El Dorado Seaside Suites: Perfect resort for a relaxing vacation

Everything is 5 stars - the staff, the drinks, the food, the grounds and rooms. I highly recommend the beachfront/view rooms for their location right on the beach. The is a resort suited to people who like a low key, quiet place for R and R.

Paradisus Playa del Carmen: Best trip !!

Everything was amazing. The pools the food and the staff and beach. The set up of the resort was great easy to get around after the first day. All the entertainment was great! Bands a DJ and backstreet boys cover. We went away with 8 friends ages 26 to 30 lots to do. One suggestion for people going to adult pool is to bring your own music down to the pool. There is music playing but not very loud if you want a bit more of a party. Everything else was perfect. Food was the best I've had yet at a  [... read more]resort. Rooms were amazing and grounds were clean and staff was very friendly.

Riu Playacar: Great Vacation!

The RIU Playacar was a great place to stay! From the reception where we were able to get our room at noon instead of at 3pm through to the easy checkout, we had a great stay! The room was immaculate, loved the towel art every day. The food was abundant, flavourful, different choices at the buffet. The a la cartes (we tried the Americana and Mexican) has great choices. The amount of food at the a la cartes was way too much. The steak took up 3/4's of my plate! The pools and grounds were ke [... read more]pt clean every day. The public washrooms were fantastic. The entertainment crew was great. Some of the shows were a little cheesy but expected. My husband said he would return to this resort after the 3rd day there. That's a big compliment from him. The only thing I was disappointed in was the Sunwing Rep who was no where to be found after our first day there. We booked our return transportation. When we went back to book an excursion, he couldn't be found on day 2, 4, 5 or 6. We booked with a local agency and had a great outing.

Royalton CHIC Cancun: Relaxing in Paradise!

My sister and I have just come back from a 7 night stay at the Royalton Riviera Cancun and it was absolutely wonderful!  From the point of checking in (especially Edgar) to the point of checking out, the staff, the hotel, location, weather, amenities, etc. we’re fantastic.  Spoiled for choice when it comes to food and activities . The beach was our favourite but the swimming pools were also great.  The staff in the buffet restaurant were superb and so friendly, this really made our holid [... read more]ay that extra bit more enjoyable!  We would definitely come back (every year if we could!) and recommend it to anyone.

Unico 20 87 Hotel Riviera Maya: Most amazing place we’ve been

We have gone to a lot of the top resorts in the Carribean and bar none this place is head and shoulders above all the rest. From the decor to the service to the food to the spa to the personalized attention it cannot be beat. Our thanks to Susan Snider for turning us on to this place. If you go and are beach lovers, the extreme left of the property is the place to go-if not there is lots of corral. Treat yourselves and put this on your have to visit list!!

Riu Palace Las Americas: Triple AAA Resort

Jr Suite - Fabulous Room Cleanliness - Spotless Restaurants - Great selection Must have lamb chops at the Italian restaurant Great lobster tail at Black & White restaurant Pools - clean and well kept Plenty of lounge chairs in sun and in shade Bar and drink service - endless Beach - clean and fantastic Entertainment - ok Weather - Fabulous Overall Experience - Incredible

Grand Palladium Kantenah: Great Resort

This resort was amazing. Staff were very helpful and the food was great. Plenty of Ala carts with no reservations required. They have a food allergy program which was very helpful to us as my wife is gluten free. The chef would come out and explain what she could eat and even offered to make something extra. If you have food allergies this is the place to go. Nice beach although there were a few rocks getting in to the water but fine after that. Pools were good. Would go again

Secrets Akumal Riviera Maya: OUTSTANDING RESORT!!!

By far, (and I have been all around the Caribbean to many resorts including Sandals) this is the BEST resort I have stayed at!!! From food, service, grounds, rooms, beach, amenities and the list goes on!!! Not ONE complaint or thing I would change!!!

