Barcelo Maya Colonial: Very busy post Christmas

The rooms are okay, the entire vicinity is great, lots to do however very busy. Long waits, have to be very early for beach chairs. Food is good, very family friendly. Service was lacking but I think it's because of the volume people. If your going to pack a resort there should be efficient staff. No fireworks for new years, along with lack of communication regarding reservations left our one planned family dinner (23 people) to all being separated. I would recommend not going during their busy  [... read more]weeks, not worth the top $. Note very rocky beaches and shore.

Barcelo Maya Colonial: Great trip

We love the Barcelona Maya Colonial, The place is beautiful, room was very clean . The food was good, and the staff were helpful and friendly . We could always find a place to sit by the pools or beach.

Occidental at Xcaret Destination: Great resort

The resort was great! The staff was amazing and the grounds were always kept clean. The only thing I did not like was the “waterfall” at the pool bar near building 19. The water would get in your drink and that was gross

Occidental Punta Cana: Great Resort

The hotel is very well organized and maintained. It is clean and has a great variety of restaurants and bars. The beach is great, with white sand and clear water. The staff is professional and polite. I will definitely visit again.

Barcelo Maya Beach Resort: Best stay ever

Nothing to hate or not love about his resort my kids and I enjoyed it to the max.. and I would recommend it to anyone who has a family and would like to enjoy a good vacation. I highly suggest getting water shoes as the beach is a bit rocky but it’s still beautiful

Barcelo Maya Palace: Beautiful Christmas holiday with family.

Beautiful holiday. Thanks for great memories. Only concern is flights.. We had 2 delays and fueling issues once boarded plane . Total 3.5 hours delay on return trip. General concerns for air travel as this is the structural factor to any holiday. We were very grateful that there was no flight cancellations as this would have been very difficult situation in respect to sunwing issues. If careful planning could go into travel either plane or transfers to and from airport as this makes or break [... read more]s a holiday and ones wishes to return to any resort. I will recommend Barcelo Maya Palace to friends and family. I'm placing my email address as not giving out personal information unless consent given.

Barcelo Bavaro Palace: Beautiful grounds - horrible food

The hotel itself is nice. The grounds are perfect. The room is nice (assuming you have oceanfront) - the shower was over flowing but could just have been our room The staff at this hotel speak little to no English (its odd and somewhat frustrating) the food is shockingly bad....like as bad as Cuba (beware) - the reviews are very real People should really avoid booking this resort until they fix this issue also - there is NO food options other than the buffet and evening resta [... read more]urants...also very odd...they need ocean front food options and food by the kids/family pools (so simple) - even just pizza, fries and burgers/nachos (so very simple) The kids/family areas are awesome - we would def come back IF they improved the food and have it available on the Ocean and by the kids/family pools otherwise we would not come back

Barcelo Maya Colonial: Great family resort with a lot of activities!

We really enjoy our Family Christmas trip to Barcelo Maya Colonial! Everything is amazing, food, beach, kids club, water activities. It’s our second time at the same resort, and definitely we will come back again.

Barcelo Maya Beach Resort: Very long checkins and checkouts

The check-in times are very long, 15 mins to to take a copy of your passport, and until you are fully checked in they don't even offer you a glass of plain water (which you need after a long trip). And same issues with check-out: takes very long. The sea is very rocky, you can easily break your foot if you make a wrong move just once.

Barcelo Solymar: Great Trip...Awesome Resort

It was a 4 Day, Girls Trip to Barcelo Solymar, Cuba. However, half of this resort was under renovations. We made used of its Sister Hotel, Occidental Arenas Blancs. We had everything we needed between these two hotels. This trip was very exciting, since the hotels were situated across the street from Downtown, Cuba, where, the Famous Calle 62, still is....Live Cuban Music and Dancing. The Havana Club is, still just down the street from Calle 62. There was Disco Music for Dancing, from 11 p [... read more]m to 3 am. Also, the Famous Beatles Bar, was also in this Downtown Area. It has nightly a vast selection of Live Music from 8 pm, free of charge. The location of Barcelo Solymar was perfect in every way. We stayed at the beautiful bungalows....and the food was Cuban Style. Since we had a choice of two hotels, to be entertained, to eat and to explore, I feel this is the best choice for Downtown Varadero Hotels, which met our needs in everyway.

