Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21857 Reviews)

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Rick  - 

Verified Purchaser

The Sens Riviera: good resort

-grounds, site, buildings, nice and clean,recently renovated. -good variety of food and buffet, and specialty restaurants. Only the japanese restaurant was disappointing, as it was on a patio outside of the buffet area, but, food was good. -nice coffee and snack shop, poolside snacks was good. -entertainment was only 2 nights a week, all others were karioke nights. -room air conditioners were strange, preset to 16.5 degrees, no matter what you set the thermostat at. Was way too cold in the [... read more]

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Private  - 

Verified Purchaser

Hyatt Zilara Riviera Maya: Hotel Zilara Riviera Maya

Lawrence from Trip Central was fabulous and found us a lovely vacation package that met all our needs. This older but well kept hotel delivered exemplary customer service throughout the entire duration of our stay. Food was excellent, rooms were spacious, clean and comfortable. Club service insured we had dinner reservations and a poolside chair ready for us every single day. The beach was cleaned constantly to minimize sea grass. It was a great, relaxing getaway that totally pampered us. Viva [... read more]

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Private  - 

Verified Purchaser

Hyatt Vivid Cancun: excellent!

Hotel was wonderful.....except!!! not enough lounging outdoor chairs, there are plenty of loungers by the pool on the beach but I'm 64 years old and it was getting comical how I was getting on and off the lounge chairs!

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Janice  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Perfect all Inclusive

From the moment we arrived we felt welcome. The resort is spotless and well maintained. The staff was open and responsive to any need or accommodation we requested. The SPA and GYM/ Pickleball Courts are busy and top notch. The food and restaurant experiences were beyond expectations.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Good budget resort

Food was ok, rooms were alright, however there are no elevators except in one building. If you were to end up on the 4th floor there is alot of stair climbing. Nice short walk to Bucerias Centro square with lots of shopping, bands playing and awesome street tacos.

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Wildchild77  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Great resort

The hotel and grounds were immaculate, staff were friendly, food was good and lots of selection of drinks. The beach was disappointing, almost impossible to get a chair unless you were willing to pay for an upgrade, and a long walk to get there.

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Denis  - 

Verified Purchaser

Grand Oasis Cancun: Worst trip for stress

We had nothing but stress on this trip. Air. Ananda royally dropped the ball on this one. Changing plane schedules without notice. To the worst possibly run resort in history. We were greeted with rudeness and conflict. Absolutely no help from them and we had to go on our own to find our room without help or direction after our 8 hour late plane ride landing us there without transportation to the resort. Then the place had so many blocked areas that had to be paid for before entering. So much fo [... read more]

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Diane  - 

Verified Purchaser

Grand Oasis Riviera: Grand Oasis Tulum Mexico

Our check in was a little disturbing ...when we found out our room was on the 3 floor with 25 steps up.. We were shocked..this hotel does not have elevators..My travel partner freaked when she realized it and directly when to the Lobby to explain .. She is 65 years old and I am 72..omg...They finally with some discussion put us on the 2'd floor..12 steps up..what else could we do?? Also very surprised to learn the Sewer Tax was 139.00 dollars American not the very small amount we were told.  [... read more]

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Private  - 

Verified Purchaser

Dreams Jade Resort and Spa: Beautiful Resort

Beautiful resort with wonderful staff other than the reservation desk staff which need to work on their skills with dealing with the public and solving issues. Our week started off on the wrong foot with check in however we enjoyed our wonderful bartender, Panda. The food at the restaurants was amazing and the housekeeping/ grounds keepers were always busy keeping the resort immaculate. I would definitely return to this resort.

