Came here for my friend’s wedding and have a lot more cons than pros about this resort. I would never return. Had a much better experience at another resort.
- Most of the staff barely speak English.. huge language barrier.
- no 24/7 café
- Food was not palatable, always the same food every day at the buffet.
- room service would knock at our door at 6:30am every morning and wouldn’t come back later to clean our room or replenish our fridge.
- Barely any shade on beach or in front of the [... read more]pools.
- Some staff were rude, especially if you didn’t speak their language.
- People on the beach were really pushy to try to sell their items.
- Rooms weren’t properly cleaned when they did show up.. cups were still dirty, sink weren’t cleaned.
Not impressed with this resort.
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Melia Caribe Beach Resort: Reconsider
We arrive April 18th 2025 for a full week. We are not picky at all, lets show the good and bad.
The good:
-we went away
The bad:
-AC broke, water flowing in the room in our closet, wet all the clothing
-two of five became ill
-only two buffet restaurants, the food is repetitive, simple things you need are not there, limited on supplies, bland.
-your ala cart restaurants - limited guidance where to book and you can only book 2 days out, therefore you have to plan 3 days of going to th[... read more]e same place at 8AM to book. Mexican, Italian, Steakhouse are your choices. Steakhouse is the best option, the others are upsold
-they are constantly upselling you
Honestly, would not go back.
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Majestic Colonial Punta Cana Beach Resort: Great Resort!
We had a great time at the Majestic Colonial. Loved the pools, especially the one on the family side. Even though we had a swim up room on the Club side we spent most of our time on the family side, as the pool is huge. It starts at the beach restaurant and extends all the way down towards the main lobby. It was so much fun floating down the long pool. We brought our own floaties, but if you choose not to bring one no worries, as many are left behind. Entertainment was good, food was great, esp[... read more]ecially at the beach buffet. Enjoyed the Steakhouse and the Japanese restaurants. The beach is beautiful. If you want to find a beach chair you may have to go early in the morning or wait until after lunch. If you are a cat person you will love all the cats on the resort. Most are friendly. Bring some cat food or treats,
as they are always on the hunt for food. This resort has a lot of repeat customers, as the service is great and the resort is absolutely beautiful.
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A&M Hall -
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Melia Caribe Beach Resort: Amazing Resort
Very good , well kept and beautiful
The staff are amazing and spoke very good English, the rooms were very clean and comfortable, the food was amazing and everything was great. Everything was walking distance from our room and to the various restaurants
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Ocean Blue and Sand: Best Resort So Far
+ Large beach area with lots of beach chairs available
+ Great a-la-carte restaurants and food options, with an afternoon lunch and snack buffet near the beach (all day if Privilege)
+ Great coffee shop with espresso options, donuts and sweets
+ Wildlife (flamingo, cats, turtles, lizards, ducks and other tropical birds) adds life to the resort
+ Great events and night life (you can't get bored here, there is always something going on; there is also a nightclub open until 3am)
+ There are ba[... read more]rs everywhere you go, including cold lemon water stands near pools
+ Resort "buses" go around the resort every 5-10 min, if you can't or don't want to walk
+ Resort premises are generally clean
+ Rooms are spacious
+ WiFi is fairly fast if you are within range; I was able to stream without issues many times in my room
- Room air conditioning struggled to keep the temperature set (building 4)
- Buffet food areas were pretty hot (understandable since they are cooking there all the time)
There really weren't any serious negatives about this resort, which is why I plan to return in the near future. The few issues, such as room cooling may be an issue on paper, but you would always feel refreshed by the cool dry air as soon as you walked into the room even when the thermostat showed 24 degrees.
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Cruffol -
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Secrets Tides Punta Cana: The resort was amazing, loved the security that they had
Our room and the walk out pool was very beautiful. We definitely enjoyed the walk out pool in the afternoons.
The restaurants where great except the Italian one Portofino that is definitely not Italian food. The experience we had there was not pleasant at all. When we received the main course it was so awful that we took two bites and left it. When the waiter came by and saw that we got up to leave he did not ask what was wrong and why we where leaving the food just said bye and left it at th[... read more]at. They were too busy with one guy that I guess was more important to them than everyone else in the restaurant. The other restaurants the staff where amazing.
We did not go to the bars much we would only go to the main lobby before going to dinner. The staff there went above and beyond to make everyone feel at home. We mainly saw Alberto and he is a gem. The drinks that he made me its like he knew what I liked and after the second time he remembered my husbands drink.
I understand that the staff that works there some don't understand or speak English but it does not hurt to smile at the guests when they walk by. A simple smile goes a long way.
Also I noticed the day that we where leaving the guests that where coming(during the day) in got better treatment than we did when we arrived at 8:30pm. The guests should get the same treatment no matter what time you come in.
Overall I had a great time.
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Secrets Royal Beach: Had a great holiday
Our first time to Republic de Dominica...First of all I must say the service provider by Tammy at Trip Central was phenomenal !
