Barcelo Maya Palace: Beautiful resort

Huge resort, very clean , beautiful, pretty modern nice and open would definitely recommend to friends, great food , adult pool section was also great.. quiet and calm....peaceful resort !!!!!!!!!!!!!!

Hyatt Vivid Grand Island: Great resort!

The food at the specialty restaurants and the beach club was great. Nice rooms as well. Beach club is off site but well worth the 8 minute shuttle. We loved the resort! We would recommend to friends and would also return.

Barcelo Maya Tropical: Very nice resort

Advantage of this resort is the access to other resorts and restaurants of Barcelo Maya. Nice, clean, high level service, everyone could find activities by their needs. Our room in Tropical was outdated and needs some fixing.

Armony Marival Resort and Spa Punta de Mita: Amazing place to spend vacations

We enjoyed 7 days all-inclusive in Armony resort. Beautiful nature, delicious food (a lot of choices), comfort and luxury and very friendly staff. Great memories of nice long walks along the ocean on soft sand. No weeds in very clean water and the water was pleasantly warm. Every day we could watch whales playing in the bay, turtles on the beach, pelicans and other little birds and fish in the water. Surprisingly no mosquitos or any other flies. No humidity. However, there are big waves on the  [... read more]beach that make swimming a bit complicated or limited. Usually, the waves were getting smaller in the afternoon but you need to be a good swimmer if you would want to swim in the ocean water

Sandos Playacar Beach Resort: Overall an amazing gem in Playacar

This is our first all inclusive experience and Sandos Playacar definitely put a high bar for us. Food - great selections from buffet to ala carte options. If you could book the ala carte restaurant right after you get your room number please do so as they booked up pretty fast. We are lucky to have been able to try all of their ala carte restaurants by booking them in their Sandos App and walk in on others as they were fully booked when we get there. Walk in aren’t guaranteed but its worth the s [... read more]hot, just be genuine and polite to the staff. Pools were great, just a little cold than what you would expect. Beach were great especially if you come when there’s not much wind as these brings huge waves and seaweeds on the shore. Entertainment - the best!!! Theres a night show every night, daily activities by the adults pool and family area. Not to add that there’s multiple food and beverages sections around the beach area. We got the select superior room which gave us a gold bracelet that allows us to have premium liquors and access to places that other tier such as Blue bracelet can’t get into. Service - we really enjoyed our experiences in all of the ala carte as they are more fine dining than your normal buffet. We find that service is much better and amazing ambiance overall. Thank you Isaac, Hermelindo and Pedro for giving us the most memorable experience at Le Gourmet. Spa - we got treated poorly by the front desk staff Sebastian just because we change our treatment from full Body to Relaxing treatment. The massage for my partner was great but the person did mine wasn’t relaxing at all, it was way softer than anything Ive experienced. Booked our tours through seek and go! Thank you Cristobal for going above and beyond and making sure we got our transport sorted even after your shift! Another shoutout to Lorraine for being sweet, and calm. Called midnight to ask for a cream for sunburn and she made sure we got them on time. Overall great experience except for the room quality and spa desk staff experience.

Dreams Sapphire Resort and Spa: Wasn't as good as looked

People were very nice...food very mediocre....no bath tub service was very slow pool was freezing Japanese restaurant was very good the kids also really enjoyed the entertainment and dancing at night they went to kids club alot and enjoyed that

Riu Latino: Just ok!

Booking with Trip Central was smooth. Self serve at Ottawa airport was great. Flight - cramped seats with no padding. Please bring back Elite program Transfer to hotel was ok, no beverages offered. Check-in at hotel was ok although they did not respect the lines, one line for RiU club class, one line for guests that were already registered. People lined up wherever. ROOMS: very clean, room could use additional furniture such as desk. The fridge was well stocked. Plenty of clothes hange [... read more]rs in closet. I love the RiU application where you can request maintenance, order additional towels, blankets, pillows, drinks etc…very efficient and super quick delivery. FOOD: The restaurants were not great, the Asian restaurant is a buffet, all meats served in all restaurants are over cooked. The food is better at the buffet but if you don’t get it off the grill, the food is under a light and not always hot. The omelette/egg station offers precooked eggs and omelettes but not the greatest. They will make you a custom omelette but be prepared to wait as their priority is making large batches at a time. There is plenty of fruits and vegetables and ready made salads which were tasty. The resort does not have any outdoor terrace for dining other than Pepe’s food which serves frozen beef patties, hot dogs, fries, nachos and sometimes chicken and tacos, Nothing is really worth it here! Best to go to buffet! DRINKS: no complaints, red, white, rose wine, sangria, proseccos all good, mixed drinks, frozen margaritas, ceasars, frozen mango daiquiri, gin and tonic, beer were all good. SLIDES - did not try but they looked like a lot of fun PARTY - mostly hosted at another sister resort, transportation provided, many participated and seemed to have had a blast SPORTS BAR - open 24 hours, also best place for cappuccinos, lattes in the morning. You can also get pastries and pre made burritos and sandwiches and fresh fruits SHOP - open 7am to 11 pm, pricey but not as bad as other hotels I visited STAFF: Attentive, polite, welcoming and a great asset to the resort BEACH - lots of chairs, great for long walks, we had red flag most of our stay due to high winds POOLS: lots of chairs, the pools are close together so even if you are at a pool with no bar or activity you can still hear the action happening not far. I don’t think I will return because of the food, I always found something to eat but it was repetitious and eating at the buffet for 3 meals every day quickly becomes monotonous.