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Daniel  - 

Verified Purchaser

Samba Vallarta: very good small resort among the big expensive hotels

excellent service throughout the resort , small but big enough to have everything needed , food is excellent , drinks are as you expect , closed to Bucerias , transportation to downtown vallarta available through local bus or uber

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Private  - 

Verified Purchaser

Valentin Imperial Riviera Maya: Love the Valentin

Our 6th time here and it’s still exceptional. Great food; so much to chose from! Friendly staff, lots to do if you want and quiet space if you want that too. Love the lush gardens and the fact you can walk Around and not see the buildings. Love the day time entertainment crew. The shows are ok at night.

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Private  - 

Verified Purchaser

GR Solaris Caribe Adults Only: 7 Star ?

There is not 1 thing I would change about my 5 days at this resort. Perfection!¡!¡!!!!!@@@@@@@@@@@@@@@@@@×@@@@@@@×××@××!@!@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@????????????????????????????

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Snowbirds  - 

Verified Purchaser

Hacienda Buenaventura Hotel and Mexican Charm: Tired Old Resort

If they would just refurbish the old tired bathrooms we could have enjoyed our stay a bit more. The shower door was broken & didn't close proper. Water temperature fluctuated from hot to cold almost burning you at times. Whoever changed the sink certainly wasn't a handyman. Such a poor job the faucet was so close to the wall you couldn't get your hands around them. The tiled vanity top must have been done by a child. Very poor job and grout missing all over. It just didn't look sanitary. The toi [... read more]

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Private  - 

Verified Purchaser

Dreams Puerto Morelos Resort and Spa: Great Resort!

This was our first family all inclusive trip with my two daughters Ten and eight . We had a amazing time the resort, room, the food everything was awesome.. The resort itself wasn’t overly large which we loved , it gave the kids a little more freedom to roam around in their own. The water slides, the splash pad all the pools, kids just had a great time. The activities throughout the day were great! Live music around the pool was amazing! All the restaurants were so good, we had two dinners out [... read more]

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Annamaria  - 

Verified Purchaser

Barcelo Maya Palace: Beautiful resort

Huge resort, very clean , beautiful, pretty modern nice and open would definitely recommend to friends, great food , adult pool section was also great.. quiet and calm....peaceful resort !!!!!!!!!!!!!!

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Private  - 

Verified Purchaser

Hyatt Vivid Grand Island: Great resort!

The food at the specialty restaurants and the beach club was great. Nice rooms as well. Beach club is off site but well worth the 8 minute shuttle. We loved the resort! We would recommend to friends and would also return.

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Very nice resort

Advantage of this resort is the access to other resorts and restaurants of Barcelo Maya. Nice, clean, high level service, everyone could find activities by their needs. Our room in Tropical was outdated and needs some fixing.

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Private  - 

Verified Purchaser

Armony Marival Resort and Spa Punta de Mita: Amazing place to spend vacations

We enjoyed 7 days all-inclusive in Armony resort. Beautiful nature, delicious food (a lot of choices), comfort and luxury and very friendly staff. Great memories of nice long walks along the ocean on soft sand. No weeds in very clean water and the water was pleasantly warm. Every day we could watch whales playing in the bay, turtles on the beach, pelicans and other little birds and fish in the water. Surprisingly no mosquitos or any other flies. No humidity. However, there are big waves on the  [... read more]

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Elle  - 

Verified Purchaser

Sandos Playacar Beach Resort: Overall an amazing gem in Playacar

This is our first all inclusive experience and Sandos Playacar definitely put a high bar for us. Food - great selections from buffet to ala carte options. If you could book the ala carte restaurant right after you get your room number please do so as they booked up pretty fast. We are lucky to have been able to try all of their ala carte restaurants by booking them in their Sandos App and walk in on others as they were fully booked when we get there. Walk in aren’t guaranteed but its worth the s [... read more]

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Anne  - 

Verified Purchaser

Dreams Sapphire Resort and Spa: Wasn't as good as looked

People were very nice...food very mediocre....no bath tub service was very slow pool was freezing Japanese restaurant was very good the kids also really enjoyed the entertainment and dancing at night they went to kids club alot and enjoyed that

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