Bahia Principe Escape Runaway Bay: This has always been my favourite resort, it went above and beyond again!

I stayed on the Luxury side the last week of February 2023. Going in, having read reviews, I was hoping some of the reviews were not accurate. To say the least, I have no idea what there is to complain about. My room was fabulous! Up to date, always clean, with a fabulous view. The food was outstanding everywhere I ate. I was able to book 6 a la cartes, Dolce Vita (with Ken Roy serving us with a smile), The Knife twice (Anthony Palmer - the absolute best server we ran into, remembered  [... read more]us the next night when we were there at Don Pablo and made sure we had the best seat in restaurant even though he was doing the romantic dinners on the beach), Picasso (Nikita outstanding service), Rodizio ( Hushane and Gwayne, were consistently looking after our needs), and Don Pablo (Alex Paddyfoot- who went out of his way to ensure that my birthday meal was everything I could hope for). The River Falls bar had amazing staff as well. Jermaine became my go to guy. As soon as he saw me and I said "whatever" he created drinks that I thoroughly enjoyed. I had a massage on the beach with Kimone, leaving her totally relaxed. The staff at this resort are always going out of their way to make sure that their guests feel welcome an at home while staying with them. My butler, Shanice, made me so happy with the birthday sign on my door, and then birthday wishes spelled out on my bed. The cleanliness of this resort is outstanding. They power wash the pool decks each and every night. There are personnel on the beach cleaning chairs and tables all the time. It was so much fun to again get to snorkel in the "lagoon". I had forgotten how many different kinds of fish there were. One day, much to the delight of those on the beach, there was a small octopus! When my time there came to an end, I really was disappointed that I had not booked a longer stay. I will be back!

Ocean Eden Bay: Good value

Very difficult beach to navigate. Treacherous in the water due to Coral on the bottom. Beach is very windy. Great staff. Friendly. Hardworking. Excellent food. Nice room Entertainment staff great. Especially Kyash Loved the band every night Would be a 6 star if it weren’t for the terrible. Beach and water conditions

Zoetry Montego Bay: Fabulous spot for a restful getaway

This hotel is beautifully appointed, and the grounds were immaculately kept by the grounds crew. Staff are amazing: Sandgrian at the Coco Cafe, English in the Polo Club, Kavi and the Recreation coordinator who ran activities, Patricia on the beach, Mark at the poolside bar and Michael Lee who took care of our every need, to name just a few. Our room was kept spotless and well-stocked. The food was fantastic, and the drinks were even better! The resort lives up to its boutique image, and their  [... read more]clear focus on calm and quiet. Definitely not a party resort, but perfect for rest and relaxation.

Riu Reggae: Awesome place

The riu reggae was awesome not one complaint. Good food always hot I don't mean spicy but the spices jerk sauce was there if you desire. The grounds were very clean beach was small but awesome. People friendly and always working hard to make your stay enjoyable. We are seniors and stayed mostly in the quiet end. 2 swim up bars one for quiet 1 for those who want to rock. Pools are huge. We stayed for 2 weeks and we will be back for sure. Went to the palace last year and we walked by. It was al [... read more]most dead. Very quiet atmosphere. Things there have changed . Reggae vs palace reggae all the way.

Breathless Montego Bay: Average AT BEST

Don't waste your money here. Worst experience in Jamaica - and I've been here many times as a couple and with family. Hotel Grounds / Room : room technology didn't even work properly, jets in tub weren't working (we were in xhale club swimout room). Hotel grounds were always clean and looked nice. Staff: Could use customer service training at front desk. Was not impressed with check in/out and butler service. (Requested two things the entire trip from our butler and he was only able to f [... read more]ulfill one- we asked him to make a dinner reservation and to secure us a cabana ) Staff in dining areas and bar were not exceptional Entertainment staff were fine Cleaning staff was fine Entertainment: they turned the lobby into a club which was cool Food: This hotel boasts 5 restaurants? But there are 3 on site and not everything is open everyday. One location is used as two different restaurants. Ie. The main lobby bar had two stand up islands and that was considered another "restaurant". We went to two different restaurants on different nights and they both had the same menu lol The secrets side had a few more options but the Jerk cart was the only thing that tasted authentic and fresh. The food itself was underwhelming and VERY disappointing and sometimes stale (it felt like room service gave us chicken that was out all day, hard and stale) Rooftop: This is the saving grace of this resort. The view from here is truly beautiful and the sunset was amazing from here. Beach: the beach is located on the secrets side and its decorated with breathless colors and cabanas. There is also a bar on this side but all five days we were there never saw anyone serving drinks. We ended up going to secrets bars to get drinks. Overall I would say this is not a 5star resort and would not come back.

