failed to tip because 1) did not walk with my wallet and 2) ran out of $1 and when I encount[... read more]ered the same waiters again I got the "treatment"....so much for the negatives....
enjoyed walks on the long sandy, clean, beach. had better food at other resorts but it was fairly good. ground were well kept.. public washrooms were clean
ran into a few rude, obnoxious younger Canadian tourists.
the sunwing rep on site (WG561)...Alejandro was just the greatest … hands down.... a remarkable young man … kind, caring, thoughtful....the best rep I have encountered in my travels.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
El Dorado Seaside Suites: Great People & Food
This is a beautiful resort. the grounds are nicely kept and everything is very clean. The beach is okay and clean for wading in, but no the best for swimming. The ample amount of beach beds is a huge plus. The variety and quality of food is spectacular. The people who work at the resort are amazingly friendly and can not do enough for you.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Paradisus Playa del Carmen: Great Resort
I'll break this down by item:
The Room - we had a Master Suite Swim Out Suite (I think) and it was great. The room was massive and provided all we needed. The pool it swam out to got no sun, however, and was quite cold, limiting the time we actually spent on the balcony and in that pool. So a neat novelty, but rather useless for my fam. Be sure to understand where your swim up is located (which direction it faces) but all those pools are the same temp. Also, we wanted to upgrade to the Family[... read more] Concierge from this room type and it was going to be $120 US / day. We decided the heated FC pool and the balloon animals not worth $700+ US.
The Pools - the pools were ok. Just like the swim up pool, the other pool was rather 'refreshing' and takes some time to get used to. That being said our kids only complained a couple times and did spend a lot of time in it when the sun was out. If you're really sensitive, you would like the heated FC pool, but it's constantly packed and is almost too warm.
The Food - we dined in the standard buffet a lot and it was good. Lots to choose from and the staff try to help as much as they can. 8/10 for sure. And other reviews are correct, you must book reservations in the other restaurants and unfortunately our timing didn't allow us to sample much of the other offerings and if you want to eat with your kids, that cuts your options in half as some are on the adult side.
The Beach - the beach was great. The FC section/side didn't look that much different, just a few bungalows that were always reserved and a few round beds that I never saw anyone in. Dont upgrade for this purpose alone, they both walk out to the same strip of water. And on the water, it was the ocean and yes, there was some seaweed in it, heavy at times and light at others, but overall the beach was good: only a few vendors who were chill and you can book all the water activities you needed right there if inclined.
Entertainment - there was always a few things per day to enjoy. We traveled with kids so they loved the magician, the coco show and all the little things they did in and around the pools each day. One never expects world-class entertainment at these things but the staff tried hard, looked like they were having a good time and made sure the adults and kids did too. Mine looked forward to this part of the day eagerly.
Overall, a great resort for the price but the January weather, swim up location and overall pool temperature will likely ensure this will be our only visit here.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Azul Ixtapa Resort: Great Facilities
This was my first visit to an Azul property, as well first time in the Ixtapa area. I was very happy with this resort. The staff are very friendly, the facilities are very clean, the food was great (especially the restaurants). I would definitely stay there again.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Bahia Principe Explore Akumal: Great Resort.
We really enjoyed our stay at the Luxury Bahia Principe Akumal. The food was great and staff were friendly. The resort itself was clean and well kept. This is a great option for an all inclusive style trip.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Jennifer -
Verified Purchaser
Breathless Riviera Cancun: Great Resort
Most of the resort was excellent....there was a few things I didn't like. They did not have enough evening shows. Punta Cana Breathless had way more shows and entertainment compared to Cancun Breathless and the entertainers were more hands on with the guests. The fridge in the room was warm so nothing cold to drink which was not good we did ask them to fix the fridge but nothing was done. The power was out for over 3 hours on one of the days so going to the washroom in the dark was challenging. [... read more]Other than a few minor things our over all trip was amazing!!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Grand Sirenis Riviera Maya: Fun stay for our friends' destination wedding
The resort was clean and accommodating. We felt well taken care of and were part of a large group so we were never bored.
The buffet food was not good, however the Japanese a la carte was delicious. If we had known how good it was, we would have booked that for each of our a la carte meals.
All of the staff were friendly, particularly the bar staff in the pools. We spent the whole week drinking the Blue Lagoons and the Pink Lemonades.
The pools were great, but the beach left something [... read more]to be desired. It is quite small and we weren't able to swim for the time we were there due to the flags. If you're expecting a long stretch of white sand, you may need to re-evaluate. The beach was fine, just not what we were expecting.
