Buenaventura Grand Hotel and Great Moments: Not so amazing

I've travelled a lot in Pierro Vallarta And stayed at many hotel resorts and this is not a four star resort location is great the rooms are old the plumbing is not good nor the air conditioning the front staff was not helpful although the other staff was great I would not recommend this hotel

Bahia Principe Explore Akumal: Lovely Resort

Great Resort! my only 2 complaint's are, 1- the nightmare check-in service which was quickly resolved and 2- the mountains of seaweed on the rocky beach. Staff is nice, grounds well groomed, rooms clean, food plentiful and varied. Shows are typical all inclusive talent. All in all I would go to this resort again. The Luxury Hotel exceeds Coba and Tulum resorts on the same grounds. Its worth paying extra for the Luxury than the other 2.

Grand Palladium Kantenah: Perfect resort

Very clean, amazing staff, nice rooms and beautiful beaches. No end to things to do. Buffets were great, a la carte restaurants amazing. Lots of friendly wildlife,including a crocodile pond and flamingo ponds. Jungle like location a bonus. I would definetly be going again.

Temptation Resort & Spa: Great place to stay!

Everything about this hotel is fun. The colors, the people, the entertainment, anything you can think of. The atmosphere is really inviting and everyone is there for a good time. We met so many great people from all over Canada and the US.

Barcelo Maya Beach Resort: Fantastic Getaway

From the moment we arrived, our vacation was perfect. The staff were very friendly and helpful. I have a lactose allergy and the a la carte staff were excellent in recommending safe foods for me every evening. We celebrated our 6th anniversary during our stay and appreciated the hotel acknowledging our special day! Housekeeping kept our room spotless and the bartenders and servers made sure our glasses were never empty for long. We enjoyed a few rounds of mini golf and loved all of the a la [... read more] carte dining options. Our favorites were paella at La Fuente (Spanish), lobster at Marenostrum (seafood) and the lovely atmosphere at Brasserie (French). The evening entertainment was also very good - our favorite was the Circus show. We were repeat guests and will definitely be back again. Thanks to O'Neil for taking care of our booking and making arrangements for us to have an overnight accommodation in Toronto when our connecting flight was cancelled.