Grand Muthu Runaway Bay Club Caribbean: Nice Resort

Arrived late afternoon and brought promptly to our hut (Gardenview). Was nice, clean but nothing like the pictures. 4 holes in the roof, comfortable king bed, AC worked well. Hot water was not available 2 days out of 10, no fridge in the room (they are listed as standard in every room). We asked for one but it never arrived. For reference, we saw other guests beachfront huts and also the suites which were very nice. The beachfront huts had upper lofts with twin beds and some were adjoining to th [... read more]e next hut for larger groups or families. The restaurants are good - The food was plentiful and tasty. The Snack Shack (Beach restaurant) made the best burgers! We had the Caribbean A la Carte one night, and the steak was the best I've had in years. Good Breakfast choices, and plenty of fresh fruits and veggies at all meals. Beaches were very nice, sort of a beach for every mood. The far end always had something fun going on as did the main pool area. Games, Bingo, dancing, Welcome show with a phenomenal saxophone player one day. It was very windy most days which made swimming or snorkeling challenging, but kept you from sweltering. The nightly shows were awesome! A magician enthralled the crowds one night, singers, dancers, contests. Perfect end to the day. The entertainers did a great job, they would engage you or leave you alone - they read people pretty well. The bars were all really great - however they did run out of beer 3 times to the chagrin of some of the beer-only drinkers. They would whip up any type of cocktail you asked for. The Jetty bar was a fun place with every 2nd seat as a swing at the bar. We did not do any excursions - the prices were all in US dollars and seemed very expensive. If you ventured off the resort, there was a gauntlet of private taxi drivers and "party organizers" trying to sell you even more expensive private tours. Found that if you left the resort before 9AM you could avoid them. Let me stress this was our first time in Jamaica so we were learning the ropes. It was an awesome, wonderful vacation and we have a lot to learn about this beautiful island.

Grand Palladium Jamaica: Wonderful stay with great servive

We stayed for a week with our family at the end of February. It was very busy time but we still enjoyed all they had to offer. It is a spacious resort with many spaces and beaches so you still feel not crowded. Yes you had to wait a little bit for certain items at meals but that's normal. We were so thankful to Kerri at trip central for all her help booking and getting us a holiday that was stress-free. It was clean and we had an updated room from recent Reno's. The hotel is great and so is tri [... read more]p central!

Riu Montego Bay: Nice resort

The hotel was clean and the grounds were beautiful. The beach was very small and a lot of sea grass and mud. The food was very good .The airport was a complete nightmare coming into Montego Bay and leaving also .

Riu Montego Bay: Excellent resort

The hotel was spotlessly clean. Rooms were kept stocked for towels daily. If you want washcloths ask for them. They typically do not supply. The entertainment is some of the best I’ve ever seen. There was an endless amount of food and it was all very good. Drinks were plentiful. The beach is small but clean. If you like long walks on the beach you won’t typically find it in Montego Bay.

Ocean Eden Bay: Great Resort

Overall very happy with this resort. Staff, food, pools, and rooms were great. The beach is not big nor easy to swim in water so that may be the one down side if this is something you are looking for.

Ocean Eden Bay: Privilege upgrade not as advertised

Beautiful hotel and room.food great, Poor service and non existent butler service with privilege package. Difficult to book restaurants. We only had a few requests for our butler and she would not respond to our texts. No airport departure information at main lobby, was told to check airtransat app. It’s not on the app.

Riu Montego Bay: Abs Stunning

Beautiful property Well maintained Your treated very well and couldn't ask for more Pools are a 5 Beach is man made but still reasonably Service is excellent Entertainment is 1st class It dies get a little loud at times a but you can always find somewhere quite

Ocean Eden Bay: Good resort

We stayed here for 1 week, food is great I like the idea only one Ala carte restaurant to book the rest just walk in. Huge pool but I’m not a person sit by the pool. It’s actually 2 in one resort access to family side as well. Beach is small and you must have water shoes. What I didn’t like even though the beach is small still half of it it’s for privilege pass owners. Staff friendly mostly

