Melia Punta Cana Beach Wellness Resort Adults: Definitely not a 5 star!

After much waiting and excitement, this resort really did not meet our expectations. From the moment we arrived, the staff were largely unhelpful and disinterested in anything we asked. There was no tour of explanation of anything, even the location of the buffet. No activities were posted anywhere except for beside the buffet, and we were repeatedly told to “use the app” when we asked questions. The rooms are dirty and musty, the pillows stunk, though the maid gave the best service of all the s [... read more]taff. You will wait a very long time for drinks, even when you go to the bar yourself for them. The food was terrible - honestly, terrible. Overall, this is in no way a “wellness” resort, it is not luxury or five star. I would rate it 3.5 at best.

Bahia Principe Explore Esmeralda: Mixed Feelings

One of the main reasons I picked this resort was because it advertised that it has tennis and pickleball courts. Unfortunately, the tennis courts are in terrible shape, almost unplayable, and even dangerous because of the uneven surface, poor repairs, and improper surface paint. The pickleball court isn't much better. On the other hand, the food was very good and as was the service staff. Entertainment was also a bit disappointing: always a solo performer with an overladen set of pre-recorde [... read more]d backing tracks. An actual duo or trio would have been much preferred. A final comment: The departure at Punta Cana airport was a disaster, very poorly organized, as we had to stand in various lines (an hour and a half for an Air Canada bag drop) and another thirty minutes for security and customs.

VH Gran Ventana Beach Resort: Great vacation

We enjoyed our vacation at Gran Ventana. I like the smaller size of the property. The food is good. The beach is great. All the staff we encountered were wonderful. Would definitely recommend! Can’t wait to go back!

Iberostar Selection Bavaro Suites: Another great Iberostar

A quality resort, very clean and very well maintained. Very friendly and attentive staff in all areas. Excellent food choices and high end beverages. Fully equipped gym and lots of activities to work off the extra calories.

Secrets Tides Punta Cana: Great resort

All of the staff are very pleasant and helpful. Beautiful grounds, room and beach. Lots of lounging chairs available to relax by the pool or at the beach. Restaurants are very good too! A very pleasant relaxing week.

Secrets La Romana: Great resort

We have got back after spending 9 days at Secrets La Romana. This is a big hotel which is connected with Dreams. The hotel and its staff are first rate and the food in the various restaurants was excellent along with the buffet. We had the preferred status which gave access to a private lounge with excellent bar staff and an all day buffets and private check in. Yes I would go back to this resort

Marien Puerto Plata Hotel: Enjoyed our stay

We really enjoyed all the food here. The staff were super friendly. The rooms were nice but the bed was hard. Sore back on wake up every day. Otherwise really enjoyed our stay. Would recommend to friends and family.

Impressive Premium Punta Cana: Impressive Premium Punta Cana

We had no issues at this Resort. Our rooms were clean. The staff was friendly. Our food was great especially the filet mignon at The Grill. Lots of loungers available. We seen the Queen Show and Circus Show and thought they were great. The Coffee Shop is a really nice touch as we went there every morning.

Secrets Tides Punta Cana: Beautiful!

The hotel & guest rooms were just beautiful. Plenty of lounges by the pools & great choices for restaurants. I would highly recommend this resort. Customer service went above & beyond so many times.

VH Gran Ventana Beach Resort: Good resort for the money

Food good, grounds were impeccable, room was a little outdated but more than comfortable and the service was very good. Location was good with a little mall close by for any necessities. No complaints at all

Dreams Dominicus La Romana: Wonderful time at Dreams Dominicus

We stayed as Preferred guests. Definitely worth it to stay under the palapas in the preferred beach area. Having a butler to meet all your needs is a bonus as well. The beach is 10/10. White sand and clear calm water. The food was very good. Loved the idea of no reservation needed for restaurants. The buffet had a lot of choices. The beef was a bit tough but otherwise all meals well prepared and presented. Quite a few bars with lots of drink choices. Overall definitely recommend this r [... read more]esort over many others I stayed at in Punta Cana.

