Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(5948 Reviews)

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Private  - 

Verified Purchaser

Sandals Ochi Beach Resort: Sandal’s Ochi - bring ear plugs

Very desappointed in this Sandal’s resort in particular but also in Sandal’s in general. We selected this resort for what we thought would be a trouble free and relaxing vacation so that we could rest and enjoy ourselves but we’re we wrong. The first thing we noticed arriving there is that the wifi was down. It stayed down for the entire week. I had set up cameras and various systems at home that I wanted to monitor but couldn’t do it unless I did it over the cell network which I had [... read more]

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Raider81  - 

Verified Purchaser

Ocean Eden Bay: Amazing Resort

There is nothing you can say bad about this resort, we have been travelling 3-4 times a years for 30 years and this was the best resort we have been too. The staff are amazing, if you are lucky enough to meet Kemar you will be treated like royalty at the privilege side, Robert at the swim up is amazing, the group at the swim are all awesome. Not a single employee at this resort is bad. The food is unbelievable, you will not be any travellers “issues”. The beach is gorgeous but you must h [... read more]

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AlexChiz  - 

Verified Purchaser

Riu Palace Tropical Bay: Very good Resort!

Everything were great about the resort, very good, well maintained property, clean and spacious room, exceptional service, food was very good, Italian restaurant was delicious, and what is most important for us, beautiful beach, clean calm water. We really enjoyed our stay at this resort.

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Ginni  - 

Verified Purchaser

Royalton Blue Waters: Horrible resort

Very bad experience. I will never recommend this resort to anyone. Not worth the money I Paid. So many things were broken and not working. Kids had no entertainment or activities inside. Nothing to do for adults or activities for the evening. Very small place compared to other royalton resorts.very less vege options for food. Only 1 buffet yo eat all the time.

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Private  - 

Verified Purchaser

Royalton Negril Resort And Spa: Low 4 stars

Resort location is great, the beach and ocean are amazing. However, the food was disappointed. Lack of selection and they don’t serve much fruits and desserts. The room has the mold and pee smell. We were upgraded to diamond club but it was not worth for the money that we spent. Our butler was not great. Every morning around 9 am (some days even before 9 am) sent us a message to ask how we doing. Well.., we don’t know because we still in bed. Overall I will rate 3 stars and will no [... read more]

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ClennonA  - 

Verified Purchaser

Royalton Negril Resort And Spa: Decent resort

Had a great time at this hotel - the food was excellent and the beaches and the staff were fantastic. Cons: Usually, 1-5 things may be wrong with your room. The bathroom door didn't lock, the outlets didn't work, and in my parent's room they were missing items such as an iron and bar restocks. Maintenance is definitely required on items but overall the room was clean and comfy. Besides the Japanese restaurant Zen - all other restaurants are "show up and hope for the best" so there are t [... read more]

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JJ M  - 

Verified Purchaser

Riu Palace Tropical Bay: Fair resort

Beach is beautiful people are great Food needs up grades and alcohol needs to improve.besides that all was good 👍 the beach was awsome it ever we would go back not sure i would stay at same hotel thats it thanks

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Private  - 

Verified Purchaser

Riu Palace Jamaica: Fun resort

We stayed for 1 week in a courtyard room. The service, food, activities and music were all outstanding. The rooms, lobby, grounds and public spaces were sub-par. Very outdated and unappealing, small and crowded, but fun can still be had without the beauty. And everything was clean. The weather was excellent, the beach was adequate. The grounds and plant life were dull and dry. Overall we had fun due to the great weather, entertainment and yummy food and drink however we would not return.

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Carmellia  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: Great resort

The resort was really nice .. great people friendly..staff will always greet you in a politely manner..room service was A+ had my room cleaned sometimes 2 times a day loved the resort…would go back a million times

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Private  - 

Verified Purchaser

Grand Palladium Lady Hamilton: Great resort - would go back!