Barcelo Solymar: Very bad

The main Hotel it's closed the other room they were given to us are worse the footage worse the food is bad p a process the ticket because of the main Hotel renovated but that was close ,?????????????¿

Barcelo Maya Colonial: Lovely vacation!

We love the Barcelo resort. The beach is beautiful, lots of comfortable chairs on the beach and poolside. The grounds are well kept. The lobby areas are comfortable and love the fountain features. The Premium lounges well supplied with top shelf liquor and friendly servers and concierge desk assistants. The pool areas were enjoyable and poolside servers were efficient and smiling, ready to bring your favorite cool beverage. So relaxing in the sunshine with cool breezes off the ocean!

Barcelo Puerto Vallarta: Too noisy

We stayed here December 7-17 2022. Overall a nice hotel in a scenic area near Puerto Vallarta. Food and service were fine. We had booked a Premium room which was a nice size and the view was very nice. Seems like all rooms face the water. We were in Tower one on the ninth floor. Beach is small with lots of boat traffic so snorkeling and swimming is restricted to a small area of the cove. Pools were nice though. Loud music from 9am until 5pm. If there is a wedding, the music continues until 11pm [... read more]. There were 3 weddings in the 10 days we were there. Not very relaxing. Would not recommend if you want a quiet holiday.

Occidental Papagayo: Deluxe Bayview Room

Our deluxe bayview room overlooking the water watching the boats go by was amazing! Room was clean, food was good, drinks were cold and the weather was very hot. The resort is built on a hill so be prepared to walk up and down constantly unless you want to wait for the shuttle. I don't mind walking but for someone with mobility issues it may not be the best resort to visit. This is the second time we visited and would definitely recommend.

Barcelo Maya Palace: Beautiful resort

The resort is very nice and easy to get around, we stayed in a premium room oceanfront main floor. It was close to everything the à la cart. Restaurants are very good. The Japanese restaurant and the French restaurant were our favorites. The ocean and snorkelling were fantastic. We could not get a catamaran booked any of the days though you would have to get there by 9 o’clock to book and can only book same day. Our check-in was not great, we had premium level, but it took an hour to check in [... read more], and they did not bring our luggage to our room, really the only dumb side for us.

Occidental Punta Cana: Ok resort

The grounds were well kept. The resort is nice. The staff not friendly and not much English. Saying that there was 2 bartenders at the main lobby that were great. And the poolbar was good.The food was terrible. Buffet was cold, oriental al a carter was nasty. Food tasted terrible. The steak house was good . Service was great until we finished eating the steak and sat for 25 -35 minutes waiting for the dishes to be cleared. Then the table collapsed on 2 of us. Then they came to ask if we were  [... read more]ready for dessert. Would not recommend this resort!

Barcelo Gran Faro Los Cabos: Very disappointed. Not 4.5 star

Will Never return. no towels upon arrival don’t heat the pools stole money from our room accessed friends room when they thought they were out. unfriendly servers served raw chicken 2.5 star place

Barcelo Maya Palace: A very lovely resort and setting

The good stuff...we stayed at the Palace and enjoyed premium class while there. There were 2 Alacarte's that we enjoyed as a large group (7 adults & 3 children). The French, Brasserie and the Italian, La Trattoria restaurants, both provided us with exceptional food and service. There is lots to keep the entire family busy, activities, swimming, snorkeling, including 3 resident sea turtles fronting the Palace. The suite we had 8605, had a great pool view, with a peak a boo patio opening, that vie [... read more]wed the beach. Things that could be better...the house wine. Both red & white are lower end wines. The Champagne is also on the low end of quality. The hard liqueur is good, however you must request top shelf or you will receive their standard supply. The resort could use some quick snack shacks near the beach...just to get a quick burger or hot dog...that's missing. So you have to go to a nearby restaurant if you want something to snack on and take out is not available. There is also no bar service on the beach. During our stay we did not encounter any problems regarding COVID protocol, everything seemed to be business as usual. Some of the servers did wear a mask, but most did not. Travelling to and from this resort is challenging, and can be frustrating as traffic jams are common and wait time is long.

