Platinum Yucatan Princess: TLC Needed

This was probably a wonderful resort a few years ago, but it has fallen in disrepair, and it is not due to lack of maintenance, there was always someone cleaning, fixing, maintaining something, it is due to age, things wear out and need to be replaced. We found the over all resort clean, but things like dirty drapes, bed spreads, mattress and throw pillows have seen better days. The main pool is in serious need of being drained and tiled, there were always tiles missing, to the point they lay ma [... read more]ts on the pool floor to make sure people do not cut themselves on missing tiles. The rooms are spacious and clean, the food was always good, have to say one of the best buffets we have had, food was always different everyday, and cooked well. The Italian and Japanese were by far the best restaurants. Tex/ Mex was not bad--just not great. The shows were your normal dance shows. The entertainment people were amazing, always keeping people engaged and the energy was high. It did seem like a more younger crowd the week we were there. not sure if that was normal or not. The resort is huge, joined to 2 other resorts, that you have full use of. The only problem with going to the other resort, you will be hit up every few feet by a time share sales pitch, it really did get annoying, as polite as they were. On the Platinum resort, you will be hit up by spa and massage sales, again, polite but continuous becomes annoying. we ended up using a back path at times to avoid the spa people, we called it avoidance lane, it by passed them easily, but really this should not be happening. Over all for the price we paid we felt we got value for our money. We would come back at the prices we paid, an amazing last minute deal, but if the prices went much higher, there are many other resorts in much better condition. We are really hoping a reno is done here, could see it becoming a favorite with a little TLC done.

Grand Palladium Kantenah: Totally Awesome

This was my 5th time at the Grand Palladuim and the first time for my partner. I keep going back because whether it's the beach, pools, food drinks, staff, activities, the wild and garden areas, it never fails to impress me......Best value for money in the Maya Riveira.

Paradisus Playa Del Carmen Roulette: Paradisus resort-AMAZING

I was recently at Paradisus resort with my mom and sister for a week long getaway. It was nothing less than breathtaking! The resort has spared no expense and overlooked nothing as far as beauty and relaxation goes. The room was wonderful with modern finishings, the view was spectacular and housekeeping was like nothing I’ve experienced before. The restaurants were mind blowing! We managed to eat at all the restaurants on the adult only side and let me tell you there wasn’ [... read more]t a single item I put in my mouth that didn’t send my tastebuds on a frenzy! Hugo the Zumba aquasize instructor was nothing less then mesmerizing! The only time I managed to brave the pool was when he was showing off his moves and let me just say that man can move! Pool side waiters were friendly, Christopher and the rest of the entertainment staff were wonderful! The shows at the the theatre were spectacular. All in all our stay at the resort was wonderful and I would highly, highly recommend anyone considering this place for a holiday!

Tesoro Los Cabos: Where you want to be

One word only....Outstanding! Centrally located, clean, comfortable. Great buffet breakfast. Huge, beautiful complex in adobe style. Short walking distance to El Taco Loco, most amazing fish tacos I have ever eaten and inexpensive. Bank and exchange right in hotel

Princess Mundo Imperial: No comment

Due to experience and memories of the princess about ten years ago and last stay we must say that has changed a lot, the cleanliness and the rooms were impeccable, but the food was teribely organized and tasteless the rudeness of the staff needs a little touch up. But above all we will never fly sunwing. On the way back there was no food left to buy but above all the stewards were rued and the service was terrible no coffe or soft drinks was served even when asked for, and the flights were late [... read more] by hour and half both ways. In short these two are out of our list.

Blue Bay Grand Esmeralda: Beautiful Setting

Nice vacation.Good buffet. Water for showers sometimes on the cold side. A la carte seafood dinner was a letdown.Staff mostly helpful and friendly. Was not always easy to find a beach chair.Too many were "Reserved" by having a towel laid on them.Beach vendors were polite and not overly aggressive.We were pleasantly surprised at the lack of bugs! Beach was well maintained (seaweed cleanup etc.)