Riu Flamingos: Nice resort

We found this hotel had beautifully kept grounds. The food quality was good but not outstanding. Our room was clean however the maids never changed the glasses in our rooms and we did not see anyone with a cart to change the glasses. We marked the underside of our glasses on Day 2 and those glasses were never exchanged. All of our party got a cold/flu which we believe was due to the not changing of the glass wear. As well, the pool water needed to be cleaned up as there was clearly a lot of [... read more] biologicals in the water from urine and drinks being spilled. Our bathing suits smelled like urinals after getting out of the pool. It is a decent enough place to stay but be aware of the lack of hygiene in the glasses you are served as well as the pool water quality. The entertainment staff and wait staff are all OUTSTANDING!!!

Hotel Xcaret Mexico: Worth every penny

Hotel Xcaret is by far the best all inclusive resort I have stayed at. The service and amenities are excellent and having access to all the eco parks from Xcaret is a huge bonus. Staying at Hotel Xcaret is a special and unique experience. Just book it you won't regret it !

The Reef 28 Playa del Carmen: Great location and great resort!

My wife and I had a great week at the Reef 28. Food was great staff was good. It's a brand new hotel so some staff are training and learning the ropes. Rooftop was a great spot to hang out. Music was inconsistent and too loud on the rooftop. Steps away from great shopping and great restaurants! Mamitas Beach club was very nice. Not cheap though!

Iberostar Waves Paraiso del Mar: Great resort...

We had two rooms booked and we got there early and got a bit of a run around at the front desk.English not the greatest. We just wanted one room if possible .They told us our rooms were empty . just needed cleaning. We decided to walk around and kill some time and found out that half the pool was closed due to broken pipes .Would of been nice to get a heads up at the desk about the problem. We dealt with concierge and got all our alacartes booked . He was wonderful and so the fabulous vacation b [... read more]egan. Once we found our spot by the waterfalls we enjoyed every min. Great bar service .Great food. Grounds well kept. Staff were amazing. Drinks were great. Shows were fabulous. Our drivers on the golf carts were so much fun.We want to go back for sure.

Secrets Akumal Riviera Maya: Wonderful experience!

This was our second visit to Secrets Akumal! We had such a great experience last year (Oct 2017) we couldn't wait to come back this year (Oct 2018). The resort is beautiful and the staff are exceptional. Both visits we stayed in the preferred club (building 4) with partial ocean view and this year with ocean view. Our concierge (Tallia) was so friendly and helpful. She maid sure everything was perfect in our room and helped us with pointers for local, off-resort excursions. Beach staff, pool sta [... read more]ff and activity staff were friendly and helpful everywhere on the resort. Even though the resort didn't feel "crazy-busy" full with vacationers/staff, there was always someone available to assist us. We did notice a few overall changes in service from last year to this year, but they were minor. We highly suggest a spa treatment and a wine tasting; we tried both this year and thoroughly enjoyed both! This resort is a peaceful place with relaxing fun for adults throughout the day and into the evening!

Riu Dunamar: BEyond what we expected

Beautiful grounds, lovely layout and plenty of choices. We have travelled to 7 RIU properties and our personal choice of favourite is the RIU Dunamar. Exceptional customer service from every level of staff, cleanliness is their top priority. Yiu will always see a staff member cleaning, scrubbing hallways, LOUNGERS (first ever we have seen this, even pick up the beach ones) bathrooms, restaurants. It was such a pleasure to stay here. Entertainment staff were so good and plenty of fun at the games [... read more] pool area every day. Beach is beatiful but unfortunately lots of seaweed, even though there was a tractor and grounds crew each and every day, couldn’t be prevented. Our week we were very lucky to have fabulous weather. Would return here in a heartbeat.

