Riu Flamingos: A wonderful resort

The remodelling is great. The rooms are amazing. The staff are very friendly and helpful. Just be careful around the pools they are very slippery to walk around. we saw many people slip and fall around them. We had a wonderful time there and the sunsets are amazing.

Grand Palladium Kantenah: Great family section

We loved family section although it was just my husband and I, we were able to use the entire resort, great restaurants, coffee shop, lounges and pools, will certainly return. We were there 14 days Service was great, carts were always available to get to one section to another

Grand Palladium Kantenah: Great family section

We loved family section although it was just my husband and I, we were able to use the entire resort, great restaurants, coffee shop, lounges and pools, will certainly return. We were there 14 days Service was great, carts were always available to get to one section to another

Grand Oasis Riviera: Amazing resort!

Awesome resort! We had a fantastic time at this resort! From the minute we arrived until we left, we were treated with much regard, kindness and helpfulness by all the staff there. Shout out to Evelyn (I'm bad with names, but I'm pretty sure that's her name) at the reception desk - so helpful and pleasant, as were all of the reception staff! Loved being served every day by Juan at the beach bar - check out the mango margarita - delicious! The restaurants were fantastic! Mv only complaint was I  [... read more]didn't discover the Japanese restaurant until the last night - amazing! All of the wait staff were attentive, polite and hard working. Shout out to Victor and to Rose at the restaurant reception desk. No reservations required for these restaurants and very little to no wait times to get in the a la carte. The buffet was also very good morning, noon and night. Don't forget to tip these amazing hard working people. The beach was beautiful every day - the last 2 days lots of seaweed came in - it was too overwhelming for the maintenance staff to deal with. The public washrooms were always clean - which I am sure is quite the fear given the amount of people in and out of them all day! We loved our room - so spacious and roomy! The swim up pool at the foot of our patio was the icing on the cake! Will return next year❤️❤️

Secrets The Vine Cancun: True 5 Star

We are experienced travellers that travel for two weeks each month from November to March. We have stayed at many of five star rated resort resorts. Secrets the vine is a true five star. From the welcome reception to well appointed rooms. From the gorgeous pools, restaurants and wait staff everything was perfection. We could not think of anything to complain about as hard as we tried, except for there was no Robe hooks in our room and the beach was not our favourite Other than that, no mat [... read more]ter how hard we try, we can’t think of anything that we would change or that we were unhappy with.

Krystal Grand Nuevo Vallarta: Holiday at Krystal Grand PV , Jan 18-25

The pools were great. Lots of room, Adult pool was always free of kids. Family pool was large and well used. They had some water aerobics which were fun and the instructors were great. The sand was probably one of the best beaches we have been to. There was always a shortage of lounge chairs and you had to get up early (5:30) to save yourself a spot. Most of the time the adult pool was quiet or nice “old time 60’s and 70’s “ music was played. But on a few days they cranked the volume and played  [... read more]techno stuff. At the same time the family pool was playing very loud music also. There was no place to go to escape the noise. The meals were great, the buffet had a great variety and while the layout was odd (2 regions with different foods on each) things worked, except for those people that refused to go clockwise or For those that cut in line. Richard called one guy out, “you must be American, because a Canadian wouldn’t do that.” The fancy restaurants were great but we couldn’t access the ‘app’ to reserve them, only Richard could because he had a black wrist band and just went to a special concierge to book them. Without Richard we would not have been able to eat in them. The coffee bar was fantastic and the baristas were very skilled and pleasant. The staff were very professional and friendly. Our room was okay. But we booked a kingsize bed and got 2 doubles instead. We made it work.The shampoo, body wash and body lotion were very cheap and produced no lather. The body lotion smelled like sour milk. Also, we requested a “garden view” but got a tree view. Initially we thought it was a good location, 4225, just down from the lobby, but we found out that on several evenings there was “entertainment’ right out front of our room. Bad karyoke very loud, is not good. Also there was an elevator right beside our room and this would not have been a problem except there was a roof top bar and all night drunks were going up and down and had to party loudly at our door every 10 minutes.There really was no evening entertainment, The internet was very poor. Kept kicking us out. No place in the evening to just sit and have a drink and visit, The lobby bar had about 8 chairs used for the Sunwing staff to book excursions, but in the evening some pulled them together, the rooftop bar had fewer, but had 2 kingsize beds??. A second floor bar had a pool table and about 10 chairs. Remember this place has hundreds of guests. Overall, I would say it was an okay experience but I don’t think I would recommend it to anyone over 30 and unlikely we will be going back.

