Finest Playa Mujeres by Excellence Group: Really nice trip

Resort is great in all areas. The service is exceptional. It's really nice when the entire staff really make an effort to make sure you have a great time. Food is excellent for an all inclusive, beach really nice too.

Sandos Caracol Nature Resort and Water Park: A beautiful nature-filled location

We enjoyed our week at Sandos Caracol. There was a ton of wildlife (coatis, spider monkeys, iguanas, birds, and a few cats). Service was always friendly and helpful. Snorkelling in the onsite cenote was not super interesting, but it's a nice calm way to introduce snorkeling to kids. Just off the beach we saw many fish, crabs, and one ray. The service was friendly. Food was good overall. I really liked the Mediterranean and Italian restaurants. I thought the Japanese one was over-rated,  [... read more]but it's fun to see the food cooked right at your table. The buffets were decent. Our family all found something we liked for every meal. The current construction meant we had to always walk the long way around the resort from our building to the restaurants, pools, etc. This was a bit annoying, but not a real problem.

Grand Sirenis Riviera Maya: We loved the Grand Sirenis!

We have been to a handful resorts on the Mayan Riviera side and this is the first one that we want to go back to NOW! The rooms, beach, resort, pretty much everything about this place is awesome especially the people! Every building has its own concierge and ours was Liz and she was so awesome. She really took care of us and treated us like family. We had a couple of beach servers who took really good care of us- we always had our drinks brought to us and sometimes there was drinks waiting for u [... read more]s when we got back from our swims! Amazing service, especially Esperanca, a real sweetheart! The staff was very friendly and you can tell that they really liked working there. There are too many to mention but Guillermo, Fede, Federico and Sammi were amazing! We were there for Halloween and they decorated the resort and it looked really cool. It looked like the staff had their family there for the day and it gave it a real family oriented vibe that we loved. The snorkelling off the beach was so amazing! The fish were everywhere and we even swam with a stingray! So cool!You could get snorkelling gear and kayaks there everyday. Our room was beautifully decorated and always clean. It never had that musty or damp feeling like other resorts that we have been too. We saw the coolest wildlife from our balcony everyday like raccoons, birds, iguanas, coteis and even monkeys! I cannot say enough good things about this place. The lazy river was very relaxing! You will not be disappointed! The spa was very beautiful and reasonable for a couples massage and hydrotherapy. The dolphin exhibit was cool too! The disco was far and you needed to take a shuttle there but it was cool. The coffee shop was a nice treat every morning and the ice cream shop was cool every afternoon.The sky bar was an awesome place to go after we enjoyed the nightly show. I loved Grease, the circus show etc. It was all good and a lot of fun! We loved this place so much that I actually miss it and cannot wait to go back and we will go back! We are even interested in trying the Grand Sirenis in DR when it opens in December.

Blue Bay Grand Esmeralda: Third trip

Just got back from our third trip to Blue Bay. We absolutely loved it again and already booked for 2 weeks in February. We have absolutely no complaints other than we weren't there long enough. The large pool at the beach was under construction for some needed revamping. We look forward to seeing it finished when we return. All services were wonderful. Thanks again

Emporio Cancun: Great experience!

Great hotel, food was very tasty and variety was large. we had a 7 day stay and all of our interactions with hotel staff was amazing. Yesenia our housemaid was absolutely amazing and made us feel right at home. our bar tenders (Ruben,Louis) made us feel very welcome and introduced us to many new and flavorful drinks while maintaining the upmost hospitality. we had purchased the all inclusive and they made sure our cups were never empty. 10/10.

Fiesta Americana Puerto Vallarta: Great Resort, Fantastic Staff!

We just came back from two great weeks at Fiesta Americana. The food was fantastic and the staff amazing. We have stayed at a number of all inclusive in the Puerto Vallarta area and this has been the best customer service we have experienced. The staff always made sure we had everything we needed without being intrusive. From our morning experience with Cezar and Raphael on the ninth floor and breakfast patio to Hugo and Ignacio on to beach to Catalina and the rest of the towel booth staff, ever [... read more]yone was smiling, helpful and genuinely pleasant. We had great service as well from the staff capitains and of course the amazing chefs. Definitely planning on a return visit!

Grand Decameron Complex Bucerias Trademark: Good resort.

I've been to this resort a number of times, last time was 8 years ago. The grounds are well taken care of, lots of room to move around. The food is fine, not special, but always good. There's no internet in the rooms, it's located in a lobby, often no open seating. Line ups at the buffet or no seating at times, shouldn't happen at a buffet. Overall a good place, I don't think I'll return though, lots of other options for a similar cost.

Valentin Imperial Riviera Maya: Amazing resort!

We really enjoyed our stay at VIM! The staff were attentive and friendly. They knew our names and referred to the resort as "our home". The food was very good and you will enjoy every restaurant experience. The ocean is beautiful turquoise colored water and angel fish come in with each swell. There are several options for evening entertainment. Many of the people we met shared that they were repeat customers, "fourth stay". Whether you are looking to relax as a couple or have some fun as a trave [... read more]l group of friends, there will be something for all. We plan to book a future holiday at this resort!

Grand Decameron Complex Bucerias Trademark: Awesome resort

I have been to this resort previously and the grounds, staff and beach are still amazing. My complaint is that there is no Wifi or coffee pot in the rooms. I think with all of the other options in the same price range, I will look elsewhere.

Barcelo Maya Palace: Great trip!!

