Allegro Cozumel: Allegro Cozumel

The resort is small, clean and very quiet. The rooms are updated but walls are paper thin making it difficult to sleep if you are in bed early. Food is ok, not much selection if your not Mexican nationals. Reserving the specialty dinners was difficult, they seemed to have issues with reservations and timing. Date and times we were told were not available, were, to friends who booked a day after we tried to. The food at the sports bar was terrible, I complained, next day there were hot dogs.  [... read more]The employees at the front reservation desk did not resolve concerns, rather skated the concern, came back the next day and spoke to a women who did resolve. The beach and water was great. I won't be going back to this resort, was good to try it, gained some understanding. I went to scuba dive, The dive center was good, good service and the dives were great with very experienced dive masters, top rating to Pro Dive Although the rooms are updated and clean, I gave it a fair rating due to the paper thin walls/ceiling where the next door folks can be heard a fair rating

Blue Bay Grand Esmeralda: Would not go back

The scam started as soon as we got off the plane. I asked one person directions to the bus and she took me over to a guy at a booth. He asked where I was staying and I told him, he then asked if I wanted to go on excursions while I was there, of course the answer was yes. He told me about a deal and that I would have to meet him the next day for 90 minutes for a tour. I agreed, naive I guess. We finally made it to our bus and to the hotel. Right off the start we were greeted by a gentleman who t [... read more]ook us to a table and said he was going to make sure we had a good time. He asked if I had spoken to anyone at the airport and I said yes and explained what happened. He then offered to take my tickets and give me new ones so I do not leave the hotel with someone else. Again we had to meet for 90 minutes the next day. I still had no idea why we were meeting, just thought it was what every guest does. It turns out to be like a Time Share they want you to get on board with. If we wouldn't have stayed for the 90 minutes I would have lost the opportunity to go on my excursion. No one tells you to "BEWARE", again just thought everyone did this. The first 2 days put a damper over our vacation and I probable will not visit Mexico again.

Ocean Coral Riviera Cancun: Nice Resort

The resort was nice @ the floral was well kept. The food in restaurants was very good but not stocked with basic items : bacon, bananas, butter. Restaurants were closed giving no notice. Information on the restaurants was hard to find. The room was excellent. The lane way up to the hotel was very junky.

Wyndham Alltra Playa del Carmen: Awesome

The hotel was great.greating us was out of this world. They were so friendly, very helpful to us as we had no idea as to what to expect.They messed up our reservation but soon corrected it .Wrong room first night straitened it out next day. All went well.

The Fives Beach Hotel and Residences Playa Del Carmen: Great times!!

I went with friends and enjoyed our stay. The grounds were well kept and the service was great..everyone was very friendly. We went to all of the restaurants hard to pick a favourite..the Italian was especially good. Don't miss out on the fresh tacos being made daily..you will not be disappointed.

Grand Riviera Princess: Best Trip !

From the Start to Finish we couldn't say enough but Great reviews about our 8 day stay! Our 3rd time here and won't be our last! The resort has kept up its cleanliness and appearance after all these years. The staff are the friendliest people and are serving and maintaining all day around the resort! Food was always fresh and so much assortment for everyones taste. You can go find a quite beach/pool bed to read or party at the pools. The evening shows are top notch and have kept their fast paced [... read more] dancers up beat from 1st time we were here years ago! Excellent! Can't wait fo return🌴😎🍹

Isla Natura Beach: Ok resort

The rooms were mice and clean, the food was very good, Alon and Omar were awesome employees, The down fall was you couldn’t swim at the 2beaches because it was way to ruff of water, And there was ZERO entertainment, at 11:00pm everything was closed, ZERO entertainment! For very quiet holiday for elderly people!

Bahia Principe Explore Coba: Absolutely amazing!!

I had the most amazing time. The resort was beautiful and well kept, and the staff were amazing. Especially the Animation/Entertainment Team. They made you feel welcome and at home. 10/10 would definitely go back again.

Oh Cancun On The Beach: shortcomings

hotel checkin/checkout staff were rude. almost like you had to pay them in order for them to answer questions. wristband for oasis lite- does not get you drinks at the lobby nightclub (kinky) pay extra..to get water refilled in your room-pay extra. bathroom-no shower curtain, so water was all over the floor everytime

Blue Bay Grand Esmeralda: very good resort

very well kept. looks like it has had many upgrades, food and service were A1. The only down fall is this CIRCLE ONE company that wastes a morning of yours trying to get you to buy into their travel company. If you can avoid that ,its better

Bahia Principe Escape Sian Ka'an: Clean, friendly and very attentive staff

We went for our honeymoon and booked the superior penthouse jacuzzi suite. It was incredible! The stars at night were amazing! Great hotel, we would 100% sray here again! Great place for rest and relaxation!

Dreams Sapphire Resort and Spa: Wonderful staff!

The Laguna style pool was incredible at this resort- by far my favourite pool at any resort. The food was delicious, there were always attentive staff who even upgraded us to an oceanfront room on our last overnight. Such a lovely experience and wonderful resort.

Ocean Riviera Paradise: Trip Central is the way to go!