The Sens Riviera: good resort

-grounds, site, buildings, nice and clean,recently renovated. -good variety of food and buffet, and specialty restaurants. Only the japanese restaurant was disappointing, as it was on a patio outside of the buffet area, but, food was good. -nice coffee and snack shop, poolside snacks was good. -entertainment was only 2 nights a week, all others were karioke nights. -room air conditioners were strange, preset to 16.5 degrees, no matter what you set the thermostat at. Was way too cold in the [... read more] room, so, we shut it off.

Hyatt Zilara Riviera Maya: Hotel Zilara Riviera Maya

Lawrence from Trip Central was fabulous and found us a lovely vacation package that met all our needs. This older but well kept hotel delivered exemplary customer service throughout the entire duration of our stay. Food was excellent, rooms were spacious, clean and comfortable. Club service insured we had dinner reservations and a poolside chair ready for us every single day. The beach was cleaned constantly to minimize sea grass. It was a great, relaxing getaway that totally pampered us. Viva [... read more] la Mexico!

Hyatt Vivid Cancun: excellent!

Hotel was wonderful.....except!!! not enough lounging outdoor chairs, there are plenty of loungers by the pool on the beach but I'm 64 years old and it was getting comical how I was getting on and off the lounge chairs!

Royalton Riviera Cancun Resort and Spa: Perfect all Inclusive

From the moment we arrived we felt welcome. The resort is spotless and well maintained. The staff was open and responsive to any need or accommodation we requested. The SPA and GYM/ Pickleball Courts are busy and top notch. The food and restaurant experiences were beyond expectations.

Grand Decameron Complex Bucerias Trademark: Good budget resort

Food was ok, rooms were alright, however there are no elevators except in one building. If you were to end up on the 4th floor there is alot of stair climbing. Nice short walk to Bucerias Centro square with lots of shopping, bands playing and awesome street tacos.

Blue Bay Grand Esmeralda: Great resort

The hotel and grounds were immaculate, staff were friendly, food was good and lots of selection of drinks. The beach was disappointing, almost impossible to get a chair unless you were willing to pay for an upgrade, and a long walk to get there.

Grand Oasis Cancun: Worst trip for stress

We had nothing but stress on this trip. Air. Ananda royally dropped the ball on this one. Changing plane schedules without notice. To the worst possibly run resort in history. We were greeted with rudeness and conflict. Absolutely no help from them and we had to go on our own to find our room without help or direction after our 8 hour late plane ride landing us there without transportation to the resort. Then the place had so many blocked areas that had to be paid for before entering. So much fo [... read more]r all inclusive. Too bad this place is run so bad as it is actually a beautiful place. And again on the way home air canada was late and we had to run to get to our connecting flight. What a stress tha we did not need and wanted to get away from. Now I hope that after buying many tickets over the last 2 years trip central can step up to the plate and help us recover all the extra money we had to spend just to stay there.

