Iberostar Selection Cancun: "Ibero" is a "Star"

Very nice resort nicely situated in the hotel district of Cancun. Easy access to everything. The resort was big but not too big, and extremely beautiful. Golf course was excellent, even with Crocodiles at almost every water hole. Food and service was also very good. A solid resort. All in all Id recommend this a as a vacation spot.

Iberostar Selection Paraiso Lindo: Our favourite place

This was our sixth visit to Iberostar Paraiso Lindo. We are a 3- generation family of 6 (ages 8-62) who have been going annually in November. At first, we chose the resort due to the onsite golf course. The kids club (Star Camp) is amazing. My children, who have been making the trip since they were toddlers, are greeted back every year with full recognition from the year before. They love making friends from around the world, enjoy all the activities and participate in the nightly shows. Special [... read more] kudos to David, Rebecca, Alejandro and Edith. The exercise facility is great. The food is wonderful. The staff are friendly. The grounds are well kept. Can’t wait to go back next year!!

Secrets Huatulco: Not a 5 Star

My husband and I travelled to Secrets Huatulco from November 26 – December 2 with a group of 6 friends. Overall, our expectations at this hotel were not met. We were expecting a 5 star experience and would rate this hotel a 3.5 star. The Good: - The pool and view is absolutely gorgeous. - The view from our room was spectacular. All the rooms at this resort have a stunning ocean view. We stayed in building 5 which is on the lower level right by the pool. - The rooms were very spaciou [... read more]s and housekeeping did an excellent job maintaining the room. They always came by in the evening to do the turn down service as well. - The weather in Huatulco is VERY warm. This is the reason why the group we travelled with always goes to Huatulco. Never a cloud in the sky and plus 35 every day. - The food: o Overall, the food at the resort was good. It was not necessarily “gourmet” fine dining but it was what we expected. We highly recommend the French restaurant, Bordeaux. There were plenty of options to choose from for breakfast, lunch and dinner. We really enjoyed Castaways for lunch as the view was breathtaking and the service was exceptional. The buffet in the main lobby was one of the worst buffets I’ve ever seen. Not a large complaint as we never ate there anyways (breakfast – room service, lunch – Grill or Castaways and dinner – A La Carte). o Room service was an excellent option. The service was prompt and the food was excellent. We had coffee delivered to our room every morning. o Service and the donuts at Coco Café were amazing!! - The location: this was our first time visiting Huatulco and we really loved the location. It is very beautiful and secluded. The airport was very small which makes the check in process a lot quicker. We did not have to wait for more than 15 minutes for our luggage after we arrived to the airport. The Bad: - Check-in at his hotel was extremely disorganized. We arrived at the hotel at about 2:45pm and were told our rooms were not ready. The rooms were not available until about 3:30pm and it was only because we kept going to the lobby to ask for our room. The check-in at this hotel is at 3PM and in my opinion ALL the rooms should be ready for 2:30PM. We were told our bags would be delivered to the room. We called a number of times and were told our bags are coming. We finally went up to the lobby after an hour of waiting and found our bags were with the bags for the guests that are departing the hotel. Luckily we found our bags and brought them to our room ourselves. This left a very bad first impression. - The atmosphere at the hotel is very bland. The lobby is quite underwhelming for a 5 star hotel. I would recommend that more is done to make the hotel a little more authentic and vibrant. - The pool bar does not open until 10AM and we would generally get to the pool area by 8AM every morning. We would sometimes go to the bar to ask for water and would immediately be dismissed because they’re not open. There should be water available to guests at all time as it’s about 35 degrees. The next nearest place to get water upstairs which meant you had to travel up the stairs or take the elevator to get water. - The beach was very rough. It was not advisable to go into the ocean at all during our stay. This isn’t the hotels fault but just an FYI for anyone travelling. - Finally, 3 of the 8 people in our group got sick on this trip. One of the individuals was EXTREMELY ill from Wednesday until Sunday (the departure date). We were very concerned about how ill he was. We think he got sick at Castaways during dinner. I spoke to other hotel guests who were also very sick. The lady who was staying at the room next to ours popped a blood vessel in her eye from vomiting. She also said she began to feel ill after she had dinner at Castaways. Overall, the hotel has the potential to be a 5 star hotel. We loved the location and will be returning to Huatulco but will likely not return to Secrets until improvements are made.

Krystal Puerto Vallarta: Beautiful resort

The hotel was beautiful. Marble floors, updated rooms and amazing stay. The food was average in the buffets. The Italian a la carte was fantastic. Downfalls would be there was no nightly entertainment and the beach was so waving that you couldn't go in. Lots of vendors on the beach if you like to barter. The city bus was just outside the hotel if you needed a ride. Its a quiet hotel so if you are looking to relax this is the place for you.

Wyndham Alltra Playa del Carmen: Not a 4.5 star resort.