Occidental Punta Cana: not a 5 star

The Occidental is a very nice resort. The grounds were very well kept and the rooms were very clean and nice. That is about the only good thing about this resort. The service was not great and the food was mediocre at best. The beach only has a few palm trees for shade but it was very nice. The service at the beach bar was very slow as well. The service at the pool bar was very good tho and a few gentlemen at the lobby bar were great as well but thats about it. I will not go back to this  [... read more]resort. Also the website says 20km from the airport but took us an hour to get to the resort.

Barcelo Solymar: Past its Peak

I've stayed at Barcelo Mexico in the past, which is why I chose this resort over the others. The beach is amazing - white sand, and the water is clear and pretty calm. Most of the shore didn't have rough rocks/boulders like I've experienced in the past, so it was pleasant entering and exiting the ocean. the boardwalk to the ocean is falling apart. The location is great. You are able to use the facilities of the resort next door. If you walk through the other resort's lobby, downtown Vara [... read more]dero is a 2-5 minute walk. Not too far from the airport, so the bus ride is pretty short. When we did the catamaran trip to Cayo Blanco the bus ride was only 5-10 minutes. The spa inside the resort was closed. I'm not sure if it is permanent or because they had a huge leak. The leak was in front of where the gym is located. The gym is dingy and humid. I did not see anyone use it during my stay. The resort looked a bit rundown in general. The decorative fountains are turned off. Make sure you bring any toiletries and clothes you may need. I have more appreciation for how accessible basic things are here in Canada. The resort has a couple tiny stores that probably won't have what you need. The only sunscreen they had was 50ml for $20 CAD. My boyfriend lost his sunglasses and couldn't find a single pair in Varadero (finally found some at the airport) The resort does host games like bingo, bowling, and mini put a couple times a day. There is a schedule on the wall in the resort. Always a bottle of Havana Club for the winner. The bar kept running out of mint, so they couldn't always make mojitos. They don't have the stuff available for Mimosas either. There was no bar in the pool - technically the rules on the wall state no drinks even allowed in the pool. The pools are very shallow and there is barely any shade. There are no longer any canopies for the lounge chairs. The structures are still there but there are no tops. For a pool with some depth you have to go over the other resort. After spending time there, the photos I see on tripadvisor must be from when they first opened because the buildings are no longer colourful as shown. Also, the pool by the lobby looks way larger in the photos but they've definitely reduced the size. The ceiling in the bathroom of the room leaked and when we first arrived there was no hot water which took a day to fix. The room itself it pretty basic but the mini fridge is only stocked with water. No sodas, tea, or coffee... despite there being a coffee machine available. Half the outlets didn't work. I had to use the outlet beside the bed for my flatiron, which was annoying because there was no mirror there. The pillows are basically two body polyester pillows so I found it awkward with two people trying to use the same pillows. The food is terrible. Often the same food for lunch and dinner. Either very bland or too much vinegar and often over cooked. Seen a roach crawling on the wall a couple times in the cooking area. I ate very little. There were only three a la carte options - Italian, Cuban, and ex-seafood. It's ex-seafood because the restaurant use to be a seafood place but it isn't anymore. Not sure what they served there because we didn't choose it. I found the servers either were awesome or a little rude. A couple times we sat down, ate, and left without the server ever coming over to even say hi. However, the good servers are great. Once we figured out who were the awesome ones we pretty much always sat in their areas so are experience with servers improved as our time there passed. Overall, I didn't enjoy the experience and I was ready to go home half way through the vacation - which I've never felt as such on a vacation before.