Grand Oasis Riviera: Grand Oasis Tulum Mexico

Our check in was a little disturbing ...when we found out our room was on the 3 floor with 25 steps up.. We were shocked..this hotel does not have elevators..My travel partner freaked when she realized it and directly when to the Lobby to explain .. She is 65 years old and I am 72..omg...They finally with some discussion put us on the 2'd floor..12 steps up..what else could we do?? Also very surprised to learn the Sewer Tax was 139.00 dollars American not the very small amount we were told.  [... read more] The Room Was absolutely beautiful, great beds, lots of good soft pillows.. immaculate.. The food was amazing, lots of fresh fruit, every kind of meat, shrimp, on & on... Fresh Salad bar with great variety. Has a specially Coffee shop which was great. The Beach was unkept, lots of garbage around..hardly any beach lounges.. The Pools around the Hotel were nice but very cold..not many people used them. Complained they were so cold. Snorkeling was a 4 out of 10..Very rocky, very cloudy, Would not recommend this for anyone that wants to snorkel. No night entertainment..when it gets dark the day is done. People working their were very nice. The 1hour & 30 was a long way to and from the airport, bumpy, but the Transfer Bus was very nice.

Dreams Jade Resort and Spa: Beautiful Resort

Beautiful resort with wonderful staff other than the reservation desk staff which need to work on their skills with dealing with the public and solving issues. Our week started off on the wrong foot with check in however we enjoyed our wonderful bartender, Panda. The food at the restaurants was amazing and the housekeeping/ grounds keepers were always busy keeping the resort immaculate. I would definitely return to this resort.

Samba Vallarta: very good small resort among the big expensive hotels

excellent service throughout the resort , small but big enough to have everything needed , food is excellent , drinks are as you expect , closed to Bucerias , transportation to downtown vallarta available through local bus or uber

Valentin Imperial Riviera Maya: Love the Valentin

Our 6th time here and it’s still exceptional. Great food; so much to chose from! Friendly staff, lots to do if you want and quiet space if you want that too. Love the lush gardens and the fact you can walk Around and not see the buildings. Love the day time entertainment crew. The shows are ok at night.

GR Solaris Caribe Adults Only: 7 Star ?

There is not 1 thing I would change about my 5 days at this resort. Perfection!¡!¡!!!!!@@@@@@@@@@@@@@@@@@×@@@@@@@×××@××!@!@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@????????????????????????????

Hacienda Buenaventura Hotel and Mexican Charm: Tired Old Resort

If they would just refurbish the old tired bathrooms we could have enjoyed our stay a bit more. The shower door was broken & didn't close proper. Water temperature fluctuated from hot to cold almost burning you at times. Whoever changed the sink certainly wasn't a handyman. Such a poor job the faucet was so close to the wall you couldn't get your hands around them. The tiled vanity top must have been done by a child. Very poor job and grout missing all over. It just didn't look sanitary. The toi [... read more]let seat flopped all over the place and needed tightening. You needed to hold the flush button down or it didn't flush anything down. Apparently the last upgrade was back in the early 80's and it shows. The room had very few plug ins for charging. Our view was the roof of the dining room. Not terribly attractive. Daily maid service was very inconsistent. Sometimes in the morning, sometimes in the afternoon & sometimes in the evening. Should have been more regular. Food was ok but nothing special. Very repetitive . No ice cream but the desserts were good as was the baked bread & buns. The plastic glasses from the bar were rinsed and used over again & again. Yes rinsed not washed. The Mexican employees were always very accommodating & friendly. This was the best part of the experience. I guess you get what you pay for. We like to enjoy the Mexican culture but this was just a bit too dated & shabby for our liking.

Dreams Puerto Morelos Resort and Spa: Great Resort!

This was our first family all inclusive trip with my two daughters Ten and eight . We had a amazing time the resort, room, the food everything was awesome.. The resort itself wasn’t overly large which we loved , it gave the kids a little more freedom to roam around in their own. The water slides, the splash pad all the pools, kids just had a great time. The activities throughout the day were great! Live music around the pool was amazing! All the restaurants were so good, we had two dinners out [... read more]side, which we loved! The entertainment at night was easily the best we have ever seen at resorts. Highly recommend this resort to other families!