Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21881 Reviews)

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Riley2010  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Good resort,just needs an update.

The employees at this resort are amazing and speak exceptionally great English. The hotel furnishings are worn and outdated. The room we stayed in is very dated and the mattress has out done it’s service life. The maids did a great job on keeping it clean. Hotel grounds are in pristine condition, thanks to the grounds people. Beach was good besides the sea weed, which is totally uncontrollable. The fella running the tractor did remove it daily. Pools were in good condition.lounge beach chairs [... read more]

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Private  - 

Verified Purchaser

El Dorado Seaside Suites: Nice resort

The resort was really nice, food was very good as was the service. The only thing not so good was the beach but we did know that before going. We upgraded to swim up room on first floor which was nice as higher floors were very slippery when balcony door open. Don't book room on 4th floor as there is a bar there and it can be noisy at night. I would not hesitate to return to this resort. Thx to Marni at trip central who was very helpful in booking this for us.

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Private  - 

Verified Purchaser

Riu Santa Fe: Riu Santa Fe Los Cabos

Grounds kept very clean Rooms very comfortable and clean Hotel site very good Beach too rough for swimming Entertainment was poor ( we are seniors) Restaurants: - Baha California - very good -Caruso Italian - very good - Steakhouse - food selection very poor; kitchen food serving area untidy and many of the kitchen staff not wearing gloves when picking up food. -Pools were very good

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Paul  - 

Verified Purchaser

Iberostar Selection Cancun: Loved it

Was at Iberostar Cancun for a week and loved it. Hotel is a little older but it didn’t matter as the service from everyone there was fantastic and the food at the restaurants was excellent especially the Japanese. Great little coffee shop that was inc in price, nice touch . Rooms were ok, good enough, overall will for sure be going back

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Sophia S.  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Spectacular Hotel!

This hotel was amazing! It’s so beautiful and so large! It’s very big yet has an intimate feel because the staff are so lovely! The staff will always greet you and make your stay even more special! There is a huge selection of food and a la carte restaurants. There’s an ice cream shop, a coffee shop and a crepe restaurant! I was in heaven! So delicious! The pools were salt water (no chlorine) which I loved! The drinks were good. The beach had a little bit of coral but I still swam in it an [... read more]

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Deb  - 

Verified Purchaser

Bahia Principe Explore Akumal: Great resort

The resort was wonderful very clean and staff is very good. The grounds were kept very clean. The room was excellent.. we did get some bug bites but other then that it was great holiday very relaxing

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Neens  - 

Verified Purchaser

Ocean Riviera Paradise: Lovely resort, great for family’s

Love this resort. There was so much to do, never bored. Had a club on the resort that we had no idea about as it wasn’t really advertised. They had a restaurant that was open 24/7 which was nice after the bar. Yummy food, good drinks. I would highly recommend xplor fuego excursion!! ATV, night zipline, caves exploring. Resturaunts at the resort has great food. Apppetizer, dinner and dessert. 5stars. So far the best all inclusive resort I’ve been to. Very helpful staff for the most part. Wi [... read more]

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Rick Yin  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Awesome resort!

Food was awesome! Rooms were great! Best stretch of beach meaning they maintained their part of the beach the best plus their part of the beach had the best sand too ! Hardly any rocks all fine sand! The grounds were well kept as was the pools always kept clean! Staff very friendly and helpful!

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Karen  - 

Verified Purchaser

JOIA Paraiso by Iberostar: Beautiful Resort

This is our second time visiting the Iberostar property but our first staying at the Grand Paraiso. It was absolutely beautiful. The food was amazing both at the buffet and the restaurants. The grounds were kept immaculately. The infinity pool was our second home and the bartenders at the swim up bar were amazing, always willing to create new drinks. It was my birthday while I was there and they brought me a special dessert at dinner. The maid also decorated our bed with rose petals and a "towe [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Great value for the money

You can't find a better value for a vacation.Great service, great a la carte restaurants, drink service on the beach, and a great adult hotel.Good selection of quality liquors. You wouldn't be disappointed if you book this hotel.

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RickyDicky  - 

Verified Purchaser

Bahia Principe Explore Tulum: Good resort and great value!