We flew non stop from YYZ Air Canada...great timing on the flight and arrived to a very friendly airport staff that directed us to our Air Canada Vacation rep and sent us on our way to Secrets Royal Beach Resort .Quick trip and very welcoming arrival and check in. We were given a choice of room and we went with the Jr Garden Suite...it was perfect for us!
I must say[... read more] that also on arrival we were also met (we felt slightly accosted) by a representative from UNLIMITED VACATION CLUB who gave us a welcoming gift (2 refrigerator magnets) and said we had an appointment the next day with a the group.
We just got to our room and the phone rang from the same rep from UNLIMITED VACATION CLUB reminding us to bring our Passports and ID to the meeting. Again we had not settled in to our holiday and felt a little pushed. Not sure why we might need our passport and ID. We had a wonderful day but the next day on the way to the coffee shop in the morning we were again cornered by a UNLIMTED VACATION CLUB rep. We did sit down with him out of curtesy and he had quit the sales pitch. To start with again they wanted our Passport and ID...the even told us they would give us a ride back to our room to retrieve such. After hearing the sales pitch and letting them know the $50,000 was out of our interest and we were trying to relax on our holiday they brought in another "closer rep" and when we turned him down he just promptly walked away without even a thankyou. We could just assume they wanted our passport and ID to tie us up legally in some way. This was the only unpleasant part of our stay. I would suggest researching UNLIMITED VACATION CLUB with Better Business Bureau for another opinion.
Secrets Royal Beach Resort was overall great holiday for us. We ate at every restaurant and tried every bar and pool ...all fabulous staff and service. Plenty of bottled drinking water around every corner of the resort.
HAD A GREAT TRIP....
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Riu Palace Macao: Beautiful resort
This resort is lovely and very clean. Exactly what we were looking for. Very relaxing! The staff were very attentive and pleasant. The only negative comment was the vendors on the beach were quite persistent. As well, very persistent is attempting to sell illegal drugs. Was approached very day to buy ‘weed’ and cocaine. Very annoying!
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SLynn -
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Tropical Deluxe Princess: Great Resort
The grounds were beautiful and well kept up by the hard workers. Loved this resort it was very clean and staff was friendly. Had lots of choices for the Restaurant, the Chinese one with the show was delicious. The entertainment was great my favorite was the circus night. Having a beach restaurant was great. There were 3 pools which were all nice. Love seeing the Iguanas every day the flamingos turtles peacocks and docks. Loved the wildlife. The only thing I missed was having the towel art on my [... read more]bed even with a tip( wasn't a big deal but it is kind of neat to see the different things they make)
The water was very wavy which wasn't great hoping I could snorkel off the beach . Not enough shade umbrellas or chairs around the active pool. But all in all I loved this resort it is great
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Parker -
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Grand Bavaro Princess: Amazing resort
Grounds fantastic
Platinum package worth the cost
Food was good
Rooms great
This was our 6th time at resort and will be back next year
Pools were great Had 3 pools to pick from and a kids pool and slides
Only problem was lots of kids in platinum pool
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BJ07 -
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Bahia Principe Explore Legend: Bahia Principe Grand Punta Cana
I was very disappointed. We are definitely never going back.
Air Transat representative was very unprofessional. Most of us guests were ignored as the representative prioritized booking tours to earn commission. It became necessary for me and other to interrupt and remind the representative of our primary reason for meeting him at 10am in the hotel theater— obtaining essential information regarding our bus departure time.
Food was below average. Lunch at The Food Truck restaurant was terr[... read more]ible. To place an order you must enter your room number for everyone to see on the screen above the counter. Wow! it is a matter of time before an unfortunate incident happen.
The room was very nice and staff very professional.
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Private -
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Tropical Deluxe Princess: Very clean resort!
I loved the fact that the public bathrooms were so extraordinarily clean and good smelling. The resort is small, its great for families with kids, great food. The rooms are close to the buffet, pools and the beach. Within 1-3 minutes you can reach any one of those. The lobby, and the you can walk 10 minutes through a small tropical forest or take the mini bus. Beach was alao great. Will definitely return here, one of the best resorts I've been to.
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Occidental Caribe: Disappointed in the Rooms
The grounds and the hotel itself were very nice. We had no problem with the service, staff were friendly and helpful. We had to change rooms 3 times. The first room was unclean, smelt, and the bathroom was gross. We requested a new room right away and were given one. The second room was a bit better than the first. The main room was cleaner but the bathroom was still yucky and the toilet barely flushed with each use. We requested to move again and were given a room in building 2. This room was c[... read more]leaner, had a ceiling fan and looked upgrade. The bathroom was somewhat upgraded, the tub looked in newer condition. The toilet worked as it should. Although this room was better than the other two rooms the ceiling in the bathroom was leaking and left our vanity soaked all the time.
I would love to go back to the Dominican Republic just not this resort.
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El Beso Adults Only at Ocean El Faro: Amazing as always!
