Grand Palladium Vallarta: Great service, but many faults.

Great service and great room. Food was good but 1 of the 4 restaurants was closed 8 of the 10 days there for wedding groups. The main pool is not heated and I could not use it, toooo cold. One last beef, I was on the third floor (actually 4th as they could floor zero as the first floor) and 48 steps to climb up, no elevators. This resort has steep stairs all over to get to main or adult pool. Not a good choice for anyone with mobility issues or baby carriages. Long drive (about 50 minutes) from  [... read more]the airport and in the middle of nowhere.

Grand Palladium Lady Hamilton: Wonderful Resort

This is a somewhat large resort but transit is provided for those wanting it to travel the premises. The grounds are kept immaculate with daily grooming. Pools are cleaned daily with adequate lifeguard supervision. As retirees, we appreciated having the Adult Only Pool and Coral Beach area without children to allow for a more relaxed and quiet vacation. All meals were well presented, good portions and a large selection to provide something for everyone. The buffet changed slightly each day with  [... read more]a themed menu and the a la carte restaurants were delightful. All staff, whether maintenance, maidservice, bartenders, waiters, lifeguards or the like were very welcoming and friendly. Our room and building had been recently renovated and updated and was decorated in a tasteful manner. There was adequate linens available and replenished when needed. The refrigerator was also always kept with water, sodas and beer. Little added touches such as flowers on the bed, turn-down services with chocolates, etc. were enjoyed. Our only negative comment would be that an expensive article of clothing was taken from our ground-level terrace. This was reported to Customer Relations and Security who did an investigation but nothing was found and no compensation was offered which was disappointing. All in all, it was a great vacation and we would go back again.

Grand Palladium Punta Cana: Will not return

Grounds beautifully maintained, food ok. Staff need to work on communication skills. Great Beach! Issues with room took a long time to fix. Reservation system they need to have one, waiting in line for up to 2 hours for an a la carte is not enjoyable.

Grand Palladium Lady Hamilton: Great resort

Excellent holiday place. Beautiful hotel, good food, lots of things to do!! Beaches and pools were great and I enjoyed the tennis courts and all the activities available at this resort. Overall excellent place to go. I'd recommend it to anyone looking for a relaxing holiday vacation spot with lots of things to do..

Grand Palladium Lady Hamilton: Great Resort

The Resortt is well kept. Grounds are manicured Especially near the spa. Our room was spacious and kleen. We were served premium drinks at the bar. Great resort for families with younger children as well as for older adults. The pools are great. The food was very good at the buffet. We loved the Mexican a la carte restaurant. The live entertainment was great. I would definitely go back and recommend this resort.

Grand Palladium Select White Sand: Loved it!

First trip to Mexico and had a great time! Jr suite villa room was very spacious, clean, well maintained. Filtered water throughout the resort so no water issues as found in other countries. The food was great (buffets and a la cartes)! Lots of variety, cooked to your liking, colourful displays, something for everyone! Staff very friendly and helpful. Lots to do, or nothing to do if that is your preference. Efficient travel options between resorts. We would stay at the White Sands again.

Grand Palladium Select White Sand: Resort

The resort grounds are absolutely amazing. Some of the staff are fabulous but the majority have no idea what is happening around the resort. Housekeeping issues. Would recommend this hotel for the salt water pool.

Grand Palladium Vallarta: Great resort for families

Grounds were nice, a little zoo in middle of resort in amoungst trees, bushes. Clean rooms and facilities, Mexican decor ect. Food pretty good in Buffett the Mexican and Asian were good, Italian and rib/steak place were not very good.

Grand Palladium Vallarta: Great Resort and Still Making Improvements

We have now stayed at The Grand Palladium Vallarta three times ..last time five years ago. We liked it then and it has even gotten better! We just returned Feb. 2/16. It would appear you need to congratulate the management for putting systems in place for improvement... BUT I think the real thanks and cuddos have to go to the par excellent staff!! We have traveled considerably and there is no doubt this is the best overall staff ever! The food quality has improved and it was quite good before. [... read more] I did not get to all a la carte restaurants but everyone I tried was good. The beach barbeques were very good. I will provide an in depth review on Trip Advisor in the next couple of days.