Melody Maker Cancun: Pretentious, Off putting, Non-Customer Centric

Stayed the week of June 03 to 10, 2018 Upon arrival I was greeted and offered a beverage, that was very refreashing. I was assisted with my luggage to my room. The bellman helped me set-up my safe. Later that day I changed my safe number, and needed a new safe card to do so. Desk clerk at the time was very helpful (looks like "B. J." Novak and the other clerk who is also helpful looks like Captain Morgan). Went to supper at 6:30pm, and the server seemed irritated by my lack of spanish or, tab [... read more]le utensil Etiquette. I could careless of either, as my day was very long (had a flat tire on the way to the airport the day before, and it's been 3 years since my last vacation). First day on the beach, the seaweed was the worst they have seen in 20 years, I was informed, and did not improve during my stay. The staff at breakfast were a ray of sunshine through out the week, and I have only positive vibes to give here. If you are setting up on the beach, go for the middle, as they are IN construction. They do offer a beach menu on some days, and a buffet on others that you need to make your way to the upper pool level section near entry/exit of resort. They do change where you can go for Supper throughout the week, to give you a variety. You need to book your reservations for the Teriaki Restaurant. Now on to the garbage. I had been Sunbathing topless 4 days into my vacation when I was approached by resort concierge " hey lady, hey lady. This isn't the kind of resort". Now that is fine, till I go to the pool on the same day, late afternoon, and have a lady masturbated a man inside the pool. Security and concierge didn't want to get wet, so most of the other guests including myself saw the O face. The man was eventually assisted out of the pool, while lady stayed and moved onto the next unsuspecting pray. On the same day, late evening, I went to the front desk to ask where I can topless sunbathe on the beach, keeping to myself like I have for the last four days (I put my top on when leaving my set-up to go bathroom, walk the beach etc., and like an even tan. Has nothing to do with sex, and if your in a relationship where your man looks, and he knows that shit upsets You, I can guaranteed You had problems well before going on your vacation), and an older man in his mid forteys to early fifties was very off putting, could not look me in the eyes, and automatically assumed I wanted to go to the strippers/peelers. When I clarified this was not the case, he waved me off after circling resorts on a map for topless sunbathing. I was picking up this judgmental old Spanish Inquisition Catholic vibe from him. He has no business being in a position dealing with customers, as a frontdesk clerk, with this way of thinking, especially dealing with customers from all over the globe. I had to deal with him two other times afterward, and still dealing with the same arrogant garbage. Its a perspective that has so many dysfunctional ties. It infuriates me that this perspective is still going strong, especially when the country itself, is in a third world state. How about clean your backyard up first, cause your garbage stinks. So second last day of vacation, same pool, overheard a couple getting pissy with each other. The man was like " I am perfect just the way I am". I thought it was funny at first. Then he honked his nose and swirled it into the water, and snott floats drifting all around me. I showered off both days and came to the conclusion. "THE POOL IS DIRTY". No amount of models, hookas, and pretending to have lots of money will change this. Now the service at the beach is great till Saturday after 12pm, in terms of food and drinks to your beach set-up. They hire models in the newest fullbody bathing suits in high heels, that dance to the latest music being played. You cannot go near them from what I was told by other guests in the pool, and security guards them like the holy grail. You will need to pay 35000 pesos to sit by the pool ,and pay extra pesos to have a Hookah at your set-up by the pool. Its the same spot that you have set-up for free at all week, oh and lung cancer free too. This is literaly right out of a MTV music video, some sort of fantasy being fulfilled here. FYI! those who have money, keep their money, by not spending it on this kind of garbage. Another thing, if your single, they seem to have a problem with this. I was constantly asked if I was alone, then given a look like I have no business being alone, by some staff. Not here to give you an origin storey, and its non of your dame business. I was their for my 35th birthday, I had requested to have a cake made for this day through tripcentral. This was not honoured, and my birthday week was not made special. Also, they have construction going on both sides of the building, beach facing. That's right, you get to listen to a Jack Hammer run most of the day on both sides of the beach, with a side order of music in the middle thumping most of the day. So don't bother going, if you want to come down from your busy life. For what I paid, this is by far a 2 star resort. And I would be very concerned when they do get up and running, to full capacity, that the reception and service dont become non-existent. Oh and management, save your sorrys, apologies, as you have intentionally set this resort up for people ready to spend money, even when you have an all-inclusive package. So what are you going to do about it? for the next arriving guests?

Ocean Riviera Paradise: nice resort

It was a nice resort, people were nice. The italian and sushi restaurant were delicious and liked the fact that we had wifi available 24/7. Did not like from the moment we stepped into the hotel there were people trying to sell us time shares and excursions.

Ocean Riviera Paradise: Beautiful and it has EVERYTHING!!

The guest services staff was amazing, kind and always had a smile. The entire time we commented on how hardworking and enthusiastic the staff was at every turn (from check in, bar staff, the entertainment staff to the cleaning staff and food services). Each building (Daisy, Eden, El Beso, Privelage) made it feel like their own resorts with the purposely placed landscaping. The al a carte food was perfect for the style of each restaurant. The rooms were beautiful; it was like each room was its o [... read more]wn master suite and a private oasis!! We cannot say enough about this resort; so happy we came across it and booked.

Ocean Riviera Paradise: Excellent Family Vacation!

