Royalton Hideaway Riviera Cancun: Had a great time

Amenities, food and drink selection, and cleanliness was great. Staff was welcoming. However, daily room up keep or room service was lacking or very slow. Would visit again easily, one word of advice the beach was not the best for swimming.

Bahia Principe Escape Sian Ka'an: Outstanding Experience!

I don’t want to write a positive review and reduce our chances of securing our suite for next year, however everything at Siam Ka’an was too good not to compliment. The service, from booking to greeting, friendliness of all staff, and the resort itself. Outstanding, see you next year.

Azul Ixtapa Grand Resort: Amazing resort.

Everything was perfect. Nice, clean room with jacuzzi, amazing view, good food, drinks, fast check in and check out, friendly staff... We really enjoyed our trip. We would like to go back in the future!

Grand Palladium Select Costa Mujeres: Amazing resort!

We had a wonderful vacation here! Beautiful resort, great customer service, variety of restaurants ,good quality food there are some unfinished details, but it never bothered our vacation here. We will be back!!!

Secrets Aura Cozumel: Again, great resort

This is our second time at Secreats Aura Cozumel, we like that it’s an adult only resort and we wanted to go diving again in Cozumel. Our last saty there was 2 years ago. The food, drinks and room was excellent with a comfortable bed. Loved every minute of our stay!

Iberostar Selection Paraiso Lindo: Simply the best !

I have been to this resort three times and each time I come back.... it gets better ! The rooms are clean and comfortable, the food is great, the drinks are awesome....full sized and they don't cheap out...and the beach is gorgeous. This really is an "all inclusive" resort....everything that you'd ever want to eat or drink is provided for you and the service is wonderful. Drop in to the cafe for a chai latte or carmel machiatto...enjoy fresh french fries, burgers, hot dogs and ice cream cones  [... read more]at the beach side bar....dine at a five star Japanese restaurant...and if you want to party till 3 a.m....head over to the Galaxy Disco. It's all here.

Riu Dunamar: Great vacation and amazing resort!

Overall, my family and I had a great experience at Riu Dunamar! We had everything that we needed inside the resort, it was nice and clean and the staff were great. We would highly recommend this resort to anyone who is planning on going to Cancun.

TRS Yucatan: One of the best resorts that we ever had been.

The resort is beautiful , very stylish and classy. Extremely well maintained. What makes this resort so special is their staff. Everybody is so kind, professional and very had working. My family enjoyed the free access to all resort bars and restaurants located at TRS Yucatan Hotel and the Grand Palladium Mayan Riviera complex. Our favorites restaurants were the Helous and the Italian. The Alcoholic beverages are very good quality, which is hard to find in other resorts. The night  [... read more]entertainment is amazing. The dancers and the singers are so talented. We definitely will return to this resort.

Secrets Playa Mujeres: Not so much

I promise the general manager not to go public! Bad experience will not recommend will not go back ! 😷😷😷😷🧐🧐🧐😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕

Akumal Bay Beach and Spa Resort: Akumal Bay

Very clean and beautiful little resort. The rooms were clean and spacious, the buffet restaurant was quite nice very eager to please, with a good variety of different types of food and fruits. My only complaint is that Tecate is much better beer than Doseke XX ! The beach was gorgeous especially with the snorkeling right there

Grand Decameron Complex Bucerias Trademark: Nice Resort

Visited for the first time after being away for 5 years, previously been here 4 times. Food - ranges from bad to really good and it depends on what night and what location you eat at. Find the La carte restaurants better than buffets. The Buffet by section 1 really bad. Loved the Italian and Japanese restaurants, Brazilian good too, but if you say no they only come around once for each type of meat. Do not have pizza, it is awful, not cooked and plain. We even asked for it to remain in th [... read more]e oven for a few more minutes but they would not do it. Reservation system for dinner in the carte restaurants really sucks. I am on vacation, I don't want to get up at 7! All the pools are good, we mostly stayed at the adult only one but did visit the others. Hate how people reserve loungers early in the morning then don't show up to use they until 2 or 3 in the afternoon. Beach - nice, lots of room, ocean can be a little rough. The waiters in the restaurants and bars are extremely courteous, and pleasant, really want you to come back to their sections. Wifi is only in the lobby areas but then again we were on vacation so really did not use it much. Rooms are basic and clean. They are musty smelling, bring air freshener with you, I have done this in the past. Biggest complaint is that there are no fridges in the rooms, (I forgot about this when I booked). I checked with Air Transat and they said they would put request on the file for our check in. I also sent an e-mail to the hotel (twice) requesting the fridge and explaining why we needed it. (Medication that need to be kept cool and taken 3 times a day). We did get a fridge on the second day but it was very stressful until then, wondering if it would be OK or not. (sitting on ice can make it too cold) Found that the evening show are not as good as years ago but still worth going to. Do need a bit more lighting in the seating area before and after the show. Would go back as you can get a great deal here!

Grand Decameron Complex Bucerias Trademark: Good resort.