3rd vacation at this resort and will not be my last. Well kept, clean, great food, pool and beach. Staff are very friendly and professional. Would recommend the adults only for those travelling without children, it is worth the extra money.
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Bahia Principe Escape Ambar: Amazing service
This was my 4th visit at Ambar and have noticed that the pool area does need an update and more umbrellas are for sure needed around the pool. I truly wish that the staff would enforced the do not reserve a chair rule as many were left empty for a major part of the day. The rooms are in really good condition, very spacious and the service is excellent in all areas of the resort. Daritza at the coffee, Desiree and Marlene at the pool, Michellie and Miguelina in the lobby bar. Service is very qu[... read more]ick at all bars and same at the coffee shop. Truly outstanding service all over the resort.
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Majestic Colonial Punta Cana Beach Resort: Love this resort !
We had a wonderful stay at Majestic Colonial . We stayed at Majestic Elegance last year so I was interested to see how the Colonial would compare as it is said to be lower budget . The colonial did not disappoint and I found it to be quite similar to Elegance maybe just a bit more dated. Everything was extremely clean and the staff were always very friendly and went out of their way to accommodate. I really enjoyed the food we generally ate at a La carte restaurants over the buffet . The steak a[... read more]t the rodeo grill is great and if you can get a reservation at Le Gourmet the beef fillet was amazingly delicious. We did room service pizza almost everyday for lunch and it was so good . The omelette and crepe stations in the morning for breakfast were always a hit. We did a swim up room and I don’t think I could ever do a resort another way after the experience . It was so convenient not to have to fight for a chair by the pool and to know we always had a shade spot . We stayed on the club side and had an amazing butler named Jacob , he truly went out of his way to make sure we had a great experience ! Will definitely be returning .
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Serenade All Suites Adults Only Resort: Absolute Nightmare
We were genuinely shocked by the poor quality of this resort, especially considering its high ratings. While the weather and beaches were beautiful — truly the only redeeming part of our stay — the overall experience was frustrating, disappointing, and far below the standard expected from a supposedly top-tier destination.
From the moment we arrived, the issues began. We didn’t get to our room until 12:30am, only to find we were given the wrong bed type, the AC wasn’t on, and the room was in [... read more]unacceptable condition — dirty sheets, a wet bed, and a bathroom door that wouldn’t even close. Water from the shower leaked all the way out to the main door.
We spent the next several days dealing with service failures. Staff were largely unhelpful and dismissive, and maintenance requests took hours or were outright ignored. We had to fight for a room change, which only came after showing “proof” of our complaints and involving multiple staff members. Housekeeping repeatedly failed to clean properly — towels were left on the floor, and surfaces were not cleaned.
Room service was consistently terrible — food always arrived cold and tasteless. Despite informing them of pork and ham allergies, we were served dishes containing pork multiple times. Breakfast meats were mislabeled (ham labeled as turkey), and at one point we were served a pork dish after specifically ordering salmon. If someone had a life-threatening allergy, the consequences could have been severe.
We were eventually offered a room upgrade and a beachside dinner to make up for the issues — but only in exchange for signing a form agreeing not to post negative feedback or take further action. When we asked about it, we were told we could still leave an “honest” review as long as we acknowledged the resort’s attempts to make things right. Seeing a stack of these forms at the front desk told us this wasn’t an isolated incident.
The “romantic” dinner itself was another letdown. Due to high winds, everyone was moved to the terrace — where we sat near loud groups, including children. The food was once again terrible, and my wife even found a hair in her dish. The only mild positive was that the service that evening was better than usual.
Across the rest of the resort, service was wildly inconsistent. Staff at many restaurants barely acknowledged us. Drinks like orange juice and soda tasted different every day — either flat, diluted, or just off. Meals ranged from cold and inedible (like the lamb at Gourmet) to undercooked and unsafe (a rare burger after requesting well done).
To top it all off, housekeeping never showed up when we requested service, even after multiple hours.
In conclusion, the food was a 4/10 at best, and the service was worse. A serious language barrier combined with a lack of care or attention from staff made this stay feel more like a chore than a vacation. If you’re someone who values good food, service, and attention to detail, this is not the place for you.
The weather was perfect, and the beaches were beautiful — but that’s not nearly enough to make up for everything else. We won’t be returning, and we strongly caution others to look elsewhere.
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Hormi -
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Barcelo Bavaro Palace: great experience
We really enjoy everything, was a magnificent experience from the beginning till the end.
i will highly recommend it to my friends.
staff were very kind and helpful i will suggest for the price to have gazebos on the beach area.
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Danlab1963 -
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Barcelo Bavaro Beach: Everything was perfect except for...
Almost everything was perfect. The pools, the beach, the food and especially the staff were all amazing. However, the rooms are in massive need of renovations. They are tired and do not do justice to the rest of the resort. We unfortunately will not stay on the Adult side until the rooms are redone.
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Pebbles -
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Occidental Caribe: Mediocre
Food not great
No AC for 4.5 days out of the 7
Toilets get clogged
Need more bathrooms throughout main areas
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