Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5690 Reviews)

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Private  - 

Verified Purchaser

Riu Palace Costa Mujeres: Amazing resort beautiful beach awesome food.

The 2 beds in the room were small twins. we were told double beds, so we needed a sofa bed to accommodate for 3 people in a room. Also needed a divider between the bathroom and the beds in front of the bathtub .

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Darren  - 

Verified Purchaser

Riu Palace Tropical Bay: Perfect Vacation

Very modern resort with an amazing beach. Very well planned layout. All rooms close to everything. Food is very good with a huge selection ... very large buffet. 2 hour transfer from airport is worth it. Staff are as good as it gets. 10 & 13 year old grandsons had an amazing time too.

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Private  - 

Verified Purchaser

Riu Republica: Beautiful Resort

The rooms were clean, pools etc The staff stayed on top of everything and always made sure things stayed clean. I would 100% recommend anyone who asks me about vacation to go to this hotel and resort.

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Birthday ruined  - 

Verified Purchaser

Riu Ocho Rios: Racism still exists

Racism still exists at the RIU OCHO RIOS Spa Food ok but cold Lots of Flys 🪰 Difficult to make reservations on App House keeping throwing away guest food Entertainment very good Bus driver to Shakka great Birthday ruined

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Private  - 

Verified Purchaser

Riu Ocho Rios: Great time at Riu Ocho Rios

Great time at Riu Ocho Rios Will try to keep this short. Things that are great: *rooms are beautiful, clean, and very well appointed *grounds well maintained and cleaned daily *mini bar and fridge restocked every two days *plenty of towels, hot water, water pressure pressure *beautiful beach, well maintained, plenty of chairs *lovely pools, plenty of chairs there as well, lots of shade *no wait for beach towels, readily available and huts always open *drinks were great and service wo [... read more]

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Private  - 

Verified Purchaser

Riu Santa Fe: An OK resorts

The hotel is OK. Food need improvements. Show needs lots of work. To much party in the middle of the day. Need to be more strict with guest yelling in the hotels pass 2 am or being loud at 5am. Hat dog and burger needs taste horrible.

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Private  - 

Verified Purchaser

Riu Palace Aruba: Loved Aruba!

The Riu Palace grounds were amazing. Food was excellent. Only thing is the rooms need updating and some love put into them. With all the newer resorts there, Riu needs these updates. Staff were pleasant for the most part

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Entrance416  - 

Verified Purchaser

Riu Palace Aruba: RIU Palace, Aruba - Excellent

Though older, this hotel is elegant, grandiose and beautiful inside and out. The rooms (I've stayed in a couple) are spacious yet warm and cozy and well laid out. The beach is well maintained, clean and free of vendors. The beach is also very beautiful and the sea is always warm. The Hotel offers a wide variety of tasty food delights to suit all and the staff at this hotel, in every department, provide a warm and welcoming friendly service twenty four hours a day and they are outstanding. [... read more]

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Private  - 

Verified Purchaser

Riu Latino: Very nice, clean, and fun resort

The hotel rooms were spacious, we had partial ocean view, 2nd floor. It was clean and had a liquor cabinet and restocked beer and beverage mini fridge. The second night, they put rose pedals all over the bed and floor, it was a nice surprise. The staff were all very friendly! All of the bars were clean and the staff were happy to be there. Coffee and food were also great. There were a lot of food options.

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Shirley  - 

Verified Purchaser

Riu Vallarta: Mostly good but some issues

Pros: The hotel is beautifully. The staff amazing. Everything was spotless… they were constantly cleaning. Food was very good. Specialty restaurants were excellent Cons: The entertainment was terrible. There were a couple shows that were good but they were once a week. The local bands were great… everyone up dancing! But again twice a week. The other nights there was nothing. Every Friday there is a big RIU party but it is next door at the Jalisco. Extremely crowded… no sea [... read more]

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Private  - 

Verified Purchaser

Riu Latino: Amazing Resort

One of the best hotels I have ever stayed at will look at more Riu hotels in future! Attentive staff Great food so much to choose from Lots of pools great beach & You have to check out the spa Highly recommend

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Private  - 

Verified Purchaser

Riu Palace Peninsula: Very nice Hotel

Very Nice Hotel, big rooms with big balcony area, but the air conditioning is like you are in winter inside the room,room clean is everyday, several pools for all, a lot of entertainment there, BBQ in pool areas, good food, restaurant are good, I didn't like much the Japanese Restaurant, but this is me, coffee area is excellent I enjoyed it, and the 24 hrs Sport Bar too, hamacas section is nice too. Beaches are nice and clean, they clean the zargaso every morning, some beach spots are rocky so  [... read more]

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Private  - 

Verified Purchaser

Riu Negril: Great trip!

Was a wonderful resort, kind people, and massage therapist Stacey-Ann and Julene were fantastic. Food was ok, same choices daily. Beach was ok, lots of grass but some sand area. Plenty of drinks provided.

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Private  - 

Verified Purchaser

Riu Republica: Not the greatest

Not the greatest This place is Definitely not a 5 star I would not recommend this place to anyone. The beach is the greatest except as a single woman being told by a local vendor walking on the beach to wake up and buy something from him, really irritated me

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Shane Oliver  - 

Verified Purchaser

Riu Palace Costa Mujeres: Such a great place to go

The hotel was AWESOME. Great staff such nice people. Food was so good with a good verity. Beach had its time when the seaweed was bad you can’t help that great beach otherwise. Soooo many places to take great pictures also. Our room was nice also , this resort is very clean they are always cleaning. The gym was the worst part but not everyone like the gym. Neon night was so much fun. Great place I would recommend this place for sure.

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Private  - 

Verified Purchaser

Riu Guanacaste: Amazing Resort

The hotel is beautiful. Very well maintained. Food was good especially the buffet. Pool was great, the staff were wonderful. Lots to do around the resort. Many excursion options. Would definitely stay again.

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Private  - 

Verified Purchaser

Riu Negril: Amazing resort

Amazing food and great resort but the beach wasn’t as great because of the great amount of seaweeds that’s taken over the beach. It wasn’t as fun to be in the beach waters as we hoped to be . I think they need to get rid of the seaweeds from the beaches and then this resort would be fully 5+

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Ryan  - 

Verified Purchaser

Riu Santa Fe: Haven’t been since 2016 and it’s even better now

Amazing resort for the value, this is my 4th time going and to a nice surprise my room was fully renovated, there are more restaurants to choose from, the resort is still so clean, staff still friendly as ever, absolutely no complaints, if you are an ocean swimmer the waves are a little intense but a walk down the beach and there are calm spots. And the new riu party pool/club is amazing

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Private  - 

Verified Purchaser

Riu Latino: Amazing resort!!

This hotel is one of the best we’ve stayed at.The whole staff were incredible. The grounds were immaculate! All staff were very friendly!! The food was all great from the buffet and the restaurants!! I would definitely go back!! If you like sitting on the beach, bring an umbrella so you can escape the sun a bit!

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Private  - 

Verified Purchaser

Riu Republica: Great vacation

Overall, we’d rate this place 4 out of 5. We arrived at reception and Dennis asked if we’d prefer a room by the beach or the pool. That was a first. Very nice!! Rooms are a bit dated but they are large and kept very clean. Balconies are large too. We were on the 1st floor so easy to go up and down the stairs. Elevator wasn’t working so could have been difficult on others. Food was plentiful and diverse. Something great for everybody. Best thing is you never had to make reservations for an [... read more]

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