Grand Decameron Complex Bucerias Trademark: Awesome vacation! Awesome Staff

Just returned form a week stay at this resort with my senior mom and my two children aged 2 years and 6 months. Had an amazing time. Beach is beautiful. Staff is amazing. Food is great, always something to eat. My kids had a blast riding around in little baby boats in the pool. There is tons of pools of all different depths.

The Pyramid Cancun: Love grand oasis!

Had an amazing 9 days at the grand oasis pyramid for the second time this year. All of the staff are so friendly, Pua and Zairy the MCs are amazing people they will go out of their way to help when none was needed and they were also very good entertainers. The rooms were clean and bar fridge was always filled daily. Over 20 restaurants to choose from, We had black bands and got to use le fc CD Buffett and makitaco which all had very good food.

Paradisus La Perla Adults Only Riviera Maya: AMAZING!!! Paradisus Playa Del Carmen La Perla - Royal Service

I can’t even stress enough how amazing the resort was! Everything from the service to food was pristine! A big big shout out to Daniel, Alfredo & Jorge at RS. We will 100% be back and can’t wait! You need to have breakfast, lunch and dinner and La Palapa if you’re staying with Royal Service. Avoid the buffets because the a la cartes are just 100% worth it!

Secrets Playa Mujeres: Unbelievable resort!!

The resort met above our expectations! The checking in was very fast for the first time ever of us travelling our room was ready right away ! As soon as we got out of her shadow someone greeted us with a hot towel champagne. It was a very fancy resort however they’re also was a lot of activity great night life but plenty of room to just relax if that’s what you wanted . The food was unbelievable of course ! The pool was awesome with plenty of activities or just relaxation with an amazin [... read more]g view of the ocean. The only negative thing I would have to say and this is just me nitpicking is some of the restaurants would take a long time and the portions were very small. The beach wasn’t the nicest we’ve been to . But other than that no complaints the staff were amazing as per expected. Especially “Tomas” and “Sophia”. Thank you !!

Maya Caribe Cancun: Amazing resort, friendly staff - Repeat Guest!!

I stayed at the Barcelo Maya on 2 occassions (my honeymoon and a mother/daughter trip). Once at the Colonial and once at the Caribe. Both times we booked with Trip Central and the absolutely fantastic Karol Chareza (Agent in Burlington ON). We had such an amazing time on our honeymoon (in 2016), that I convinced my mum and friends to go back. The resort is clean, walkable, and safe (important for a group of 4 women!!). The food at all the restaurants, and buffet, was delicious - especially th [... read more]e Teppanyaki! The room service is fast and delicious as well. The nightly entertainment is always fun, and well put together. The staff is very friendly, and when you have a problem they are quick to solve it (had a leaky pipe in our room on our honeymoon, they sent someone out to fix it within 10 minutes). As with any hotel, you get what you pay for, and I can say that our room at the Colonial was bigger and a better location than our rooms at the Caribe, but again, we paid more for the better room. Our rooms in each resort were large, clean, well appointed and very convenient for getting to both the beach and the main lobby. I 100% would recommend this resort to anyone, families, couples, friends groups. In fact, the girls and I are planning to go a THIRD time in February 2019 (hopefully booked through Karol again!!)!!

Dreams Puerto Morelos Resort and Spa: 4th time still a charm!

Can't say enough about this resort, from the short travel time from Cancun airport, the amazing staff, wonderful food and overall ambience, Secrets Silversands is a definite place to choose to relax and unwind. Accommodating staff at all levels, restaurants with top grade meals and comfortable rooms. In addition to the main pool, where the Entertainment Team does the majority of their games, there are smaller pools surrounding many of the buildings, allowing a "swim up" room feeling. While all [... read more] staff are friendly and will go out of their way to help, some names that made our latest visit memorable are... Carlos cleaning our room Salvador and Freddy for breakfast each morning Felipe kept the drinks coming to us by the pool and our room Jorge and Mario at Veranda Bar Ana, Dylan, Charlie, Alfonso, Abigail, Gustavo.....Your Entertainment Team! Cesar in the Spa Our visit in January we noticed they had Clamato! so this trip we brought packages of celery salt for each of the bars and explained how a Canadian Ceasar was made and we, and others, enjoyed rimmed drinks! There are also 2 separate private Facebook groups solely for Silversands, where people who have never been there can ask questions and recommendations, or those that are there at the time, or in past, can add comments. Met a couple of people while I was there through it. Been to many destinations over the years and can honestly say that we have never met a better staff. Only downfall, if you're a beach person, not a very good beach and in September, with all the hurricanes in the Caribbean, the seaweed was even heavier in the water and on the beach than we have seen it before, and it stank, so it made sitting in the hot tub by the beach, unbearable for me. Only negative thing I can say!

