Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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PS12  - 

Verified Purchaser

Paradisus Princesa Del Mar: Great Resort!

The gardens at this hotel were well maintained by the gardeners. The junior suites premium rooms were spacious and newer (block 6). The beach and the ocean were great! The pool was clean and well maintained. The service was good in all the restaurants and bars. The buffet was lacking seemed to be the same everyday. One of the things that I didn't like to so much was the large amount of flies at the buffet which I think could have been taken care of. Sakura the Japanese restaurant and Cuban resta [... read more]

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Ppaul  - 

Verified Purchaser

Club Karey: Terrible expirience

On arrival had to wait for room at least 2 hours.Room itself not clean. Towels and bed sheets stained. Not enough coat hangers.Water pressure very week, hard to take a shower. Food-we had few choices but it was't pleasant because there were to many flays. After few days we were forced by the staff to move to different room(all the vacationers from our building and the building next to us to).The reason for that was that these two building were next to a complex, fenced off with three huge villas [... read more]

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Mike905  - 

Verified Purchaser

Brisas Del Caribe: Receptionists should be more polite

In my group were ten members, one infant and nine adults. Our expectations were that young couple with a child with get the room first, didn't happened, and they have to wait for a crib two days. On top of that four of five rooms we occupied were without air condition. Also one day didn't have hot water. In one room lights didn't work, in my and other one telephone. Telephone was fixed on Wednesday in other room, I left before technician showed up to fix a telephone in my room. Dishes were dirty [... read more]

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Stony girl  - 

Verified Purchaser

Playa Caleta: Good Times!

The hotel was good enough the food was alright loved the BBQ chicken at lunch time the pool was awesome never got out of it and the room was clean and the staff was very nice I am going back to the same resort for 2 weeks next April had a great time!!

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Dionities  - 

Verified Purchaser

Roc Arenas Doradas: Beautiful Resort

A great well kept resort, updated rooms with great new air conditioners. (600 Block) The beds are comfortable and the bathrooms are spacious. The food is reasonable and condiments are available (they could put a few grains of rice in the salt and pepper shakers). The beach is just awesome and the water is warm, great for swimming. The pool is nice with no shortage of loungers. We tried all of the a la cartes, our favorite was the Tex-Mex (try the Pork Chops). We spent our evenings in the Lobby B [... read more]

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Rose1978  - 

Verified Purchaser

Royalton Hicacos Resort and Spa: Paradise Resort!

I enjoyed my stay and would recommend this resort to all! The service was spectacular, the food I can't complain about, my room was nice (although the other couple that came with us had a bad experience with their room), the beach is like no other and the pool areas are filled with entertainement, games, laughter, and great service. The Michael Jackson show (nightly entertainment) was great and the excursion to Havana was informative while the dolphins was an experience of a lifetime!

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JackD1875  - 

Verified Purchaser

Brisas Del Caribe: Good, Just Good.

Its Cuba. The beaches and weather are fantastic, 10 straight days of sun, no clouds, no rain. White sand beaches and crystal blue waters. Very windy though. On the other hand, the food and the accommodations leave to be desired. The buffet is below average. The food is weird like they don't have a particular theme or pattern or an idea in mind of what they want to serve. Its all over the place and is not very good. The 24 hour snack bar, forget about it. It may satisfy you drunk at 3am but for a [... read more]

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Leekfarmer1  - 

Verified Purchaser

Paradisus Princesa Del Mar: One of the best in Cuba

This is a very nice resort with great pool area and beach. Buffet has ample choices for anyone. A good choice of A La Carte Restaurants that also have great food. Rooms are large and clean. Beach bar is lacking choices of drinks. Washrooms for beach area is a little walk to get to. Washrooms on resort needed to be cleaner and stocked with tissue, soap and towels - this would be the only important issue that I would downgrade it to a 4 star. Being one of the last resorts on the Varadero peninsula [... read more]

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Jay McKay  - 

Verified Purchaser

Blau Varadero: Excellent!

The hotel was lovely and the food was amazing. I particularly enjoyed the fresh morning smoothies and 24 hour snacks. The piano bar was great for smoking cigars and listening to jazz, and the beach bar was the place to dance. I can't wait to go back next year!