The Fives Beach Hotel and Residences Playa Del Carmen: Lush and peaceful

Loved the forest setting, multiple pool choices, the main square where food is served and entertainment provided. Resort is clean, staff very friendly! Great choice of restaurants with very good food!

Grand Decameron Complex Bucerias Trademark: Great resort

I visited this resort 18yrs ago, I must say not much has changed, just some fresh paint. We really enjoyed it again. Everything is clean, staff are friendly and helpful and the food was great. I only have one complaint, the à la carte booking was ridiculous having to line up early in the morning just to try to book and you could only book for the day of. The recommended App did not work. We never ate at an à la carte as I was not wasting a few hours of our holiday standing in line.

The Reef 28 Playa del Carmen: Great Hotel!

Staff was unreal with really good service, food was pretty good with 3 restaurant options on site (Asian and Italian rotate). Great option if you are ok leaving the hotel and checking out the city. Feels pretty safe on 5th Avenue (tourist market street) and only a 5 minute walk from the public beach.

Dreams Riviera Cancun: Nice resort Great if you have kids

It was a bit cold when we arrived, so we didn’t get the chance to use the pool, although some guests were still swimming. The hotel itself is nice and fairly basic, but the rooms are comfortable and well kept. We had a balcony with an ocean view, which made the stay very relaxing. The food was good overall. There isn’t a dedicated entertainment area, so any entertainment takes place on the stairs near the main bar. The spa was enjoyable, though some areas of the resort could use updating. Overa [... read more]ll, it was a pleasant stay and a nice resort. We strongly recommend that you don’t book with Air Transat even the staff at the resort said they are not a great company, all of their complaints are from guests travelling with Air Transat.

Riu Santa Fe: 3.5*

The resort was beautiful and clean. Checking in was easy. The staff were very polite and actually quite amazing. We had a staff member bring our bags to our room and get us ice, he was very pleasant. We had to call to have our coffee and water replenished in our room, I’ve never had to do this. Restaurants were mediocre to good except for the Italian restaurant, it was buffet style and very low grade, we left to eat elsewhere. On our last day I called at 7:00 am for someone to come at 9:30 [... read more] to get our bags, I was told it wasn’t a problem, I called again shortly after 8:00 am to confirm someone would still come and I was told yes. I called at 9:35am to see if someone was on his way and was put on hold, at this point we had to leave without him as it was almost 9:45am and had to be at the front seat by 10:00 am. At first I had this resort at a 5*, it dropped to a 4.5* and then even less. I’m sure the resort could change a few things to bring it as close as possible to a 4.5* - 5* On another note, we met great people, had fun. Would I be back, no.

Riu Santa Fe: Beautiful resort

Beautiful resort lots of pools. The buffets were great lots of options. Was not impressed with the Italian restaurant. The steak house was OK as for the rest they were great. The staff is very friendly and bar tenders were amazing

Hilton Tulum Riviera Maya All Inclusive: Great resort!

Travelled with husband and 9year old son. Looking for cleanliness and quiet and it delivered on both. Great breaky/lunch buffet - fresh and changed up daily so it didn’t get boring. Staff very friendly and helpful in every way. Dinner reservations needed and easily done through concierge. Lots of options for pools and beach loungers. Never had to look for a spot ever. Awesome kids club 10am-10pm and great variety of activities/performances! Felt safe and clean and all around amazing 9 day experi [... read more]ence. We will be back for sure. 9/10.

Occidental Cozumel: Very tranquil resort

Was recommended by a friend who visited 9yrs ago Room was very clean n bed were very comfortable. Ground had beautiful flourish n well maintained Workers friendly Absolutely recommend. And will probably be back. Quiet night life

Crown Paradise Club Cancun: Amazing

The hotel is great. Always clean and friendly. The suite was fabulous including the welcome bottle of wine and the flowers. All the staff is friendly, polite and ready to help you all times. Only concern is the resort has far too many sets of stairs which is very hard for a person like me with mobility issues. The a la cart restaurants are amazing.

Las Palmas by the Sea: Amazing Resort

Very clean everywhere. Always seemed like they were mopping or sweeping. Rooms were clean. Love the staff. Very friendly and welcoming. Loved the food, quite a variety everyday. The beach was very accessible and clean.

Riu Palace Costa Mujeres: Awesome resort

Best resort In cancun! Great staff food and facilities, highly likely to go back. It is a great resort, especially if you have a family because the slides are amazing. The food was fantastic! One of the best buffets. Also, a huge place for me was the fact that you didn’t have to make any reservation reservations for the restaurants. This just made life so much easier.

El Cozumeleno Beach: Would not recommend

I must say, I was disappointed in this resort. I found the food and alcohol to be substandard. The pool area is shaded a good portion of the day, the pool is ice cold, the beach is very rocky and the waves are so strong there was a red flag up all week indicating a strong undertow, not recommended for swimming. The house cleaning came daily but never removed any dirty dishes from the room.

Ocean Maya Royale: Another Great Visit...only one glitch

This was our 4th visit to Ocean Maya Royale, and it didn’t disappoint once we sorted out the room during check in. Last year when we left, we received a letter indicating a room upgrade if we came again within the year, which we did. When I inquired by email about what kind of upgrade we could expect and request certain locations on the property to stay, Luis indicated that "they would be happy to offer us a Privilege Junior Suite". We were surprised, but looked forward to a new experience.  [... read more]Upon arrival, I presented his email; and we were refused his offer. Additionally, the room location that was initially indicated was none of the buildings we requested. Not sure how the wires got crossed, but we were very disappointed. It did turn out well, as they did give us another building with an Oceanview upgrade and had a lovely 11 nights. It was just frustrating that a senior staff member would offer something that was not acknowledged upon our arrival.