Resonance Blu Varadero: Family Fun

This was our first time to Cuba and this resort exceeded all our expectations. Friendly staff, beautiful beach, excellent pool areas, clean rooms, food took some getting used to but by the third day we ate like kings.

Iberostar Origin Playa Alameda: A terrible holiday

I was ill most of the week and blame the food. It was more than disgusting. There was no real juice. Sugar water is not appealing or healthy. The platters were not always refilled and the same tired food appeared for several meals. The yogurt was so runny I couldn't eat it. One might a server dropped a lobster. Two cats were eating it. a half hour later it was picked up. My room was not properly cleaned. Towels were not replaced. One might I had only 1 sheet on my bed This was a horrible trip. I [... read more] was still sick for a few days after I returned.at the very least I deserve an apology Annabelle Goodman

Punta Peninsula Varadero: Good Family Resort

It is very dated but that is common in Cuba. The staff is very good and the ground are well maintained. The white sand beach is very nice. This is a 3 star hotel and the food is 3 star but I would return.

Hotel Bella Costa: Fantastic Time!

Overall this was a great hotel. Rooms were clean and pool areas, restaurants and lobby were well maintained. Staff were friendly and gave great service. The daily and nightly activities were always fun. I would definitely stay here again.

Sol Palmeras: Almost great!

We enjoyed our stay at the Sol Palmeras. Our room was clean and comfortable, the housekeeping was good, we felt safe and the beach was clean with good sand. The food on the buffet was good with a great fish grill. We had onl went to the steak house and Mexican ala carte. The steak was good but we left without finishing our meal in the Mexican resort. We enjoyed the lounge entertainment but for us the sound was too loud with a poor sound system for the other nightly shows. Some toasters that work [... read more]ed and making sure all hot dishes are hot would raise the buffet another notch. We would stay here again if going to Varadero..

Royalton Hicacos Resort and Spa: awesome resort

The staff are the best. Food is better than any other resort in Cuba. The grounds are very pretty . the rooms need up dating. And bathrooms in plubic areas need up dating as well. We have been to this resort 5 times and in Cuba about 20 times. And we will go back to this resort when we save enough money to do so. Had a great time and looking forward to our next trip.:-) hope to see you soon.

Paradisus Princesa Del Mar: Paradisus Princess is Fabulous

This was my first all inclusive resort vacation and now I have been spoiled! The Paradisus Princess Del Mar was beautiful. We took the advice of other reviewers and booked the Royal Service and it is worth every extra cent. The private bar, restaurant and beaches are great; but the best is the butler service eliminating the hassle of having to book anything on your own

Valentin El Patriarca Varadero: Great resort

The hotel was very nice, very clean they have a thing about toilet seats. The staff went well beyond any wants or needs, including any information needed about the nearest town or excursions off the resort. The food was good, but I did love the idea of no reservation for the a la carte and especially the option to the a la carte as often as I wanted. The beach needed a little maintenance to rocky.

Royalton Hicacos Resort and Spa: Great place to visit

Great food, rooms, grounds, entertainment, beach. We had a very enjoyable week at the Royalton Hibacos and were pleased with the resort. The facilities are great and the beach is one of the best in the world. The staff was very helpful and the seafood restaurant was excellent.

Resonance Blu Varadero: Wonderful " Memories Varadero", aptly named

From the Cobalt blue windows in the huge lobby, to our room , to the little Oasis we discovered just off of the lobby, to the first class entertainment every evening ,especially the Aquatic Ballet, we have wonderful Memories of our stay there, and would go back again for sure. We did not have children with us, but we saw a couple of childrens shows, and Toopy and Binoo, the childrens director ,I think Chanel, was fabulous with the kids. Room was spotless, food awesome and lots of it. People were [... read more] constantly working to keep things clean, painting fences, gardening. and everyone was so friendly and helpful.

Punta Peninsula Varadero: excellent resort

the resort itself was well maintained, the rooms were clean and everything worked. the people who work there were outstanding. the pool bar was always a great time and the weather was beautiful. we took the scooters into Varedaro for the day and had a good time shopping and trying a local bar out.

Muthu Playa Varadero: A nice resort, I would go back.

The grounds were well kept. Most of the people were very friendly, the staff were helpful. When we gave our maid some Canadian and personal items, she was very grateful and gave us a hug. Only problem we had was with our original room. The lights kept going out and there was a lot of water leaking from under the toilet. The staff were quick to respond, but couldn't fix the water leak right away. I asked for another room and I was assured that I could get one the next morning after some of the gu [... read more]ests left. This happened and we were happy with our new room. The new room was an updated one and also had a walk in shower, which worked better for me. As Cuba is not known for their food, we found it not too bad. It was tasty, but repetitious at the buffet. Lots of choice though. We had two nights of reservations for other restaurants and the food was quite good. The beach was amazing.... just gorgeous. The pool area was beautiful with afternoon activities. The nightly entertainment was good. All in all, we really liked the resort. Lots of big trees. Each room had a balcony. The rooms were set back in behind the main building, so none of the rooms had a bad view (I notice some other resorts had balconies over looking the driveway in).

Grand Memories Varadero: Trip was good because of the friends we were with.

Would not go back. Unfortunately we found out that the resort has recently been sold so therefore we were in the middle of the transaction and we found employees didn't case. Will not go back! Done with Cuba!