The hotel was great!! The staff were amazing!! The grounds were beautiful. I did find the time after dinner to be kind of burning. We are not into shows so maybe an outdoor bar for drinks and music would go a long way. Would definitely go back! Thanks for the recommendation.

Iberostar Selection Playa Mita: Amazing resort

This was an amazing hotel. Everything was so clean and well kept. The grounds were beautiful as was the pool and beach. Would definetly go back here. The staff were all so friendly and the entertainment staff went above and beyond to make sure we were enjoying ourselves. I was amazed that Marco and Marcello even remembered our names. Food was good and it was nice that there was a variety of restaurants to go to. All in all I would recommend this hotel to anyone.

Grand Decameron Complex Bucerias Trademark: Another wonderful holiday at the Royal Decameron in Bucerias

This is our second trip to this resort. The food, accommodations, staff, pools and location all excellent! So close to Bucerias and all local amenities. The beach is wonderful and everything was so clean!

Fiesta Americana Puerto Vallarta: Great Two Weeks

We had a fabulous time at Fiesta Americana. Some highlights: - the hotel was clean and well equipped - the food was great with lots of selection - the staff were amazing and always willing to help and go that extra step to make sure we had a great stay

Barcelo Maya Grand Resort: Review catered for parents travelling with infant

Overall we had a good experience in Barcello Maya Grand Resort. We travelled there from Nov. 6, 2018 to Nov. 13, 2018 with a 9 month old infant. We loved everything from the kiddie pools, the swim up bar, the restaurants, the food. Few things that the resort may need to look into is hiring staff with minimal level of English speaking ability. Also having items such as a kettle to boil water in the room (esp. for an infant) or prioritizing rooms with a microwave with parents that have infants,  [... read more] would be of great help since the tap water is not ideal for washing/cleaning bottles. Also the noise level for the night shows are also not the greatest for parents with infants that have a sleeping/napping schedule. The nightly shows that run as late as 11 pm are definitely something should be considered when assigning rooms to parents with infants. Our infant contracted hand/foot/mouth disease on our 2nd last night at the resort. Although this isn't directly related to the resorts ability to control, parents considering a trip to tropical climate should be aware of this viral contraction is very possible as it is apparently a very common (having medical insurance is definitely recommended). Thanks

Allegro Cozumel: Allegro Cozumel

The resort is small, clean and very quiet. The rooms are updated but walls are paper thin making it difficult to sleep if you are in bed early. Food is ok, not much selection if your not Mexican nationals. Reserving the specialty dinners was difficult, they seemed to have issues with reservations and timing. Date and times we were told were not available, were, to friends who booked a day after we tried to. The food at the sports bar was terrible, I complained, next day there were hot dogs.  [... read more]The employees at the front reservation desk did not resolve concerns, rather skated the concern, came back the next day and spoke to a women who did resolve. The beach and water was great. I won't be going back to this resort, was good to try it, gained some understanding. I went to scuba dive, The dive center was good, good service and the dives were great with very experienced dive masters, top rating to Pro Dive Although the rooms are updated and clean, I gave it a fair rating due to the paper thin walls/ceiling where the next door folks can be heard a fair rating

Blue Bay Grand Esmeralda: Would not go back

The scam started as soon as we got off the plane. I asked one person directions to the bus and she took me over to a guy at a booth. He asked where I was staying and I told him, he then asked if I wanted to go on excursions while I was there, of course the answer was yes. He told me about a deal and that I would have to meet him the next day for 90 minutes for a tour. I agreed, naive I guess. We finally made it to our bus and to the hotel. Right off the start we were greeted by a gentleman who t [... read more]ook us to a table and said he was going to make sure we had a good time. He asked if I had spoken to anyone at the airport and I said yes and explained what happened. He then offered to take my tickets and give me new ones so I do not leave the hotel with someone else. Again we had to meet for 90 minutes the next day. I still had no idea why we were meeting, just thought it was what every guest does. It turns out to be like a Time Share they want you to get on board with. If we wouldn't have stayed for the 90 minutes I would have lost the opportunity to go on my excursion. No one tells you to "BEWARE", again just thought everyone did this. The first 2 days put a damper over our vacation and I probable will not visit Mexico again.

Ocean Coral and Turquesa: Nice Resort

The resort was nice @ the floral was well kept. The food in restaurants was very good but not stocked with basic items : bacon, bananas, butter. Restaurants were closed giving no notice. Information on the restaurants was hard to find. The room was excellent. The lane way up to the hotel was very junky.

Wyndham Alltra Playa del Carmen: Awesome

The hotel was great.greating us was out of this world. They were so friendly, very helpful to us as we had no idea as to what to expect.They messed up our reservation but soon corrected it .Wrong room first night straitened it out next day. All went well.

The Fives Beach Hotel and Residences Playa Del Carmen: Great times!!

I went with friends and enjoyed our stay. The grounds were well kept and the service was great..everyone was very friendly. We went to all of the restaurants hard to pick a favourite..the Italian was especially good. Don't miss out on the fresh tacos being made daily..you will not be disappointed.

Grand Riviera Princess: Best Trip !

From the Start to Finish we couldn't say enough but Great reviews about our 8 day stay! Our 3rd time here and won't be our last! The resort has kept up its cleanliness and appearance after all these years. The staff are the friendliest people and are serving and maintaining all day around the resort! Food was always fresh and so much assortment for everyones taste. You can go find a quite beach/pool bed to read or party at the pools. The evening shows are top notch and have kept their fast paced [... read more] dancers up beat from 1st time we were here years ago! Excellent! Can't wait fo return🌴😎🍹