Haven Riviera Cancun: Pretty Luxury

Wonderful swin-up with a great view to the ocean. Nice restaurants with no reservation and excellent food. Employees are nice with attention. Great pools with very confortable seatings and lots of places at the beach. Unfortunately long beach walk is not very accessible. 24 hours service and you can eat at pool or beach. Few activities. In 6 months, when it will be fully completed it will be a wonderful place. I would return anytime!

Las Palmas by the Sea: las palmas by the sea

resort is clean , food is very poor, only 2 electrical outlets in room, staff is excellent. pools are good and enjoyable .I have been going to las palmas for many years, the only reason I kept going was because of the staff. We do not eat at the resort.The rooms are kept clean , again because of the staff. They have an ant problem. The showers are hot then cold, hot then cold.

Bahia Principe Explore Coba: Enjoyed Grand Bahia Principe Coba

This resort was terrific. It checked off everything I needed to enjoy myself on this week getaway at an all inclusive with family. Although large, it was easy to get around on the trolley system with some learning and repetition. The staff were very hospitable. The food was delicious and the variety was great. I'm big on seafood and was quite impressed with the offerings for the buffet and even more so in the a la carte restaurants. The drink selection was A+ The pools were [... read more] perfect. Beaches were ok, but this was not an issue for me. I would definitely consider going back. :) Regardless of resort, if you do stay somewhere in the Riviera Maya you owe it to yourself to visit some of the ancient Mayan cities (such as Coba, Tulum and the grand Chichen Itza)....they were truly jaw dropping!

Riu Flamingos: Good value

Good value for money. Food, drinks, beach were all great. Staff friendly and were always willing to help. Entertainment staff were fun and included everyone. If I had to say something negative it would be that the towel service now limit how many towels you can have. I would just go to the towel service to exchange my beach towel once every morning and come day 5 of my 7 day stay they told me I had no more towels available. I wasn’t abusing the service, I would just ask to exhange my towel [... read more] from previous day and yet I was limited to how many I could have with no prior notification on any other day that there was a limit. Other than this I would highly suggest coming here to riu jalisco.

Tropicana Hotel: Lacking

Some of the rooms do not have A/C !! The staff are very indifferent. The pool and the beach are very good. The food is very basic. Only one menu all day. Not much choice. Location is great, close to everything you may need. Cleanliness could be much better. They have a rule about no glass in pool area, yet they serve glass bottles by the pool!! Their beach area needed to be cleaned better,bottle caps, cigarette butts, plastic forks etc, were there for days.

Bahia Principe Explore Coba: Incredible experience

Extremely clean, great service, excellent food, friendly staff and guests. Very large, multiple pools, but easy to get around via golf carts. Many guests said they stayed at other resorts in Mexico and rated this as their favourite.

Finest Playa Mujeres by Excellence Group: Really nice trip

Resort is great in all areas. The service is exceptional. It's really nice when the entire staff really make an effort to make sure you have a great time. Food is excellent for an all inclusive, beach really nice too.

Sandos Caracol Nature Resort and Water Park: A beautiful nature-filled location

We enjoyed our week at Sandos Caracol. There was a ton of wildlife (coatis, spider monkeys, iguanas, birds, and a few cats). Service was always friendly and helpful. Snorkelling in the onsite cenote was not super interesting, but it's a nice calm way to introduce snorkeling to kids. Just off the beach we saw many fish, crabs, and one ray. The service was friendly. Food was good overall. I really liked the Mediterranean and Italian restaurants. I thought the Japanese one was over-rated,  [... read more]but it's fun to see the food cooked right at your table. The buffets were decent. Our family all found something we liked for every meal. The current construction meant we had to always walk the long way around the resort from our building to the restaurants, pools, etc. This was a bit annoying, but not a real problem.

Grand Sirenis Riviera Maya: We loved the Grand Sirenis!

We have been to a handful resorts on the Mayan Riviera side and this is the first one that we want to go back to NOW! The rooms, beach, resort, pretty much everything about this place is awesome especially the people! Every building has its own concierge and ours was Liz and she was so awesome. She really took care of us and treated us like family. We had a couple of beach servers who took really good care of us- we always had our drinks brought to us and sometimes there was drinks waiting for u [... read more]s when we got back from our swims! Amazing service, especially Esperanca, a real sweetheart! The staff was very friendly and you can tell that they really liked working there. There are too many to mention but Guillermo, Fede, Federico and Sammi were amazing! We were there for Halloween and they decorated the resort and it looked really cool. It looked like the staff had their family there for the day and it gave it a real family oriented vibe that we loved. The snorkelling off the beach was so amazing! The fish were everywhere and we even swam with a stingray! So cool!You could get snorkelling gear and kayaks there everyday. Our room was beautifully decorated and always clean. It never had that musty or damp feeling like other resorts that we have been too. We saw the coolest wildlife from our balcony everyday like raccoons, birds, iguanas, coteis and even monkeys! I cannot say enough good things about this place. The lazy river was very relaxing! You will not be disappointed! The spa was very beautiful and reasonable for a couples massage and hydrotherapy. The dolphin exhibit was cool too! The disco was far and you needed to take a shuttle there but it was cool. The coffee shop was a nice treat every morning and the ice cream shop was cool every afternoon.The sky bar was an awesome place to go after we enjoyed the nightly show. I loved Grease, the circus show etc. It was all good and a lot of fun! We loved this place so much that I actually miss it and cannot wait to go back and we will go back! We are even interested in trying the Grand Sirenis in DR when it opens in December.

