Dreams Sapphire Resort and Spa: Now Sapphire Riveria

I found the resort very comfortable and accommodating. The grounds were maticulously kept. The staff were most welcoming and friendly; attending to all of our requests. A beautiful holiday. The beach areas require some attending. Overall, I enjoyed my stay.

TRS Coral: Steal of a deal

The wait staff were amazing and prompt with service! Bellmens, conceirge, butler service, and housekeepers were excellt as well. Although, with some of the bars, and other buildings still being under construction we were not able to check out the Chic Cabaret (quite disappointing) or the theatre for live entertainment. Due to construction, we knew we got a steal! The room was excellent, the resort had a beautiful layout, and the food was just lovely. A few kinks and glitches yet to work through  [... read more]but that's normal given that it's the grand opening for November. Come Christmas and then on, I'm sure the whole place will be fully finished, and will be even better than when I was there.

Bahia Principe Explore Akumal: perfect resort---fully pampered

we went to this resort Nov 16-23 2018..we expected a nice beach , good service and decent food...Wow ! they surpassed all our expectations...Alex & Vera the butlers provided excellent service...you asked you received..Their ala carte restaurants were world class...The staff everywhere were accommodating and friendly...We could not ask for better WE WILL BE BACK

Bahia Principe Explore Akumal: A Great Time

This resort really cares about you and do their best to ensure you have every comfort offered. The rooms are clean. The scent menu nice and I appreciated the pillow menu. We had 2 fantastic butlers named Alex and Vera who were amazingly helpful. The grounds are gorgeous. The beaches are clean with a towel and drink service. I especially enjoyed the ocean in the relatively calm man made surf break. The transportation carts offered a valuable service and the evening restaraunts served delicious fo [... read more]od. We were extremely happy with the Baha’i Principe Akumal as our holiday destination and most definently will be back

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing Family Vacation

My husband and I went to this resort for a week with our 5 month old son as well as my brother in law, sister in law and their 9 month old daughter. We were nervous about taking the babies to Mexico but had no reason to be thanks to this resort. Besides being very accommodating to families the resort was beautiful, food was amazing and staff were very friendly and helpful. Our room was set up with a crib, baby bath and bottle sterilizer. Our room was very clean and our personal concierge made su [... read more]re we had everything we needed. We tried every restaurant and enjoyed each one, all of our servers were incredible and the food was delicious. Couldn’t find a thing to complain about. Would definitely go back to this resort even if we weren’t bringing the kids.

El Dorado Casitas Royale: Fantastic Getaway!

The Casitas were private and quiet with dedicated pools. Individual bartenders that got to know you and your preferences. Excellent choice if you want to recuperate from the daily rigours. The good: The food and liquor is well above the average resort food. Pools are clean and we'll maintained. Fuentes Culinary Theatre is worth doing more than once, but is a 2+ hour dinner. There are usually enough beach beds to go around in the Casitas section. If you want one a a main pool, the [... read more]y are usually available at 8 am. The not so good: Even in off season, most restaurants have a short wait (20 minutes or so) to get a table at lunch and longer at dinner. Reservations are not supposed to be required, but are highly suggested if you want a specific one. In 4 orders of room service between us and a group of friends, 2 orders were accurate. Two were incorrect in what was ordered vs delivered. The Casitas are slightly out of the way from the main pools and restaurants. Shuttles mostly take care of this. Other notes: As a general reminder, bring a reusable straw with you to the resort. Most are trying to cut down on single use plastics.

Grand Decameron Complex Bucerias Trademark: Like being home

We love the Decameron! Have been many times and find them consistently friendly and helpful. The resort and rooms are clean and well cared for. It is very conveniently located in Bucerias which provides lots of opportunity to wander, shop and dine out. Will be back again soon.

JOIA Paraiso by Iberostar: Amazing resort!!!

Very much enjoyed our stay at the Iberostar Grand Paraiso! This was our 4th visit and it never fails to impress. The food and the service was over the top! The facility is stunning and well kept. The entertainment is subtle but suitable to the feel and style of this resort. Highly recommend this resort for a relaxing and enjoyable vacation.

