Riu Palace Cabo San Lucas: Great Resort

The resort was more than what I expected. Very fancy, clean. Good food, lots of options at any time of the day. The rooms were clean. The view of the beach was nice and you can see it from almost anywhere in the resort for example; lobby, restaurants, room, pools. No complaints. Would go back to the same resort if the price is right.

Riu Vallarta: Fantastic Resort

Cons - Not enough public restrooms - Housekeeping came very late in the day, like 3:45 pm and later. Pros- Food was great, my favorite was most of the meat, pasta, ice cream and desserts. Drinks - Wide varity available, tasty. Pools - Good size, with 16 build in lounge chairs and at least 6 booths with table and seats. Ocean was fantastic, not to rough. If you require a umbrella for the beach it cost 200 pecos a day to rent. Entertainment - from what I took in, it was all rea [... read more]lly well done

Royal Solaris: Amazing staff

The hotel is very nice, however it’s the staff and exceptional service that makes it wonderful - the beach and location are also terrific! We returned for the third time this fall and plan to go back in the future! Very good value and nothing lacking

Iberostar Waves Tucan: Beautiful resort!

Overall this resort is extremely well run! The grounds are very lush with assorted palms and plants. The peacocks, iguanas, capybaras, monkeys that run wild about the place lend a truly tropical feel. The staff were always very helpful and cheerful; from the front desk to the groundskeeper. There was always an assortment of food to satisfy any tastes. The nightly entertainment was always fun, but could have a bit more variety. Some themes were too similar. The front reception should have m [... read more]ore staff on at checkout time and when the new clients are scheduled to arrive. I was very happy overall and would definitely recommend it and will return again for another visit.

Park Royal Beach Huatulco: Amazing resort I’m coming back!

The room we had was beautiful! The staff was amazing and went above and beyond I can’t wait to come back every year from now on! We love park Royal and Huatulco thank you so much to all the staff!!!!!

Iberostar Selection Paraiso Maya Suites: Wonderful Resort!

This was a girl's trip for my friend and I and we were treated so well from the moment that we arrived until the time we left. Everyone we met was so friendly. You can tell that the guests are treated very well as there is a happy vibe throughout the resort. We loved the pool. It was enormous with different areas depending on what you were wanting to do. There was no shortage of shade either there or at the beach. It may have been the time of year, since it was October, but there still [... read more] seemed like there would be adequate space even if it was busier. The beach was also very nice. We did see some seaweed but there was still plenty of areas to swim where the sand was lovely. We loved the fact that you could book an a la carte every night. We booked a few right away when we checked in and then easily booked the rest through the app. All of the a la cartes were excellent but we especially enjoyed the Cajun and the Japanese. The service was excellent in all of them also. The breakfast buffet near the main lobby was amazing. The staff there took the time to learn your name and how you took your coffee. We also loved the shopping center with the casino, shops and disco. We had lunch and ice cream there one day. So nice that this was all included also. Most days we had lunch at the snack bar on the beach. Great food there too. The room was extremely spacious. This was the reason we chose the Maya over the Lindo and we were very happy that we did. There is a small corridor when you come in where the closets, fridge, safe and bathroom are. There is another door that you can close if someone is an early riser. There was also an additional sitting room and then the balcony that was very large too. It even had a hammock. The room cleaning was always done by the time we returned and they did a great job. No matter what time we went out for dinner, early or late, we always received turn down service with extra water, cute towel and face cloth shapes and rose petals. The WiFi worked very well everywhere on the property and was included in the price. The main lobby bar (Snake Bar) was always fun and the drinks were well made there. The bartenders would often go elsewhere if they needed to get you something they did not have. Great drinks everywhere else also. The resort is very large, however it does not take very long to figure out the short cuts. You can also call for the golf carts or flag them as they drive by. We did not need them too much except when we went to the Lindo for dinner at the Cajun restaurant. We did not go to the entertainment in the evening because we tended to eat later and ended up going to the lobby for drinks after dinner. The resort was also a short 30 - 35 min ride from the airport. I have been to many all inclusive resorts but had not visited an Iberostar before. I really cannot think of anything that we did not enjoy about our stay and will definitely be back.