I like this resort because of it's proximity to Bucerias. Easy to go to local shops and restaurants. The staff is pretty good. The food has gone downhill. Booking for the a la carte is absolutely ridiculous! One 7:30 a.m. booking location so you have to be up and over there by 7 a.m. at the very latest to hope for a restaurant reservation.

Secrets Playa Mujeres: Not what we were expected

Booked this hotel to celebrate moms's 70th and my 50th. First is not easy to get to down town Cancún or Hotel zone. It was 30 dollars each way to go out of the hotel, we were told it was 15 minutes from the airport and close to downtown it was not true. Is sold as a Resort & Spa "Adults only" so you expect quite time: Well it was not quite... there was too much noise full of drunk people. Noise until 2 or 3 in the morning. Upgrade is not need it. Why pay extra money for something you are no [... read more]t getting? This hotel is advertised as a 5 dimonds!!! Well is a long way to get there. The food is not what you expect from a five dimonds resort. I know it is all inclusive but you are paying a lot to be there and beside that the upgrade for the concierge privilege club is no necessary you get the same as eveybody else. Room service was very good and accommodating to our needs since my BF got sick (maybe the food?). There was lots of not smoking signs even in the washroom and there was not even one sign regarding not to drink the tap water im the room. The better restaurant was Oceana. Service was good, food was good. The main buffet has lots of room for improvement starting with the food contamination. The ideal on any buffet is that the last customer find the food as if he was the first customer... yes is a high expectation but when you pay that money you can't lower your expectations and you will losse your appetite when all you can see is like leftovers. Tried Gaucho at Dreams... lots of noise, i knew there was kids around. 1hr wait to seat 1 person and then the buffet was nothing but Disgusting. The French restaurant was ok. The italian restaurant was the best, food and service excellent, presentation was great. After complaining to the concierge Manager fir 2 days they offered a bottle of red wine not the best but hey! was included! After all we were happy at the wine cellar where we were allowed to have dessert just because we were getting engaged! But we got nothing special from the resort. All the employees are happy and willing to serve you very attentive but food management has room for improvement. Oh one last thing as a club privilege upgrade we got access to the Spa to the hydrotherapy... we asked for bathrobs and we never got them on our visit to the spa.

Sandos Caracol Nature Resort and Water Park: Good Family Resort

overall good family resort. Beach was rock, so bring water shoes. There is lots of ocean life that complements the eco theme of the resort. There is always room for improvements, but nothing was really bad enough to complain about. Watch out for the vacation club sales pitch. A la carte food was really good except the vegan. That is a wasted opportunity. Prime location, food was a joke. Would be great if the main buffet was open early to allow for excursions and travel requirements, even if it w [... read more]as a light breakfast.

Barcelo Maya Colonial: Amazing week!!!

We went to Barcelo resort as a group of 6, my wife and four grown kids. We enjoyed our morning workouts at the beautiful fitness facility, amazing meals at both the buffets and the alacarte restaurants. Very much highly recommend and hope to return again.

Grand Decameron Complex Bucerias Trademark: Wonderful resort

I love this resort and have nothing but great things to say about it. When one goes a number of times you will see the same faces, staff and visitors, this says something as there are many places to choose from so why the DeCameron? It is simple, they make you feel as though you are coming home. One of the best things that I can say about this visit is that Ricardo is BACK. He is one terrific guy and will strive to assist in any way possible. Will be back next year. Does one ever get t [... read more]ired of it? The answer is NO. Keep up the good work DeCameron. There is no other place on my list as home is home. Thank-you Ricardo for being you.

Barcelo Maya Colonial: Big resort, great landscape

Big resort, great landscape, good food, friendly and helpful personal (Tomas Carrera, reception), good rooms and room service. Bad part - volleyball net goes down at 4:40PM, no negotiation, while other hotels around keep the net on all the times. After 4pm is the prime time to play, not hot. Lots of people in line to play while entertainment member comes and simply removes the net, I personally never never ever seen anything like this on vocation. Overall, great resort, but if I go to Barcelo i [... read more]n the future, I will use another one, not Colonial.

Grand Palladium Kantenah: Great family holiday

The accomodations were good, although bathroom could have been cleaner. Entrance door to bedroom was difficult to open, and the bed too soft for our licking. TV transmission was not great. Great balcony for relaxation and reading. Restaurants were great, staff very helpful and polite. Nice clean beach, and great pools.

Bahia Principe Explore Coba: Okay time beach horrible

The hotel is huge coba is nowhere near the beach but can take tram to beach. Beach not great pools were good pool at Tulum way better. Rooms were good. Given one bed for two girls asked for room switch but didnt ljke the location of the room slept on couch. Food was mediocre. Shows were great. Overall hotel was good. Didnt ljke the timeshare guys bothering us everytime we walked by. If every returned would stay at Tulum. Brazillian resturant qas oksy loved the Mediterranean one

Grand Palladium Select Costa Mujeres: Grand Palladium Costa Mujeres

The facilities in the very first room allocated had lot of complications . No telephone, flooded washrooms prevented us from having a shower throughout stay in first two days.The ground transport in the resort is ineffective, gave us lots of hardships for us to move in the resort.