Sunscape Coco Punta Cana: OK resort

All and all ok. Food was good. Could definitely have been cleaner. Too many people for amount of facilities (pools packed, no chairs at the beach or at the pool). Very busy place. Entertainment was 50/50 I guess usual karaoke resort stuff.

Grand Bavaro Princess: Love love love

This is our third timing staying at this resort and we absolutely love it. The beach was spectacular as well as staff was very friendly always eager to help , the food was ok certainly not bad just repetitive. when we first got there we were told our room was on the third floor we wanted bottom floor and they accommodated us no problem.

Sunscape Coco Punta Cana: Great week at Sunscape

Just returned from a very pleasant stay .The hotel grounds are beautiful and every thing is very clean The food was good plenty of choices We loved the cafe for our morning cappuccino.The beach was very nice although the only negative was there were not enough loungers and unfortunately to have one you had to get up very early to reserve.I believe the pool situation was similar but I didn’t use the pool on our stay. The staff were very friendly and worked very hard .The beds and pillows were exc [... read more]ellent the best I have ever had in an all inclusive I would certainly return and recommend this resort I have read some very negative reviews but we did not encounter any problems We stayed in building 5 and was close to everything we needed.

Bahia Principe Escape Ambar: Beautiful Resort!

The Ambar is beautiful resort! The grounds are meticulously maintained. The pool is crystal clear and the beach is easily accessed. The rooms are very clean with all the amenities you would expect. The buffet andvthe A la Carte's are excellent. And the sraff are all wonderful, pleasant and hard working. And of course, Nicole Deforest from tripcentral.ca was a pleasure to book with! I would gladly return.

Ocean Blue and Sand: Needs some work

Resort grounds are lovely,beach and pool area fantastic. But like most resorts, loungers taken up by towels by 8am. Buildings need some maintenance and our room had an extremely noisy air conditioner that switched on and off. Asked for ground floor because of bad knees but got 2nd floor so not happy with that.Staff were very helpful and kind. Didn't like to see so many hungry feral cats around either. Vendors on the beach were polite. Found the music quite loud both on the beach and by the po [... read more]ol. Food was excellent and drinks great too. Not a 5 star but solid 4

Barcelo Bavaro Palace: Beautiful Place

We were very impressed with the complex as a whole. The cleanliness was excellent. This is accomplished by an amazing group of people. Anywhere or anytime we interacted with staff we could not have been treated better. Really friendly people who want to make your experience a most enjoyable one.

Sunscape Coco Punta Cana: Good resort that could be Amazing !

We found the Check in and Check out process unnecessarily slow. Loved the room, beach, bar staff. The restaurants seemed very disorganized. Tables seemed to be cleared and reset at random with no one specifically responsible for any particular tasks. Coming from a hospitality back ground, I found this very confusing. It would not take much to take this hotel from just good to amazing. The restaurants and  bars were also constantly running out of glasses, cups & saucers. At breakfast the Self-ser [... read more]vice coffee station almost never had cups at Kaleidescope. The bars were also running out of properly glasses ..... one evening at the Adults only bar, we were given scotch in paper cups !! To a scotch drinker, that is blasphemy!! Our maid Claudia was amazing !!! Our room and the entire resort was kept very clean and tidy. We also loved the beach and beach staff. The Adults only section was also amazing. The food was very average, with everything tasting much the same, but we did not come for the food. The omlettes at breakfast at Kaleidescope was the best meal of thd day ! Very tasty!! Overall, we very much enjoyed our vacation at Sunscape Coco and look forward to coming back again.

Bahia Principe Escape Ambar: Amazing resort

We love this resort .. our second time. fabulous ! service was great, very clean, staff so friendly and work so hard. Wish there was more shade but the staff were very helpful to find some. The beach and ocean water were the best ever!

Sunscape Coco Punta Cana: Great resort

While most staff were great. Some were rude. While the property lacked staff, it was kept in clean standings. The property offers a few dining experiences, but in 11 days there we were not able to book a fine dining evening. The booking process is ridiculous for vacationers. There's not enough chairs or umbrellas pool or ocean side. Having to get up at 5am, isn't right. Hard to relax and unwind worrying about your stuff, chairs and dining. Bar staff are great, although they were unstaffed [... read more] as well. And often weren't ready to serve drinks at opening time. Entertainment could be improved upon. While we made the best of our vacation, I wouldn't recommend

Bahia Principe Explore Esmeralda: Punta Cana

We had a great time at Punta Cana. Big thanks to Tripcentral team for their prompt help in booking the trip and post booking updates tp get ready for the trip. Thank you Susan for your help. Big thanks ?