This resort needs to tell people that it is under renovation and definitely not ready for a good review or rating. Our problems started on arrival when we informed that the room we had requested was not available until the next day. OK but the room we were given was near the pool and noisy. Why on earth do some of these resorts seem to think everyone staying with them want to listen to music blaring over the PA system all day. Our second room was nice. For most of our stay the main bar abo [... read more]ve the pool was closed for renovations as was the Brazilian restaurant, the sushi place was also closed for a period. Kids mini golf closed. No hot water for one day. Cigarette butts on our balcony for two days after we changed rooms (we are non smokers). Had to make a complaint to get them cleaned up. So all-in-all we did not think this resort warrants its 4.5 star rating. Many people staying at the same time we were said they would not stay again and that included a couple who have been going to the resort for years

Grand Decameron Los Cabos: Adequate Hotel

The Royal Decameron Hotel was a bit of a disappointment. There is no elevator to the rooms in the building making it difficult to carry luggage or moving between floors. Lots of stairs. I would not recommend to anyone with mobility challenges. One main dining area and another smaller eating place were too repetitive. Quality of food not very interesting. Also there are 2 levels of all inclusive. The all inclusive Plus allowed more access to hotel amenities. Did not like the idea that som [... read more]e guests are treated differently. Our room beds were comfortable and clean (no bugs). The shower was old and patched with caulking to avoid leaks. Fridge only included 2 bottles of water per day. My experience in other hotels included a full fridge of beverages. Entertainment was not very exciting. Drinks were watered down. Wine was awful. Ended up buying our own & bringing to dinner.

Secrets Akumal Riviera Maya: Stunningly beautiful both day and night

Not too big and not too small, this resort offered a wide variety of options for your every mood. There are three pools to choose from, all with varying degrees of activity. There was lots to do if you felt like participating or you could easily find a quiet spot. The beach was spectacular although not private. There are always people coming and going to snorkel and/or simply enjoy the sand. It was not something that bothered us. We enjoyed swimming with sea turtles each morning and the bea [... read more]utiful coral reefs just a short swim in front of the resort. Our room was spacious and comfortable. It was well stocked each day with both drinks and snacks. The food was great and there were so may dining options that we didn't get a chance to try all the restaurants. I guess we'll have to go back :)

Bahia Principe Escape Sian Ka'an: I love this resort !

The choices of food is amazing. All is very delicious. The service always comes with a smile . Transportation to the other hotels and the beach or the shopping area is excellent. And most of all, there are coral reefs and lot's of beautiful fishes right at the beach.

Grand Riviera Princess: Large Resort - but well laid out.

Where to start? upon arrival we where dropped off at the wrong reception area. Not the resorts fault but check into Platinum ended up taking 1.5 hrs. It happens. 3rd floor room Riviera Platinum side was quite good, spacious, great balcony, hot water, housekeeping, amenities all on point. Fridge not very cold but oh well. Never a problem finding room at the beach, (where we spent most of our time) The butler there didn't come around a lot, but there was only 1 for the private area and she was bus [... read more]y. Beach rocky until you get in the water 30ft. or so. You can snorkel but there is nothing to see. Beach food was great. try the jerk chicken! A-la-cartes are absolutely the way to go. All were fantastic! Went to main buffet twice, if you do try to go early or late or it's crowded with the usual buffet folks. Some pushy & all elbows. Again no fault of the resort. Pools had lots of room although we weren't in them much. Everything was very well maintained on the grounds. Shops were good but take the shuttle to Playa if you want to save some $. Vendors in the plaza every thurs. eve. They were not to pushy and have a good selection of handmade stuff. Platinum wristbands didn't help much in common areas, tip, tip,tip! Who made this memorable? The people in the platinum lounge. (Concierge) Pablo! saw him deal with a few situations showing tact and courtesy. (Servers) Becky & Veronica, the best! Bernie! 41/2 ft. of word class shuttle driver!

Platinum Yucatan Princess: Amazing Resort

This resort was everything we were expecting plus more. The grounds were well kept our room was cleaned daily, the staff were very helpful and friendly and the food was awesome. I would go back definitely.

Bahia Principe Escape Sian Ka'an: Love this resort!

Last minute booking through Trip Central with Eileen made it so simple and pleasurable. All information required was emailed on time with A1 service. The Luxury Bahia Príncipe Sian Ka'nn remains my favourite place to go. Amazing service, beautiful site, wonderful a la carte restaurants, great beach and pools, people are so friendly. Planning to go back real soon. Thank you Trip Central for looking after us!

Catalonia Yucatan: Pleasantly surprised!

