Riu Palace Cabo San Lucas: Amazing resort!

This resort has the best of everything! You want to chill, party, do excursions, you have it all at your fingertips! 3 resorts are tied together, my recommendation is to stay at the Riu Palace and you’ll have access to the other 2 (Baja and SantaFe). The palace is super clean, elegant, staff is friendly, room service is around the clock, fridge is always refilled (especially w water), food variety is amazing compared to other resorts. We’re definitely going back!!! ;)

Riu Palace Baja California: Wonderful adult only resort

Checking was quick. Room was spacious,very clean, could of had blackout curtains. Coffee was available in the room but no tea was available. There must be a unit that could make coffee and tea with hot water without the coffee flavor residuals. Water was readily available, ran low once but phone and water was delivered in less than 10 minutes. Dining- overall adequate. New resort still on a learning curve. E.G. eggs not always cooked throughly, easy over still runny,bacon inconsistent, some [... read more]times burnt, rice sometimes over cooked. Coffee came in crafts but tea served in 1 cup pots. Would of been nice if there were some crafts for tea only. Buffet was my go to.Restaurents don’t take reservations so at times waites were up to two hours.....back to the buffet. Not all restaurants open all of the time, they rotate a couple of them during the week. Hotel staff very friendly but as mentioned, still a learning curve for some due to this RIU just opening in December 2018. Grounds very clean. Pools were clean and warm, refreshing though. Towels were still given out in exchange for the cards, which seems somewhat antiquated these days. I’m sure this resort will be a full 5 star in the near future.

Iberostar Selection Paraiso Lindo: Fantastic Resort

Just returned from Iberostar Lindo in the Mayan Riviera.....had a great holiday with my Daughter... I love this resort...Staff are very helpful, pleasant and hard working...property is beautiful...well maintained..our room was very clean and well stocked..including various drinks in the fridge...We stayed in building 51 which was near the pools and not far from the beach...lots of shaded areas for those who do not like sun around the pool..but the same for the sun lovers...grass covered shades  [... read more]are plentiful on the beach and around the pool...pool was rather chilly..but on a hot day...who cares..you get used to it..the sea was warmer...and not too rough while we were there..sandy, clean , minimal seaweed...and was whisked away by the tractor rakes daily.....we stayed around the pool most afternoons.my daughters choice.lots of activity going on for anyone who wanted to get involved..tremendous bar service poolside by staff ...most days Angela was our server..she was fantastic..friendly and courteous..the inpool bar was inviting too.. Beds were comfortable..many eating areas to select from during the day...plentiful fruit ..and food selections...we enjoyed the speciality restaurants we went to..especially Japanese.. This is a large resort and we were near the beach..there are many golf cart like buses that travel around and you can just hop on and get to destination..alternately you can call for one ..there is one or two Conceirges available in each building, so makes things like booking specialty restaurants easy...getting a ride....as well as passing any concerns to the right department. There is a “shopping plaza” on the grounds that has a few stores ....but there also is a small casino located there..a disco if you have interest..a place where kids can get cotton candy and other sweets which is included in your package.. a merry-go-round.. ...as well as a fantastic crepe bar..we loved that place..yum..also a place to get your speciality coffees and latees etc..donuts and sandwiches..’(there also is another coffee shop like this open 24 hrs a day just through the main lobby to the left in the Lindo) Transportation was on time and efficient to and from the airport... A+