Lopesan Costa Bavaro Resort: Going downhill unfortunately

This was our second stay at Lopesan Costa Bavaro Resort, and unfortunately I have to report that the quality and experience is going downhill. Good points - the room we were given was quiet, and always kept clean. Air conditioning works, however a bit damp in room no matter what you did. The beach was generally good, unfortunately quite busy, and had to get seats - same with pools - just not enough for guests at the hotel. The bar by the unique pool made the best drinks - other bars (Beach Ba [... read more]r, Lobby Bar) were ok. Bad points - the quality of food had gone downhill rapidly. One diner in our party has celiac disease and while they did not get sick, the staff knowledge of gluten free, the options available, the selection at the buffet(s) and basic labelling was extremely poor. The other food was lacking in flavour, in variety and in execution. As supposedly a premium resort and dining experience, extremely disappointed. In addition, staff were slow, a long wait to get drinks in the restaurants. Overall, our experience has turned us off from this resort and we won't be returning.

Bahia Principe Escape Ambar: Almost Luxury

Better than average resort, stuff is nice and polite, needs some maintenance around room amenities, but not yet outdated. Overall great experience, been there twice, as I said not quite luxury, for the price. Room TV reception is terrible and outdated.

Bahia Principe Escape Aquamarine: Terrible resort

We asked for 3 individual ocean view rooms, never got it, all 3 rooms faced a very loud service road, this resort is not near the beach, you have to take a shuttle to and from, only one swim up pool bar, all restaurants were very far apart and split amount 4 resorts and you had to shuttle to them, not fun after drinking all day, buffet food was left overs from the day prior, not enough pool side chairs at all and umbrellas, we do not recommend this resort, barrcello never again.

Sunscape Coco Punta Cana: It was good

This is a huge resort. Many options for food and drinks. I unfortunately got sick and spent my vacation in the Bávaro hospital, so I can’t really give an honest review of the place. Would I return? Probably

Vista Sol Punta Cana: Disappointment

My partner and I have travelled to many different all-inclusive resorts and I can honestly say that this was our worst experience. The service at this resort is terrible. We were never asked if we wanted drinks and when we did ask a server once, it took over 45 mins to get 4 drinks. There is only one bar that is open late which is located in the main lobby and there was always a line for drinks that was no less than 25 people. Every other resort that we have gone to, our glasses never went e [... read more]mpty and we were always asked if we wanted or needed anything. Sadly the food was no better. Our worst experience was at the Mexican a la carte and we ended up walking out of the restaurant. The service was absolutely terrible. Everyone in the restaurant was getting served their desserts and we still had not received our dinner and every time we asked, we were told a few more mins. This went on for 20 more mins before we finally gave up and just left. The Italian a la carte was a huge disappointment as nothing tasted good at all. It really isn't hard to prepare pasta and since the pasta at the buffet wasn't bad, we assumed that this would be a hit...it was a complete miss! With the reviews we read online, we were excited to try the food truck down at the beach. The burgers were disgusting, they were a strange texture and had chunks in them. The hot dogs were very mushy in texture and were not served hot. The pools at this resort were dirty, there was always a ton of debris and bugs floating in them. The only pool that offered any shade was the pool near the main lobby and it was disgusting. The pool itself, was like a wading pool and too shallow to even enjoy. We had a swim up room so we ended up just going to that pool every day but the only problem was that there was shade on half of the pool until about noon and then you were in full sun with no shade at all. I will say that the bartenders at that pool bar (near swim up rooms) were absolutely fantastic. Another major issue we had, which we had never experienced before was that we had to get out of the pool to get our drinks and walk about 50 feet on extremely hot concrete to go to the bar. Usually they have people coming around the pool asking if people want a drink but at this resort they did not. The alcohol at this resort was not great. We understand that it is a family resort but there should be a pool with a pool bar in it dedicated to adults only. There should be adult only sections and then sections that are kid friendly. If you were not into drinks filled with sugar there wasn't really any options. The beer that was on tap had a very strange sour taste to it which turned us off completely. We tried the beer at every bar and it was all the same. The room was not clean, the bathroom was so dirty, the tub/shower had grime and the sink still had tooth paste in it from what I assume was from previous guests. The bed was like sleeping on a rock and we had to ask for extra blankets to put on the bed to try to make it more comfortable. This was also the first resort that we have gone to that in room coffee was not replenished. You had it upon arrival and then after that you had to purchase it from the store on resort if you wanted to make yourself a coffee in the morning. We will not be returning to this resort and we will not be recommending this resort to any of our family and friends. For the money we paid, it was not worth it at all and we have never had such a bad experience.