Crown Paradise Club: good

good location . very good place close to shopping and marina you can see the cruise ships coming in and leaving from your room . if you have children there is lots of things for then to do i will go back to club crown paradise again .

Fontan Ixtapa: It was a good week!

The Fontan Ixtapa is an older hotel, very well maintained both inside and out. The staff were all excellent and very accommodating. Got quite a surprise my first morning when the pool music started at 7 a.m., and that happens every day. No sleeping in on vacation. Unfortunately the food left a lot to be desired, except for the one night in the separate restaurant, and that meal was excellent. I would not do a two week stay..

Ocean Riviera Paradise: Entertaining and great food!

The resort was a good size, with an amazing mix of things to do for singles, families, and kids. The food was a highlight, as was the pools. Service speed was slow and the beach was rocky, but still enjoyable.

Barcelo Puerto Vallarta: Great Holiday

Staff was amazing from the pool to the canteena (Jose and Adrian). Japanese supper was excellent. Conceiarge was very helpful if you need them. Room was nice always clean and kept the bar fridge stocked.

Grand Riviera Princess: Perfect 👌

Great resort, very clean and well kept grounds. Beautiful scenery! My kids loved all the wildlife on the resort. The staff was super friendly and very helpful. We really enjoyed our stay and miss being there! The Gibson family

Grand Riviera Princess: Beautiful resort But

The property is gorgeous. The buildings and landscaping design are one of the nicest I’ve been to. However this is quite difficult to enjoy as they allow smoking EVERYWHERE. (Except restaurants). Beach, pool side, hallways, even on our balcony in nonsmoking area all we could smell of smoke from cigars and cigarettes. The service was perfect, zero complaints about the staff. The food at all restaurants was good. The buffets were the same everyday, uneventful and just ok.

Moon Palace Cancun: Great property

We stayed at the Grand and our room was upgraded to a beautiful suite on the ocean. There was lots to do, food was fabulous and the drinks provided were international brands we knew. Honestly the only issue we had was trying to get a trolley so we had to walk a lot but otherwise it is a great place to take your family. Couldn't use all the amenities during the week we were there but I am sure we will be back for another visit.

Ocean Riviera Paradise: Great food but rocky beaches!

The resort is 2 years old but looks much older the decor of the rooms are really nice but it seems like rooms are falling apart, cracked and broken furniture, leaking ceilings also rooms were very humid the resort itself is beautiful, restaurants are nice beaches were very rocky which was a disapointment service is great though and food was wonderful!

Ocean Riviera Paradise: great service, humid rooms

service is wonderful and the food was great the rooms were way too humid and this was a huge downside to our trip the beach was decent if you stay on one side, if you go towards the left side, beach is terrible, full of sharp corals

Catalonia Royal Tulum: Review

Rooms were very clean. Staff were friendly and helpful with answering questions and fulfilling requests. Food was very good with wide variety with buffet for breakfast and lunch and a la carte dinners Beach and atmosphere on the grounds were beautiful.

Iberostar Selection Paraiso Maya Suites: Good Family Resort

Overall a nice resort, but there were a few issues. Rooms: no slippers or robes, air conditioner needed repair, some in our party did not get turn down service Food: buffet food was ok, but not great; food at the Mexican restaurant was terrible; the gourmet restaurant was nice Beach: beach area was nice in front of the property, but completely neglected off the property; one section of the beach seemed to be a dump for excess sand, seaweed, and other debris. Property: well maintained and at [... read more]tractive, with lots of security Disco: good music and nice size Pools: no quiet pool; you can hear the music everywhere

Secrets Playa Mujeres: Excellent service

The hotel staff were amazing and so friendly. The resort was absolutely beautiful. Unfortunately, the noise level throughout the night kept us up and there was construction going on at the hotel beside us. We asked to be moved but the hotel was at full capacity. They did try to get us a room at Dreams but we didn't want to be surrounded by children. Overall, the hotel, staff and food were great!