Beloved Playa Mujeres by Excellence: Beautiful Resort

The Beloved Hotel Playa Mujeres was one of the nicest hotels my wife and I have traveled to so far and we travel twice a year. We will definitely be traveling back to the beloved. Accommodations were top notch, dining was exceptional and staff were friendly and courteous. We had a swim up room, which was incredible. Staff could not do enough to enjoy our stay. A True winner of a resort..

Allegro Playacar: Amazing resort

Hotel newly renovated rooms the same and the grounds were beautiful staff werr very pleasant. Close to shopping 5th Avenue is a must to see,lots to do.Beautiful sandy beach. Great entertainment very night. A GOOD variety of food.

Grand Palladium Colonial: “Fantastic 3rd time”

My husband & I just stayed at the Grand Palladium Colonial from Oct 30 - Nov 9/18 and we had a absolutely fantastic vacation. This is our third time to this resort and will continue to return again & again. The service was above & beyond, from our check in at the reception to every other staff member at the resort. The food was fantastic in the buffet, so many choices. The only thing I would like to see is a better selection in the Mexican. I can have Tacos, burritos & fajitas at home. I  [... read more]am not saying that the food was bad just would really like to have some traditional Mexican food, something very different. The room was very clean and the fridge stocked daily. There was only one day where housekeeping forgot to leave us towels but oh well, everyone forgets sometimes. We met up with our friends from London who were staying on the TRS side of the resort. We went up to their room one evening and WOW! I think my husband & I and going to try the TRS side the nexttime, it is absolutely stunning! Overall I have no complaints about our stay in the Colonial. We had a fruit basket delivered to our room the day after we arrived which was a very nice touch. We spent our days at the Colonial Adult/Secret pool and had the best service we have ever had. Our bartenders name was Irvin and he was amazing! He never sat down, he was constantly coming around and getting drinks for everyone. I think he deserves to be rewarded for his wonderful service and friendliness. It is people like Irvin that make you want to go back to a place. Thank you Irvin and every other staff member that works there you all deserve a medal. The Palladium obviously has a very good training program as they are all very polite, courteous and very caring. Cudos to all of them! 🏆🥇 H & A Kanys

Akumal Bay Beach and Spa Resort: Second time! Still great!

We got married at this resort in 2016 and loved everything about it. We went back this time with our two young children. Food was amazing although a la cartes said they couldn’t let us in when there were no reservations allowed and empty tables. Drinks are delicious! The frappacino with baileys was my morning go to! Yoga was relaxing and beach was gorgeous.

Blue Bay Grand Esmeralda: Amazing resort

This resort was absolutly stunning! Would recommend it to any one wanting a good for value resort! We will be returning forsure! Very close to playa which was a bonus! We really enjoyed our time here food was great pools were great and of course the drinks were awesome!

Bahia Principe Explore Akumal: Amazing Resort!

The resort was beautiful! We had a view of the water and morning sunrise from our balcony in building 69. Rooms were nice, but bed was uncomfortable and pillows small. Loved being close to the beach. Food was delicious and drinks never stopped coming. There are so many restaurants to choose from and loved the other resorts as well. All the staff are so friendly and welcoming, they work so long and hard to make your stay pleasant. We definitely will go back! Thanks Nicole, look forward to  [... read more]booking another trip with you!

Royal Hideaway Playacar: Very good resort!

