Secrets Playa Mujeres: One of the better Secrets

There were no surprises with this hotel it is exactly as pictured. Everything is laid out in a U-shaped centred around the pool. We paid for a oceanview room but I had wanted to upgrade to a tub on the patio. I found out that this would be a downgrade which was quite surprising. The majority of restaurants are such a short distance away from the rooms it is just a nice walk and is not far at all as some reviews lead you to believe . The entertainment was phenomenal. Everywhere we went there  [... read more]was live music. Every afternoon there was a band that played at the pool, there was always a violin player or a singer outside the theatre entertaining the crowds as well as the theatre itself . The service was above par. The drinks were served quickly, there was very little wait at the restaurants, housekeeping was prompt and kept our room clean. The lazy river at Dreams was a lot of fun and a nice perk. Just being able to walk over to Dreams is actually a nice perk . As the first full day of our arrival was very rainy we took up the offer to listen to the travel club presentation in exchange for resort credits. This presentation was to be 90 minutes. After the 90 minutes we advised we would not be purchasing. The sellers absolutely would not take no for an answer. They kept bringing another person to talk to us to make another offer. We continued to say no and requested our resort credits. They kept us for 2 1/2 hours before we finally got the credits. It was extremely frustrating and a very unpleasant way to start off our vacation.

Fiesta Americana Riviera Nayarit: Mexico 2019 vacation at Dreams

Excellent resort. All the staff were wonderful and best pool we have ever swam in. Lots of activities for everyone to enjoy. Lack of privacy in the unit, but we knew this beforehand so not a big deal. Nightly entertainment was wonderful!

Valentin Imperial Riviera Maya: A lovely resort!

This resort is meticulously clean and the attention to detail is brilliant. Far superior to any Sandal resorts. Staff are very courteous and food was excellent. Their return customers are increasing in numbers and it is easy to see why.

Azul Ixtapa Grand Resort: Nice Resort!

Have travelled Mexico many times over the years this was the first to Ixtapa. The Azul Grand is a great place clean and well maintained. The grounds are well looked after and out door furniture washed down and clean. All rooms face the ocean, have a furnished balcony to enjoy are spacious and well laid out. The water closet, sink and shower each have their own space so can be utilized at the same time, very functional. Spacious closet as you enter the room for luggage, foot wear and clothing. Th [... read more]ree pools to enjoy and easy access to the beach. There is a lovely walkway between the Azul and the Azul Grand. Buffet has a decent variety and the food overall is quite good. Booking reservations for the restaurants wasn't the best experience. We arrived on Thursday evening and booked reservations the next day. We never got into the Italian Restaurant or the Oyster Bar for dinner there wasn't anything available during our seven day stay, very disappointing. We were able to get into the Mexican and Japanese restaurant so went twice to each the food was good. There is lunch available at the pool restaurant however not much if any change from day to day. Pool service is excellent. Tried to watch an NFL playoff game in the lounge Sunday but not the best set up for viewing if you happen to be a sports fan. Seating isn't really geared up to view the screens. May not be a concern if you are there to enjoy the peace and tranquility but just in case you travel with sports fans. Check-in and check-out are very quick and efficient. Overall a good experience would recommend and return.

Secrets Akumal Riviera Maya: Very lovely spot

This resort exceeded our expectations on many levels. There was plenty to do and the restaurants were very good. We enjoyed a bike tour and I especially liked that we rode to Ya Kul, a lagoon nearby. They provided very good tours also. Our tour to Tulum was guided by an excellent Dutch born guide.

Riu Palace Baja California: Good times in Cabo

The Riu Baja California only opened in December so we were expecting some "hiccups" but were pleasantly surprised at how well everything was running. The service was excellent and anytime we had any questions or needed anything they were happy to help and responded quickly to our requests. The rooms were beautiful and we loved the infinity pool. We had no complaints with the food at the buffet and all the a la carte restaurants were great. You couldn't make reservations as it was a first co [... read more]me first serve which meant you had to get to the restaurants right when they opened which was a little bit of a downfall. However, we managed to get into all the the restaurants and loved the food and service. Brandon and Carlos were great bartenders at the pool and Carlos (head waiter/manager) at the Sofia was awesome. Also Susanna who was a waitress at the buffet was great. We also did some tours with Cabo Adventures which was booked through our Sunwing agent at the resort and they were all fabulous. All in all we would recommend the Riu Baja California and we would love to go back to Los Cabos.