Having read the reviews, my expectations were not high but this was a trip that we won so we set them aside. I am glad that we did. The resort's location within Puerto Aventura is great. We could walk, bicycle and visit outside the resort without feeling confined to one place. The marina and aquarium are impressive and the dolphins and sea lions (I think that's what they are) steal the show. The food was excellent and the staff extremely helpful and polite. Public washrooms were clean. Although  [... read more]our rooms were older, we had a great view of the ocean. If I was to return, I would enquire into a possible upgrade to the room as ours was basic (just water in the bar fridge, no kleenex, no room service) and a few other small things that escape me. There were lots of tiki huts and lots of chairs for everyone. The folks who are trying to sell you a non time-share package were somewhat aggressive, so unless you travel a lot to different places and different resorts, I would recommend staying away from them. Other than the above, we left Mexico relaxed, rested, well fed and well watered!

Iberostar Selection Cancun: Great Stay

Very Clean and beautiful resort. Pool is incredibly large and over looking the expansive beach front. Japanese restaurant was fantastic and definitely a favorit. Great staff. Buffet could have had larger selection for sure. Other resorts have theme nights for buffet which was lacking here. Evening entertainment was ok but not great.

Zel Cozumel: First time in Cozumel

This year we decided to go away for my birthday. I have to say it was a very last minute decision. We wanted to go back to Cuba and then as I was talking to my trip central agent, we found this deal for Cozumel. Our flight was on time and no problems. Upon our arrival to Cozumel, once passing security, my husband and I were greeted by this lady telling us to go to this specific counter. We were up since 4 AM and could not wait to get to our final destination. Once at that counter, what we th [... read more]ought was a deal for an excursion, turned out to be ( which we found out the next day) a tentative to sell us time share for vacation. BE AWARE !! These people have nothing to do with the resort nor whoever you purchased your vacation with. Beside that little hiccup, we had an AMAZING time. Would we go back?? For sure.

Dreams Riviera Cancun: Amazing Dreams Riviera cancun resort and spa

Great place to spend some quality time here with your family. Courteous staff always willing to assist. Lots of activities and restaurants to visit within this all inclusive resort Also loved speed boating and snorkeling excursions outside the resort. Always pack some extra time when you come to this resort.

Sandos Caracol Nature Resort and Water Park: Family fun!

Three Eco Superior room we had was clean and an excellent size for 2 LO's and 2 adults. The resort has many enjoyable walking paths through the forest, to multiple Cenotes or by animals -both captive and wild! Our LO's are baby and 4 yo and both had fun -the kids club was great fit the 4yo. Lots to offer a family at this place. The Beach is rocky but can be explored. The Tortuga pool is nice and quiet while the main pool is bigger with lots of activities. The waterpark for kids was clean and wel [... read more]l maintained. All in all a nice resort that doesn't pride itself on being fancy but does deliver all fun and amenities.

Grand Sirenis Riviera Maya: Stunning resort

A beautiful resort. Spacious rooms, over the top buffet and friendly service. The buffet was the best I have ever seen on vacation. Each meal lacked nothing. For late risers there was a smaller breakfast buffet at the steak house by the pool. Concierge service was available for every so many rooms and they attended to all your needs. Wonderful evening entertainment and plenty of bars. Even the small local wildlife were very friendly. Beautiful beach and warm water.

Bahia Principe Explore Coba: Fantastic service

The staff around the resort are wonderful...you cannot ask for better service. Their online app for booking restaurants & concierge service was a time saver & requests promptly handled. Restaurant that are must to go to are Mashua & Le Gourmet

Platinum Yucatan Princess: Nice resort

Nice modern resort Easy to get around for people with mobility issues.. Loved the swim up room..even had bar service to the pool at our room.. Very clean resort.. staff very friendly ...maid service very good.. Fun outside bar area for a night time gathering place.. Beach not so nice ..lots of rocks and the seaweed is an issue ..this is not a hotel problem but mother nature.. The workers worked very hard at removing the seaweed.. but an endless job! Food is ok .. lots of choices..

Bahia Principe Escape Sian Ka'an: EXCELLENT

Just returned from another fantastic week at Sian Ka'an! This resort gives you the best of both worlds - guest at the Sian Ka'an have access to all 4 resorts in this Bahia compound, beautiful beaches and so many a-la-cartes that you can't get to them all in 1 stay! On the other hand, the Sian Ka'an itself is quite small, so never any line ups or crowds (or children ;). We can't say enough good things about this place... but the food... omg! I have never been anywhere that has such an amazing [... read more] buffet! We were chatting with someone last week that told us that the food per head budget at the Sian Ka'an is the highest of any of the other resorts on the compound and it certainly shows! Everything is fresh and replenished often... and doesn't have your typical 'buffet-taste'! Staff are great and attentive... and always try to accommodate every request. As far as the Air Transat portion of this review - it was also good. We travelled on their large AirBus and it is quite comfortable... and the flight crew were great, very friendly! Flights were on time and transfers to and from the resort were easy. EXCELLENT is the only word to describe this vacation!