This resort is well tended, rooms are very clean, service is great. There are always tons of selections at the buffet, though it does tend to get repetitive with only a couple things changing each night for a theme, but you will not go hungry there that's for sure. We found a-la-cartes a little difficult to get in, either only availability being way too early ie 5:00 or way too late at 10:00 and we were only a group of 6. We only were able to book one together at our arrival. Beaches are no [... read more]

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Private  - 

Verified Purchaser

Dreams Jade Resort and Spa: Didn't meet my expectations

I went with high expectations for this hotel given it was a 5 star. The room was exactly like the picture, which was great. Service was good (usual nothing out of the world, great service in Mexico for sure) and the facilities looked like the pictures advertised. What I didn't like about the resort was the pool area. I didn't upgrade to the VIP section of the hotel, which they say is better. There was NEVER space available. Guests would actually wake up at 6am, leave their towels on a chair a [... read more]

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Private  - 

Verified Purchaser

Grand Oasis Cancun: Amazing and fun resort

It was beautiful, I was traveling alone and I’m so glad I picked Grand Oasis Cancun. All staff were very friendly, and the people there were awesome! I met so many people it was a blast. The parties were fun and they got me out of my comfort zone! Would definitely stay there again

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Private  - 

Verified Purchaser

Riu Palace Peninsula: Great resort

We had a great time at the resort. Staff was fantastic and the food was excellent. I would come back in a heart beat. It was close to the main strip which was great. The isla mujeras island ferry is a 2 minute walk from the resort. Great location!

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RaeL  - 

Verified Purchaser

Riu Emerald Bay: Clean

Hotel was great, very clean & accommodating. Great food and lots of variety to choose from to eat. Huge hotel, only a couple complaints, the elevators were very sketchy, as in they always felt like they were going to break down, also the girl at the front desk did not speak English, I just think if you are on the front desk you should know both Spanish & English. Ocean was clean as was the beach, the pools were disgusting, there was a floating poop the one morning & the next day there was a dirt [... read more]

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Private  - 

Verified Purchaser

Paradisus Playa Del Carmen Roulette: They do it right

From the moment we arrived everything was perfect, the reception, the staff, very well maintained rooms, lots of activity with even there own phone app so you know what is happening as entertainment, activities and restaurants. Another plus is the number of a la carte restaurants that you can book all in advance without any waiting lines. exceptional meals every day, did not use the buffet once except for breakfast. We stayed on the family side of the resort but enjoyed all the activities and me [... read more]

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Private  - 

Verified Purchaser

Barcelo Huatulco: Repeat....little disappointed this time.

Hotel greeting & check in great, fast & efficient. However did not room type we requested, had to go back to reception, just a pain, not what you want to do when you arrive. We did get a room change, thanks to Cosetta. No free internet unless you were a premium guest. Kind of felt second rate, had paid for deluxe, but it meant nothing. Same with drinks. Food at buffet was not hot, lukewarm at best & sometimes cold. We did notice hotter food our last night. Only went to Italian restauran [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: Amazing resort...amazing staff

This was our second time visiting this resort and we just love it. Food is great staff is great...clean amenities everything was great. Only complaint is the ocean is on limestone so you gotta be careful to not hurt yourself getting in and out. But it's still a beautiful beach.

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Private  - 

Verified Purchaser

Occidental Cozumel: Not a 4+ Star - Needs improvement on the food.

The Occidental Cozumel is a very lush and beautiful resort. The grounds and rooms were beautiful. My husband and I upgraded to the Royal Rooms before our arrival, and the room was excellent with comfortable beds. However, the food in the buffet could be greatly improved.The a la carte restaurants were fine, however, nothing was outstanding. As this resort has been taken over by the Barcelo Group, the Occidental Cozumel should communicate with the Barcelo in the Mayan on how to improve the select [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Los Cabos: A wonderful stay at the beach of San Jose del Cabo

We went with a group of seven people. The Royal Decameron is a perfect hotel for a group of people. It is easy to find places on the beach or by the pool to settle in for the day. It is within walking distance of a small town that provides art shows and music, and it is about a half hour bus ride to the larger city of Los Cabos. The food in the main eating is really good and varies considerably from day to day. The food in the Luna Restaurant was just okay. The entertainment each evening w [... read more]

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