Grand Riviera Princess: Amazing Resort

Grand Riviera Maya is a beautiful place to go to the beaches are clean. They are constantly cleaning the seaweed garbage, etc.. the staff is very friendly and helpful and speaks English well! The rooms does need to be upgraded, but clean. Overall entertainment was superb. Celebrated my daughter’s birthday with friends, and as per my request, they had a birthday surprise for her dinner at the Mexican restaurant. We were there for five days four nights, and the food was outstanding in all the rest [... read more]aurants.

Royalton Splash Riviera Cancun: You won’t be bored at this resort!

We stayed at this resort the first week of April 2025. We chose Royalton because we have stayed at the Royalton in Punta Cana twice and loved it. We would go back to that on anytime. This one was good but we wouldn’t return. There are a lot of great things such as lots of activities and entertainment. Lots of restaurants. Always something going on. We did find this resort very congested. It’s a big resort packed full of people. That doesn’t bother us so much but it seemed like everything (pools, [... read more] restaurants, hotel rooms, entertainment areas) are all crammed into one big area. There was no quieter parts or nice walking trails/walkways. Busy, crowded and congested. Lots of stuff for the kids to do but would have loved some quieter areas. Also, you have to wake up at the crack of dawn if you want to find any loungers by the pool (amongst rows and rows of loungers all crammed into every spare space). Enjoyed our trip but would not return to this spot.

Paradisus La Perla Adults Only Riviera Maya: PARADISUS LA PERLA - TERRIFIC!

The experience at Paradisus La Perla was incredible. The staff were unbelievable (especially Johnny), the facility and amenities 5 stars! The ambiance and vibes were so high. You had a nice balance of tranquility and party during the day with the pool bar. Night time wasn't too chaotic which I loved. The south bar had some nice events, and it was a great place to socialize have a drink. Loved the kicks bar as well. The food... WOW! Incredible! From the buffet to the restaurants... just amazing.  [... read more]The beach was awesome and although lots of sea weed they did an amazing job to clean it up, but it was such a peaceful spot if you didn't want to be on the resort. The rooms were unbelievable! So clean! So beautiful! The staff also did a nice job cleaning it every single day. My only knock but it won't affect the rating was the entertainment bit. I thought that the entertainment was a little flat (not in terms of talent), but I wish there was some sort of stage just like at many of the resorts where there was a big focus on the entertainment. I think the south bar is great but it's a place of socializing and I felt that the entertainment was drowned out at times.

Barcelo Maya Tropical: Great time was had by all

Loved our time at Barcelo Maya Tropical. Rooms were large, bed was so comfortable. Staff was friendly and helpful. Beach and pools were beautiful. Great place for kids. Wide selection of food, restaurants were fabulous. Sports bar was fun, markets were plentiful with great stores for shopping. ❤️

Riu Palace Mexico: Amazing service!

Very good quality hotel, nice pools and gorgeous beach! Service is amazing. Did a lot of resorts in the past but this was the best service I ever experienced. You can find all the food you can imagine at the buffet. The a la carte restaurants are nice but nothing special.

Bahia Principe Explore Coba: A good visit!

The staff are by far the best thing about the resort. We had a few hiccups with our room (12) being very far away with no trolleys going by, air conditioning didn’t work, and no wifi. (The router was not working in that room) That whole area was not clean at all (animal poop all over the walkways) in comparison to the other areas which were impeccable! The next day they moved us closer and on ground level. There was no king bed available but made the two double beds into one big bed! Once we wer [... read more]e moved and all settled it was much better. The beach this year was clean and wonderful. A few rocks but we personally did not need water shoes. Food was good at the buffet, tons to choose from. Only had one à la carte as they were all booked. The second à la carte we cancelled as it was booked late on the night before we were leaving. So I thought I’d give it to someone else to enjoy! It’s a huge resort, if you like walking there’ll be tons of that! The trolleys were hard to get except up at the lobby.They were getting ready for renovations and I’m anxious to see what it’ll be like. Oh and the hacienda was amazing for shopping! Lastly, we landed in Tulum airport! It was fast and easy to navigate.

Barcelo Maya Caribe: TRYING TO SAVE OTHERS FROM HAVING THE WORST VACATION

Honestly, this place was a huge letdown. We paid way more than we have at other resorts, and it was just not worth it. Pretty much everything was booked the whole time restaurants, the spa so we didn’t get to enjoy any of the stuff we were looking forward to. No one tells you anything, either. You’re basically left to figure everything out on your own. The communication was awful. On our last night, we finally got a dinner reservation (at 9:30 PM!) and I got kicked out for not wearing pants, no  [... read more]one ever mentioned that was a rule. The staff just seemed annoyed most of the time and weren’t helpful at all. Anything you ask for takes forever, if it happens at all. Our room didn’t get cleaned for three days, we ran out of towels and water, and the A/C barely worked. The first time we called, no one came. The second time, someone showed up and said “it’s fine” and left. We were also dealing with horrible paint fumes for two days because they were painting nearby rooms. Couldn't even air out the room because opening the door shut off the A/C. Everything costs extra room service, wine, most activities. So much for “all-inclusive.” The food was DISGUSTING usually cold and the staff at guest services had serious attitude. If you don’t speak Spanish, don’t expect much help. The pools were DIRTY, SLIMEY AND CLOUDY. This was honestly one of the worst hotel stays we’ve ever had. Save your money and go somewhere else, we’re definitely not coming back.