El Dorado Royale: Amazing resort! Amazing Staff!

Had an amazing time. Lovely looking resort with lots of options for swimming and fun. Was particularly blown away by the quality of the food. Jojo's Caribbean Beach Grill was our personal favorite for both lunch and dinner. Staff was super friendly and accommodating. Tons to do, beautiful beaches and they grow a lot of their own produce. Would highly recommend.

Ocean Riviera Paradise: Relaxing getaway!

I highly recommend booking this resort! Its very clean, the staff is extremely friendly and helpful and the rooms are amazing. We were upgraded to a swim up suite upon check in. There is a decent amount of seaweed along the beach but the resort staff does a great job of cleaning it every day.

Bahia Principe Explore Coba: Always a good time

My husband and I were back at the Coba for the 12th time in 10 ten years. We always go back because it feels like home. We did miss seeing Viktor he was out having an operation on his knee. We took a ride over to see another friend at Sian Ka’an and to our disappointment he was no longer there. We were told he left and went to Canada. Good for him but bad for the hotel. Rene and Paulino at the pool bar were great. Food is always good and the people are what keep us coming back.

Bahia Principe Escape Sian Ka'an: Amazing resort!

This is by far one of the best resorts I’ve stayed at! And I have been to a lot. The staff is great, the hotel is extremely clean and food is amazing. Ideal hotel for couples. It’s just a bit of a trek to beach but the shuttle comes pretty often. Very quiet atmosphere at night after the nightly entertainment which we loved. I would deiniflty come back to this resort again and again

Riu Dunamar: Hotel

It's very good hotel the best place to be Number one in Mexico very exciting to go again Best service and worker are the best The best food and nice view nice beach very good room very clean i'll drinks in the room good service very professional bartender

Bahia Principe Escape Sian Ka'an: Amazing resort and amazing travel agent , Marnie!!

Our hotel was Luxury Bahia Principe Sian Ka'an in Mexico. It was simply AMAZING!!! The room was spacious, always clean with excellent service. The grounds were so very beautifully well kept and lush. Oh my 😋, the food was first class all the way. The variety was astounding 🌺 All of the staff were excited to be of service to us. This included the waiters, bartenders, lobby staff and shopkeepers. It was a 5 star resort but truly we would rate it much higher. Thanks to all who made  [... read more] our trip so perfect. Oh yes. We celebrated our anniversary while there. They surprised us with a bottle of champagne, rose peddles, chocolates, balloons and a huge banner on our door saying Happy Anniversary

Bahia Principe Explore Coba: Waterpark & Kids Club - treasures!

My kids (aged 5 and 4) loved the kids club and the waterpark. The Kids club has scheduled activities, and we can always gauge (by talking to the staff) whether the activities are appropriate for our kids or not. My kids looked forward to going and never want to leave. Coba is the furthest away from the beach out of all three associated resorts. We are not beach people, so we didn't mind one bit. We spend all of our time next to the pool and waterpark and had a blast. A Sand-free resort. Perf [... read more]ect. Dining staff was also super friendly.

Finest Playa Mujeres by Excellence Group: Incredible resort

The finest is truly an amazing resort in all aspects. The cleanliness, politeness of the staff, and service was fantastic. There was a bit of seaweed on the beach but the staff did their best to remove what they could, and it did not negatively impact our stay.