Reception: well trained and knowledgeable staff work the front desk. Check in was smooth. Room: we had a second floor room and everything worked as it should (air conditioner, mini-fridge, lighting, plumbing, patio door, room safe and television). Appointments were tasteful and practical for our needs. Bed was comfortable. Room itself was very large and well laid out, and lots of natural light. SPA/Gym: we didn't use the spa services, but toured the facilities and they were clean and [... read more] luxurious. The gym was small and divided into sections across two rooms. Free weight dumb bells, and a few multi-station machines and benches ensured an ability to do a full work out. The cardio equipment is in a separate room, and the only negative is that it is a very small room and not well ventilated. Restaurants: there are five a la carte restaurants (with limited serve yourself options at breakfast and lunch at one restaurant) Grill/Beach Grill: mornings and noon included a la carte and self-serve options. Breakfast was hot and fresh and very well maintained. Omelettes and eggs made to order. Lunch was much the same with a decent variety of options on the a la carte. Supper presents a steakhouse inspired menu with decent options that are well prepared. Asian: variety of Asian inspired dishes, but did not score highly in terms of taste. Dishes were fresh none the less and well made, just not tasty compared to what you are likely used to at home. Ventanas: (international theme) - lots of options, but tastes will vary. Familiar dishes prepared with the chef's own twist. Polazzo: (Italian) - great selection, well prepared, and tasty. Southern and northern dishes, as well as some more traditional North American fare. Spices: very good Mexican menu. Fresh, and well presented. Some authentic dishes as well as North American inspired offerings. Pools: two great pools (one infinity and one lap pool). Lots of activities to keep people busy around the pool, and excellent drinks/food service is provided. All with an ocean view! Beach: the beach is outstanding. Lots of lounger chairs, sun beds and shade for those who prefer staying out of the sun. Very quiet, as it is a very large area, and further removed from the flow of foot traffic of people walking along the beach itself. Grounds: very well maintained and clean. Quiet, despite the proximity to other resorts. Easy to get from one area to another and well marked. Staff: very motivated, pleasant and attentive. New staff is shadowed by more experienced staff as part of their onboarding strategy. Always helpful and eager to please and they take great pride in their customer service. Bars: some work could be done to better integrate the guest experience. Bars seem to be focused on serving the restaurants (in the main building) - a suggestion would be to offer more snacks throughout the day/afternoon to encourage visitors to hang out. Drinks are well made and served up quickly. Top shelf liquor, but oddly, no Sol beer. It's an easy enough walk into Playa del Carmen along the beach (20 minutes or so) and this is a bonus if you want to shop or dine off the resort. Great time, would recommend to couples who aren't seeking a nightlife experience, but a relaxing, fulfilling getaway.

Wyndham Alltra Playa del Carmen: Beautiful

We stayed during fall break with 3 kids- hotel is beautiful almost all rooms have a beautiful view ,stuff are really helpful, food delicious, location is great you're in downtown so you could walk into the Main Street and enjoy shopping and buy some souvenirs ( it also quite) Italian restorant is fantastic!!!But there is few things that I have to mention there is no really a beach to enjoy... 8 years ago as I've been told they had a beautiful beach but after a storm it's washed away so you  [... read more]have to go to different beaches( all beaches are public in Mexico) .. something that I find inconvenient is location of a family room (yes they got a beautiful ocean view )but under your balcony there is Disco and theater , they have a disco up till 11 p.m. so if you have little kids it's not so comfortable cuz they might not fall asleep in time (I wonder who had such a bad idea to build a family room right beside of theater and the Disco).

Grand Sirenis Mayan Beach: Great Resort!

The Grand Sirenis Mayan Beach was a wonderful resort. We went for a week in November 2018. Overall, I would recommend this resort to any of my family or friends. Rooms were clean and nice looking, staff were very helpful and friendly, swimming pools wre very nice, I liked that there was always enough lounge chairs available by the pool and beach. The food was fair, both my spouse and daughter got sick near the end of our week.

Hyatt Ziva Puerto Vallarta: Simply the Best!

This was our 8th return visit to the Hyatt Ziva in PVR. Our trip was book through Colleen at Trip Central and we did received everything that we asked for. If you are looking for a friendly and quite place to relax for say a week or two then the Hyatt Ziva is worth a try. If you wanna go wild and crazy and party till the sun comes up, then better look for another hotel. The Hyatt is an excellent place for children with lots for them to do, they even get to release baby turtles in the evenings. [... read more] I think they had at least 1 if not 2 weddings everyday on the beach, complete with fireworks in the evening. Come 11pm all is quiet! Food was Excellent! Service was Excellent! We're going back in February of 2019! Hope to see you there! Thank You Trip Central!

El Dorado Seaside Palms: Beautiful beach .... okay resort

The beach at this resort was beautiful and unique with natural coral and exotic fish in the water BUT if you are not 50 + and or European DONT go here . This resort is geared towards its European visitors and the entire time we felt like we were in seniorville. No offence but we were just disappointed in the lack of entertainment and things to do in the evening . There were absolutely no younger adults (we are in our 30’s) and if you were at all loud in any way ( we had a small speaker of musi [... read more]c playing on the beach with us ) you were complained about and talked to by staff . It’s rediculius . The worst part is I read all the reviews prior to booking and NOONE mentioned that this is geared for like retirement age and english people ( we are Canadian ) (I only mention the type of people geared to as this affected their food choices ) we were in Mexico and could barely find a freakin taco !! Everything was fish n chips and pastas . Food was mediocre and everything in the resort and it’s sister resort (one side is sensimar one is el dorado) was extremely far so it either took forever to walk there or it took long waiting for a golf cart to take you . I will say the food at el dorado side was much better .

