Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21881 Reviews)

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Private  - 

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Grand Decameron Complex Bucerias Trademark: 2nd time; another awesome holiday!

This was the second holiday my husband and I spent at the Royal Decameron in Bucerías. We were just as impressed this year as last. Rated as a three star, this resort gets reviews like a four star. The grounds are immaculate, the buildings colourful and always being maintained. The staff is always super polite and friendly. The beds are admittedly hard, and the rooms can be rough around the edges, but really, who spends their time in the hotel room when there are crystal blue pools, an incredib [... read more]

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Private  - 

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Paradisus La Perla Adults Only Riviera Maya: Beautiful resort

Beautiful resort ,clean , food is amazing,staff is very friendly and attentive.The was negative thing was the beach , very small and lots of sea weads.We upgraded to swim up room and it was amazing.Food in the restaurants was good especially the lapalapa I highly recommend , my husband had stake and I had an octopus it was amazing.

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Private  - 

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Grand Oasis Sens: Mould and Lack of food

Will not stay at an Oasis ever again! We had to throw out our suitcases and leather coat and shoes still smell like mould 2 weeks later. Black mould in room and on the pool tiles. Buffet is only open for breakfast and only two or three restaurants open during our stay and lineups and waits to get table only to find many items including bread all gone. Next to no entertainment and totally understaffed except for security staff walking around. With a couple of exceptions, most staff trying to [... read more]

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AngieD  - 

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Sandos Caracol Nature Resort and Water Park: Fantastic Resort

This hotel was way beyond our expectations. The rooms were spacious and clean, and the staff were fantastic. The place is huge and offers many restaurants, bars, and pools. Many activities so you dont even need to leave the resort. The highlight for us was the wildlife you saw on a daily basis. The monkeys and coati would come right up to us. Such a cool experience. The downfall was the bugs. I would recommend bringing bug spray with you!!! The beach was a bit rocky also but still beautiful. I w [... read more]

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Linda  - 

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Crown Paradise Club Cancun: Great family resort

if you have children its a very good resort. it feels more like a large Hotel rather than a resort not fancy at all. The food is ok. The restaurants a la carte were amazing. Every room has an amazing view. The staff are not so friendly for an exceptions of few of them. the shows were fantastic. The game room, the movie theatre were fun for the kids. the bar had a nice selection of drinks design just for children like Barbie , ironman drinks , captain America , hulk and etc.

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Martin44  - 

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Buenaventura Grand Hotel and Great Moments: Friendly resort in prime location

I would like to thank you for making our stay at your hotel a very enjoyable experience. The vacation started out a little rocky because first, our flight arrived 13 hours late, and second, we were told your hotel was temporarily closed and hence we were sent to another hotel. That, by the way, turned out to be a pleasant experience. On day three of our vacation, we did finally check in at your hotel. The changes of the schedule were handled graciously and with minimal loss of pleasure for u [... read more]

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Private  - 

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Ventus at Marina El Cid Spa and Beach Resort: Loved every second

Small resort, which was great because you got to know the staff. El Sid was very close so you could take advantage of the larger resort feel if you wanted. Staff was over the top helpful. We stayed in a swim out room and it was the best upgrade we could have gotten. Worth every penny!! The adult only bar, pool, and restaurant was nice even for a family travelling with children. Upgrading to platinum club also worth it.

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Shauna  - 

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Iberostar Waves Paraiso Beach: Amazing resort

Everything was spectacular! I would highly recommend this resort to everyone I know! It was everything we expected and more. Will travel to this resort in the future. The staff were very accommodating, the room was the perfect size, no complaints!

