Royalton CHIC Cancun: Clean and Modern

Husband and I went for our honeymoon and it was more than we could Ask for. I am a little bit of a clean freak, and this hotel was honestly so clean and modern. We didn’t hold back from eating things that could possibly make us sick, because everything looked so appealing and clean. From the rooms to the buffet, to the Signature restaurants at the hotel, everything was very clean, calm and beautiful. We felt so safe in there. The beach is also gorgeous... right by the waves and music and also [... read more] very family/kid friendly.

Occidental Costa Cancun: Great Location

The food was excellent at the buffet and the a-la-cartes. Waiter Philipe at the buffet was very attentive. Room was very clean and our mini bar was restocked daily with beer bottled water, chocolate bars and peanuts.

Paradisus Cancun: What we needed!

Before I described the resort; I'd like to say that we travel every year to all inclusive resorts that are rated 4.5 to 5 stars. We are an active couple in our low 50's. Before booking this resort, I read a lot of the reviews which I will address. We went to Paradisus Cancun Royal Service. The Royal Service is worth it. The arrival was fantastic and fast. We had someone assisting us as soon as we came out of the bus; very nice. The room was absolutely great with ocean views as soon as you step  [... read more]in. I do agree with the reviews about the very dimmed lighting in the bathroom; I literally brought my makeup by the patio door where the lighting was bright. Some reviews complained about the lack of English channels; this is totally incorrect, there were plenty of English channels. We had room cleaning service morning and night which was very nice. The Royal Service pool was great with good temperature water. Within RS, you have the La Palapa restaurant which is by the pool area with ocean views. It is absolutely delicious, we ate all our breakfasts there and a few lunches. There is one buffet and it is good; not the best I have seen but very good food. We tried all the restaurants; my favorite was Vento, Bana, Feugo. Mole was really good but we are not fans of traditional Mexican food. Our least favorite was Enzo. Blues Agave...we read the menu then walked out...not interested. In general, the food is excellent and the service is awesome and we never waited for anything. About the chairs and Bali beds; there are plenty of chairs and you have access to as many towals as you want. You are allowed 2 Bali beds for a 7 day vaca. By 11 o'clock, if there are empty, go see the pool manager and you should be able to get one. We were there for 10 days and I got one everyday. The beach is long on each side; you can walk for ever if you want. There are no entertainment around the pool at the RS. The staff is just great, they really make your vacation better. Kudos to Degner, the pool manager, Moises, Joel and Manuel around the pool. All and all, it is a great resort.

GR Solaris: good but some problems

The solaris attempted giving us 2 different rooms that were below our paid booking, but offered ocianview rooms for an additional $280.00 US. Not acceptable since the place was not full. For the second offer, we were given a coded card, hauled our bags up to 4th floor room, entered and walked in on someone asleep in the room. It was 1:00 in the morning. Not secure, not professional, not acceptable. We are 2 seniors, arriving 4 hours late, due to flight and airport delays. They finally gave u [... read more]s an oceanview room. Food is pretty good, but the main buffet is sometimes closed, sending you to the "ballroom" where everyone sits a 10 person tables. Table -mates can very. As for ale carte bookings, they will "squeese" you in, make you wait 30 minutes, then you fine the place is half empty. Weird. Lovely staff. Great sandwich deli. Beautiful beach. Safe area for bussing around. We enjoyed our stay, but would probably give the gr solaris 31/2 stars.

NYX Hotel Cancun: Terrific resort

The rooms were very spacious and well appointed. The hotel is layed out very well and nothing is too far away. Lots of stairs which might not be great for those with mobility issues. The food was outstanding from the breakfast buffet to the beach restaurant. The Japanese restaurant was absolutely fantastic as was the service! Chianti had excellent dining as well. The pool area doesn’t have a lot of loungers but the beach area has lots. The service on the beach by all the servers d [... read more]eserves a huge thank you! They knew what we wanted and always had a smile! We would highly recommend this resort for those who like a smaller cozier resort!!

Riu Caribe Cancun: Great resort

We stayed at the RIU Caribe for a week in March 2020. The staff here were incredible as well as the food - excellent in all restaurants and the buffet. The only downfall was the extremely hard beds. We usually stay in the Mayan riviera but wanted to try it right in Cancun for a change..... it was a great place but too much of a party vibe for us - which we were aware of but prefer the more laid back quiet of the Mayan.

Haven Riviera Cancun: Beautiful Resort

We enjoyed every moment of our time at Haven Resort. The staff were friendly, and very helpful. The swim up pool room was beautiful, and the ocean was lovely. We would recommend this resort to anyone wanting to have a relaxing get away.