Sandos Caracol Nature Resort and Water Park: Great resort if you have kids

Room was really nice. Service was great. Beach was OK. Food was so-so. Great place to go if you have kids as there seemed to be alot to do. Lots of animals running around. Cenotes were pretty cool to see too

Catalonia Riviera Maya: Nice and clean resort

The staff are excellent, very beautiful and clean resort Small resort with lack of pool entertainment and music as well as nightlife Not being able to get in a la carte restaurants Eating buffet all week got old Variety of beer would be nice as they only had modelo Overall our week was great weather and service was excellent

Iberostar Waves Paraiso del Mar: Great food, quiet, clean

The food was absolutely outstanding. In addition to the already good food you associate with Mexican resorts, iberostar goes the extra mile and throws in a gourmet treat every evening, such as various types of sashimi, seafood, true iberic ham etc. everything extremely fresh. Another special treat is the wildlife (flamingo, swans, turtles, fish, coati) that is truly present throughout the entire resort, including reception :-) You will not have any negative surprises, unless you are super f [... read more]ussy and try to find faults in everything, but then go to 6 stars. One aspect that I missed (e.g. compared to Bahia Tulum) is the fun and dancing every evening. They have a big hacienda that would be perfect for that. But if you want a quiet and relaxing vacation with good food and smiles around you, this is the way to go.

Bahia Principe Explore Tulum: Amazing resort

Everything was very nice. The week that we went was very windy so we could not go to the beach and the beach and water was full of seaweed. That was the only downfall. The workers, food and drinks were amazing. The main pool was a bit dirty mostly on the sides. Not sure how often they clean it.

Barcelo Maya Tropical: Fun In The Sun

This resort is huge, a little too big for our liking. The restaurants are very nice and the food quality was excellent, not so much in the buffets. Same food everyday and every night in the buffets and selection wasn't the best. We did pay $5.00 each and enjoyed the buffet at the Barcelo Palace and found that buffet to be excellent. Way more choices and the quality of items were suburb. Lots of people smoking in and around the pool which we found very disturbing and rude. I wish that ther [... read more]e would have been a designated smoking area so that we did not have to be subjected to the smoking. The rooms were decent and the housekeeping staff worked hard to keep them neat and tidy. All of the staff were outgoing and were very pleasant. Monica was amazing, our favourite employee.

Grand Sunset Princess: Awesome Resort

Beautiful resort, great food, clean rooms, friendly staff. Amazing, relaxing vacation. Yolanda in the sports bar made every visit there so much fun. Her huge smile as soon as she saw us made us feel so welcome. The natural conservation areas impressed us, as most places pave over everything. Would definitely stay here again.

Barcelo Maya Caribe: WARNING DON'T GO

I honestly don’t understand how this place has such great reviews because it was far from amazing. The first night we arrived, my child had an accident, and the way the front desk staff treated us made me want to leave the resort that same day. They were rude, completely unhelpful, and when I tried to explain the situation while upset, they rolled their eyes at me instead of helping arrange transportation to the hospital. Zero empathy. Second issue everything at this resort costs extra. The w [... read more]aterpark, bowling, arcade, ping-pong, pool tables—literally all of it comes with an extra charge. That was a shock because every other resort we’ve been to included those things free. Third, the food was awful. The buffet and snack bar food made my whole group sick with stomach aches and diarrhea. The à la carte restaurants were the only places the food was decent, but even then, you only get four reservations for a 10-day stay. Really? Lastly, the rooms were disgusting. The bed felt like sleeping on dirt no matter how many times we asked for clean sheets. The smell of mold was unbearable it felt like it was everywhere in the room. It was uncomfortable, dirty, and honestly unacceptable. I would never recommend this resort to anyone. Save your money and go somewhere that actually cares about their guest. Oh I forgot also the beach is disgusting they don't even bother to clean up all the disgusting seaweed that collects on the beach, also if your looking for chairs by the pool or clear clean water, you definitely wont find that here. Be ready to party with the locals as they will all get drunk and blast there stereo near the kids pool. Watch out for the staff that rides his motorcycle on the pathways especially your children as he will be on his cell phone while driving on pedestrian walk way. I'm so glad to be home what a waste of money. Worst vacation ever

Blue Bay Grand Esmeralda: You get what you pay for

Pay the extra money for the room upgrade. Nice rooms down on the ocean front. Food was decent, but didn’t seem to change from day to day. Staff is friendly. Especially the ladies serving around the pool. The more you tip the better service you will receive.

Bahia Principe Explore Coba: Very good budget friendly resort.