Pierre Mundo Imperial: Great resort!

The grounds are beautiful, staff is welcoming and professional, rooms are clean, food is very good and security is tight. There’s either a buffet or a la carte dining, depending on which of the three resorts you’re hanging at. Kudos to Melina for the room upgrade, Leopoldo for the great breakfast buffet service, Sunwing rep José for his kindness and knowledge, and Isabel at the Beach Bar at the Princess. Would definitely come back. Thanks for a great vacation!

Grand Sirenis Mayan Beach: Great resort

The resort was very large. We got lost a few times but managed to find what we were looking for eventually. The food at the buffet was good, with a vast variety. The a la carte restaurants were excellent. The beach was beautiful . The ocean was a little rocky but only close to the shore. I had a wonderful massage on the beach. I would definately go back.

Grand Sirenis Riviera Maya: Nice resort, but probably won't return

This is a huge resort with nice amenities. Rooms have a nice, clean contemporary style to them. I heard they were newly renovated. They don't have any drawers though. It has an ice cream spot right by the pool, a relaxing lazy river, and a delicious BBQ buffet at the beach. However, the size of the resort is a slight downfall. The gym/spa was about a 20 minute walk from our room! We waited 10 minutes for the trolly (which comes every 20 minutes), but when it came, a group of 3 just showed up and [... read more] hopped on and filled the trolly. When I told the staff member I've been waiting for 10 minutes, he told me I'll have to wait another 20. WHAT!?!?! The main buffet had terrible food. The Japanese and Brazilian al a cart restaurants were AMAZING though! The tequila bar makes the best drinks. I would go there specifically if I wanted to actually enjoy my drink. The coffee at this resort is terrible. I love coffee and drink whatever, but I couldn't even bring myself to stomach it. I didn't touch it after a few tries. While in the lazy river, staff turned it off (at 6:23pm, they were either really late or early), so I had to walk through the water the rest of the way only to find someone took my boyfriend's only pair of sandals. He had to walk back to the room barefoot. The cleaning staff were iffy. The first day they didn't clean the room. They only made up the bed and replaced the towels. However, on other days they were really good and even made us some cute towel animals. Overall, my stay was okay. I've been to better resorts, but this one wasn't bad. I enjoyed my stay.

Grand Sirenis Riviera Maya: Friendly Staff

The resort has very friendly staff, they are very attentive. The rooms were not the cleanest, specifically the bathroom. Other friends in our parties rooms were fine; but ours wasn’t done very thoroughly. I didn’t find the drinks were watered down; and the food was good. I definitely recommend the Japanese and Brazilian restaurants.

