Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Nk1224  - 

Verified Purchaser

Costa Club Punta Arena: Totally enjoyable

We really enjoyed our stay at the Costa Club. Staff were all friendly and accommodating, the food was predictably amazing. It does not matter what your taste buds like you will find something. The complex is well looked after with some of the most hard working staff I have ever saw in my 20 +years of visiting Mexico. The pillows could stand to be replaced but that is the only part of the room that was uncomfortable. I want very impressed with the dress code of the ala carte Italian Restaurant. T [... read more]

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Nansy  - 

Verified Purchaser

Riu Vallarta: Perfect resort!

The full renovation to this resort is wonderful! The rooms are modern and energy efficient, there is plenty of space for all the guests, we never felt crowded, or felt like we had to wait too long for anything. The serving staff were very courteous and helpful, and deserve more tips than we saw being left! Love the new a la carte system! Put your name down, take a pager, and go have a drink and watch the dinner time entertainment. There is always space at the beach or around the 4 pools, and ple [... read more]

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Private  - 

Verified Purchaser

Buenaventura Grand Hotel and Great Moments: A perfect Holiday

I booked the Beau Aventura Grand for myself and two friends. Chose it for location,and the good food reviews. We were not disappointed. The hotel is a nice small size,but lots of beach chairs, great pools. Beds comfy and clean. All in all we had a wonderful stay

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Private  - 

Verified Purchaser

Vamar Vallarta: Good 3 Star

The buffet restaurant was fairly good. There was always fresh fruit and the variety was reasonable.The servers were attentive and the atmosphere by the water was a nice change. The front lobby staff were excellent in assisting with anything you need. Alturo is easily the best person at the front desk for quick assistance and problem solving. The porter staff were also great. Manuel is the most sincere helpful person that you can ask for. Rooms were clean but no fridge and a balcony is extra $.  [... read more]

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Gerald  - 

Verified Purchaser

Hacienda Buenaventura Hotel and Mexican Charm: Fantastic Resort

Found everything on this resort really good,would have liked more variety in the buffet but that’s just me.The staff from the front desk down to the bell boys were very friendly and all go out off their way to help you,pool you could just walk in nice and warm.Air Canada reps leave a lot to be desired ,after finding our transport at the airport our cases were put on Bus,The rep said we have lots off time go have a beer we won’t leave without you.15 mins later the bus is gone luggage and all  [... read more]

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Private  - 

Verified Purchaser

Costa Club Punta Arena: Loved it!

This was my second stay at Costa Club, and I would stay again. Kind, friendly, hard working staff, good food, clean and beautiful rooms. It is an easy walk to the Melacon, and has access to a long beautiful beach.

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Assmaa  - 

Verified Purchaser

Krystal Puerto Vallarta: Awful resort

This hotel is rated 4 stars but in reality it deserves 2! Buffet is disgusting, we saw a guy fill a juice cooler from a paint bucket. Food was horrendous as well! We had to eat out everyday. The staff is VERY unfriendly & the cleaning service is horrible. They close and open the bar as they choose. They have 2 restaurants that are reservation only and when I tried to make a reservation for one of them the whole week she told me “it’s fully booked for your whole stay, bye now”. The hotel is [... read more]

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Pv fans  - 

Verified Purchaser

Costa Club Punta Arena: Relaxing getaway

We quite enjoyed our stay overall. There was one person who strolled the front lobby area (im sorry i didnt get his name) but he worked days.. ensuring we had everything we needed. He was wonderful. Nice room with a great view of the pool and ocean. LOVED the iguanas on the property. Food was decent, bar service great. Friendly staff. Room cleaned perfectly and daily. Fantastic A La Carte and a great location. My only recomendation would be to allow visitors to have a tour of the location to see [... read more]

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Michael  - 

Verified Purchaser

Vamar Vallarta: Hotel is older and is rated 3stars, however it is clean and the food was very good I would return

I'm always traveling and don't often take the time to write a review, but after seeing some of the negative comments below I wanted to share my experience. The hotel is in a great area of PV at the marina and you can walk around the shops close by. There is a fantastic market at the marina on Thursday nights. The hotel is old and is rated 3stars, however it is clean and the food was very good. The staff are outstanding and were always very pleasant. Would have been nice to make tea/coffee availa [... read more]

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Beautiful resort

This resort was exactly what we were looking for traveling with my 85 year old parents. Compact, accessable, warm pool, good food, friendly staff and wonderful weather. It could get a little loud at night. The way the hotel is built all the activities are in the middle.