This was our second time in Coba. The last time was sixteen years ago although we have stayed in the Akumal and Tulum sections more recently. Although dated the regular rooms at the Coba are the nicest of the sections we have stayed. Very spacious and the washrooms are really nice with Jacuzzi tubs and everything. The food at the buffet was quite good and there was a lot of choices so you could always find something to eat. The al a carte restaurants were excellent especially The Gourmet. The  [... read more]staff were of course excellent as they have been every where that we have stayed at the Bahia Principe property. The only thing that we found irksome was that there were no food options at the Coba beach as the blue banders were not allowed at the Akumal or Tulum restaurants or the food truck at Tulum. I know this has been mentioned by others but it would have been nice to have a food kiosk or something at the beach so that we didn't have to trek back to the buffet to eat during our day at the beach. All in all a great vacation and another note that the evening atmosphere around the Coba lobby bar is by far the best of the three sections we have stayed in. Keep up the good work.

Valentin Imperial Riviera Maya: ANOTHER WONDERFUL VACATION TO A FAVOURITE RESORT!!!!

First let me say that once again it was a wonderful vacation. This was my 9th return trip to Valentin Imperial Maya. I have to say thank you to ALL the Valentin Team! They made my stay a wonderful one! I stayed this trip in building #8 ( located at the golden lazy river pool) ABSOLUTELY BEAUTIFUL!!! I stayed in a Golden Superior Room, located on the top (3rd) floor....Gorgeous views and QUIET!!!! Room, services, amenities, activities, food and staff were (as always) 10 out of 10!! A [... read more]nd I couldn't have asked for better weather!!! My building concierge, Paola, was professional, informative, kind, friendly, helpful and a great pleasure to get to know! Tania, the concierge at the Prive' Lounge was also a pleasure to meet and she also shared the same qualities as Paola!! THANK YOU LADIES!!!!!! Food services Supervisor Yolanda, was so kind to remember me, as always and greeted me with a warm welcome back! As well, the other food services staff like Noemi, Samuel, Snr. Angel.....so wonderful to catch up with them all! So great to see all of these long time staff members which is a testament to the resort that they retain staff for years! Bartender, Veronica always a pleasure to see!! And the Golden pool bar staff were all so attentive, efficient, kind and friendly. They also have food services directly at this pool area. I was really surprised to see the beautiful recent renovations of Le Marche Restaurant.....great job!! Just beautiful, warm and inviting for guests. The resort has a great layout and makes it easy to navigate. Easy for walking if you wish or they have courtesy golf cart transportation around the facility all times of the day. The only unfortunate disappointment was the beach and the sargassum seaweed. Since my past visit 1 yr ago, it seems to be far more frequently reaching the shores. I understand this is an ongoing challenge and circumstances beyond the control of the resort management and staff. So sad this environmental situation for all, both for locals and visitors. I understand this is not isolated to this resort but many in the Cancun/Playa Del Carmen areas. Having said this, I still visited the beach area a few times and did enjoy the sun, breezes and sounds of the water. There are beach bars in locations and a quiet beach area with a bar. A Beautiful view still!!! In my opinion, it seemed to create a situation that more people are visiting the pool areas and makes it harder to find a chair.....Or this may be due to the resort being at full or near full capacity. Tough situation to resolve....not sure if more chairs are a solution at the various pool areas or restrictions and monitoring of unused chairs with towels on them will assist this situation. I'm sure its not easy to resolve to work for all which is often the case at many resorts these days! None the less, this will not deter me from visiting again! I have already started looking into my next return visit! This resort is always consistent on all levels and such is the reason for so many repeat visitors like myself. Looking forward to my next visit in the very near future.

TRS Yucatan: Third time is the charm

I have been here twice before. I have also been to many other resorts and you won't find the service better anywhere else, it's 5 star all the time, from everyone there. If you are into a big beautiful beach, you will not care for this resort. They have been struggling with the sargassum and the beach is much smaller than it was in the early 2000s after a hurricane changed it. The food at the TRS is excellent. The rooms are nice, and there are plenty of pools and places to hang out. I recomme [... read more]nd the Chic show and the Bingo night, it's def lots of fun!

Riu Yucatan: Riu Yucatan

Rooms were very clean, the food really good, lots of choices. The grounds were very well kept! The staff were very helpful and courteous! We were very pleased with the hotel and staff. Overall the hotel was very well run! I would come back for sure!

Grand Sirenis Riviera Maya: Nice hotel, but watch your wallet

It's a nice hotel, but when we got off the plane and passed through security, we were directed to a person who tried to offer us a "deal." We later learned it was a scam for a timeshare. When we arrived at the hotel, they informed us about the scam—yet ironically, they then sent us to their own timeshare presentation. Also, we messaged the shuttle bus the day before our departure as instructed, but the person in charge was off that day. You’d think they would have reached out first thing in t [... read more]he morning, knowing we were trying to coordinate a ride to the airport—but they didn’t. As a result, we missed the shuttle, and the coordinator could only suggest we take a cab or risk missing our flight. It ended up costing us $100 USD for a cab to the airport.