Riu Bambu: Annual Family Vacation

Fast, friendly and efficient check in service. Very impressed with cleanliness of hotel. Very easy to get oriented on the property. I enjoyed the fact that everything is within a short walking distance. We enjoyed buffet every day, the variety and quality is at its finest. When red and black caviar is served you know that the Riu is going all out. Plenty of seats, tables and staff to look after your every need. The Bavaro beach is one of the best in the area. Only suggestion I have for the hote [... read more]l is that since we arrived at 10:30 pm with a family of 7 after travelling all day is that they provide a small snack section with fruits and such. The sports bar sandwiches are not enough. As well as bell boy service to take luggage to rooms. It’s a little difficult to get your bearings at 10:30 at night .

Riu Palace Mexico: Riu palace mecico

Hi Kevin its Mike and Laura to tell you sbout trip to the Riu Palace in Mexico. To start the experience was great the staff very friendly ther we're always cleaning somewhere on the resort which was great the food was outstanding always had a variety at the three meal sittings never wemt hungry we would consider this resort again. There was a little rain the odd time but didn't last long just a few minutes thanks for helping us out with our travel plans hope to do business with you again.

Riu Palace Costa Mujeres: RIU-PCM

It is a RIU 5 star establishment... but it is nowhere. It took 1-1/2 hour to get there and the same back to the airport. Everything is perfect all the services, food, beach etc. But next time I'll go to RIU Palace Maya Riviera. It is also 5 star. That is only 15 minutes walk to Playa del Carmen. Because of this I would not recommend this RIU...

Riu Palace Antillas: Amazing Trip

Best experience I've ever had, friendly, great service, amazing food, Aruba is beautiful. We had the time of our lives, the ocean is gorgeous, nothing bad to say what do ever. I'd go back to this hotel again in a heartbeat.

Riu Santa Fe: Beautiful place

This is was 1 of the most beautiful places I have ever been to. The staff was great, they were always cleaning something, everyone there had a smile on their faces. The bathroom had lots of water, the fridge was stocked daily. The food was good, the sand on the beach was incredible, I really have zero negative things to say about this resort.

Riu Palace Baja California: Great resort - Definitely a 5 star

The grounds are very clean. Staff constantly cleaning and sweeping. Staff is super friendly. The food was excellent and lots of choice. We never encountered any waiting lines. The pools were great especially the infinity pool very relaxing. Plenty of chairs available. Only downfall would be for anyone wanting to swim in the ocean. The beach is well maintained but the water is very rough . Resort is close to the town and Marina. Great views of the Marina and cruise ships.

Riu Latino: Nice new resort but food was ok

Family trip south and overall the resort was new, very clean, service was good. The beach was long and well managed with regular drink service on the beach which was rare. However service and restaurant were ok and tended not be restocked as half through the meal service. The specialty restaurant were mostly self service and food quality was ok. The gourmet Restaurant was terrible. Bad service but also they order was messed up.

Riu Guanacaste: Beautiful resort

Resort is very picturesque and clean. It’s large but has everything you could possibly want. We loved the Italian a ls carte the best. Enjoyed both the beach and pool and all the bars. The night time shows were fantastic. Staff are so polite, hardworking and pleasant. Some favourite staff were Dyana, Cruz from the pool and Gonzalo, Danny, Leslie, Yenory from Italian restaurant and Randall and Moses from Sports Bar

Riu Vallarta: Great Hotel - Great Value

Excellent stay - the recent renovations have updated the hotel beautifully. Good value for money and consistent good standard of service, food, drinks and entertainment. Will most definitely be returning to this resort

Riu Montego Bay: Amazing Resort &staff

Where do I begin, from the pleasant staff to the amazing entertainment every day was great. I had the most amazing wait staff Horace at breakfast, so friendly and knew exactly what I drink in the morning. Wonderful and pleasant night waitress Abbigale. Hotel was always clean and food very tasty. Can’t see myself visiting any other hotel in Jamaica. Thanks to u all. ❤️

Riu Guanacaste: Family resort

Generally speaking it was good but if you are looking for improvement the hotel lobby and the common areas need to be properly ventilated it was very hot specially when the ceasing fan either didn’t work or was not on high to make a difference. Food and service was great staff were polite and helpful landscape was well maintained and very beautiful

Riu Palace Antillas: Excellent choice!

The food was fabulous..we did not get the room we requested but other than that th resort was pretty clean...food was amazing..service was great...we would recommend this resort to others, Thank you, Jelena

Riu Palace Baja California: Amazing Resort

This resort was beautiful. The rooms were very nice and clean - had every amenity you would want, including your own Bar!! Spectacular view from our room. Restaurants were nice, just wish we were able to access the other restaurants (besides buffets). Overall would recommend, had a wonderful stay! The RIU parties were a huge bonus!!

Riu Guanacaste: Wonderful Resort!!

Our first visit to Costa Rica has been absolutely amazing. Hotel was beautiful and very clean. Food was great at the buffet and the staff was super friendly. a short walk on the beach to see the white face monkeys. Highly recommend!!

Riu Palace Costa Mujeres: New & spacious

Our stay was fantastic. I don’t know if it was the time of year (shoulder season) or what but we never had to wake up at the crack of dawn to reserve beach or pool chairs. This is the most annoying part of all inclusive resorts IMO, and this resort had plenty of lounge chairs at the five pools and all along the beach. To top it off you didn’t need to pay for shade in the several canopy areas. The beach was great for the kids as the waves were subtle and the water was clear. The entire h [... read more]otel was modern & new, food was fantastic. The grounds keepers & cleaners were constantly working to keep the place top notch every day. Staff everywhere were very friendly. Highly recommend this for family vacation. The only complaint we had was the rooms with two beds were not queens but rather double beds. A little tight for a family of four but we made due. They do offer a cot style bed but we didn’t bother with it.

Riu Palace Mexico: Amazing resort

Our 6th stay at the Riu Palace Mexico was excellent. We love this resort: it is clean and well maintained, beach is beautiful, food is very good with plenty of selections and service is excellent (even better than before Covid). Special thanks to Louis who took good care of us made our evenings so enjoyable. Thank you for wonderful holiday! April 2023

Riu Palace Pacifico: Great resort

Beautiful Colonial structure on quaint beach front. Impressive main hall to welcome all guests. Restaurants were had easy access on both sides of the semi circular building. Rooms were spacious and well kept. Main buffet was always well stocked and appealing. My wife and always ñ were celebrating our 50th Wedding Anniversary and we were disappointed by the measly dish with four very small pastries Management sent to the room. Not even a bottle of cheap champagne?

Riu Vallarta: Good resort

The resort was beautiful & most of the staff were excellent. There are a couple of problems. To many locals are being allowed on the resort. There management needs to improve. Also the Riu resorts do not take American dollars. Very upset. Will not return to that particular resort.

Riu Palace Costa Mujeres: Wonderful Resort

Great resort with wonderful amenities. Amazing international buffet. Spacious rooms, nice staff Walking distance to the most gorgeous beach. Great entertainment. The most clean resort we have ever been to. Many swimming pools to enjoy.

Riu Guanacaste: The Best Resort

Our first impression was how clean everything was. There was no garbage anywhere. There were people cleaning all the time which was comforting after a pandemic. All the staff were polite and respectful. Their was a huge variety of food and drink options. Our boys loved the sports bar mainly for the pool table and table tennis but aLso because it was a really hot week and that bar had air conditioning. We would return to this resort.