Pueblo Bonito Sunset Beach: Serene Vacation on Awe-Inspiring Grounds

This resort would be absolutely perfect for couples looking for a quiet, relaxing and romantic getaway set against a gorgeous backdrop of ocean and mountain landscaping. However, families with children looking for evening entertainment, or patrons with significant all-inclusive experience around Mexico, would be well-served to look elsewhere. What we loved: The scenery, the sunsets, the spectacularly manicured grounds absolutely vibrant with colours and cacti, the spacious rooms, the expa [... read more]nsive stretch of unswimmable beach and the sound of surf at your patio window, the friendly staff and service from almost all employees, the number of pool options, the fact that their hot tubs were actually "hot" (many jacuzzis at Mexican AI's are just bubbling circles of sun-heated luke warm water), the After Bar (a sports bar with many TVs), the dining options at The Market (a central food court with lots of options for even the pickiest eaters), the 24-hour room service and premium liquor brands available as part of the AI package, and finally the ability to go check out the Sea of Cortez side and swim in the ocean at their sister resort, The Rose, right in town. It was also a super clean resort. What we wished was different: As much fun as it was to be zipped up and down the steep mountain terrain by friendly "Speedy Gonzales" golf cart drivers, it got old after a while and we just wished we could make our own way around the resort on foot. Unfortunately it is so damn steep from the Skypool to the Beach that it's not really an option to walk more than once or twice during your vacation, unless you're there specifically for the cardio workout and not to relax! Secondly, there was only one buffet and one a'la carte restaurant as part of the AI package. Other restaurants wanted a USD $30+ premium per diner to attend, so we stuck to what was part of our package. Considering the buffet never really knocked our socks off for any meal of the day, we doubled up on the Asian a'la carte and did most of our dining from the snacks menu (poolside, room service or The After Bar) or from The Market food court. The poolside service ranged from amazing to crappy depending on the mood of your server, so that was a bit of a letdown. Finally, our kids (and us) were disappointed with the fact that The After kicked out minors after 9pm, but there was absolutely nothing else for families to do at that point. No evening entertainment, no ice cream dispensers available poolside as so many Mexican AI's and cruise ships have made available. Just back to your room to chill before bed if you weren't interested in swimming until 10pm. And finally, it kind of bugged me that with the exception of some caged tropical birds, we didn't see a single animal like the coati and iguanas that roam openly over so many other resorts. I like the fauna of Mexico as much as the flora, but it isn't found here. Final Verdict: It was still great value for the money, and I might return here with just my wife if we were looking for a low-key, romantic getaway without the usual chaos of Mexican night life or pool party antics...and even spring the extra dough to try the other a'la cartes. As a family though, we will not return. We need more to do in the evenings after the bars have kicked out the kids long before their bedtime, and I want them to have ice-cream machines and poolside snack service long after 5pm. The room service was great, tasty and fast here...but we didn't come to Mexico for a week to spend it in our room which is what I suspect most honeymooners are doing here!

Platinum Yucatan Princess: The resort is great!

Except for the stinky smell of stale tobacco from the curtains and the towels everything else was absolutely great at this resort! That smell even came home on my suitcase. Driving back home from Toronto I noticed that my car smelled of stale smoke. It’s a new car and has never been smoked in.

Royal Solaris: Great resort

In my experience, I found that the rooms were clean, pools had lots of room, drinks were cold, and the activities were fun. The part that fell short for me and my group was the food. You could always find something that was edible, but nothing that was outstanding. We did end up eating off the resort a few times.

Delfin Beach Resort Puerto Vallarta: Great for the price

We stayed for 11 days at this resort in January. Our room was great, it was a standard room with partial ocean view. The room was updated but sure would be nice if they would throw in a fridge. The bed was very hard but that is normal for Mexico. The food had little variety from day to day but for the price it was okay. Since the price for the hotel was cheap we ate out at the local restaurants most of the time. The location was perfect, walking distance to everything we could ever need. Real [... read more]ly could use an employee to serve beverages around the adult pool:)

Bahia Principe Explore Tulum: Absolutely Stunning!

Loved the hotel grounds. So beautiful! The staff is super friendly and helpful. Majority speak English, there are some throughout the resort that don’t, however they can understand you and you get by. My boyfriend and I stayed for a week and we definitely enjoyed our stay at Tulum and we would definitely go back but I think we would stay for at least 10 days. Resort is very big so be prepared to walk a lot and shares it’s amenities with Coba. We chose tulum because it’s very close to the b [... read more]each and I found more couples / younger crowds here. I would say choose Coba if you are going with family. Beach was gorgeous, lots of fish so bring snorkeling gear! Pool was so fun, very entertaining always something going on. Even my boyfriend enjoyed his stay and he is very picky! Again, I would definitely go again but this time for longer !!

Krystal Ixtapa: Great economical choice

This is a 3.5 star resort - if you go into it with that expectation you'll be happy. The staff are super friendly and the room is basic but clean. When we asked to have certain things taken care of (no coffee maker, safe didn't work) it was taken care of no problem. The food is ok, not great but there are lots of places to go nearby. The grounds are beautiful and the view from the room amazing. The beach is right at your doorstep. I would stay here again in a heartbeat.