Palma Real: 2nd time around

We were at the resort 4 years ago, somethings are better somethings suck. Better- Furniture in the lobby, Coffee and slushy selection, Bed quality was better but maybe just the same and i didn't notice, i was at a 4 1/2 star last year (blau Marina) and the beds sucked. Italian was awesome - too bad wasn't open for pizza at lunch anymore. Worse- Pool with swim up bar was half full of water some days- fill it up- No fries at the grill by beach or at the other snack bar- which sucks cause if you ca [... read more]nt eat at buffet at least you had fries to rely on. Elevator work sometimes and when your on the forth floor it sucks to have to climb. staff at front desk could be 80 % nicer. They are not helpful at all. (Not like we asked for much, but even just asking if they had $ to exchange you would think i was asking for a first born) Staff are friendly but love you if you tip or give them gifts. Only had one worker actually ask for a tip, (which we always did, but that set me off so she got nothing) All and all it is a cheap vacation and if you want under 600 each it is worth it, food is cuba selection was not as good as the (Blau) but you are right in town which is nice, Beach is across the road and not far to walk but get there early so you get a chair.

Punta Peninsula Varadero: Not a 4 star resort

The room was not clean and the beds were uncomfortable. It was noisy and the farthest away. There was no room service, including restocking the fridge or helping with our luggage. We had to get water from the front desk and after a few days they said they didn't have any and we had to buy it from the hotel shop. Most of our towels had black smudges, bird feces?, on them. The pool towels were stained. We were locked out of our room on our last day before checkout time. The food was tolerable for [... read more] the first 5 days. The restaurants were not kept clean. It was hard to find tables and chairs without visible bird droppings, even in the enclosed areas. The restrooms near the snack area had no toilet seat. In general, there were few restrooms and they were not clean. The nightly entertainment was fun but not professional. There was very little service with respect to pool waiters, baggage carriers, shuttles were not offered. My husband and I were both extremely sick on the 6th and 7th days. Food poisoning? We were very careful, trying to eat freshly prepared and hot meals. The food in the restaurants seemed to be the same in the buffets. I would not recommend this resort to anyone. I am disappointed and the experience makes me not want to go back to this area of Cuba. I thought I had done my research and had made a good choice, especially because it was a choice presented by a travel agency.

Grand Memories Varadero: It's not about the service, it's about the beach

All in all it was a successful vacation. However the 6 of us will not return to the Riu. The service was lack luster. Most of the staff is miserable until you meet one with a smile... it's like a beacon of light! We struggled with the front desk to get king sized beds but eventually after wasting time arguing we got the appropriate rooms. The restaurants are pretty good, we enjoyed them. Unfortunately you are forced to wait in line in the morning 2 days before EACH (2 only) reservation. This was [... read more] enraging. Why would I waste more time in a second line tomorrow!? They seriously would not take a second reservation. On the bright side, if you got up early you could get a great lounger at the beach or the pool. Both were great! We really enjoyed our time there. We did 2 small excursions (Caribbean tour to snorkel the bay of pigs and the salsa night through sunwing) both were a blast. I was in good company, so that makes a difference. We also went to varadero on the double decker bus - don't wast your time. it takes forever to stop at alllll the resorts, just take a cab so you get more time on the beach later. We still love Cuba, just not the Riu.

Royalton Hicacos Resort and Spa: Good Resort

Good resort, rated #1 in Varadero. The hotel grounds are nice, the beach is gorgeous. The rooms are a little outdated but very clean and had everything we needed, ie. safe, fridge, ironing board, blow dryer and a really nice tub in the bathroom! The food is what you would expect in Cuba, not great but lots of options! The a la carte restaurants were ok but buffet was better. There is a 24 hour snack bar and a beach restaurant as well. Room service is also great but needs ordering in advance. It' [... read more]s an adults only resort and the crowd is mostly 50+ and even though we are in our 30s we had a great time as we were not looking to party. The main lobby bar has live music every night. The service was slow in every restaurant and bar except for the Diamond Club beach bar. We had the Diamond Club package and it was worth every extra penny! Our butlers were amazing, could ask them for anything and they would make it happen. We also didnt have to wait for our room to be ready like the rest of the visitors that came on the same bus. I would definitely recommend the Diamond Club package! We also had a nice quiet little pool outside of our room to hang out at when it was too windy at the beach.

Paradisus Varadero: Very good. Very few "let downs"

Royal Service was worth the expense. Private cabanas, pool, restaurant, butler, etc.... Food was better at private restaurant. Beach in this area had quite a bit of coral was up which was strange because it was clean a little further down.

Muthu Playa Varadero: Nice weekend getaway

The rooms were fine, only one bottle of water for the 3 days. Towels were on a shortage. No bathroom at the beach and the bar was only open 1230 to 3. Bathroom were up at the pool which never had toliet paper.

Punta Peninsula Varadero: amazing resort

The grounds were wonderful, had lots of walkways, different pool areas and two different areas for beaches. The dinning was very good. Had 4 different restaurants to eat in as well as the buffet area. Then there were 2 other areas to eat if the buffet area was closed. This resort had a number of activities that could've kept me busy all day if I wanted to participate. I found early morning beach walks amazing. All I can say was this was my first experience with an all inclusive and this experien [... read more]ce has made me want to do it again.