Grand Oasis Cancun: Great value cancun vacation

I recently booked a trip for two with my 19yr old son through trip central travelling via sunwing airlines. Fir the price ($2600) I don’t think I could find a better value fir a 7day all inclusive vacation Fir two. There were highs and lows however. The positives of this trip is 1) direct flight avoiding possible COVID19 exposure at multiple airports. 2) The airport pick up and drop off was very well organized. 3) multiple emails from trip central on things to know, do, booking confirmation he [... read more]lped with clarity and reducing risks associated with travel. 4) The grand oasis provides exceptional entertainment experience beyond what I expected. The fun factor is definitely undeniable. The hotel staff are generally polite and accommodating. The negatives are The food quality and service is So so, nothing I would go out of my way to eat. The food service quality is poor. I’m disgusted by the fact cups are picked up of the beach and pool deck to be reused. One of the plastic cups I drank out of had a black cigarette butt burn mark at the bottom of it which I only discovered after finishing most of my drink. The optics of seeing staff picking up cups to reuse is not good particularly while we are dealing with a infectious disease crisis globally. A service staff explained they don’t have enough cups and need to reuses cups laying around. I liked the salad bar but the “dos lunas” restaurant food quality was very poor. Late night food smelled off and not appetizing. Worst fettuccine alfedo I’ve ever had. The third day I was there dealt with severe stomach and back pain which was unsettling. Room was okay but small. Absolutely felt frustrated with workers drilling and hammering in adjacent rooms stating at 8am. Seemed like clock work. The other part that the resort doesn’t have A lot of control off is the noise level from spring breakers but guess that’s my fault fir time of year I chose. Also would have like daily replenishing of water and drinks rather than every 2-3 days. Overall, the spring break atmosphere made the resort a vibrant place to be and entertainment adds to that but food qusiity and service, as well as making the stay comfortable needs improvement.

Grand Sens Cancun: Was no room for me

I booked my holiday 4 days 3 nights through trip central as it turned out when I went to check in I was told their was no room for me… as it turned out I was offered another hotel 15 minutes away ( not my choice) but the check in person was great at the Sans he upgraded my room and offered me a black bracelet good for my entire stay, as well as a free stay for me and a guest at the Sans to be used within the year. The hotel I stayed at The Grand Oasis Pyramid was awful room was not a 4 star mo [... read more]re like a 2, the black bracelet was pretty much useless as every time I attempted to book a dinner I was told they were full. Very unhappy with Air Transat as they were the ones that handled everything through tripcentral.ca. I am a very understanding person if I had another passenger with me we would have been upset more.

Grand Palladium Select Costa Mujeres: Grand Palladium Costa Mujeres

the Grand Palladium is a beautiful clean and modern hotel, excellent pools, great service with extremely friendly staff The food is good but for me not 5 star, the buffets have no variety, each night and lunch is exactly the same, a lot of things do run out early and they don't seem to replenish The a la carte restaurants are excellent

The Pyramid Cancun: Amazing views

Great resort the food was excellent and the view was spectacular. Resort staff were all great to deal with and everything we did was very well organized. Would highly recommend booking at the pyramid resort.

Villa Del Palmar Cancun: What a Great Place!

This was such a great experience. The hotel exceeded our expectations. The food was delicious in all of the restaurants including the buffet! The staff was wonderful, very helpful and friendly. The grounds were beautiful and super clean. Honestly from the front desk, concierge, pool staff and cleaning staff we have nothing negative to say. Just bring lots of small bills for tipping:)

Grand Sens Cancun: Decent adult only resort

i have been to several all inclusive resorts and this is the first time booking an adult only resort. It was a bit smaller but had all the amenities you need. There were a couple of options for a la carte restaurants and the food was quite good. The drawback is there were no reservations so you had to figure out the best times to go so you did not have to wait too long. The buffet was mediocre but plenty of variety. Rooms were clean and we were lucky to have a balcony as not all had one. T [... read more]hey stocked with water, pop and beer every other day. Staff were overall friendly and helpful. Beach is nice but you have to get up by 6:30 to reserve a decent spot if you want a shaded area and chair. There is one pool which is adequate for the resort but it would have been nice to have a few more options. There are two other affiliated resorts which you can access during the day if you want a change of scenery. There was a lack of activity staff but the location is ideal to take a walk or bus to local shopping, activities and other restaurants. Evening entertainment was good.