Barcelo Maya Grand Resort: Amazing resort!

It was spotless! The staff were all so very friendly, welcoming, they were always working so hard to make your stay easy. The rooms were basic, but you are only sleeping there so no biggie. This resort had everything you need all in one. The kids waterpark near Tropical is highly recommended my kid was there daily for hours. The barcy kids club was fantastic, the staff are so great with the kids,and they make sure your kids are having a fun time! All the pools were awesome, the beach is stunning [... read more]! Water beautiful blue with white soft sand, fishes swimming, turtles hanging out and the water was so warm as well. Also for food, the Kyoto la Carte was delicious, so was the Spanish restaurant, La Fuente, the buffets had food for everyone! It was really good, they had theme nights and overall the snack bars, buffets, a la carte's that we tried were really good. I don't have any complaints.

Bahia Principe Explore Coba: Bahia Principe Coba is the best!

We stayed in Coba for 12 days. Excellent room service. Extremely clean room. Well-maintained facility. Easy access to all facilities with regular transportation. Food is good; a la carte restaurants: Tortuga-excellent, Mediterraneo-excellent, La Gourmet-average.

Ocean Riviera Paradise: Beautiful resort

New resort with in the last two years. Clean, modern and beautifully decorated. Staff were very attentive, courteous and respectful. Rooms were beautiful and clean. Pool area is in beaches were lovely. We only ate at the buffet as we were only there for three nights, Food was good but I wouldn’t say excellent although we didn’t eat at the other restaurants. Would definitely go back and stay there again.

Haven Riviera Cancun: Pretty Luxury

Wonderful swin-up with a great view to the ocean. Nice restaurants with no reservation and excellent food. Employees are nice with attention. Great pools with very confortable seatings and lots of places at the beach. Unfortunately long beach walk is not very accessible. 24 hours service and you can eat at pool or beach. Few activities. In 6 months, when it will be fully completed it will be a wonderful place. I would return anytime!

Las Palmas by the Sea: las palmas by the sea

resort is clean , food is very poor, only 2 electrical outlets in room, staff is excellent. pools are good and enjoyable .I have been going to las palmas for many years, the only reason I kept going was because of the staff. We do not eat at the resort.The rooms are kept clean , again because of the staff. They have an ant problem. The showers are hot then cold, hot then cold.

Bahia Principe Explore Coba: Enjoyed Grand Bahia Principe Coba

This resort was terrific. It checked off everything I needed to enjoy myself on this week getaway at an all inclusive with family. Although large, it was easy to get around on the trolley system with some learning and repetition. The staff were very hospitable. The food was delicious and the variety was great. I'm big on seafood and was quite impressed with the offerings for the buffet and even more so in the a la carte restaurants. The drink selection was A+ The pools were [... read more] perfect. Beaches were ok, but this was not an issue for me. I would definitely consider going back. :) Regardless of resort, if you do stay somewhere in the Riviera Maya you owe it to yourself to visit some of the ancient Mayan cities (such as Coba, Tulum and the grand Chichen Itza)....they were truly jaw dropping!

Riu Flamingos: Good value

Good value for money. Food, drinks, beach were all great. Staff friendly and were always willing to help. Entertainment staff were fun and included everyone. If I had to say something negative it would be that the towel service now limit how many towels you can have. I would just go to the towel service to exchange my beach towel once every morning and come day 5 of my 7 day stay they told me I had no more towels available. I wasn’t abusing the service, I would just ask to exhange my towel [... read more] from previous day and yet I was limited to how many I could have with no prior notification on any other day that there was a limit. Other than this I would highly suggest coming here to riu jalisco.

Tropicana Hotel: Lacking

Some of the rooms do not have A/C !! The staff are very indifferent. The pool and the beach are very good. The food is very basic. Only one menu all day. Not much choice. Location is great, close to everything you may need. Cleanliness could be much better. They have a rule about no glass in pool area, yet they serve glass bottles by the pool!! Their beach area needed to be cleaned better,bottle caps, cigarette butts, plastic forks etc, were there for days.

Bahia Principe Explore Coba: Incredible experience

Extremely clean, great service, excellent food, friendly staff and guests. Very large, multiple pools, but easy to get around via golf carts. Many guests said they stayed at other resorts in Mexico and rated this as their favourite.