Paradisus Palma Real Golf and Spa Resort: Very nice resort

Very nice resort very clean. The food was excellent. The service was good overall was very good. We enjoyed yourself. We will be back. I would recommend to my friend to go visit this resort it was a very good experience À la carts were very good we enjoyed every single one of them

Ocean Blue and Sand: Great Family Resort

Just returned from 1 week at Ocean Blue and Sand and we enjoyed our vacation. The resort was very clean and the landscaping was very well kept. The beach was a bit smaller than some others in the area, but it was kept nicely cleaned up daily. You can walk almost endlessly in either direction along the beach. The water was warm and relatively free of weeds, and you can't beat the blue color! We chose to book a Privilege room and were in building 10 nearest to the beach and beside the pool. T [... read more]he room was very clean and quite spacious. Daily cleaning was thoroughly done and the fridge was usually kept well stocked. The wristbands here are also your door key which saves searching all the time for misplaced key cards. Our butler Thomas was very pleasant and helpful. We were celebrating our anniversary during our stay and Thomas went out of his way to surprise us with a romantic decorated room to come back to after our anniversary dinner! Very much appreciated! He booked all our restaurants on day 1 and we never had to worry about that again. We especially enjoyed the Japanese Sensai restaurant, the Bodegon Steak restaurant and the Blue Moon French restaurant. The Italian Restaurant was a big disappointment though with mediocre food and very poor service. We had access to the Villa Marina for breakfast which is served a la carte, but after giving it a try we preferred to go to the buffet for breakfast where there was a larger selection of options, less busy, and the food was hotter to eat. Don't miss coffee at Mike's Coffee Shop...great coffee and snacks are available here. We had read from previous reviews that beach and pool seats were "reserved" by guests at very early morning hours so we were prepared for this. It is a frustrating situation that is unfortunately the norm at most resorts these days. It would be nice if there was a way resorts could get on top of this somehow. We did find there was less drink service at the beach and pool than other resorts we have stayed at, the lunch dining at Villa Marina was very chaotic with too many guests for the staff available leading to slow table turnover and slow water rounds, and the Italian restaurant had poor service thus the 3* rating for service (although there was some very pleasant service from other staff) Overall the resort is a solid 4*

El Beso Adults Only at Ocean El Faro: worth passing

I stayed at the Ocean El Faro Adults Only from March 24th to 31st. While the resort itself is quite nice, with more than ample pool space and about 10 restaurants, I was disappointed with some things. The condition of the shower was poor... cement was bubbling and peeling and unattractive. The toilet area was ok, just not very appealing. Maid service was inconsistent regarding what time they would come. Some days around 9:00 AM, some days around 11:00. On the day that I had placed my sign on  [... read more]the door at 9:30 to make up the room, she did not come until 2:00 PM. As well, the coffee station in the room was usually neglected. After I had used the only coffee-mate and only stir-stick in the room, they were never refilled. In fact, on my last morning there, I did not even have coffee available. There was also a shortage of facecloths. On the day I arrived, there were none. Three days later, I was given 2. The next day, the maid took one and did not replace it. Same thing the next day. There was not a clock in the room, nor was there an iron and ironing board, which were listed as included on the resort's website. I often found service in the El Mercado buffet lacking. When you entered, a server would usually come to your table to provide water and take your drink order. One day, I sat in a highly visible area for 10 minutes without any service. Finally, a waiter was approaching with a water pitcher but decided instead to stop at the table in front of me, where 2 women were enjoying their meal, already fully supplied with water and drinks. I'll never be back...