Grand Sens Cancun: Grand Sens Cancún Mexico

Well our stay at Grand Sens Cancún was just a few days ago feb 23/2020 to March 6 2020. Honestly I am not really sure what I can say about our 12 day stay other than amazing right from the start. While checking in we inquired about upgrading and decided not to do. We entered our room and we where in shock we had room 4129 A....omg she gave us a suite it was amazing everything about it. Let’s just say 12 days awesome Ac 12 days awesome maid service ( never used the safe left stuff all over t [... read more]he room and nothing ever went missing. 12 days always hot water. Just wonderful. The buffet omg unbelievable awesome 12 days of fantastic food and the staff in the buffet dinning room went out of there way ALWAYS. The coffee bar omg another awesome thing about Grand Sens. The beach and water area another perfect place spend most of our 12 days there. Just a short walk out front of building to jump on to the Ultramar ferry to Isla Mujeres short little ride to another awesome day trip. Also in same spot u jump on the Dancer party boat, Jolly Roger boat and Captian Hook boat. The front desk workers went out of there way anytime we had questions. Just can’t say enough about this place soooo clean and awesome will most definitely will be back. Glenn Susan Crepeele Manitoba Canada

Occidental Tucancun: Good place to stay

We spent 2 weeks in Occidental Tucancun and had a really good time. The hotel was clean and had all the amenities one needs. It was really handy to have the mall across the street. The location of this hotel is great. The beach was beautiful as as always the case in the hotel zone and we spent a lot of time playing in the waves. If you are not a good swimmer, the ocean is tricky as the currents were strong and the waves big. We also found it quite windy, more so than in previous years when we we [... read more]nt to Cancun or Mayan Riviera. The food was decent. The Mexican restaurant was quite good and the Italian restaurant made a good to order pasta. The room was large and clean and the fridge restocked daily. Our room was facing the lagoon and the AC noise was really loud so we had to keep the windows closed. That was one negative. The other bigger negative was that you had to pay extra for wi-fi ($45 US a week). We never had to pay that much money for wi-fi. So we didn't. We would walk over to the mall and connect there. The staff at OT were very friendly. I want to especially thank Louis and Antonio at the beach restaurant for their hospitality and bright smiles. Overall it was a great hotel and we would definitely recommend this resort.

Atelier Playa Mujeres: Best resort we have stayed in

The hotel and grounds are immaculate, the food in the restaurants was amazing. The people working at the resort were outstanding, always we were greeted with “Hola” and a smile and they placed there right hand over their heart. The service in the restaurants was very attentive. We were there for 2 weeks and everyone from the maids, the cleaners and waiters treated us like friends. The hotel is about a half hour north of Cancun, it’s in a quiet area and not a lot to do close by if you wan [... read more]t to go shopping. I would recommend Atelier for the food, the relaxation and most of all the beautiful Mexican people.

Riu Palace Costa Mujeres: Riu Palace Costa Mejures, almost a perfect recipe for the colors of tranquility