HM Alma De Bayahibe Hotel: Great relaxing vacay

We just got back and have no complaints. Location, food, pools were all good. Grounds were very clean and room was great. Another set of stairs or a slide into the ocean would be great. Especially a slide.

Bahia Principe Escape Bouganville: A perfect holiday

Loved this hotel… it was our second visit there. The staff was friendly and helpful. The food was amazing. Golf was a bit expensive but our golfers enjoyed the course. Check in was terrible! It was a full hour and a half before we were checked in and there were only 6 people on our shuttle. Spent a lot of time at the quiet pool which was perfect for our group. We learned after we arrived there that we could have booked our a La carte restaurants before we left home. That would have been [... read more] helpful to know! There was NO WestJet rep available at any time for us. We had to figure out getting to airport on our own with some help from the staff at guest experience.

Lopesan Costa Bavaro Resort Spa and Casino: Amazing Resort - Truly had my heart

We stayed at the Lopesan from January 4 to January 11, and I have to say—this hotel truly had my heart. It had everything you could possibly need. There was a 24-hour sports bar in the lobby, along with 24-hour room service, which was amazing. The room hallways, pools, and washrooms were always clean and well maintained. One thing that really stood out was that the hotel has its own boulevard, something many hotels I’ve stayed at don’t offer. Along the boulevard, there was an incredible coff [... read more]ee shop—you could find me there maybe three times a day. There were also many different shops, including organic stores, duty-free, a candy shop, clothing shops, and a pharmacy with a 24-hour doctor’s office, which was very reassuring. The resort had so much for kids. There were two water parks—one located at the end of the boulevard, which was actually really nice. You could spend a full day or just a couple of hours there, and since it was out of sight, it was out of mind if you didn’t want to go every day. There was also a teen club, a kids club, an arcade, bowling, and three escape rooms. Lastly, the entertainment team and staff were incredible. There was always something going on, and they truly engaged with guests around the pool and during the nightly shows. They were honestly my favorite part of the resort. Thank you, Lopesan, for such a wonderful vacation. ?

Melia Caribe Beach Resort: Family Vacation

Our stay at this hotel was a mixed experience. Check-in was very slow, which was frustrating after traveling. The original room we were given had multiple issues: the air conditioning did not work, and both the safe and mini fridge were broken. The manager was helpful and arranged a new room, which we appreciated, but the process took about two hours. Our daughter and son-in-law also had problems with their family room—it was missing a bed and had not been properly cleaned upon arrival. On [... read more] a positive note, the kids’ activities were excellent. The kids’ zone pool and waterslides were a highlight and very well enjoyed. The à la carte restaurants were decent and provided some nice dining options. One of the biggest drawbacks was the lack of beach towels, which were frequently unavailable. In addition, lounge chairs were often saved very early in the morning, making it difficult to find seating later in the day. Overall, while the resort has great amenities for kids, the service and room issues impacted our stay.

Melia Punta Cana Beach Wellness Resort Adults: Beautiful paradise

You won’t regret booking here. This is the place to go to forget real life and relax and unwind. Buffet was full of great choices. I felt so good all week. Pool and beach have lots of loungers. Would suggest going to claim a lounger when the sun comes up to get a perfect spot. Staff were great. Benjamin at the breakfast and lunch buffet in the Level area was so fun and kind. Such a friendly face to greet us. Every part of the Level is worth it. The only thing that wasn’t great was the clarity o [... read more]f the water at the beach I think just because it was so windy and churned up while I was there. The service at beach and pool is wonderful.