Riu Santa Fe: Decent resort

Although the resort is pleasant, clean and plenty of pools to cool off, is a bit boring in the afternoon when everyone is looking for some sort of entertainment. Beside amassing pool parties happening every second day in not much else to do. People over 30,s are mostly intimidated to attend though due to the fact that those parties are design for young people with contemporary music and amassing light shows. Food is acceptable, lacking variety and a la cart restaurants are a combinations of sel [... read more]f serve and served main course. Very impressed with room update, although having a room bar doesn't mean much. Replenishing the liquids that matter is not always happen. It didn't happen to me. Overall is a decent resort but I will not consider it in the future.

Akumal Bay Beach and Spa Resort: Absolutely Amazing!

As frequent cruisers, this was our first all-inclusive beach destination and we loved it! We went with another couple from October 5 – 12. We did a fair amount of research beforehand and I really think we found our paradise. The place is a perfect size – not huge, but big enough to provide amenities, and yet small enough to have everything close and see familiar faces. It was our first time with Air Canada vacations and in typical AC fashion they oversold our flight, which resulted in us  [... read more]taking a different flight and having a stopover in Houston. However, the compensation was generous and we still arrived in Akumal later that day. There are many more pros than cons, so I’ll start with the cons: There aren’t a lot of veggie options in the a la carte restaurants but the options they do have were excellent. The snack bar had very few options, but it was convenient and easy for a mid-day snack (at night the snack bar serves gourmet burgers which are delicious! In fact my friend and I shared the veggie burger as an appetizer while we waited for a table at Rodizio and it was amazing – don’t judge us, we were on vacation! Lol) There had been some rain and because of the tropical environment and open air setting there were some insects around (they had to fumigate all the rooms one day) and a bit of an unpleasant sewage odour in the evenings at the back of the buildings (by the elevators). Fortunately this only lasted a few days, didn’t affect the common areas, or our suite, and our room was clean and free of any unwanted critters! We had asked to have rooms decorated for 2 birthdays we were celebrating during our trip and they missed the first one. I followed up with the front desk for the second birthday and there was no record of the request ever being made. Fortunately Minerva took care of things and our room was decorated for my husband’s birthday. A special thank you to Corrina for the champagne and strawberries – a lovely surprise! The pool is definitely on the small side and felt very crowded at times. It’s also difficult to get a Bali bed unless you are up before 7am, but we were able to find space by the beach. The only other concern is all the smoking – it was hard to escape the smell sometimes – but fortunately there was no smoking in the restaurants. The Pros list is much, much longer! Rooms: we were in building 2 which is perfectly positioned with a view of EVERYTHING! Rooms are plain but clean and spacious. The private 2-person hot tub is a great treat, but it does take time to fill so we only used it twice (felt guilty about wasting all that water). The housekeeping staff are great! Very thorough and so sweet. And we loved coming in to find towel-animals and chocolates waiting for us! The a la carte restaurants were amazing and we never waited long for a table. It’s so nice not to have to make reservations in advance and pre-plan your meals – you can just decide what you want to eat that night and within 20 minutes you will get a table. The French restaurant took a bit longer but we enjoyed live music and cocktails in the lobby bar while we waited. A special thank you to Mario (Lobby and Japanese/Peruvian Restaurant) for helping us arrange a birthday celebration, and thanks to Angela and Roy for a lovely evening! Also a big shout out to the Rodizio crew – we loved it so much we went twice. Luis was the best (sorry again about the glasses – we blame the tequila!) and Araceli, Kevin, Roger – thank you for a great night. Definitely try the sushi bar. Enjoy a seat on the gorgeous deck overlooking the ocean with some of Liliana’s delicious creations and a drink from the bar – we miss you every day, Liliana!! Snack bar – Manuel gets a big shout out! He definitely made our trip special - such a character and so much fun – always smiling and working so hard. He made us a ‘surprise’ drink each day and they were all delicious – but Diablo is definitely my favorite. And thank you for making us the little paper turtles on our last day. We will remember you (and crave a Diablo) every time we see them! The wildlife was so beautiful and the setting was lush and gorgeous. Iguanas, capybara, birds, tiny little lizards (anoles maybe?) and the smallest, cutest frog I’ve ever seen. Take the time to walk around the resort, past the yoga studio and into the wooded areas – it’s beautiful and there are lots of friendly critters to see. The best, of course, are the sea turtles. We did get to indirectly assist (no touching!) with the rescue of a sea turtle nest which was a truly incredible experience, and on the last day we FINALLY got to swim with sea turtles (they are so well protected that they aren’t the least bit afraid of us), as well as stingrays, schools of fish, gorgeous coral – it really was paradise. But the turtles were incredible!!!! Those memories will last a lifetime… Check out the hammocks for a place to relax and enjoy a siesta. I also recommend the walk to the town of Akumal. It’s only a few minutes along the beach and there are some nice little off-the-beaten-path shops there for souvenirs. Stop in and see Jose if you’re looking for silver! The live music in the evenings was nice – much better than mediocre staged shows you get on some vacations. The live musical talent was really amazing. We had fun with Raymond (the DJ) and enjoyed the tequila tasting! We did a few excursions (thanks to Tim from the resort and Bernardo from BDT for the recommendations - Coba and Playa del Carmen) but our favorite times were spent right there on the resort. We loved it so much we can’t wait to return. And finally, the biggest shout out of all goes to the activities staff. Alejandro (thanks for the guacamole lesson! I’ll always have beer handy and never throw away an avocado pit again!) and Samantha were great. Loved our aquazumba sessions in the pool every morning. And last but certainly not least, Mariana!!!! She was our absolute favorite!! Such a lovely person, inside and out. She made everyone smile and feel welcome. Just a bundle of energy and so sweet and genuine – you are the best, Mariana! Keep up the amazing work. And when you’re ready to come to Canada, let us know and we will take care of you :) Thank you for everything!! We highly, highly, highly recommend this resort!! Tammy & Steven