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Scotiabank  - 

Verified Purchaser

Starfish Jibacoa: Absolutely great

Example: What did you think about  this hotel? (grounds, public areas, rooms, dining, features, etc.)I thought for a 3 star we recieved top notch service everything was clean and food was good.Staff was very very friendly

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Wee T  - 

Verified Purchaser

Roc Barlovento: good resort, old but beautiful.

good beach, good location in town, rooms clean. The new Vintage bar which only opens on Saturday and Sunday is the best on the Island. Classy premium drinks at minimum cost served by a gentleman, Javier. 4th time at this hotel, 15th time in Cuba.

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Cuba fan  - 

Verified Purchaser

Iberostar Origin Tainos: Amazing Trip- Wonderful Hotel

Everything about this resort was awesome. Spent a lovely ten days there with our family. Food, Service, beach and pool were outstanding. The staff go above and beyond to make you feel at home. Always a wide variety of food, they do the best with what they have. George and Daisi at the pool bar, Glenda at the buffet were always there with a smile and a warm welcome. Would recommend to all.

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Carlos Billy  - 

Verified Purchaser

Club Kawama: Good People

It was clean and had all I needed it.. I would probably come back to this place in the future !! I hope they can improve the food just a bit and I think people will visit this place more often. Other than the food, all of it its great!!!

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Pats  - 

Verified Purchaser

Muthu Playa Varadero: Great resort and great value

We stayed at playa d'oro from April 12-19/15. We had a great trip. We stayed on the ground floor room 1009. It was decorated ok, the air worked great. Hot shower everyday. Close to the beach, the pool and the buffet. Had a king size bed that was very comfy. The maid service was good...gave her a 5.00 tip and a pretty scarf. We had numerous swans and our patio drapes were done beautifully. Went into the town of veradero for 5 pesos one day. It was very hot, but we persevered and got some souvenir [... read more]

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Snowmansgirl  - 

Verified Purchaser

Blau Varadero: Love the Blau Veradero

This hotel has an amazing staff. Warm, friendly and sincere. Can't do enough for you. The service in the restaurants was simply outstanding. We also enjoyed the live music during lunch and dinner. The food was good we could always find something we liked. Our room was on the 12th floor and quiet. We were not bothered by noise in the room. We didn't go to any of the evening shows but saw the entertainment team during the day at various activities. The beach is lovely and clean. You need to get up [... read more]

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Spanish Joy  - 

Verified Purchaser

Barcelo Solymar: Resort is accomodating

As this is my 2nd trip to Barcelo Solymar and 1 time to the sister resort, Arenes Blancas; I found a few changes. I stayed in the renovated area the first time and the unrenovated section the last trip. Big difference, I had a few problems on the last visit. The first visit - No words - just FANTASTIC.... On the second trip, A totally different story. Only a shower as bathtub not able to hold water due to plug fix; No remote control for the TV; terrible pillows (pcs of foam stuffed in pillow ca [... read more]

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Maritime traveller  - 

Verified Purchaser

Sirenis Tropical Varadero: Beach was beautiful

We stayed in the main hotel. It is pretty run down needs some major tlc. Our air conditioning did work and we had hot water the whole time. Which apparently has been an issue with other travelers. The buffet was ok. You could always find something to eat. The snack bars offered hot dogs/ hamburgers/ fries. They said they offered pizza but the three times we asked for it they said they were out. The week we stayed apparently was their local march break so the resort was full of locals. We saw two [... read more]

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Sarah80  - 

Verified Purchaser

Valentin El Patriarca Varadero: Wonderful resort!

We had such a wonderful trip. The resort was extremely well kept and clean. The staff was excellent and the food was very good. We didn't find the resort too big so it was no problem walking from the beach to the buffet . Would highly recommend this resort.

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Grestski Girl  - 

Verified Purchaser

Valentin El Patriarca Varadero: NOT a great resort!

When a resort states it is new or renovated I didn't expect to see poor washrooms that had broken fixtures, missing toilet seats, and overall poor renovated workmanship. This is not fault to staff working at the resort, but the huge problem with the towels, as we went 5 days with same beach towels, and the bath towels some were old, stained and grey in colour. Again, no fault to staff, they are friendly and do their work well. Overall the resort is definitely not a 5 star anywhere, not because i [... read more]

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Sandi104  - 

Verified Purchaser

Starfish Jibacoa: Great snorkeling venue

Fantastic long, sandy beaches, with lots of shade under trees. Best spot around for off the beach snorkeling. Staff are great. Great bar staff. Food is normal, really good desserts and bread. Beds could be more comfortable. Might be a good idea to bring a fitted sheet.

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