Grand Palladium Kantenah: Amazing!

This was our 5th visit here. Absolutely nothing could have been better. The staff go out of their way to make you comfortable and the grounds are spectacular with something for everyone to do! If anything, maybe a softer bed would have been appreciated.

Grand Palladium Punta Cana: Grand Palladuim Punta Cana

Cement hazards to fall into which my wife hurt herself Room was not ready Room changed because plane was delayed 4 hours Service was slow at bars Even with tips Front counter staff were indifferent to complaints Attempts to change $ 20.00 bills into smaller amounts was always difficult at front desk

Grand Palladium Select White Sand: Tropical Beauty

Beautiful rooms, very clean resort, food was fantastic, nice pools and beach was pretty good. Service was great and resort was beautiful. There is even a salt water pool that you can swim in and there are many small fish in it.

Grand Palladium Vallarta: Pretty average resort, raitings said it was a 4+

To far out of town, our room was mediocour not premium like stated in add, adult pool to small. Food at buffet was mostly cold if not made at cooking station. Staff was really good. The ground were nice, we like the jungle feel.

Grand Palladium Vallarta: very beautiful resort

this resort is very nice. The grounds, pool, beach , food, drinks and staff were great. We enjoyed a very relaxing week there which was the main reason for our trip. Thank you very much for making this happen for us. We would highly recommend this resort.

Grand Palladium Select Bavaro: Beautiful resort, bad front desk

Perfect food, nice beach, good rooms but far from shopping area, plus most of the peole in the hotel speaks only spanish , so if u know spanish it will be an amazing option. If not u will suffer in ordering something.

Grand Palladium Select Bavaro: Not-So-Good to Great!

Upon arrival with my wife and I, and my Mom and her boyfriend, we were placed on opposite sides of the complex. We took our concerns to the front desk and spoke with the Manager and, although appearing reluctant, he put us in the same building in an upgraded room. There was no hot water in the room, no TV and no phone. We notified the front desk again, and with some pushing, had the TV and phone fixed and working. The hot water was eventually adjusted and was goo for the week. Bavaro complex wa [... read more]s great; the pool could use some shallower areas as it forced you to be at the wet bar or on the pool deck (no worries, service was great in both locations). The beach was clean and there were lots of palapas and loungers. The a la carte restaurants were terrible to get in; first-come, first-served. They need to fix this problem!! Didn't matter, the buffet was excellent and there was a 24 hour Sports Bar that served pub food from the menu. Overall, a great week.

Grand Palladium Select Bavaro: Tropical Treat

The Grand Palladium Bavaro was fun, beautiful grounds to wander through, safe environment and was overall the most enjoyable vacation to remember. The various locations within the resort were open for viewing and experimenting find restaurants with the use of the on-time, reliable transportation to and fro. Highly recommended for fun-loving people who want to have a relaxing, yet invigorating atmosphere, for a vacation spot.

Grand Palladium Select Bavaro: Good resort, but more of a 4.5 star than a 5 star.

The beach was very good, but there were too many people trying to sell things when we just wanted to relax and not be bothered. The food was good, but not great. Service was ok, but not exceptional. But for the price we paid it was good value.

Grand Palladium Jamaica: good resort

dining can be improved - not enough fruit , salad, veggie selection. Indian restaurant food was served warm not hot, service was poor, itilian service was poor, not enough flavor at the buffet. Buffet service was good. overall resort was good.

Grand Palladium Kantenah: Wow.......Very Nice!

I must say we really enjoyed our stay at the Grand Palladium. The resort is big (we loved walking everywhere) but the train or "golf cart" gentlemen always checked to see if we needed a ride. The buffets were wonderful (even for a picky eater). Prime rib...never had that at a resort buffet before. We love to snorkel and there are lots of fish to see right at the resort beach. Grounds are meticulous and the staff are friendly and helpful. We will definitely be going back!