Royalton Hideaway Riviera Cancun: Hideaway at Christmas 2nd time around!

This is for sure one of our most favourite resorts to go to! You are treated so kind and the staff and everyone go out of their way to make you feel like you are home! We had a bit of a hiccup on last day but they rectified that situation within a half hour and we were well on our way to enjoying our last day and night there with a few extra perks. The entertainment was a bit different than last year but just as great!. The food all was wonderful with the exception of one disappointment at [... read more] an ala carte but in reality wasn't the food but delay with service but not bad enough to ruin trip by no means. We felt bad as we always tip and didn't that particular night. Last year that had been one of our favourites. Sure it will be again. Christmas eve dinner was very nice at the Dorado. Want to give a shoutout to Mauricio and Lilianne who took very good care of us at the pool . We always had towels and a great spot we happened to like at the pool. At the buffet some of our favourites was Ivan, and Alberto and Sergio. Some our favourite bartenders and bar staff was Joel, Henry, Gwendy and of course George. They all were great ! Just need to start writing down all the names so can make sure each one gets recognized. Even on arrival I think Adrien or Adriana checked us in and was very helpful and gave us a wonderful room and our friends who accompanied us and it was there 1st time. Cant wait to go back again....maybe next Christmas and we have a few more to maybe take next time. Love it there at the Hideaway!!

Dreams Huatulco: Great trip

The resort is in a great location. The weather was perfect every day. The pools are great and the beach is steps away from the pool deck. The ocean was warm and there are lots of water sports available. The resort is clean and the service is great! The restaurants for dinner are very good. Breakfast is also good, but the buffet lunches are not quite up to 5* material. It was pretty much the same thing every day. The ATV excursion was fun! We travelled over New Years. The New Years food, [... read more] was TOP NOTCH!! along with entertainment and fireworks. Its a safe area to visit.

Dreams Riviera Cancun: Dreams

Hotel was good. Rooms good. Food just ok. Longer hours would be better with kids wanting to eat earlier than 6pm and before 8am. Beach was very good and pools where great. Staff was friendly and helpful

Grand Sunset Princess: Fantastic resort with something for everyone!

I am an avid traveler(3 times a year) and I must honestly say that Grand Sunset Princess was by far the best resort I’ve stayed at in the last 5 years. The pros: great drinks concocted perfectly,wether it was a bloody ceaser,mojito,pina colada or any of the featured cocktails everything tasted perfectly balanced and delicious! The various restaurants that are available for reservations we’re most definitely a hit! La Vaqueria was definitely the star of the show. I ordered a beautifully cooke [... read more]d rib steak that was extremely delicious! The Miso resto with a hibachi grill and trained flare chef was a great show to experience and the food was lovely, Mexican was very tasty as well and so was The Fondue. The only letdown was Mama Mia the Italian resto, it lacked flavour and was not good at all( although the service was impeccable) . The nightly entertainment was always on point and had a lot of different shows that most other resorts don’t even try to attempt. Besides the typical Grease show that is prominent in every vacation destination they had a variety of different shows to offer that I’ve never experienced in all my years of staying at resorts. The Horror Show was a real treat and had me enjoying every minute of it. The only show that I found was not up to par was The Aladdin show but it still gets an E for effort. The 24hr snack bar was a lifesaver on many nights and so were the BBQ stations by the pools every single day. Beautiful and spacious rooms. And all the employees were super friendly and enjoyable to talk to. Cons: For some people the resort may seem like a huge city that takes time to navigate and you can easily get lost( I timed myself walking from the beach to the lobby and it took a solid 40 minutes) for people with limited mobility it can be a real problem. Honestly that’s it for cons for me everything else was highly enjoyable I’ll definitely come back if ever go to Riviera Maya again.

Grand Riviera Princess: Wonderful place!

Amazing vacation at Grand Riviera Princess. Very big, clean resort. There are 7 a la card. The food in bouffet was very good all kind of food variety. The only thing is in bouffet has to be more different kind of chicken. The city was very safe. Near to Playa Del Carmen.The staff were amazing people. At the main pool there are 2 boys name Victor. They are very nice. We definitely go back there again. Safe resort, could use all facility from Grand Sunset Princess too. If you are looking for silv [... read more]er go to Joy Tura Playa del Carmen.