Our family of 5 (kids age 9, 7, 6) went to Ocean Riviera Paradise for a week. Family perks: The proximity of the pool to the ocean made for all day waterfront fun. It was easy for kids to run back and forth and have different water experiences. There is a fresh fruit non-alcohol drink bar with swings by the pool--a big plus for kids who have been playing in the sun. Also, a kid-friendly, open air lunch restaurant is also by the beach. Good for all day fun. Water slides were fun but slow mo [... read more]ving due to a small bit of water going down them. Lots of lifeguards. We only used the 'kids drop-off' program for one morning. The kids did origami, made sushi and enjoyed a water balloon game in the pool. There is a small park my kids loved playing at in the evenings when it was a bit cooler. Food was incredible. We saw monkeys, turtles and coati on the resort. It is a huge resort, so bring bags to transport sand toys, goggles, pool toys. There is a large golf cart that runs up and down the 'strip' if you don't want to walk. Booking with Trip Central was super easy. I appreciated that everything was EASY. Highly recommend the location and Trip Central.

Royal Solaris: Members vs Non-members

The place was fine except for the way we were treated as non-members. There was a large push to make members feel extra special. What they didn't seem to realize is, that it made the rest of us feel ignored. There were big special breakfasts with trays of danishes and croissants and champagne for the members, but the same ol daily banana bread for the rest of us. Special towels, reserved front row beach/pool seating, and extra table service care for members. Non-members however, had a hard time  [... read more]finding lounge chairs together. Table servers were focusing all attention on the members in hopes of getting bigger tips. So we often couldn't get our plates cleared, or a coffee at the end of our meal. There were a few really good servers and bar staff who were the exception to this and treated us great, but it was inconsistent. The resort was very nice overall visually and comfortwise, but it was clearly mismanaged. The front check in desk was terrible. Feel free to email for details and pictures.

Bahia Principe Explore Coba: Great Staff and great hotel

The place and people are great, would recommend them any time. The place was clean, lots of food, Staff went out of there way to help, If any thing I wish I have learned some Spanish, that was my problem, but we all got around it. Great time.

Akumal Bay Beach and Spa Resort: Fabulous resort and wonderful vacation

We just returned home last week Nov 7th, after a much too short vacation. The upside is that it was a wonderful place to stay - it truly is a “hidden gem”. We are definitely returning when they can accommodate us for at least 2 to 3 weeks. We did yoga every morning with Hiram, who is a master in his craft, and tried to pack in as much as we could in only 7 days. We had a wonderful room! Thank you for getting us a ground floor in building #3 - it is the perfect location and we would re [... read more]quest this again. Our housekeeper was wonderful; everything was completed in our room first thing in the morning by the time we returned from our yoga and breakfast, usually around 9:30. The food was terrific; we had no problems getting seated in any of the a-la-carte restaurants as they did not take reservations. The buffet also had great selections and variety for both breakfast and lunch. People can make a big deal about seaweed on the beach - we had some the first couple of days we were there but the hotel staff was right on top of cleaning it up as fast and efficiently as they could. This is not a factor in choosing this hotel - seaweed is caused by environment and weather. We would like to recognize Hiram and Rene in the yoga pavilion as well as German on the paddle boards who trusted that I could do it successfully.

El Dorado Royale: Wonderful service, shame about the beach

El Dorado Royale is a wonderful resort if you want attention to detail, efficient and friendly staff, carefully tended grounds, artfully presented and tasty food and well appointed, spacious rooms with comfortable beds and pillows. However, the beach was greatly disappointing. The ocean beach floor was primarily rough, hard coral and the waves and seaweed made it very difficult to participate in water sports. Up-selling is the order of the day at the resort. I had booked an ocean view room [... read more] and when checking in, I made mention of the view. I was told that my room looked over a building and trees but for an additional cost, I could get an ocean view room. I declined, and when I checked into my room, I was delighted to see my room faced the ocean. It was a glorious view. Also be aware of the time share seminar that you will be invited to attend.

Iberostar Waves Paraiso Beach: Beach water clear : no seaweed , Excellent hotel , Attentive pleasant Mayan Mexican staff

First time to this resort , after viewing a recent youtube.com video showing beach clear of sea weed , in Sep 2018 , as of 31 oct 2018 when we arrive, the beach is fantastic , water limpid clear, if there are any little seaweeds , the hotel staffs have clearing mechanical equipment to keep the beach impeccable 24/7 ,...excellent Buffet and great Restaurants , great show, ..there is a shopping center in the complex , ..excellent Mayan Mexican staff, pleasant , honest , peaceful , easy mannered al [... read more]l through the resort..great for family as well as singles..will definitely return , and will recommend to our friends...

JOIA Paraiso by Iberostar: wonderful trip,amazing resort.

Nice public area, service very good everywhere, the staff is very nice & helpful, the golf course is tough but maintain very well, the most restaurant food is good but will not recommend Haiku (Japanese cuisine) although the service and chief performance is very good, I think the menu and the food is not real Japanese cuisine, and the Sashimi and sake is not perfect match with this 5 star hotel reputation.Overall,I like this resort,and will highly recommend my friends come and stay.

Secrets Playa Mujeres: PARADISE IN CANCUN!

This was our second time at a Secrets resort and it was amazing! We were here for a Family wedding and it was lovely on the beach. The grounds are beautiful, clean and well kept. The food was good with a nice variety to choose from and the Margaritas were number one! By far the staff at this resort really make it awesome. Friendly and they make it so much fun! Shout outs to Sexy Ross and Sexy Manny in entertainment. Wilberth, Antonio and Pino at the pool bar. HOLA!!!!