Dreams Jade Resort and Spa: Amazing resort

Resort was beautiful. Service is was incredible. Food was the best we’ve had at an all inclusive. The resort was half empty so we were upgraded to the preferred adults only side with an ocean view suite. Only down side was the seaweed. Some days the smell was really bad. No fault of the resort. They worked hard to clean it.

Plaza Pelicanos Grand: Great Resort

We stayed at the Plaza Pelicanos Grand for 7 nights, Sept 16-23-18. The resort is centrally located with easy access to downtown and with conveniences within walking distance. The resort is very clean, with many amenities such as swim up bar, al a carte dining, roof top bar, hot tubs, and a beach front location. The buffet offers a wide variety of dishes with emphasis on excellent Mexican dishes, fresh fruit and desserts. The made to order wood fired pizza is awesome. Top shelf liqu [... read more]or including Absolute Vodka and Canadian Club are available at the pool bar. The room was always cleaned daily, with abundant hot water and excellent a/c. The staff are exceptional, friendly, professional and always eager to please. The location is central to everything and within walking distance or the local bus goes right by for only 7.50 pesos. Mega and Soriana are only a few blocks away for your shopping convenience. I would highly recommend this hotel.

Hilton Vallarta Riviera Resort: A good week at Grand Fiesta Americana

Everything about this hotel was very good except for the following 2 things: 1. the min bar service was good for everything but beer. we got 3 beer on day 1, 2 beer on day 2 and 3 then no beer for the rest of the week. Its an all inclusive so not a huge deal. 2. The coffee shop in the lobby was part of the all inclusive last year but it is now a Starbucks and you have to pay. Just annoying. Other than those items it was a great week and I would go again.

Bahia Principe Escape Sian Ka'an: Amazing Resort

The hotel; the room is nice and the transportation is convenience The restaurant buffet are delicious and the seafoods are fresh and good The resort Coba restaurant name Gourmet are elegant, good service and good foods The beach are clean and nice The Bahia Resort are safe and their staff are nice and the service are good The Entertainment in the day time and at night are amazing

Hotel Xcaret Mexico: THE BEST Resort!

This resort opened up in December 2017 and you can tell that they put in a lot of work to maintain the quality of the facility. This place is breathtakingly beautiful. Everything you see in the pictures is exactly what you see in real life. The service is top notch, rooms are amazing and there are lots of options for food. The best part of staying at Hotel Xcaret was experiencing the all inclusive tours/parks. Our favourite tour was the Xenotes but we also had so much fun visiting Xel-Ha Tulum,  [... read more]Xplor and Xenses. Honestly, we're convincing all of our friends that they HAVE to go here and it's been an easy sell so far!!

Sandos Playacar Beach Resort: 2nd visit .. 25th anniversary

Sandos playacar resort 2nd visit in 2 years There were pluses and minuses to this trip this time Pluses Food was great everywhere! Housekeeping was fabulous We appreciated the added security at beach that kept the locals from being to pushy with their goods no was no and they were told to move along Bartenders were great! Minuses The spa staff...you are constantly spoke to about spa packages, some are.good they recognize you and carry on but the one thing that really got me is you are  [... read more]constantly seeing them at the beach and at the pool but for them to come in the restaurant when your eating breakfast that was just over the top for me I understand they are promoting and more than likely getting a commission from their "sale" but there needs to be boundaries. The adult pool last time we were there there was usually 2 bartenders 1 server and in the afternoon would be entertainment/games and some good music - it's not this way anymore there were no games etc the bartenders are absolutely fabulous love them to pieces they are doing then work of many people having that added entertainment guy certainly helped last time he helped keep control over the pool this year many "pool rules" were constantly broken and you can't expect the bartenders to see & stop it... we like to have a good time games and entertainment add the fun aspect not just pounding back as much booze as humanly possible and unfortunately for us this was lacking this trip, we very much missed David E (congrats on your promotion) The shuttle service from adult side to main area by beach - sometimes it's good often times it's not, it is a long walk definetly room for improvement with the much needed service but much appreciated when we were able to use it. A heart felt thank you to Fabian, Mario, & Luis for their excellent service & spanish lessons at the adult pool LOL!