Ocean Eden Bay: Great trip - resort very new

Great trip - resort very new but we can see that the labour and finishing touches are sloppy such as paint droppings in the sink, cracks around the door where the light shines through at night.. I would not give this resort a 5star. Rooms were clean and tidied every day and we had lots of towels and essentials such as soap, shampoo etc. The fridge was always stocked.. A bottle of champagne and plate of deserts greeted us on our 1st day Valentine's Day. Electrical in our room 4306 @ Eden doe [... read more]s not support a hair blower, every time I used the hair blower the power braker would go off hence no electricity in the room. I would have to flic the braker 2 more times to finish blow drying my short hair. The hallway on our floor was not cleaned regularly, we saw a water bottle sit there for 7 days. The wall near the elevator was damaged and not repaired in the11 days we were visiting and the dirt from the wall was spread out on the floor. The food was delicious at all restaurants. Entertainment was fun in the evening and pool side. Weather was great but very windy, most umbrellas were removed because to dangerous due to high wind. I witnessed 2 ladies falling on the stairs and breaking their ankles, staff were quick to the rescue.

Catalonia Montego Bay: Good time with some glitches

Just got back from the Holiday Inn I Montego Bay in Jamaica. Nice place, great for families. Beaches are nice, but Water is very shallow, not great if you like to swim. Food is good, always something to eat at different locations on the resort. Check in was very slow and an awful experience. Many people very unhappy at check-in! Rooms were very clean, we were in room 3203, air conditioner was really loud, had to use ear plugs to sleep. All in all a good experience

Ocean Eden Bay: Great resort and would be Excellent with a few changes!

Pros- Food was great, always a restaurant available, drink’s awesome, room clean and modern, entertainment awesome. Cons- 50/50 on staff friendliness, chairs near the pool/beach always taken with towels before 730am, pushy staff first day to sell resort space. I would go back if they would resolve the chair issue near the pool/beach areas. Setting my alarm for 6am to ensure I can enjoy my time near the water is not considered relaxing.

Royalton Hideaway Blue Waters: Do NOT go to this Resort

The hotel rooms were horrible. Ours had so many problems with broken items. Our balcony door was jammed on an angle and couldn't close or lock! The shows at night were so loud and went late, so we couldn't fall sleep because we couldn't close the door. Our shower hose leaked most of the water so there was not enough water pressure to use it. Our hair dryer was broken. Our fridge wouldn't get cold. Our safe gave us a lot of trouble. A quarter of our curtains were not attached at the top and just [... read more] drooped down so the bright sun would shine in in the morning. The paint job in the room was terrible in so many spots. It looked horrible. I have photos but unfortunately they can't be posted here. Also, the room was the smallest hotel room I have ever had and it was quite a shock. Also, it was not Oceanview as the patio door is on an angle so that when you look out all you see is the patio. To see the ocean, you need to go onto the balcony and be in the far corner. The resort is closing permanently April 30th and they do not intend to spend anything on repairs or upgrades. This was not posted on Royalton's website nor did my travel agent know. They are building a new resort to replace in on the other side of Blue Waters which will open in 2025.

Bahia Principe Explore Jamaica: Very nice family resort

First off, thank you Carol for being so pleasant, patient and so helpful over the phone. What you said about the Bahia Principe Grande was pretty much bang on. Nice resort, clean room, mostly pleasant, friendly and helpful staff. Lots of entertainment and activities to keep you busy if you want to immerse yourself in the Jamaican/Caribbean vibe. Loved the "hidden gem" of the Bahia Market Village Square at one end of complex. Intimate entertainment setting and and nice shops.I call it a hidden ge [... read more]m mostly because it wasn't advertised or promoted very well. Found out about this area almost by accident. Complaints, after a very good "white dress party" on the beach, loud DJ music kept up until after 1am. This was well after the party was basically over. Music was so loud I could not sleep. I thought this was excessive and not conducive to the heavy family dynamic there. Other than that, 7 days well spent with near perfect weather.

Ocean Eden Bay: Terrible house keeping,

Room was never cleaned or bed made up until I had our butler intervene. No beach, water very rocky, hard to stand up, room doors slam shut can't ease them closed. Workers were great. Management doesn't seem to know what they are doing.

Grand Decameron Cornwall Beach: Sun and sand make for a great vacation.

This hotel was perfect for a getaway. Great food and clean property. Very friendly staff that will go out of their way to make your stay a memorable one. The only draw back was the lack of bathing towels in the room. Usually, there were none left after the room was cleaned. We had to call down to request them and even then, it took a bit of time for them to be delivered to the room.