Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Private  - 

Verified Purchaser

Sol Palmeras: Amazing resort!

This was our 5th time to Cuba and 1st time at this hotel. We were pleasantly surprised how beautiful the hotel and grounds were. Staff is very friendly and helpful. Any issues were taken care of immediately. . Dayanna in customer service is outstanding. She took excellent care of us! Beach is beautiful, pool is great, drinks were plentiful and the food was very good!! No eggs, but we did not come for the eggs. Evening entertainment was fun. No complaints. Will definetly return.

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Lola  - 

Verified Purchaser

Paradisus Princesa Del Mar: Paradisus Paradise!!!

Weather and beaches are beautiful!!! The grounds and structures were manicured and freshly painted with a few upgrades. However the air conditioning should be upgraded. We had issues where one night we had no air working and two other days where air conditioner was noisy and water was coming down the wall. We did get compensated for this matter. The food in cafe was subpar because of their supply chain. The finer dinning areas food was good. We never went hungry. Some limited choices for drinks  [... read more]

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Private  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: Lots of Room for Improvement

While this is a new hotel, managment needs to make several improvements. Staff were very friendly, however, not well trained or given minimal options. Towels were never changed, toilet paper in both the rooms and the public washrooms were in short supply. Food was I guess what most people what to expect in Cuba, however, the variety this time was extremely limited. The beach is not your typical Veradero beach. The sand was more like crushed small stones, very difficult to walk on and getting [... read more]

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Private  - 

Verified Purchaser

Blau Varadero: Wonderful hotel

The hotel is beautiful , everything is close by . There are several places to get a drink in the hotel, at the lobby bar, the piano bar , the pool bar and 2 bars near the beach one which is open 24 hours . The animation team does an amazing job offering activities for the guests. Everyone who works at the Blau are extremely friendly amd willing to assist you with whatever you may need. A great place !

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Kelly  - 

Verified Purchaser

Melia Las Americas: Good resort

We have been going there for many years twice every year, mainly because of the Golf Club , it’s very convenient for the Golfers food is ok nothing special it’s Cuba, we just got used to it, this time it was very disappointing no eggs for the whole week and they had a hard time putting something descend on the buffet, Breakfast was mainly toast butter and jam Lunch always at the Bbq Dinner we were out at Boulavard (about ten minutes from the Hotel ), room was ok staff very friendly bar servic [... read more]

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Private  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: Beautiful Resort

Building is new and very clean but still some wrinkles to work out in staffing and supplies. Happy staff who say they enjoy working there. Special thanks to Abel, Cheylin, Cepero, Davie, Rey and Richard who all go above and beyond their duties Food is typical for the area. Extensive menu in the 24hr Snack Bar but only a few of the choices consistently available and long waits as multiple waitresses take orders for a single chef Plan to return again in hopes things will improve with exp [... read more]

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Agnes  - 

Verified Purchaser

Selectum Family Resort Varadero: Great resort

The resort was very nice, still new. The service was great, very friendly staff the only problem was some of the waiters did not speak English. The food was the same every day but you could never go hungry. You could always find something to eat. We had fresh eggs for breakfast every day and grilled meat for dinner ( chicken, beef and pork). I was only shocked that there was no fish at all for the whole week I stayed there, only mussels, octopus and calamari. The beach was Ok, there are st [... read more]

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Nads  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: beautiful resort

I have nothing but great memories now of my weeks long stay at Grand Aston Varadero. Room was absolutely fantastic with a beautiful ocean view, beach was excellent, pools were fun. We were always able to find loungers to relax on at poolside and on beach. Of course we were prepared for the meals part of our trip so this was ne surprise to us. We definitely did not starve. All in all, I thoroughly enjoyed my stay. thanks

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Private  - 

Verified Purchaser

Starfish Cuatro Palmas: Resort

Arrived at hotel at 11am. Checked in..to my surprise my room was not in the main building. It was in the "2000' located across the street. The rooms on this side of the street are very noisy and surrounded by local clubs..one which stays open until 3am. Bring earplugs! Also I was told I was not able to get a beach towel until after 4 pm the following day and that I had to get it from my room cleaner. Not easy task to locate her. This was super frustrating. The main building was great. The fo [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Amazing resort for families with young children! Beautiful beach!