Blue Bay Grand Esmeralda: Third trip

Just got back from our third trip to Blue Bay. We absolutely loved it again and already booked for 2 weeks in February. We have absolutely no complaints other than we weren't there long enough. The large pool at the beach was under construction for some needed revamping. We look forward to seeing it finished when we return. All services were wonderful. Thanks again

Emporio Cancun: Great experience!

Great hotel, food was very tasty and variety was large. we had a 7 day stay and all of our interactions with hotel staff was amazing. Yesenia our housemaid was absolutely amazing and made us feel right at home. our bar tenders (Ruben,Louis) made us feel very welcome and introduced us to many new and flavorful drinks while maintaining the upmost hospitality. we had purchased the all inclusive and they made sure our cups were never empty. 10/10.

Fiesta Americana Puerto Vallarta: Great Resort, Fantastic Staff!

We just came back from two great weeks at Fiesta Americana. The food was fantastic and the staff amazing. We have stayed at a number of all inclusive in the Puerto Vallarta area and this has been the best customer service we have experienced. The staff always made sure we had everything we needed without being intrusive. From our morning experience with Cezar and Raphael on the ninth floor and breakfast patio to Hugo and Ignacio on to beach to Catalina and the rest of the towel booth staff, ever [... read more]yone was smiling, helpful and genuinely pleasant. We had great service as well from the staff capitains and of course the amazing chefs. Definitely planning on a return visit!

Grand Decameron Complex Bucerias Trademark: Good resort.

I've been to this resort a number of times, last time was 8 years ago. The grounds are well taken care of, lots of room to move around. The food is fine, not special, but always good. There's no internet in the rooms, it's located in a lobby, often no open seating. Line ups at the buffet or no seating at times, shouldn't happen at a buffet. Overall a good place, I don't think I'll return though, lots of other options for a similar cost.

Valentin Imperial Riviera Maya: Amazing resort!

We really enjoyed our stay at VIM! The staff were attentive and friendly. They knew our names and referred to the resort as "our home". The food was very good and you will enjoy every restaurant experience. The ocean is beautiful turquoise colored water and angel fish come in with each swell. There are several options for evening entertainment. Many of the people we met shared that they were repeat customers, "fourth stay". Whether you are looking to relax as a couple or have some fun as a trave [... read more]l group of friends, there will be something for all. We plan to book a future holiday at this resort!

Grand Decameron Complex Bucerias Trademark: Awesome resort

I have been to this resort previously and the grounds, staff and beach are still amazing. My complaint is that there is no Wifi or coffee pot in the rooms. I think with all of the other options in the same price range, I will look elsewhere.

Barcelo Maya Palace: Great trip!!

The hotel was great!! The staff were amazing!! The grounds were beautiful. I did find the time after dinner to be kind of burning. We are not into shows so maybe an outdoor bar for drinks and music would go a long way. Would definitely go back! Thanks for the recommendation.

Iberostar Selection Playa Mita: Amazing resort

This was an amazing hotel. Everything was so clean and well kept. The grounds were beautiful as was the pool and beach. Would definetly go back here. The staff were all so friendly and the entertainment staff went above and beyond to make sure we were enjoying ourselves. I was amazed that Marco and Marcello even remembered our names. Food was good and it was nice that there was a variety of restaurants to go to. All in all I would recommend this hotel to anyone.

Grand Decameron Complex Bucerias Trademark: Another wonderful holiday at the Royal Decameron in Bucerias

This is our second trip to this resort. The food, accommodations, staff, pools and location all excellent! So close to Bucerias and all local amenities. The beach is wonderful and everything was so clean!

Fiesta Americana Puerto Vallarta: Great Two Weeks

We had a fabulous time at Fiesta Americana. Some highlights: - the hotel was clean and well equipped - the food was great with lots of selection - the staff were amazing and always willing to help and go that extra step to make sure we had a great stay

Barcelo Maya Grand Resort: Review catered for parents travelling with infant

Overall we had a good experience in Barcello Maya Grand Resort. We travelled there from Nov. 6, 2018 to Nov. 13, 2018 with a 9 month old infant. We loved everything from the kiddie pools, the swim up bar, the restaurants, the food. Few things that the resort may need to look into is hiring staff with minimal level of English speaking ability. Also having items such as a kettle to boil water in the room (esp. for an infant) or prioritizing rooms with a microwave with parents that have infants,  [... read more] would be of great help since the tap water is not ideal for washing/cleaning bottles. Also the noise level for the night shows are also not the greatest for parents with infants that have a sleeping/napping schedule. The nightly shows that run as late as 11 pm are definitely something should be considered when assigning rooms to parents with infants. Our infant contracted hand/foot/mouth disease on our 2nd last night at the resort. Although this isn't directly related to the resorts ability to control, parents considering a trip to tropical climate should be aware of this viral contraction is very possible as it is apparently a very common (having medical insurance is definitely recommended). Thanks