Valentin Imperial Riviera Maya: Very good!!

The food was amazing and the resort absolutely beautiful. My parents did have an issue with bugs in their room but it was dealt with. I would also recommend that the hotel puts in more ladders into the pool in the swim up area for older people to get in and out in more areas. Our room smelled a bit musty and I think was in an older part of the hotel. But all in all was still excellent.

Bahia Principe Explore Akumal: Best Resort!

The staff were wonderful. Never passed a staff member who did not say 'Hello" and ask if we needed anything. Food was very good. Fan in our room was broken , took a couple calls but was taken care of quite promptly. Beautiful location. Liked that we could go to Tulam ( staff not very helpful or friendly like Akumal!) and Coba Resorts as well. Had a wonderful trip.

Iberostar Waves Quetzal: Another Great Stay at the Quetzal

We love this hotel. It has a very Mexican feel which a lot of resorts are abandoning. (See Riu) We love the colours and the jungle feel. The smaller size of the resort also makes it very easy to get around. While there is less choice in the buffet than some of the larger resorts, the quality of the food is amazing! The Playacar beach is probably the nicest beach in the Mayan Riviera. The pool is great , however a couple more shallow areas for the kids would be nice. The staff at this resort are [... read more] also incredibly helpful! We only had a couple minor complaints about the Quetzal. 1) There is only one drink bar down by the beach which can get really busy. 2) The rooms are a bit on the small side with double beds instead of queens. This makes it a bit more cramped when travelling with small kids. However, the positives far outweigh the negatives and we definitely plan on returning to this resort.

Vamar Vallarta: Great trip!!

Our family vacation to the Vamar Vallarta was super! The resort is very clean, which is a huge plus. We really enjoyed that the resort had both the Marina and Ocean side areas...it made the days interesting to find new places to relax. Our family agreed we would all go back!!!

Iberostar Waves Quetzal: Home away from home

This resort was beautiful there was lots to do very clean service was the best we've had the rainforest was breathtaking so many animals brightly colored and clean the live entertainment was very good too the food was great especially New Year's Eve and the staff the front desk the coffee shop the maids every person in there should be recommended because they were all wonderful not one person wasn't friendly we would go to this Resort again the brochure does not do justice to this hotel try it y [... read more]ourself you won't be disappointed

Unico 20 87 Hotel Riviera Maya: Ultimate All Inclusive Resort!

Our travel agent told us the resort was only a year & a half old & all the bugs had been ironed out. She was right! We were assigned a hostess who was at our beck & call. If we had any questions/concerns, she handled everything. As well, she offered to make our dinner reservations, spa appointments, book our excursions, etc. Not only was it a beautiful property with all the usual amenities & more but the customer service was exceptional as were the meals.

Bahia Principe Escape Sian Ka'an: Excellent adult resort

This resort is fantastic for adults who just want to relax. The food at the buffet and at the two restaurants is excellent. Access to the exclusive beach and to the adjoining resorts is easy. We only tried two of the restaurants at the adjoining resorts but they were also excellent. The staff are friendly and happy to help. Great value.

Akumal Bay Beach and Spa Resort: good resort

Very clean, food was very good for an all inclusive resort, work out facilities were decent. Staff was excellent. Beautiful location and beach. Penthouse room had a great view of ocean and was very quiet

Riu Palace Cabo San Lucas: Another fantastic RIU resort! !

The resort was beautiful, the food and drinks were great and plentiful. Hotel, grounds, rooms, pools, bathrooms, common areas etc. were always well maintained. The staff were welcoming and a pleasure to spend time with. RIU does it again!!!!!

Selection Riviera Cancun: Wonderful experience at Sensatori!