Valentin Imperial Riviera Maya: Still a great resort

Our third time there. We wouldn't be back if it wasn't awesome. We had a great time again. We did notice that the restaurant service was quite a bit slower when we went for dinner. Maybe they lost some staff, but we did notice the change. We had an issue with an air conditioner leak, but with the help of the concierge (Regina) it was very quickly solved. This is still a great place and a great value for a vacation.

Las Brisas Huatulco: Exceeded my expectations!

Las Brisas Huatulco is set on a point sprawling over 400 acres of tropical gardens, ocean views and quiet cove beaches. The rooms are all set away from the noisy public areas. If you don’t mind either taking a shuttle or enjoying the walk to your accommodation, you’ll be rewarded with excellent swimming and snorkeling, lots of fun activities and free water sports, tropical birds and romantic starry nights! Our favourite restaurant was the Mexican one for its view of the snorkeling bea [... read more]ch. We loved having breakfast there each morning. We took one Sunwing excursion to visit the 7 Bays, a day of sailing, snorkeling and a stop for a fine seafood lunch. The best recommendation I can give you is to say that we met a great number of people who have returned to this resort year after year. If you really want to relax and enjoy Mexican hospitality and natural beauty, choose Las Brisas over some of the other fancier resorts in the area. A true hidden gem!

Barcelo Maya Caribe: Everything you can want in one Resort

The resort is very beautiful with pools and bars located everywhere. Staff was always cleaning and you can tell by how well maintained the property is. The resort has it's own bus which works great for getting from one end to the other. A la cartes that we went to were the Tokyo (great show and food), La Trattoria (food and staff were awesome), Sante Fe (great food and staff was super friendly. Now the BAD the Lindo the Mexican Restaurant (Our reservation was for 530 and when we got there th [... read more]ey told us they dont open till 6, so we left and came back. The service team was rude ar the front door. The staff inside was decent but the food was disgusting and I personally was sick all night from it. People were leaving without even getting their food because it was taking forever slow service.) Bar staff was great especially in the main lobby bar where we spent almost every night, Jaguar had some good vibes. The mall and the vendors were pretty good to have to souvenirs. The water in the pools was cold but i liked that as it was refreshing from the heat. The beach was well maintained and very little seaweed. The Buffets were all pretty standard but the good was pretty good for a resort buffet. Wifi worked everywhere on the resort. Bellhops were great getting us taxi service for our deep sea fishing excursion that we booked separately. A lot of things to do here with no shortage of food to be had.

Ocean Coral and Turquesa: Ocean Coral & Turquesa - Jan 4/19

The grounds at this resort are well maintained. The resort bedroom we had could use some paint. Very clean rooms, no complaints. Best thing about this resort is the service! The staff were amazingly friendly, professional and good at there jobs. If you ask for something its done asap. Never had to ask twice for anything. We changed rooms after first night as there was only one bed and we needed two. Our move was seamless and done quickly. New room was great. In the buffet the serv [... read more]ice again was amazing. The staff were well trained and really wanted us to be happy at all times. “Alberto” was our favourite server because he was always smiling and super quick at his job. It was nice not to have to bother making reservations at the restaurants (except Japanese which was very good). Mexican restaurant and Route 66 restaurants were not good. The steak house was good, along with the Japanese one. The resort is built right on the ocean and most rooms had an ocean view. It’s a great place for mature adults as its very quiet. No noise issues at all. If you are young and single, this isn’t the place for you! The H10 brand sales staff were annoying, but if you tell them strongly you aren’t interested in buying into the H10 resorts they will leave you alone. If you’ve never been to Mexico before, best advice I can give you is when you arrive at airport and have your luggage and need to get to the transfer vehicle, just keep walking and don’t listen to the sales people trying to sell you transportation and everything else under the sun...keep walking and saying no and make your way outside the airport and for the transportation vans provided to take you to your resort. The only reason I wouldn’t recommend this resort to my friends is because of the food...but I’m also a fussy eater.