This was my 2nd time in Jamaica, and 8th time staying at an all-inclusive resort and I can honestly say it was one of the best resorts I’ve stay at. This review is long but will paint an accurate picture. Check-in – seamless. There was a bit of a long wait on the airport transfer bus before heading to the resort, but once we got to the resort the check-in was very quick and we were greeted with a welcome drink. Room – We got what we requested – a beachside ocean view room with a ki [... read more]

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Private  - 

Verified Purchaser

Riu Negril: Terrible

This would be my husbands and ours third time to the review in Negril to be honest with you the hotel has gone downhill the food is the same every night it’s terrible you need music on the beach your entertainment staff suck they play the same music on the beach every day the drinks are under par you can only have two cans of beer in your room per day for two days everybody’s looking for tips I think you need to sit down with your staff and and seriously think of some improvements for your h [... read more]

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Private  - 

Verified Purchaser

Riu Palace Jamaica: COVID

The hotel had hand sanitizers available throughout the resort. Mask were not required, nor worn by anyone, with exception to a few staff kitchen workers. No social distancing was enforced. The hotel was very clean and staff was always seen cleaning floors, windows of doors, public washrooms, beach chairs and beds. Other things RIU Pros Beautiful Large rooms Very clean always cleaning Very helpful and Friendly staff Smoking under control Great Idea of silent disco QR codes on [... read more]

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Silviu  - 

Verified Purchaser

Ocean Eden Bay: We loved our stay and we loved the resort

We've been to over 15 all inclusive resorts before and each one was special in its way. Ocean Eden Bay scored high on entertainment, service and food. I wish I new the animator's name so I can mention it here because he was amazing. Before the trip I had read reviews about slow service: we've seen none of that. In our experience service was always prompt and the staff were very friendly. We loved the quality and choice of food and also the many "a la carte" options we had for evening dining, no  [... read more]

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Sixs  - 

Verified Purchaser

Grand Decameron Cornwall Beach: Won’t go back!

This was our 4th and final visit to Royal Decameron Cornwall Beach. Had no air conditioning for 8 days. The phone in our room never worked (really missed it as we were a group of 14). The fire alarms went off every night a few times. They ran out of white wine AND red stripe beer, serving Dominican beer as a substitute. Food was good, but presented poorly. Staff was very accommodating, management was very disrespectful and did nothing to address our concerns after MANY complaints!!! Would NOT re [... read more]

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Private  - 

Verified Purchaser

Riu Negril: Terrific Resort

We have usually stayed at the Riu Montego and decided to try the Riu Negril for this vacation. We found the staff very friendly and went over and above to ensure all guests were well taken care of and happy. The room was well maintained and, if there were any issues, these were addressed promptly and there was always follow up to ensure that the issue was addressed to the satisfaction of the guests. The entertainment staff were great and were friendly to the guests which made it an enjoyable  [... read more]

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Wendy  - 

Verified Purchaser

Iberostar Selection Rose Hall Suites: Nice resort

This is our second time here. We had a wonderful stay with great weather however compared to last year the service and attention to detail has dramatically decreased. The food was delicious but rarely hot at the a la Carter restaurants. Actually is was cool and not pleasant at times. The entertainment was almost non existent. I probably will not be back. Last year they had a wonderful Xmas party which isn’t on this year for some reason.

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Ann g  - 

Verified Purchaser

Royalton Hideaway Negril: Not as expected

This was not what I expected from a royalton hotel. The grounds were kept very nice but the food was under par. No flavour not hot and only one Al a cart was the place to eat. Dorado. It was the best. For steak seafood and all fish and soups. Enjoyed it there three times in a row after trying all the others. One in particular was the amarillo. The hostess waiting to take the info of room number before entering is miserable beyond. Wouldn’t seat us as party of 4 because only 2 were there at t [... read more]

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Sixs  - 

Verified Purchaser

Grand Decameron Cornwall Beach: Won’t go back!

This was our 4th and final visit to Royal Decameron Cornwall Beach. Had no air conditioning for 8 days. The phone in our room never worked (really missed it as we were a group of 14). The fire alarms went off every night a few times. They ran out of white wine AND red stripe beer, serving Dominican beer as a substitute. Food was good, but presented poorly. Staff was very accommodating, management was very disrespectful and did nothing to address our concerns after MANY complaints!!! Would NOT re [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Escape Runaway Bay: Amazing resort! Had a Fantastic Time!

Just back from a fantastic week! Our room was great with an amazing view of the pool and ocean. Entertainment team worked hard all day and night! Had to work a bit to get dinner reservations but managed to secure 6 of them. Food was amazing - no complaints! Looking forward to returning in the future! My only complaint would be for the resort to do away with reservations for dinner or at least make the process easier.

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Ltripp  - 

Verified Purchaser

Riu Reggae: Fun atmosphere!

This was a great budget friendly resort. The pools were well maintained, beach beautifully manicured and the grounds spotless. The resort itself was very clean—albeit a bit outdated. Staff were fabulous and very helpful. Drinks were made with generous servings of alcohol. The food was hit and miss and lacked variety. A lot of times the food was fairly bland/boring. Would describe this resort as being a four star versus a five as it lacks the amenities, consistency and upgrades of a five star.

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