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Private  - 

Verified Purchaser

Samba Vallarta: Nice, laid back resort.

Comfortable surroundings, very friendly staff. An altogether great atmosphere. Great food, good variety. Good beach with palapas for shade. Great pool for kids. Good entertainment in the evening. Rooms need updating.

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Cecilia  - 

Verified Purchaser

Grand Palladium Vallarta: Positives and Negatives

Hello, We stayed in room 1159 for two weeks, checking out January 23rd. The cost to us was over $5,000 for the WestJet vacation. The following will offer both positive & critical opinions. Positive Comments: The strongest ambassadors the resort has is the staff. They are fabulous, in the restaurants, bars, maids & even your maintenance staff. The facilities are also very good. There is a great sandy beach area too. The salt water pool allows one to be in the ocean without a strong su [... read more]

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Elena  - 

Verified Purchaser

Melia Puerto Vallarta: Great Resort!

We really enjoyed our 1 week stay at this hotel. Check in was a breeze and our rooms were ready when we arrived at 1pm. Rooms were very clean but a tad outdated. The hotel has a very good lay out. The A La Carte Restaurants were very easy to find since they were close together and the pool area was situated in the center of lunch restaurant and bars. The beach was very nice but the people walking by every 5 min to sell stuff got a little annoying after a while. The Melia also had someone on the  [... read more]

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Private  - 

Verified Purchaser

Las Palmas by the Sea: Pleasantly surprised

Everything was very nice. Clean resort, food was very good, staff very accommodating. Excellent location. Evening shows/entertainment staff were very good. Beach was adequate. Excellent time there.

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Starbok  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Excellent resort

Let's see where to begin. Check in was good. They explained everything and even got us into one of the a la carte's for dinner that night. Room huge and beautiful. Everything designed with comfort in mind. Tried to make reservations in the a la carte's, most nights were booked but we were still able to get into all four. Excellent meals. Resort in a good area for going into to town by cab. Buffet on the Hacienda adults only side for breakfast was good. Do wish it had been open for dinner al [... read more]

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Private  - 

Verified Purchaser

Barcelo Puerto Vallarta: Fantastic Place

This was one of the best resorts that i have visited, The food was great,staff very friendly,rooms always clean. Great entertainment,lots of shops on site.Thanks to Karol for recommending this resort.

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Private  - 

Verified Purchaser

Crown Paradise Club: Second Time around

This was our second time at this resort. Food was MUCH better this time around I would have to say. But one thing we really missed was the lady walking around with the hawk to scare all the pigeons and blackbirds away from the food tables. Weather was fantastic, as usual, the vendors walk by but all you have to say is "no gracious" and they left you alone. Beach chairs were easy to find every morning or pool loungers. LOTS of entertainment, and if you have kids they won't leave the kids pool!  [... read more]

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Private  - 

Verified Purchaser

Riu Flamingos: Very good resort.

Food was good, sometimes luck of tea spoons and longer periods for waiting for table making. Rooms were in good shape and room cleanness.Wish the steaks were thicker and done fresh. Wish the servie crew at dinning were more quiet.

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Private  - 

Verified Purchaser

Grand Palladium Vallarta: Great resort

My husband and I found the resort very clean, staff was very friendly and always ready to help if you needed anything. Food was good. The only thing that needs improvement is to let people know that the resort is on a cliff and that there are lots of steps.

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Frequent visitor.  - 

Verified Purchaser

Tropicana Hotel: Great location, but that's it!

Bit of a bait and switch as what you've booked may end up being a very old, unacceptable, unrenovated unit on the second floor, or a very small unit with no balcony facing the street (versus the bay and a nice room). The place is a basic - 3* and could be a lot better with just a little bit of upgrading and support from the family ownership/management group. Staff try their best with what they have to work with.

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