Bahia Principe Explore Coba: Overall good value

My wife and I stayed at Bahia Principe Coba for 9 days (Dec 26 2018 to Jan 4 2019) and we enjoyed ourselves. We paid a bit of a premium given the time of year so taking that into consideration, it was a good value for the trip. We were happy with the overall resort, in that the Coba resort is linked to the Tulum resort. In fact, the beach at Tulum was much better than the beach at Coba, so we went to the Tulum beach every day and had lunch at the Tulum buffet. We ate breakfast and dinner at t [... read more]he Coba buffet everyday. We never go to the restaurants at resorts as we prefer variety. We go to enough restaurants throughout the year back here at home. Regardless, both buffets are about a 7/10 selection-wise and an 8/10 quality-wise. Not too bad, really, although by comparison, we had stayed at the Luxury Akumal, which is another part of the Bahia Principe's overall resort. The food at the buffet at Akumal was 8/10 for selection and 8.5-9/10 for quality. There was a greater selection of food (less repetitive once you've been there for a few days) and it was better quality. The service at the Coba resort (and the Tulum buffet) was average. Not terrible, but not exceptional. Just average. Sometimes the front desk staff were more helpful than others. Having to call to get more bottles of water or to have the mini fridge replenished just about every day. Sometimes the housekeeping was done a bit better than other times - towels not always replaced, etc. So, average service - which in and of itself is fine, but again, to compare, the service at Akumal was better - more personal, more professional. It was essentially adults only and had its own private area of the beach and better pools. Of course, its a bit more money, but considering what you're getting for your money, its much preferable than Coba or Tulum. No matter how you slice it, the coastline for the entire resort is very rocky and although there are specific areas marked off by buoys where swimming is permitted - even then, very rocky. No jumping into the ocean waves at Bahia Principe. We've stayed at a different resort on the Mayan Riviera in the past that was closer to Playa Del Carmen and you could access the ocean right off the beach without any concern for rocks. The Bahia Principe brochure and website video don't show or mention the rocky beach or lack of access to the ocean waves. We booked our trip at the Coba based on the experience we had at Akumal. Well, that was a mistake. They really aren't comparable. I guess its true that you get what you pay for. Anyhow, overall, we wouldn't go back to Coba - mostly because the food isn't what we were hoping it would be, the service was lacking on several occasions, and there is no ocean access other than very rocky cordoned off swimming areas.

Sheraton Buganvilias Puerto Vallarta Hotel: Mediocre - no beach!!

The hotel was very clean except for room service dishes left in the hall all day and evening causing a nasty smell. The staff was attentive. The "beach" was all huge rocks and not accessible. The food was very disappointing. I've had better in Cuba. This is a resort I would avoid in the future. I was not supposed to be charged for in room wi fi as I sat through a timeshare seminar. I confirmed this with the hotel before I left. To my shock there is a charge on my visa for the wi fi.

Sheraton Buganvilias Puerto Vallarta Hotel: Sheraton Bouganvilla, Puerto Vallarta

The hotel and rooms were well kept. There were dirty dishes in the hallway from room service we walked by that were there for many hours while cleaning staff ignored them. This was almost daily during our 7 day stay. The most disappointing part was the food. The dining room had a huge selection of choices. However it seemed you were always getting warmed up leftovers. Food was fried, greasy, and overly spiced. It would be better to have quality rather than quantity. The fruit select [... read more]ion was good, salads mediocre, and I could spot last nights dinner leftovers. The loaf bread needed a towel to cover hands from touching when slicing. The dessert was really boring and always the same. Never the basics like standards like creme caramel, nice cakes, or ice cream....... mostly decorated dry cupcakes. A humourous thing was on top of the cupcakes, there was a single raspberry.....cut in HALF. There was no variety. They definitely need a new head chef. Barbara Lomax ordered wifi,and there was a problem of charge that she will address. I wouldn’t go back to this hotel. Mary Pfister

Las Brisas Ixtapa: Totally relaxing resort

Beside offering huge spacious rooms all with a view of the beach, this hotel offered the best food we have ever been served at any other resort. The pool areas offered both sun and shade and best of all they were quiet-no constant music blaring. One could read or snooze and we were able to visit without shouting. Beach area is very private and clean

Las Palmas by the Sea: Las Palmas

Excellent value Tv service should be upgraded We brought a flash drive loaded with things to watch Staff try hard to help at all times Same problem as always with people reserving lounges at 7:30 and not using them till after lunch. Food is good especialy breakfast and desserts always excellent. Alehandro stands out as a server. Small tip every day for the maids got us extra towels and water when we needed them. Although it was all inclusive we went to town often for dinner the prices a [... read more]re good and food was great.