Riu Palace Cabo San Lucas: some costly omissions by sunwing.

The grounds are immaculate and kept exceptionally clean. We had a suite with an ocean view and a patio....made us feel welcome every time we walked into our room. The public areas including the pools are 5 star and are maintained all day. Bar service and poolside service was the best we have had in a long time. Our room was kept nice but some days the cleaning service came very late to clean our room...after 5 pm two or three days. After being out all day it was not a treat waiting in the h [... read more]allway for the cleaning service to finish (After 5 ). When we purchased our tickets we were told we would get a voucher book with 440.usd worth of coupons to be used for various things at the hotel including excursions and spas etc. When we asked sunwing rep for our voucher book it was like talking to a wall. He knew nothing about it and did not even give is the courtesy of checking with other reps. Before we left for our trip we called tripcentral and asked especially about the coupon book and they told us we would get it when we checked in. Didn't happen. We paid extra for the elite plus category. It was suppose to include priority boarding. It was chaos at the airport when they announced the boarding so the priority boarding we paid for was lost. The elite plus package was a loss and will not buy it again.

Bahia Principe Escape Sian Ka'an: Still our favorite!

We stayed at Sian Ka'an from Oct. 23 to Nov. 3, 2018. It was our third visit in as many years and we were again impressed with the cleanliness of the resort buildings, the grounds and pool areas and the jungle setting is gorgeous. The staff are great, especially Anabel who greeted us by name daily at the breakfast and lunch buffet.Claudia remembered our coffee order each morning and Mariana in the Lobby Bar was another of the many staff who made us feel welcome. Carlos was fast and efficient mi [... read more]xing drinks, whether at the Sushi Bar, the Pool Bar by the Cenote snack bar or at the Beach Bar. The food is great. There is plenty of selection at the buffet and even at the smaller Cenote Restaurant. As seems to be common at all the resorts we have been to, some items could stand to be a bit warmer. The four a la cartes we visited (two at Sian Ka'an and one each at Tulum and Akumal) were very good. Seaweed continues to be an issue with huge piles along the beach on our first day there. But staff worked non-stop each day and after one week the Sian Ka'an section of beach was cleared up. Staff managed to keep on top of the problem the remainder of our stay. Sian Ka'an is a great resort and the fact that you have access to the facilities of the three other Bahia Principe properties is an added bonus. We will be back!

The Fives Beach Hotel and Residences Playa Del Carmen: Everything was great

We thoroughly enjoyed our stay. Staff, food, facilities - all a wonderful experience. Whatever we needed, especially with our two young children, the resort helped us out with. We will definitely try to go back. Have already recommended it to several people.

Bahia Principe Explore Coba: Fantastic and very busy resort (Coba)

We found the Coba was more of a family resort. It was too crazy busy. However, we had access to the Tulum resort which was a bit quieter. It's a shame that the beaches had a lot of stones and seeweed. However, the workers worked hard every day to remove them. The food and drinks were great. No complaints there. My husband and I were at one of their sister resorts a few years ago (Sian Kaan, adult only resort). We would definitely go back to that resort instead. Access to their beach wa [... read more]s much cleaner and no stones or seeweed in their section. I would only recommend this resort (Coba) to families not couples.

Iberostar Waves Quetzal: Not a bad resort

The good: WiFi and internet connections are good with plenty of bandwidth. Was able to stream videos on the beach most of the time. Never lost WiFi connection but internet connection dropped a couple of times. The bad: Good liquors are not included anymore and the price is insane. From the free ones you have to do your research and specifically ask for a decent one. Smoking is forbidden in many areas but this is not really enforced.

Bahia Principe Explore Coba: Wonderful Resort

Good choice of restaurants. Buffet gets a bit repetitive. Room was large and comfortable. Large resort but there is a good transportation system to take you around the resort. Beach is experiencing a lot of seaweed but staff works hard to remove it every day.