Holiday Inn Resort Los Cabos: Vacation not as planed

wife and I booked a vacation at Holiday Inn Los Cabos Mexico, all was fine till we arrived and my wife wanted an ocean view room instead of garden view, the clerk said it would be an extra $ 60 dollars with no further questions or explanation I agreed to pay for an ocean view room. Room was very nice with a safe that was open, we were not familiar with the how to program the safe and thought it would also be an extra charge to use the safe so didn't bother asking, my wife put her credit cards di [... read more]vers licences and $ 500.00 Canadian under the mattress thinking if someone comes to steal something they would not look under the mattress, instead just grabbing something quickly that is visible and run out. The charge to my visa was just over $7900.00 pesos, not being familiar with the money exchange didn't question it till the next day when I exchanged $ 100 Canadian dollars and received almost $ 1400 pesos, doing the math in my head quickly I concluded the $7900.00 pesos was not equal to nowhere near 60 dollars...the clerk at the desk said the charge was correct for it is 60 dollars a night.. (didn't say that last night) I thought that was too much for my budget and asked the manager if we could go back to garden view room, Manager said they would charge me for the one night and switch rooms, Agreed and said thank you very much.. very honest and nice. when moving out of the room my wife forgot about the money and cards under the mattress, just one hour after we remembered and quickly asked at the desk if we could go back to get the money, we got to the room and it was already made up and clean, there was no money or cards under the mattress. We explained to the manager that the only possible culprit could be the cleaning lady because she is the only person that was in the room since and the only person that would go under the mattress when she tucks the bed sheet under. Manager said not to worry Sir. they would scan the lock to see who all entered the room and security would investigate, we showed the security guard the exact spot where the money was as requested then he started his investigation, he tore the room apart turning over both beds TV stand sofa the fridge and night stands cloths closet, thought that was strange since we should him the exact sport on the one bed. Then we all went back to our new room and he tore that room apart also looking in my wife's purse. Talking to the manager the next day when he informed us that the cleaning lady said she didn't find anything in the room, that we have no proof the money was there, we have no proof the cleaning lady took the money and the hotel's policy is that they are not responsible for guests belongings. Thought the hole fiasco of tearing up the two rooms and whole investigation filling out forms was all for show when that one policy (we are not responsible for guests belongs) wipes out all of the above... I think of my self as a logical person and try to live my life by some king of logic in every situation and I do agree that if the hotel's policy was any different that there would be a lot of fraudulent claims buy your guests and the hotel would go bank-roped very quickly... it would also be very difficult to keep track of everyone's belongings for the hotel so the only protection and logical policy would be ( we are not responsible) so the hotel can not control the guests..... I must add a small amount of people are aware of this policy for if they new hotels are not responsible they would be scared to even travel. But the hotel can control the staff. See the staff knows the hotels policy and know there will be no investigation or reprimand if they are accused of any theft, with that in their mind there is no fear or much thought given when the opportunity to take something arrives. I make $ 500 dollars in two days, the cleaning lady in Mexico has to work a whole month for that so I can see why she would want to keep it... but on the other hand I am sure many other guests leave a tip on the bed every day for them. in my case it was $ 5 dollars. if the employees new that the hotels policy is that if an employee is accused of stealing if the evidence is pointing only to them they would be fired, then when they are faced with a decision of do I keep this $ 500 dollars and risk loosing my $ 30.000 dollar job over this $ 500 dollar. (most people are logical) I think there would be a lot less claims from guests and the hotel would have better rating with lot less negative reviews. in this case the employees are biting the hand that feeds them and making bad reviews for the hotel that they them selves make a living at... knowingly or not. Dear Madam/Sir. judging by the size of your multi Billion dollar company who am I a poor carpenter to tell you what to do, you're obviously in business many years and are making a profit every year and consider the poor reviews not to be that important but given the logical person that I am, if your company is doing so well with bad reviews it would be doing so much better with great reviews... it would not take a great expense to achieve either, just change your policy with your employees. So just thing about this in some kind of logic, you spent over half a million dollars on the locks on the doors to protect the guests and you give master keys to your employees. and your policy gave them free rain for they know there will be no reprimand. ( NOT LOGICAL ) WOULD LOVE TO HEAR YOUR REPLY... Vince.

Azul Ixtapa Grand Resort: Amazing Getaway

The grounds were very well kept staff always cleaning. One of the friendliest resort staff we have ever experienced. If there was something that was not working or you had a question, they went and got someone who could fix or give you and answer. Guests that we talked to either have been going to this resort before or if it was their first time they would be back. Sunwing staff were always available to answer any questions. Check in staff were outstanding

Crown Paradise Club Cancun: Great family resort

Nice resort, clean, good service. Nice ocean view from room. Lots to do for kids. Food in buffet restaurant ok but not a large selection. Close to airport. Very family oriented, kids clubs, kids drinks, nice pools although cold. Comfortable, clean rooms

Platinum Yucatan Princess: TLC Needed

This was probably a wonderful resort a few years ago, but it has fallen in disrepair, and it is not due to lack of maintenance, there was always someone cleaning, fixing, maintaining something, it is due to age, things wear out and need to be replaced. We found the over all resort clean, but things like dirty drapes, bed spreads, mattress and throw pillows have seen better days. The main pool is in serious need of being drained and tiled, there were always tiles missing, to the point they lay ma [... read more]ts on the pool floor to make sure people do not cut themselves on missing tiles. The rooms are spacious and clean, the food was always good, have to say one of the best buffets we have had, food was always different everyday, and cooked well. The Italian and Japanese were by far the best restaurants. Tex/ Mex was not bad--just not great. The shows were your normal dance shows. The entertainment people were amazing, always keeping people engaged and the energy was high. It did seem like a more younger crowd the week we were there. not sure if that was normal or not. The resort is huge, joined to 2 other resorts, that you have full use of. The only problem with going to the other resort, you will be hit up every few feet by a time share sales pitch, it really did get annoying, as polite as they were. On the Platinum resort, you will be hit up by spa and massage sales, again, polite but continuous becomes annoying. we ended up using a back path at times to avoid the spa people, we called it avoidance lane, it by passed them easily, but really this should not be happening. Over all for the price we paid we felt we got value for our money. We would come back at the prices we paid, an amazing last minute deal, but if the prices went much higher, there are many other resorts in much better condition. We are really hoping a reno is done here, could see it becoming a favorite with a little TLC done.