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Private  - 

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Breathless Riviera Cancun Resort and Spa: Very good value for the price paid

We were very fortunate to get a pretty good price on this vacation as we booked it only 10 days before departure. The highs - the pools were great...clean, heated and lots of activity. Service was exceptional in all areas from bars, to restaurants, housekeeping, etc. Food was good, not excellent but we were certainly never hungry. Rooms were amazing - very clean, comfortable and incredible shower! Only 20 minute shuttle to airport and ground transportation was very well organized. The low [... read more]

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Jackie99  - 

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Bahia Principe Escape Sian Ka'an: Loved this resort

Had been to this adult only resort when it first opened 7 years ago. It was working all the bugs out. My second stay there was much better. The resort felt more established, organized and had a good vibe about it. Great variety of food, rooms done up in timely fashion, beach was clean and close to all services..... stress-free vacation. BP took good care of us. Keep up the good work - we will be back!

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Elise  - 

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Iberostar Selection Paraiso Lindo: Great family vacations

We travelled with our 2 kids (4&9). The resort layout is Perfect for families. You can walk everywhere. Restaurants are greats, staff friendly. Magic show and foam party were huge hits with kids. We will be back.

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Private  - 

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Royalton Hideaway Riviera Cancun: great resort

stayed in HIdeaway. Good service good drinks and good food. Entertainment was excellent during day by pool and at night with great shows. Nice room although construction is next door the doors kept out the noise. Room service a bit slow but then it is a big resort. Premium drinks never ran out unlike many resorts where they are limited. The only thing is you have to watch them to make sure they use the premium brands you ask for or there is a 50% chance it will be the wrong mix. Staff are v [... read more]

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Jeff  - 

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Riu Emerald Bay: 5 star resort

This resort was amazing the staff was friendly , food was 100% and great selection pools where perfect and loved the swim up bar ( spent to much time there lol ) I was very happy and would come come back

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Private  - 

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The Fives Beach Hotel and Residences Playa Del Carmen: Beautiful resort

The staff went above and beyond to make our stay enjoyable. Beautiful grounds, fantastic food, so many pools and bars that you never had to wait for a drink or look for a deck chair. I would definitely return.

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Andreamck  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Amazing resort

This hotel is all about open comon places like restaurants and bars which are all connected to the beautiful outdoor places. Lots of greens and meticulously kept park area. You are completely surrounded with the jungle as they left lots of trees the way the nature created them. I never seen so much greenery around the hotel. Lots of wildlife on the ground. There is even a cenote on the premises. Food was great and service even better. I spent 10 days in the hotel and didn't have any bad exper [... read more]

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Private  - 

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Iberostar Selection Paraiso Maya Suites: fun family trip

We had a wonderful stay at Iberostar Paraiso Maya in Mexico. The beach was pretty nice considering there was seaweed due to high winds. The resort did a pretty good job of cleaning the beach on a daily basis. There are lots of pools to swim and they have very good amenities for kids; a dedicated kids club with supervised staff, a pirate ship a wave pool and a lazy river. There are lots of buffets to chose from for food. I found the food to be better at the Maya buffet compared to Lindo and we ac [... read more]

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Private  - 

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Akumal Bay Beach and Spa Resort: Fantastic place

Amazing place. We loved every minute of being there. Staff is friendly and very helpful. Great food with the huge variety of choices for every taste. Cenotes and underground river is the must see and just 10 min away. Fantastic place for snorkling and discovering some Mayan history. Planning to come back.

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Private  - 

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Hard Rock Hotel Cancun: Loved every minute!!

Hard Rock makes you feel like Royalty! We just got back from a week stay and I must say - I can’t wait to go back. Everything was perfect! Pools, beach, food, entertainment. Special thanks to Donis, Willy, Luna, Batman, Marco and Raul! This is definitely not a goodbye - more like a see ya later!

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Nice quiet, great food amd service

This is a nice quiet one, not like a party place...a little faraway from airport but transfer was good. Food is great and so is the service. Troleys between other resorts are also convenient. Beach is not that good. Too small and crowded.. overall recommend this place

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Private  - 

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Allegro Cozumel: Nice Relaxing Vacation

We enjoyed our week at the Allegro Cozumel, the grounds were well maintained and kept clean. The maids did a great job, the room was always clean and the fridge was always restocked. The food was good for an all inclusive, I found the oriental alacarte was the best out of the 3. The staff were excellent, they were all friendly and helpful.

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