Overall, we are not fussy people so it would have taken a lot to upset us. We enjoyed our stay.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Posada Real Ixtapa: Good for the money
Older hotel, but they are in the middle of renovation, so it was noisy. Our phone never worked, because there was a problem with the line in the wall. but other wise it was good. The staff were very friendly and help you at any time of the day or night. There was only one buffet with the same meals and the drinks were limited for 2 per day at the restaurant. The place was kept very clean but the ocean was wild the whole time. No-one could swim, and there was a red or black flag all the time. [... read more]There was a minimum entertainment. There was a free WIFI at the lobby. The side trip we took was the city tour and we went to the market, had food and had home made popsicle, and we got very sick with stomach flu ,fever and vomiting and stayed in bed for 2 days.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Bahia Principe Explore Coba: great fun to be had
front desk staff very helpful and informable- dealt with issues immediately
if liking the ocean expect a little walk but worth it once there
multiple pools to use at this resort Coba from entertaining to relaxing areas
would go back
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Lorraine and Mike -
Verified Purchaser
Las Palmas by the Sea: Excellent Resort - perfect size
The hotel room was excellent. It was clean, roomy, with balcony and the view of the ocean and grounds was spectacular. We watched many sunsets and started every day with a look at the ocean from our balcony. We loved the waiters who were friendly and very attentive.
We sat mostly at the larger family pool. The adult pool was boring and so many people smoked it was hard to breathe at times. The noise at the family pool was sometimes overwhelming. The activity leaders were very much into t[... read more]heir jobs and enthusiastic but always aimed at the teenagers. They spoke less English and were sometimes too wordy and not easily understood. But they were very nice. Perhaps there could be a little time of quiet. Families sometimes want to hear their kids and play their own games, and sometimes parents just want to read quietly. The crazy games were the best to watch.
We also enjoyed starting every day watching the huge waves and saw dolphins, whales and silvery jumping fish. This was the first time we saw whales - very special!
The food was excellent and ate most of our meals at the hotel. We did go to the town for dinner a couple of times as a special treat.
The entertainment was good for the kids and rather lame for the adults. I don't know why you don't promote more authentic Mexican music and traditional culture. We love Mariachi's but couldn't find any performers this year.
Over all our stay was excellent and we will be back again next year. Thanks to all the staff for a wonderful job!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Joolie -
Verified Purchaser
Occidental Cozumel: Amazing Resort!
We stayed at the Occidental Royal Level mid January for 1 week. We loved it. The grounds are immaculate, and sooo lush. The food was average to very good. The ala cartes were excellent. The rooms very spacious and clean. Staff always very friendly. Would highly recommend, and would definitely return.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Barcelo Huatulco: OK RESORT
The resort was ok .. It didn't really meet our expectations . My wife and I have used the Barcelo hotels for the past 5 years and we both agree that this hotel didn't stand up to the Barcelo standards . It was disappointing to stand in line every morning at 8 am with half the guests to book an a la cart only to find out at 9 am when the desk opened that there were no more spots available for that evening. Apparently from talking to the other guests everyone had the same issues. Usually you co[... read more]uld book 3 sittings all at once and have done with it for the week. This is the way we have done it at the other hotels. The other issue we had was trying to find a chair at the pool or beach in the morning .. People were going down at 5 or 6 in the morning and putting towels on 4 to 6 chairs then not showing up till noon to claim them ? Sometimes not till the afternoon when they returned from there day excursions . Apparently from talking to other guests the management was aware of these two important issues and were reluctant to do anything about it . I guess the rooms were full so they were happy !!! With the exception of the wonderful staff we were overall disappointed . We would defiantly return to the area but would choose a different hotel for sure
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Peter -
Verified Purchaser
Riu Dunamar: Awesome resort
We stayed at the Riu Dunamar last week. The resort was incredibly clean, meticulous service, buffet was great , pools great . The only negative would be the weather was a bit of a mix .
Leonardo at the Sports bar is awesome!! Fabulous bartender
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Berley -
Verified Purchaser
Bahia Principe Explore Coba: Awesome time!
We had a wonderful time celebrating our 30th anniversary! 4th time visiting the Bahia chain, 1st time at the Bahia Cobs in the Mayan Riviera. Beautiful grounds, pleasant rooms, lots to eat and drink, many pools to swim in, and a lively beach. A little Ricky in spots but you can walk around them no problem as the water is so clear. We will definitely return!!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
El Cid Resort Castilla: Best place in mexico
El cid castilla resort hotell is the best location in mazatlan and maxico because of loof chained four hotells are open lemited to use of golf marina and relexing.