Grand Palladium Kantenah: Totally Awesome

This was my 5th time at the Grand Palladuim and the first time for my partner. I keep going back because whether it's the beach, pools, food drinks, staff, activities, the wild and garden areas, it never fails to impress me......Best value for money in the Maya Riveira.

Paradisus Playa Del Carmen Roulette: Paradisus resort-AMAZING

I was recently at Paradisus resort with my mom and sister for a week long getaway. It was nothing less than breathtaking! The resort has spared no expense and overlooked nothing as far as beauty and relaxation goes. The room was wonderful with modern finishings, the view was spectacular and housekeeping was like nothing I’ve experienced before. The restaurants were mind blowing! We managed to eat at all the restaurants on the adult only side and let me tell you there wasn’ [... read more]t a single item I put in my mouth that didn’t send my tastebuds on a frenzy! Hugo the Zumba aquasize instructor was nothing less then mesmerizing! The only time I managed to brave the pool was when he was showing off his moves and let me just say that man can move! Pool side waiters were friendly, Christopher and the rest of the entertainment staff were wonderful! The shows at the the theatre were spectacular. All in all our stay at the resort was wonderful and I would highly, highly recommend anyone considering this place for a holiday!

Tesoro Los Cabos: Where you want to be

One word only....Outstanding! Centrally located, clean, comfortable. Great buffet breakfast. Huge, beautiful complex in adobe style. Short walking distance to El Taco Loco, most amazing fish tacos I have ever eaten and inexpensive. Bank and exchange right in hotel

Princess Mundo Imperial: No comment

Due to experience and memories of the princess about ten years ago and last stay we must say that has changed a lot, the cleanliness and the rooms were impeccable, but the food was teribely organized and tasteless the rudeness of the staff needs a little touch up. But above all we will never fly sunwing. On the way back there was no food left to buy but above all the stewards were rued and the service was terrible no coffe or soft drinks was served even when asked for, and the flights were late [... read more] by hour and half both ways. In short these two are out of our list.

Blue Bay Grand Esmeralda: Beautiful Setting

Nice vacation.Good buffet. Water for showers sometimes on the cold side. A la carte seafood dinner was a letdown.Staff mostly helpful and friendly. Was not always easy to find a beach chair.Too many were "Reserved" by having a towel laid on them.Beach vendors were polite and not overly aggressive.We were pleasantly surprised at the lack of bugs! Beach was well maintained (seaweed cleanup etc.)

Pierre Mundo Imperial: Great resort!

The grounds are beautiful, staff is welcoming and professional, rooms are clean, food is very good and security is tight. There’s either a buffet or a la carte dining, depending on which of the three resorts you’re hanging at. Kudos to Melina for the room upgrade, Leopoldo for the great breakfast buffet service, Sunwing rep José for his kindness and knowledge, and Isabel at the Beach Bar at the Princess. Would definitely come back. Thanks for a great vacation!

Grand Sirenis Mayan Beach: Great resort

The resort was very large. We got lost a few times but managed to find what we were looking for eventually. The food at the buffet was good, with a vast variety. The a la carte restaurants were excellent. The beach was beautiful . The ocean was a little rocky but only close to the shore. I had a wonderful massage on the beach. I would definately go back.

Grand Sirenis Riviera Maya: Nice resort, but probably won't return

This is a huge resort with nice amenities. Rooms have a nice, clean contemporary style to them. I heard they were newly renovated. They don't have any drawers though. It has an ice cream spot right by the pool, a relaxing lazy river, and a delicious BBQ buffet at the beach. However, the size of the resort is a slight downfall. The gym/spa was about a 20 minute walk from our room! We waited 10 minutes for the trolly (which comes every 20 minutes), but when it came, a group of 3 just showed up and [... read more] hopped on and filled the trolly. When I told the staff member I've been waiting for 10 minutes, he told me I'll have to wait another 20. WHAT!?!?! The main buffet had terrible food. The Japanese and Brazilian al a cart restaurants were AMAZING though! The tequila bar makes the best drinks. I would go there specifically if I wanted to actually enjoy my drink. The coffee at this resort is terrible. I love coffee and drink whatever, but I couldn't even bring myself to stomach it. I didn't touch it after a few tries. While in the lazy river, staff turned it off (at 6:23pm, they were either really late or early), so I had to walk through the water the rest of the way only to find someone took my boyfriend's only pair of sandals. He had to walk back to the room barefoot. The cleaning staff were iffy. The first day they didn't clean the room. They only made up the bed and replaced the towels. However, on other days they were really good and even made us some cute towel animals. Overall, my stay was okay. I've been to better resorts, but this one wasn't bad. I enjoyed my stay.