Our vacation took place from November 14 to November 21. We chose the Riu Palace based on the fact it is very new, the one-year anniversary of opening was November 17, 2018, and the mostly favorable reviews as seen on Tripadvisor and other vacation review sites. We went with an open mind as we always do, and this is what we saw, our observations and how we felt during our stay. Check in and arrival went quite smoothly after a roughly 45-minute trip from the airport. Let us get aside the minor  [... read more]quips, but need to be noted. We had requested an ocean view room, as it was our honeymoon, and, one checked in, we were surprised when the concierge bringing us to our room pressed the button for a floor a level down from the main lobby. We were given room 143, which was nice, but was anything but a true ocean view. Yes, it did face the ocean, but to see it, we had to really stretch our necks to see over the shades, and other pool equipment between the room and the ocean. Not a room where one could simply sit and see the views. The air conditioning was not working, I saw at once a sensor was missing on the sliding door, this was rectified in short order. The fellow who had checked us in, Francesco, did what he could do to help us out, we found we needed to go directly to the front desk, rather than telephone for help with things; otherwise the calls for assist were never done. I had asked for a couple of things, several times, for the celebration of our honeymoon, to be delivered to our room. That too, never happened. We had asked Francesco, our Sun Wing rep Giovanni who wrote this down so he would not forget. Somewhere things were getting mixed up because we would have room service calling upon us with things such as towels, Tequila that we never ordered! To note, we did ask for a true ocean view room, but this never happened. We left it alone as we wanted to concentrate on the colors and shapes of the resort, we were really only in our room to sleep, enjoying everything the place had to offer sunrise to sunset. Enough of this, now let us get to the resort itself that more than made up for the above! In a few short words, we loved it! Roughly broken down: Lobby area: very nice and bright, the décor and colors will catch the eye. Like every spot in this resort, it was always being cleaned and kept spotless. Just about everything you need is at hand in the lobby. There is a neat little 24-hour snack bar in a separate room in the lobby area as well. It would have a reasonably wide variety of foods and drinks to satisfy most hungry cravings, ranging from hotdogs and hamburgers, guacamole, even smoked salmon from time to time just to give bit of mentioned choices there. Grounds: Immaculately kept! The gardeners and landscapers were always busy doing things there, and were always giving a cheerful Hola! To you when you would walk by. Cutting the grass, trimming or planting more plants, always something being improved upon in the garden. Even for being only a year old, there is already a pretty nice variety of plants with beautiful flowers for the senses. Give this a couple more years to mature, and it will be even more colorful and lush. There are many small water features and ponds around the resort to accent the flora and one can also see lizards basking in the sun on the grassy sections. There is a path you can take close by the beach, this will meander on a colorful way to the sister resort next door, the Dunbar. All paths are baby stroller and wheelchair accessible. One path, later on to be mentioned, not so much. In between the Palace and Dunbar is a water park with a children and adults section. It was fairly popular amongst the guests. Pool areas: Very nice, kept clean, and the waiter service for drinks was top notch. There was always service with a smile. There are five swimming pools, each one having a slightly different flair from the others. Children are allowed in all the pools, even the pool bars. Some have complained about this, but we never seemed to be bothered by the kids, they add some spice and laughter to the scene. One memorable event is the pool foam party! Much, much laughter and entertainment! One never had to scramble or play the before sunrise towel game to snag a recliner at a choice spot by the pools, there was always plenty of room. The Beach: A very pretty one indeed, every day, depending upon cloud cover, would be wonderful colors of aqua, green, many combinations. A few days had yellow caution flags flying, there are lifeguards, and the slope of the beach being gradual means that even with some waves, it is quite safe with prudence to enjoy yourself a bit in the ocean. There is a long row of palm trees planted along beach to provide plenty of shade for folks seeking a respite from the sun during the day. The sand is very, very soft, not too hot on your feet. As with the pools, there is never a problem finding loungers on the beach. A tractor comes by a couple of times a day to clear away any sargassum which may have washed up upon the beach. There is volleyball nets on the beach area between hotel and loungers and games are organized every day for willing participants. In between the palace and Dunbar, the beach has an area where water sports equipment such as wave runners and small catamarans can be rented if ocean conditions permit. The beach is quite free of any vendors, and if any do come near you, a simple “No Gracias” will suffice to send them on their way. Waiter service can’t be beat on the Riu beach. Service was frequent enough, and the folks doing this did not have an easy trek going back and forth between bar and beach serving guests during the day. Part of the problem is no paved or hard surface leads reasonably close to the beach, making this particular path a hard or impossible one with mobility issues. One gets a pretty decent workout especially going up to the hotel from the beach with the deep soft sand. Imagine the waiters doing this all day! Compounding this, there are no beach washrooms, the closest ones being up that slope in front of Pepe’s Restaurant, a popular eatery at lunchtime. Supposedly this problem of beach access is being looked into, and if it is, the beach would truly be a perfect ‘10’. Restaurants and food: Always a very subjective subject! We will honestly say that the Riu Palace had the best and most tasty selection of food we have experienced in our travels of AI resorts. We are referring to the Buffet, we only did one A-la-Carte, more further down. We are real foodies and are quite fussy about such. Yes, the buffet is that, a buffet, but the offerings were never anything but satisfying. Each night has a different theme, but there are always staples offered every night for those who wish to stick with the same thing. Thursday evenings is lobster night at the buffet, and that is a very nice evening in itself. For seafood lovers such as ourselves, it was so nice to see all types of seafood offered every night. Shrimp, squid, octopus, baked salmon, smoked salmon, sushi, Mahi-mahi, swordfish, you name it! Meat lovers are not left out of the deal either, there is a large variety of meat and chicken dishes as well. We were never disappointed with that selection either. Vegetarians need not fear, you are also quite decently accommodated too with a big variety of salads, individual fruits and vegetables and also for the baked goods folks, many selections of rolls and breads. Breakfasts in the buffet were amongst the best we have had, and the selection is large. Marinated salmon and other things we don’t usually see every morning at other places were aplenty at this place! Omelet station was nice, pick your ingredients, and the folks at the cooks would make the omelet any way you asked. Breakfast was always held at the buffet, and it was wonderful eating outside if you wished watching the sunrise if you are an early bird. & AM is when the breakfast buffet opens. Again, for those going on excursions which leave early, remember there is the small cafeteria just off the main lobby! 24 hours folks! As for the A-la-Cartes, we did the Italian. Meh, we were not thrilled, pure and simple. We had lunch at Pepe’s a couple of times, the food was good, but many guests were being disorderly with regards to manners, such as using hands instead of tongs to handle food from the trays, ETC. We chose to go to the calm of the buffet after a couple of tries. In all fairness, the food at Pepe’s was great as well! Very nice selection given the space they had to work with at the counters there. We can’t offer any other reports on the others, as we did not go to them, please see other reviews from other folks about them. In all honesty, the buffet was so enjoyable and full of variety, we kept going there. Bars and entertainment: Very nice! The bartenders were at your service, quick courteous the ambiance especially in the lounge was just right, the views from the windows could be paintings, so relaxing was the view. We were able to get cappuccinos, pastries, cakes, and light snacks in the lounge to accent the beauty of the large and airy room. The other bars had quick service, clean and orderly. The drinks themselves, no matter which bar, were always potent! Beware folks who are light drinkers! Logistics, etc: The Riu Palace is quite isolated, but this is changing rapidly. One can see many construction cranes all along this relatively unspoiled strip of beach, many new resorts are going up. With this, in the future there will be local entertainment. For now, however, folks need to take a taxi or rent a car to get to the much more lively Cancun district. If you simply want to stay on the hotel grounds, there is enough activity on sunny days at least to keep you occupied. Excursions and related: Even though the hotel is relatively isolated, there are many excursions folks can partake in for extra cost. These can be arranged through vendors on the hotel grounds or through your travel rep on the grounds. Do your research, see what the deals are, and what suits your own tastes. There is a very large selection ranging from simple transportation to get from the hotel and back, scuba diving, trips to Chichen Itza and beyond. We chose an excursion to Isla Mejures on a catamaran, included was a nice box lunch, drinks, and a stop along the way to snorkel. The time we were allowed to explore the island was very short, next time we will fix to get a taxi to the ferry (Ultramar is one which sails every half hour or so) and be able to explore the island at our leisure with a rented golf cart. Many other forums can be found on Trip Advisor, etc, to discuss these sort of things. By the way, the sunsets seen from Isla Mejures are absolutely spectacular! Summary, would we go back to Riu Palace?: Yes, we most certainly will, but we will be more cautious with the front desk and hope to have a better experience then we did with a few things. Paltry in the sense, but when paying a decent amount of savings this should not be. We have enough Spanish to get by and Google Translate is your friend at certain times so it was not a language barrier, it could honesty be the front desk folks getting their legs working at this beautiful resort. Everything else was absolutely great, we would recommend the resort to our friends and family for sure. The 4-stars from us are only because of the front desk encounters, the rest is definitely a 5-star, and will get better as things develop and get sorted out! Thank you for reading our long-winded report!