Foods are exellant and all employs are very kind. Very very satisfy me.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Jim S -
Verified Purchaser
Riu Emerald Bay: We really enjoyed Riu Emerald Bay resort
Check in was incredibly smooth. Room was very nice. We loved the view from the balcony. We could see and hear the waves crashing on the shore.
Front desk people were exceptional. Very helpful in every way. Any questions we had were answered politely and thoroughly. They were wonderful. They even changed our larger denomination Peso bills to smaller denominations.
Food was very good.
There are quite a number of employees whose work is to keep the place clean and tidy. They can be seen at wor[... read more]k everywhere.
Pools are nice. Beach is gorgeous. You can walk a long ways. Beach is clean.
The entertainment started off really weak but got better as the week went along. The last couple of nights had excellent shows. The Mexican one was fabulous.
Brenda Melo recommended the Riu Emerald Bay resort to us. We are glad we accepted her suggestion.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Jimmyjan82 -
Verified Purchaser
Riu Emerald Bay: Beautiful Resort
This was our second all-inclusive trip and our second RIU resort. RIU did not disappoint.
We arrived at 5:30pm. The checkin process went very smoothly and were just in time to see the Pacific Ocean sunset from our 17th floor room.
We had a wonderful vacation. The weather was perfect. Not humid like it was on the Gulf of Mexico side at Playa del Carmen. The Amazing Mazatlan city tour was fantastic. We saw several whales on the whale watching excursion. It was very exciting and a fanta[... read more]stic crew on the boat. The only downside was that we were seated at the back, right in front of the motors and were breathing fumes for four hours. Headache, nausea and so exhausted we were in bed at 8:45pm, sitting out the entertainment on our last night there. We had heard about complaints regarding long waits for the elevators, but we didn't have a problem with that. The swim-up bar was closed for renovations, but it didn't really affect us.
Food was great, entertainment thoroughly enjoyable. It was over too soon!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Grand Decameron Los Cabos: Great resort
Great small resort,friendly staff,amazing beach,good food and entertainment,rooms a little dated,we had a great holiday.overall a great smaller resort with no kids.Staff go above and beyond to make your holiday an enjoyable one.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Bahia Principe Explore Tulum: Stayed for honeymoon
My wife and I stayed here for our honeymoon. While overall we enjoyed our trip we did have a few hiccups with this resort.
To start off our ocean view suite was on the dated side. While it was clean and comfortable, you can tell it was an older room. My wife and I did have issues with the room. On our first morning my wife was able to take a shower just fine, but when I stepped in to take one there was absolutely no water pressure. We complained and the issue was promptly fixed.
The seco[... read more]nd issue was with the safe. Initially we had a lock and key safe but on the second day we were given a opportunity to switch to a digital safe at no extra cost. The maintenance crew came quickly to install the safe and were in and out in less then 20 mins. On the third night though, right before my wife and I were about to go to dinner, we could not get the safe to open. When I complained the sub driector promptly arrived to fix it. It took him quite a long time to fix it. I ended up telling my wife to have dinner without me while I waited for him to finish. I liked speedy response time and the fact that it was the sub director that came to fix it rather than a regular maintenance person, but what I was upset about was not being able to have dinner with my wife on our honeymoon.
When we complained to the front desk manager, Leslie, she said she would talk to guest services to see what she could do for us, but we never heard back from her.
We didn't let this ruin our trip and quickly realized that all the other services the resort provided made up for these issues.
The buffet has something for everyone and the al a carte restaurants were amazing. The food and dining experiences at the al a carte restaurants were comparable to some mid to high end restaurants. We enjoyed the Mediterranean restaurant and the Don Pablo restaurant in particular.
The beach near the Tequila restaurant is gorgeous albeit rocky. The main pool has great entertainment throughout the day. The beach closer to the 24hr restaurant isn't great. It was full of seaweed that the crew shoveled into piles, and they had put a barrier up in the water so you couldn't swim far out. We spent 3 out of our 7 days off the resort on different excursions so we didn't end up spending a lot of time on the beach.
It was an overall good experience but we expected more from the room and beach. The grounds are very clean, the staff are all very friendly, and the entertainment is something special. If you are coming strictly for the beach, I wouldn't recommend it but if you are a pool person or going on a few excursions, than this is a good resort for you