Enjoyed the Smaller size of this resort. This made everything easily accessible from our room. The food choices were varied. Lots of fun at the Mexican food restaurant-they had us doing the Macarena! Caribbean food restaurant was great seafood dishes and a nice spot for lunch. The room service was a treat-really lovely for breakfast. All staff were friendly and professional. Grounds are well kept clean as are the rooms. Loved having a good sized balcony with patio furniture. Not really partial t [... read more]o the jet tubs in the rooms. Only thing we did not like about this resort is the seaweed on the beach and in the water. It piles up quickly and smells even with workers diligently trying to remove it. We would have liked to be able to swim out more in the ocean but it was too rocky and wavy further out in the water.

Iberostar Waves Quetzal: Wonderful stay

This hotel was beautiful it had many different animals the people were so friendly the accommodations were beautiful clean we will go there again this hotel was run beautifully the front desk people were excellent the cleaning staff was excellent the food was amazing the entertainment was amazing if I were to give this a rating I would say 10 because in my opinion everything was beautiful in this hotel the grounds were well-maintained and even if something happened they were right there to fix i [... read more]t I'm so happy that we picked this hotel because of the rainforest and the rainforest is large the animals are beautiful colors and lots of them so if you want my opinion I'd be telling people about it thank you

Iberostar Waves Quetzal: My first time..and will not be my last!!!

I was at first sceptical on going but in all honesty it was amazing!! The hotel was beautiful!! The staff was amazing!! A few people that should be called out was our maid she made our room beautiful every morning including towels made into new animals and rose pedals 🥰 the front desk clerk Fernando was very helpful! The man that worked the bar in the lobby was amazing very high on detail and fast paced and sooo friendly! ALL staff was welcoming and friendly full of Smiles and eager to help  [... read more]with anything! The hotel had amazing and beautiful food every single day and night! The animals in the “jungle” were friggen gorgeous and soothing and exhilarating and overall I still can’t believe how amazing this stay was! I will definitely be coming back and bring a few new people with me to experience what I did! Thank you sooo much for giving me such a great memory of my First ever tropical vacay!! Oh and the beaches 😩😍😍just amazing

Holiday Inn Resort Los Cabos: Amazingly friendly staff

Amazingly friendly staff, everything was very clean, the food was very good excellent selection and again I can't say enough good things about the entire staff. I really like that it was the last resort on the beach so when you went walking and you were away from all of the hotels and resorts which made it very pleasant and give you the effect that you were really truly away from the cities in the hustle and bustle of everyday life. The week I was there we did not have all of the restaurants ope [... read more]n due to there wasn't that many people in the hotel but what was available was very good the outside barbeques were very nice I would definitely stay in that resort again

Iberostar Selection Playa Mita: Triple A all the way.

Everything was perfect.The location,the staff,the rooms were well appointed and kept spotless,the food was excellent and a good choice was always available.I spent ten days at the Ibero Playa Mita with my three children and their spouses as well as my six grandchildren and everybody was very happy and satisfied.And God willing,we would like to return next year or the year after.The beach and the pools were well used by all as well as many sports activities.

Temptation Resort & Spa: Significant room issues but otherwise a great stay.

Good items to discuss: -Cleanliness was #1. Super service staff. -Other than front desk staff and management, absolutely great staff overall -Great party/sexy atmosphere. Great pool entertainment. -Fantastic patrons holidaying at the hotel -Overall, food was very good. Some great a-la-carte restaurants. -High level of visible security if anyone ever stepped out of line. -Great rock and roll band on Thursday afternoons. -Afternoon pool entertainment/Play Makers were excellent - Adequ [... read more]ate party and quiet areas for pools and beach -Overall, a lot of fun. Challenges: -Ordered a king-sized bed and was given 2 double beds. No help from the hotel or Trip Central. -Forced to upgrade and then had light and air-conditioning issues in the room. Very poor service. Front desk staff not interested in helping. -Resort is most interested in selling Time Shares or upgrades. When we didn't bite on the time share, we received poor service in the above issues. -Trip Central has to help out in these circumstances and despite us calling Trip Central, little was done. Please view our file. - Music at nights was all the same techno-bop every night. They have to look at the demographics and adjust the music accordingly.