Dreams Jade Resort and Spa: amazing stay!

Our stay at this hotel was amazing ,We really felt welcomed the service was great especially Alvaro and other guys by the pool . I liked that the grounds were not so distant, I could easily travel with 2 small kids . The seaweed situation was not so pleasant, but you could still get a few hours in the morning of a nice beach . Thank you , and I'll for sure consider coming back again

Royalton Hideaway Riviera Cancun: Amazing resort

Vacationed October 13th to 20th. Only 15 minutes from Cancun airport. Beautiful facility. Great options for dining. Hunter steakhouse and Caribbean grill were my two favorites. Lots of entertainment by the pool during the day and nightly entertainment. Staff were courteous and helpful throughout the resort. Enjoyed the coffee/ice cream shop. Espresso Americano was my favorite. The 5 minute head,face and neck massage by the pool was awesome. Definitely would return.

Riu Palace Las Americas: Very good resort

We spent one week in October at this resort. When you go Riu you know that service and cleanness is always a given. This resort lives up to it's name Palace and I'd like to salute the management and the workers who makes this all possible! I was amazed by the little details that they add to everyday things. At the buffet you could find those little plates with food in them each made by hand. And the chocolate!!! The best chocolate ever at any resorts. I could go on and on praising everything. Bo [... read more]ttom line is they deserve the five star that I had given in my review.

Ocean Maya Royale: Fabulous Resort

Hotel was just the right size (not too large). Very well kept, rooms very clean and food was good. We also liked the Adults only atmosphere. We were a group of 4 ladies and loved everything. The animation team and shows were great. Everyone working at the hotel was very friendly and helpful. There was a lot of seaweed on the beach - could be the time of year. This wasn't an issue for us as we like staying at the pool most of the time. Suggestions for Improvement - Put more signs up to [... read more] educate and deter people from feeding the wild animals. We had an issue with a racoon staying on our balcony all night He made a huge mess. We couldn't go outside. Fortunately we were able to move to the 1st floor. So many visitors think they're being kind feeding these critters but don't realize what a nuisance they can be. Also, an extra mirror in the bedroom area would be helpful.