Finest Playa Mujeres by Excellence Group: Great family resort

Finest playa mujeres was a great family friendly resort. We went with a 8 month old baby and they provided all the baby amenities like bottle warmer, sterilizer, bath tub, monitor, crib. They also have an awesome kids centre while our baby was too young to take full advantage of it, it would be a great place for toddlers and older. The resort had great amenities, staff was friendly and offered amazing service and food was good. I would definitely go back and plan to when my little guy is older.

Riu Palace Las Americas: Great Resort!

Beautiful resort, grounds were great, food was excellent, big beautiful lobby, very clean all over, the only critic I have it was not a quiet group of people at the swim up bar, very loud and I prefer to be more on the quiet relax time.

Iberostar Selection Coral Cancun: Not A 5 Star ⭐️ (Adult Section)

We stayed in the adult section of this resort and definitely not a 5 star. We met with our concierge for less than 5 minutes on our arrival and never saw him again. Our building was literally 100 ft away from the kids section of the Resort next door (Seadust ). Our room was lovely and clean. Nice balcony with ocean view. Mini fridge was not restocked. Only one a la carte and one buffet. The remaining restaurants were in the family section. Reservations for theses places had to be made the day af [... read more]ter our arrival otherwise, according to staff, they would be fully booked (which was not true). Food was good...was not expecting anything fancy. Swimming pool was toooo cold to swim in, it would be like a polar dip in Canada. Finally we were able to use it on the 5th day of our stay. Ran out of Mojitos (in Mexico ???) and ran out of white wine...I would rate this as a 3+ Adult Resort and would recommend staying in the family section....it looked much nicer. Shutout to Luis at the steakhouse restaurant who went out of his way to find the wine I enjoyed.....