Grand Sirenis Riviera Maya: Friendly Staff

The resort has very friendly staff, they are very attentive. The rooms were not the cleanest, specifically the bathroom. Other friends in our parties rooms were fine; but ours wasn’t done very thoroughly. I didn’t find the drinks were watered down; and the food was good. I definitely recommend the Japanese and Brazilian restaurants.

Pueblo Bonito Sunset Beach: Serene Vacation on Awe-Inspiring Grounds

This resort would be absolutely perfect for couples looking for a quiet, relaxing and romantic getaway set against a gorgeous backdrop of ocean and mountain landscaping. However, families with children looking for evening entertainment, or patrons with significant all-inclusive experience around Mexico, would be well-served to look elsewhere. What we loved: The scenery, the sunsets, the spectacularly manicured grounds absolutely vibrant with colours and cacti, the spacious rooms, the expa [... read more]nsive stretch of unswimmable beach and the sound of surf at your patio window, the friendly staff and service from almost all employees, the number of pool options, the fact that their hot tubs were actually "hot" (many jacuzzis at Mexican AI's are just bubbling circles of sun-heated luke warm water), the After Bar (a sports bar with many TVs), the dining options at The Market (a central food court with lots of options for even the pickiest eaters), the 24-hour room service and premium liquor brands available as part of the AI package, and finally the ability to go check out the Sea of Cortez side and swim in the ocean at their sister resort, The Rose, right in town. It was also a super clean resort. What we wished was different: As much fun as it was to be zipped up and down the steep mountain terrain by friendly "Speedy Gonzales" golf cart drivers, it got old after a while and we just wished we could make our own way around the resort on foot. Unfortunately it is so damn steep from the Skypool to the Beach that it's not really an option to walk more than once or twice during your vacation, unless you're there specifically for the cardio workout and not to relax! Secondly, there was only one buffet and one a'la carte restaurant as part of the AI package. Other restaurants wanted a USD $30+ premium per diner to attend, so we stuck to what was part of our package. Considering the buffet never really knocked our socks off for any meal of the day, we doubled up on the Asian a'la carte and did most of our dining from the snacks menu (poolside, room service or The After Bar) or from The Market food court. The poolside service ranged from amazing to crappy depending on the mood of your server, so that was a bit of a letdown. Finally, our kids (and us) were disappointed with the fact that The After kicked out minors after 9pm, but there was absolutely nothing else for families to do at that point. No evening entertainment, no ice cream dispensers available poolside as so many Mexican AI's and cruise ships have made available. Just back to your room to chill before bed if you weren't interested in swimming until 10pm. And finally, it kind of bugged me that with the exception of some caged tropical birds, we didn't see a single animal like the coati and iguanas that roam openly over so many other resorts. I like the fauna of Mexico as much as the flora, but it isn't found here. Final Verdict: It was still great value for the money, and I might return here with just my wife if we were looking for a low-key, romantic getaway without the usual chaos of Mexican night life or pool party antics...and even spring the extra dough to try the other a'la cartes. As a family though, we will not return. We need more to do in the evenings after the bars have kicked out the kids long before their bedtime, and I want them to have ice-cream machines and poolside snack service long after 5pm. The room service was great, tasty and fast here...but we didn't come to Mexico for a week to spend it in our room which is what I suspect most honeymooners are doing here!

Platinum Yucatan Princess: The resort is great!

Except for the stinky smell of stale tobacco from the curtains and the towels everything else was absolutely great at this resort! That smell even came home on my suitcase. Driving back home from Toronto I noticed that my car smelled of stale smoke. It’s a new car and has never been smoked in.

Royal Solaris: Great resort

In my experience, I found that the rooms were clean, pools had lots of room, drinks were cold, and the activities were fun. The part that fell short for me and my group was the food. You could always find something that was edible, but nothing that was outstanding. We did end up eating off the resort a few times.

Delfin Beach Resort Puerto Vallarta: Great for the price

We stayed for 11 days at this resort in January. Our room was great, it was a standard room with partial ocean view. The room was updated but sure would be nice if they would throw in a fridge. The bed was very hard but that is normal for Mexico. The food had little variety from day to day but for the price it was okay. Since the price for the hotel was cheap we ate out at the local restaurants most of the time. The location was perfect, walking distance to everything we could ever need. Real [... read more]ly could use an employee to serve beverages around the adult pool:)