Unico 20 87 Hotel Riviera Maya: Unbelievable !!❤️🔥

The rooms the grounds the design the food.. the service selection and rooms where all 5⭐️⭐️⭐️⭐️⭐️ The staff was amazing to deal with and the beach was clean and the water was clean and clear!! I would recommend this resort and already have five times today 👍👍

Royalton Hideaway Riviera Cancun: Best Service I have EVER had!

I booked The Royalton - Adults Section for a quick 4 day vacation. I wish it was longer! We booked the terrace jacuzzi suite - recommend for a couples vacation. It was a quiet secluded area. If your looking to people watch from your balcony perhaps do not pick the terrace jacuzzi suites. Regardless the room was beautiful! Comfortable beds, pillows etc. Towels always replaced, turn down service. We ordered room service one night after a day trip - excellent. Breakfast buffet was my fav! Also atte [... read more]nded the steakhouse a la carte and Tex Mex a la carte. Antonio was simply delightful! Persuaded me to order what ever I wanted because I couldn't make up my mind. Beef brisket to die for! Thank you Antonio for going above and beyond. Service. Wow. Everywhere we went the staff was smiling and going out of their way to make us welcome. I must admit I have NEVER been asked every 10 minutes laying poolside if I wanted a drink or snacks. Top notch service (Adult area). Towels were removed from loungers that were not being used. Which was nice leaving chairs available for others. I would 100% go back to this resort. If you are a "beach" person, I would not recommend. That area of Mayan has very sea weedy beaches. Again, having said that - I would still go back in a heart beat. Recommendation to the hotel: Map of the resort add hours of restaurants AND what food is served at the a la cartes (place brackets with Steak house or Mexican) rather than just the name of the restaurant. Wish I stayed for a week!

Hyatt Vivid Playa Del Carmen: outstanding Resort

i thoroughly recommend this Resort, my first time in Mexico , and the whole experience was outstandingly amazing, the resort now is going through a new facelift, now as the Hilton Playa Del Carmen, this resort is smack dab on the beach , access to 5th ave which is a must, you have everything at a walking pace, right outside the front entrance of the resort , all resturants, and service was out of this world , people also were friendly .. room was right in quiet area, and close to a few restura [... read more]nts, shows in the evening were amazing .. nothing bad about the whole place .wallmart i might add is huge and within walking distance .. also mega mall .. a few blocks away .. just be aware some of the merchants on 5th ave really try to draw you in to buy .. all in all .. the best time ever alot of people go back many times .. and weddings etc ..

Dreams Jade Resort and Spa: Great resort!

This was our first time in Mexico and we absolutely loved the resort and the food. The ala carte restaurants were really good. The hospitality offered is simply outstanding. The pools were great and the infinity pool was our favourite.

Dreams Jade Resort and Spa: Amazing resort!!!

Lovely family resort with beautiful grounds and pools. The resort is well kept and everyone goes over and beyond to make your stay memorable. The food was outstanding and all ala carte restaurants were really good. We didn’t really eat at the buffet except for breakfast. The sparking wine that they serve at the resort is really good. The beach wasn’t so good but that was because of the seaweed. The hotel staff did their best to clean the seaweed everyday.

Bahia Principe Explore Coba: Family friendly, beautiful resort with great service.

The resort is beautiful, clean, and great for families. The staff provided great service. The privilege club could tone down the aggressive sales pitch. If going to playa de Carmen shopping avenues be prepared to be harassed by the vendors. The food was amazing, tons of variety and tasted phenomenal. Will definitely be back.

Fiesta Americana Riviera Nayarit: Good, but older

The hotel a little disappointing in quality, standards, size. It’s largely private residents. Mostly gone to Secrets so this Dreams was a bit of a let down. Porto fino restaurant was 12/10 excellent. We were upgraded to premium level and staff there excellent. Generally everything else, lobby, other restaurants, pool, pool service ok.

Bahia Principe Explore Coba: Relaxing and upscale resort

Staff were hard working friendly people resort was well maintained family safe and fun resort with many activities for all ages food was amazing nice including 3 a la carte dinners and free shuttle to silver and tequila factory aswell as playa del carmen for shopping maids were doing a great job keeping the room tidy and cozy I would go back in a heart beat