Grand Sirenis Riviera Maya: Beautiful Resort

The rooms we’re lovely the grounds well kept The dining was exceptional. The entertainment enjoyable. The staff very accommodating and helpful. Once at the main building all amenities we’re easily available. The beach area was small but clean.

Posada Real Ixtapa: A Room with a Fabulous View

Our room faced the ocean, crashing waves , and the roar of the surf were spectacular . A short walk to the dinning room , again , facing the ocean, and open to the sounds of the surf , we dinned on food that was truly mexican. The staff in the restaurant was friendly and attentive to our needs. Especially when my stomach could only tolerate jell-o. The grounds were well cared for , flowers and palm trees in abundance. I especially liked the infinity pool that looked like it flowed  [... read more]directly into the sand and surf. Our rooms were simple and clean . A bedside lamp and telephone were missing from our room, but the newly renovated bathrooms were a delight.

Grand Palladium Vallarta: Lovely resort

Lovely grounds, great food with lots of variety, nice size - not too big, not too small. Awesome staff that are ready to serve. Lots of activities although we chose to spend most of our time reading and walking. Resort is on a cliff, so be prepared for lots of stairs to pools, restaurants, beach and different locations in resort. No elevators. Resort is located 45 minutes north of airport in a remote area so very quiet and away from towns or other resorts. Pools are nice but wish there was [... read more] a larger one for actual swimming. Pool bathrooms were in need of more frequent cleaning. Resort is in a cove so the beach is not large and there is little opportunity to take long walks along the beach Great opportunity to watch or try surfing.

Bahia Principe Explore Coba: wonderful week away with friends

thanks to the great suggestion of our wonderful travel agent from tripcentral judy donaldson our spur of the moment weeks holiday could not have been better. our sign in at the resort was done quickly and we received the perfect room for our needs, next door to our travel companions. the resort is on the larger size but we were central to everything and quickly found our way around. we found lots of seating around the pools with many shady areas, also lots of places for lunch with great var [... read more]ieties to choice from. lots of ala carte restaurants or a very large buffet for dinner, many bars to quench your thirst. people were friendly and helpful always with a smile. entertainment every night was very fun. and best of all the rooms were large and the beds extremely comfortable. we will definetly be coming back to this resort. thanks grand bahia principe see you again the ovendens

Grand Decameron Complex Bucerias Trademark: Excellent!

We were very pleased. This vacation was our 2nd time here. One of the overall cleanest resorts we have been too. Staff here are very friendly and helpful. Could always find something to eat. Would not hesitate to recommend to friends.

Riu Santa Fe: Amazing resort

It’s was a great place for family, but I paid for a room with two queen bed but got two twin beds and the resort was full so had to sleep on a twins bed with 4 people another than that it was great and friendly place

Paradisus Playa del Carmen: Exceeded our expectations!

We’ve travelled to Mexico pretty extensively (more than 10 visits) to both Cancun and the Riviera and this one is a pleaser. The food was impressive, even the buffets offered tasty selections that didn’t disappoint. We booked the “family side” as it met our budget goals and as two adults travelling we could still access the adult only side. If you are going without kids I’d definitely recommend the La Perla side. The rooms were spacious and lovely. Cons booking a la cartes was made [... read more] complicated, and my goodness the sea weed on the beach. Still very useable and swimable but wow that is a real problem, they do there best! General use pools not heated, that’s a shame!

Barcelo Ixtapa: Fantastic Resort. Best entertainment I've seen in Mexico

Very good good. Standard accomodation. Very good service. Nice friendly staff. Nice beach, big waves for two weeks but fun. The hardest working band I have ever seen. 7 piece. They play in the show at night and then do a solid 1.5 hours in the bar. Fantastic Latino music, spot on and very tight. Think salsa music at its best. I would go back just for the music.

Delfin Beach Resort Puerto Vallarta: Great location and value

The location is ideal with beachfront and Old Town on the other. Staff are very welcoming. Food and interior improvements recently. Loved the new look in the main dining room overlooking the ocean. Very clean and great value for stay.