Sunscape Coco Punta Cana: It's a 3* not a 4*

Food and drinks-I would give it a solid 3* and no more. Good variety but food was only warm at the buffet unless it was made at the custom stations or you caught a new batch being put out. At the sit down restaurants it was better but it was VERY hard to get a reservation. You advertise unlimited a la carte dinners but you don't fulfill that. Its all done on the app on your phone so better bring a tech-savy person with you and lots of patience. The buffet takes forever to get a table. (lik [... read more]e 20 minutes standing in line) I don't know why. One attendant would issue hand sanitizer, another would usher you to the door, (10 feet) another attendant would walkie-talkie to someone else in the diningroom for a table with # of guests, and yet another would usher you or wave you over to the table. Many days in the week we were there, they ran out of coffee at breakfast. SUGGESTION.... let guests find their own table and put all those attendants to work clearing and re-setting the tables. That would speed the process up. Some a-la-carte reservations are being booked and guests are not showing up. We ate in the Japanese restaurant and there is only 14x2 seats. We were the only 4 at our hibachi. Perhaps 10-15 minutes after the reservation time, you could allow another guests to fill in, and block the no-shows on the app. There isn't enough room in the restaurants for this to continue. With over 1000 rooms and 2 guests per room, thats 2000guests/meal. Thats a lot going to the buffet! SUGGESTION.... allow guests to show up, first come first serve at these restaurants. or use the red light vibrating puck system used at the Tierra restaurant. The bar drinks were made differently by different bartenders. No consistency and no measuring of alcohol/drink. Some were weak and some were almost undrinkable. Some of the bartenders would avoid serving you if you didn't tip them. They would serve everyone else and leave you til last. TIPS are for over and above service, not every time, even in the SunClub. I did tip but not every drink every day. Bartenders should have a basic knowledge in english of types/names of alcohol, little/more(quantity), mixed/blended, what the available mixes are. The slushy drinks need to be frozen, not just cold juice rolling around in the machine. Maybe mix in the blender with ice until its frozen, like early in the day. SUGGESTION.... turn the beer taps around, at all bars, so that the guests can pour their own beer, we already have our own cups! There is only one brand of beer, Presidentè. This would free up the bartenders time (although they could still keep an eye on guests getting beer) so getting mixed drinks wouldn't take so long. They move so slowly. We are the ones on vacation, not them. And have enough alcohol for all bars for ALL DAY. Everyday ALL bars ran out of alcohol about 4PM. You advertise unlimited drinks, but you couldn't fulfil that, and I'm NOT a heavy drinker. We booked in advance and paid too, so you knew we were coming! I understand this can sometimes happen, because you don't know what people will drink, but not EVERYDAY/EVERY BAR. We were there Mar 24-31/25. Not even peak season and judging by what we seen, (empty rooms). They were not at full capacity, so no excuse. Pools were pretty clean and warm. Lounge chairs/umberellas/palapas were hard to get. Had to put your towels on at about 5:30-6AM to get a couple loungers togther . Not enough chairs for the number of rooms/guests. You may want to give wrist bands to guests. Different colour for regular vs SunClub. This would define who is SunClub and who isn't. Why pay more if you don't have to. Seems to be a theme at this resort, running out of everything daily. Even drinking water at the bars. And the mini bar in the room is NOT restocked daily. We had to ask for more bottled water, beer and towels.

Bahia Principe Escape Aquamarine: AQUAMARINE NOT A 5*

Our two-week stay was marred by the buffet's lack of variety, with identical offerings throughout. In contrast, Turquoisa and Grand Bahia had theme nights, outstanding buffet cuisine, and a wide selection. The a la carte restaurants were truly exceptional, warranting their 5-star rating, while room service was impressive. Miss Yaneiri maintained our room's cleanliness to a high standard. Regrettably, the room itself fell short of 5-star expectations, more closely aligning with 3.5-star accommoda [... read more]tions, due to a broken door latch and recurring toilet issues. We experienced service desk issues, including a two missed water delivery. The resort's grounds were beautifully maintained, and entertainment options were enjoyable. Notably, we discovered transportation to the a la carte restaurants was available during our second week. Given our nine previous visits, we expected Aquamarine to surpass Turquoisa and Grand Bahia, considering the price paid.