The food was the best we have ever had in Cuba! The 24 hour snack bar was a hit with my children, many options, including pizza, pasta, hamburgers, hotdogs! They also had an afternoon outdoor beachside, barbeque grill, with fresh chicken, and pork, it was such a delight. The buffet also had quite a variety, including grilled shrimp, and different options for seafood and a variety of meats. The resort felt very safe for my children to even walk around from the room to the pool on their own. Our  [... read more]

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Cher Ronaldo  - 

Verified Purchaser

Paradisus Princesa Del Mar: We had a very nice Trip despite the “flaws”

This is our 3rd time to cuba, so im going with a attitude that what ever can go wrong likely will….. That being said We had very Nice trip, The resort needs a bit of “paint” on a few spots to bring it up to the star quality listed, we checked into our room, after we checked in a few hours later we noticed it was quite warm…. Sunday am we check with the staff and heard one of the main AC units was broke down waiting on parts…. So the first 4 days no a/c, then Sunday i woke up with bites , i thi [... read more]

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Private  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: Grand Aston - One & Done

It was my first time, & quite possibly last time, in Cuba. Grand Aston was only 4 months old when we got there. First impression was that it was very nice. Lobby is lovely - lots of seating, a bar, a coffee bar & views of the people. Our room was spacious. However, double beds are not great for a week away. And there were only body pillows in our room - these are not great for sleeping. Are room was clean but like it had been done by my teenagers. The garbage can was not wiped down [... read more]

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Private  - 

Verified Purchaser

Selectum Family Resort Varadero: Great Resort

This hotel was real great . We enjoyed the dinning ,the staff is amazing.we got served with a smile . Special thanks to our maid she was fantastic. The pool and the grounds are clean they take pride of what they do here. We went to a la Carte because we loved it so much . Over all a great vacation and we will definitely come back soon.

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Kmp87  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: More good than not

My friend and I travelled to Grand Aston Varadero in March 2024. We have been to Varadero in the past, and to Cuba before too. Our expectations for the food weren’t high. We did notice that the overall crowd at Grand Aston was an older crew, 55+ myself and friend being in our late 30’s we did fit in well and met some very friendly people. The beach was fairly wavy, a bit rocky but clean and still beautiful! We had no problems finding chairs both at the beach or pool each day. The pools were  [... read more]

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Diane from Laval  - 

Verified Purchaser

Mar Del Sur: Mar del Sur is going through a rough time.

I have been to Mar del Sur (Varadero, Cuba) maybe 10 times over the last 20 years. It is by no means a fancy place to stay but the value to money you pay ratio is unbeatable. Where else can you stay at an all inclusive for $1900 a month - including airfare. This being said, next time I go to Cuba I might choose to pay more to have better choices at the buffet. Or best thing to do is probably to not choose all inclusive and then pay to eat at one of the many restaurants that are in Varadero. The  [... read more]

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Dave  - 

Verified Purchaser

Melia Internacional: Fantastic Vacation

Hotel is very impressive and grand. Food was very good, alot of the same stuff but it was tasty. We went to 4 of the 5 restos and they were excellent. Small portions but still good.Carlos and his staff at the Rumba buffet really took care of us. Entertainment was A1 and the beach is beautiful. we went with 2 small children and they had a blast. Alot of activities and options for kids that make their stay just as enjoyable as the adults. The building and the rooms probably need some rennovation i [... read more]

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Private  - 

Verified Purchaser

Club Kawama: Last time there

The hotel grounds were good. Majority of staff very nice. Beach still amazing. I have been there about 7-8 times before but this will be my last time there. No pina colada's. They only had ice two days. Couldn't get clean bath towels. Asked for extra toilet paper as I got sick but was told they didn't have any. Was lucky that I had brought my own and also a box of kleenex. Was walking around the back of the Italian Restaurant to the beach and saw a couple of guys rinsing out the plastic c [... read more]

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CARMEN ARRUDA  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: GREAT RESORT/EXECPT FOR SLOW SERVICE & FOOD

GREAT RESORT....FOOD NEEDS TO BE IMPROVED DRASTICALLY...GROUNDS ARE NICE & KEPT CLEAN. ROOMS ARE BEAUTIFUL & CLEAN. EXTREMELY SLOW SERVICE, ESPECIALLY IN THE MORNING AT THE BREAKFAST COUNTERS. NO EGGS (3) DAYS, NO BACON (NEVER), NO PANCAKE (3 DAYS) WAFFLES (NEVER) NO COKE (3) DAYS, NO VODKA (NEVER) NO TOMATO JUICE+CLAMATO JUICE (3) DAYS, NEED MORE STAFF TO IMPROVE SLOW SERVICE & FOOD SITUATION HAS TO BE IMPROVED IMMENSELY. IT IS WORTH IT FOR THE PRICE WE PAID......IF IT WERE MORE EXPENSIVE, WE [... read more]

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Moni  - 

Verified Purchaser

Resonance Blu Varadero: Memories Veradero, 2024

Beautiful hotel overall. The grounds were impeccable; Very well maintained. The staff and services were wonderful! The hotel manager, Fernando, was very present; always milling around in various areas of the hotel, and ensuring things were running smoothly.

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: A nice resort

Grounds were very well maintained…..and very clean. The staff work hard to keep rooms clean. We were very happy with the accommodations. They seem to have a shortage of fresh water and our room was not replenished daily with the promised two bottles. Washrooms were shy on toilet tissue and paper towels but we brought our own along just in case. No bread or rolls at lunch or dinner and two days without it for breakfast. Shortage of fresh eggs and had none for four of our seven days. There w [... read more]

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