Senator Puerto Plata Hotel: Worst resort

Cookes are not properly trained. They fry fish and meat in the same oven. Poor WiFi. Connection drops often. Limited food choices. Only 2 restaurants you can go to every week One buffet is not enough for the crowd Tiny pool. Lack of space around the Pool Housekeeping is best

Secrets Royal Beach: Mediocre Resort

Not too any choices regarding food, but overall it was good. Room Service was very poor. Had to call several times to get what we needed. Entertainmaint was fair. Staff was fairly good, and obliging, and helpful.

Presidential Suites Punta Cana: Will Not Be Returning

Our stay at Bakour Punta Cana Suites was unfortunately very disappointing overall, especially given the expectations we had for a family double birthday trip — though there were a few bright spots worth mentioning. We arrived late and the resort allowed us to quickly eat at the buffet before it closed, which we appreciated after a long travel day. However, our suite was not prepared for five guests. There were only four towels provided, with no extra sheets or pillows. It took over 24 hours  [... read more]to receive additional bedding and bottles of water after repeated follow-ups. The in-room phone did not work, making it impossible to call the front desk or order room service. All communication had to be done via WhatsApp. We were assisted by Saimy at the front desk, whose response time was quite good and appreciated — though solutions still took far too long to be implemented. There was also an extra fee to decorate the room for our birthday, which typically isn't charged. Im normally away for my bdays and I've never had to pay to have it decorated The AC stopped working 3 times during our stay. As compensation for the inconvenience, the resort granted us a late check-out, which was appreciated - 2:45 pm (Shuttle pick up was 3:45pm) The suite itself was a positive: very spacious, condo-style rooms with a beautiful, large balcony. The room also included robes and slippers, which was a nice touch. Unfortunately, some amenities fell short — the washer/dryer did not work, there were no utensils in the suite, and there were no garbage bins in living areas, only in the bathrooms. The fridge is not restocked automatically, including water. Each refill required messaging the front desk via WhatsApp. The grounds itself was well kept and pool was clean, although we found it difficult to snag a chair or cabana unless you were up at 7am to reserve it. I did appreciate that we could just leave pool towels, not having to worry about returning or trading for new ones. Food was a major letdown. If you are a foodie, this is not the resort for you. There is only one buffet, with very limited variety. I ate essentially the same meal every day — grilled chicken or fish with one or two rotating sides. There were NO dietary accommodations, and they ran out of soy milk by day four with no replacement. I am dairy and gluten free, hence the repetition of my meals. That said, Alfonso, the grill chef, was amazing — super friendly and always had my food ready when he saw me. He truly stood out and made the dining experience more enjoyable. The pool bartender, Braurio, was also friendly and provided good service. There were 2 other great waiters, but their names are escaping me. Waiters were a hit or didn't care, while others saw us and knew our drinks right off the bat. The beach situation is also misleading. This is not a traditional beach resort — it sits on a marina, with boats docked 24/7. The water was consistently murky due to boats, seaweed, and coral. While staff did try daily to clear the shoreline, it never resembled a picture-perfect beach. If you’re someone who values a beautiful beach experience, this is not the resort for you. Housekeeping was inconsistent. On the first cleaning, they left dirty dishes with food still on the counter and placed the bathroom garbage by the front door instead of removing it. Cleaning times were also very unpredictable — sometimes very early, other times extremely late. Most concerning was that during one of the cleanings, housekeeping went through my son’s belongings and ALL of his money was stolen from his wallet, which was hidden at the bottom of his backpack. Its unfortunate that we had only noticed it when we got back home. Overall, while the rooms themselves were spacious and a few staff members truly stood out, the resort fell far short in terms of service consistency, food quality, amenities, beach experience, and security. We definitely would not return nor recommend Bakour Punta Cana Suites, especially for families or anyone expecting a true beach, variety of food and honest workers.

Marien Puerto Plata Hotel: Important Improvements Needed

Food services needs to be audited.......our group was 6 adults....5 of us were sick. Wifi is not as advertised "entire complex" there was no access in rooms and dodgy elsewhere. Beach are not well kept.