We stayed at this resort from June 3-10. After reading the reviews before we went I was a bit worried but it turned out to be an excellent vacation! You have to be extremely picky not to like this resort. It was absolutely amazing. We traveled as a family of 4, with 2 children, ages 5 and 2. We were in the Daisy building facing the pool. The room was large and clean. The only issue we had was the water in the shower would go from warm to hot out of nowhere so we had to keep adjusting it d [... read more]uring our shower. No big deal, although some people would think so! The mini bar was filled daily with beer, pop, water, milkshakes, Oreos and M&M’s. The resort has 5 pools. One at each building. We spent most of our time at the Daisy pool as it was closest to our room. My only suggestion, is that they keep the swim up bar open later than 4:30pm. The entertainment at the Daisy pool was almost non-existent. They only had something for the kids one day. They should look into having more entertainment at that pool. I know they do a lot at the adults only pool and Eden pool. I also missed the music at the Daisy pool, it would have been nice to have music playing. The food was excellent. We went to the buffet every morning. There was plenty to choose from, our favourites were the made to order omelettes, fresh donuts and fresh fruit. For lunch we usually got food from the small restaurant by the Daisy pool, which consisted of hotdogs, burgers, fries, etc. For dinner we tried the Mexican, Steakhouse, Italian and Japanese. The Italian and Steakhouse were our favourites. I would skip the Mexican restaurant next time. The Japanese was just ok but the show they put on was good. Overall the food was great but the service was a little slow at times but nothing to complain about. No one got sick from the food and my children who are very picky eaters, always ate. Big plus! The coffee shop and ice cream parlour were great! We enjoyed them every night after dinner. As far as the beach, yes, there’s seaweed everywhere but it didn’t bother us as we’re not beach people. Although we loved the pool at the beach, the view was awesome. The entertainment at night was really good. We only made it to a couple of shows because they do start late and when you have small kids it’s hard to attend. We left early both times but the shows were fantastic. The bowling alley was a nice touch as well but we only went once. Thank you to all the staff for making our stay so memorable. We can’t wait to come back!

Bahia Principe Explore Coba: Good and bad

My experience with Carol Weber at trip central was excellent. She was top notch and would definitely use her again for future travel arrangements. The resort : beautiful grounds , food was good , pools were nice and water park for kids was fantastic. It’s too big ! If you love the beach this resort is not for you. You have to travel by golf cart to the beach because of the distance and then once you get there the beach is just not nice. Seaweed is an issue anywhere and I don’t even mind  [... read more]it as it’s part of nature however at this resort they have so much seaweed you can’t get in the water because they have tractors shovelling it out. I’ve never seen so much seeweed. You couldn’t even see the water. We had to walk quite a distance just to get to an area where we could swim and it was extremely busy because 4 resorts use this one small area. We paid extra for the golden and it’s not worth it. We never even got a menu for room service , they don’t answer phones and when then they do no one ever comes ... overall I recommend this resort if you like to stay by a pool and could guarantee a room by the pool and buffet area otherwise you will be on an enormous resort with not much to do ... also they add fertilizer to the sprinklers so most days it smelled like a farm and in that heat it was extremely unpleasant. I love going away for the beach , food , things to do and to soack up the sun and will not be returning here and I recommend other resorts in the area far more.

Riu Dunamar: Excellent Staff!

I usually do not comment about trips as I believe it is the experience and the level of relaxation you can achieve. this hotel was very beautifully designed. the tropical blue that is through out the hotel is appealing. the room were spacious and clean. bathrooms very large. the staff was pleasant and accomidating. the food staff and bar staff, excellent. Food: although there was a large variety, we found that it was very bland. They did have different sauces to add spice to the food if you [... read more] desired. the desserts were pretty to look at. but the they tasted awful. they literally had no taste. however, one of our 4 was sick and they chef made soup and special rice for her. so that was above and beyond excellent service. Beach. I was told after that the best times to go so you do not encounter the seaweed is before May and after July. there was so much seaweed, but it was maintained by the staff .nothing you can do about mother nature. however there was a crime that occurred a few days before we arrived. we were shocked when we saw the fully garbed policy carrying a huge gun. but aside from that we did not feel unsafe. Pools: the pools were fantastic. there are 5 pools- all great. no complaints. entertainment: they had a variety of shows that satisfied the different type of clients they had. so it was fair. the hotel itself was fantastic.

Ocean Riviera Paradise: Great resort

Resort was great. Lots of areas to swim including an adults only area. The Kids water park was good too. The food was pretty good ...not the best I’ve had in Mexico but wasn’t bad. Steakhouse, Italian and teppanyaki was the best. A few cons: beach was bad, smelled awful. Pools made up for it though. It rained constantly for a few days and our room didn’t have an umbrella— good luck getting one from guest services or the front desk. We were soaked going to dinner, etc. Also, bring lots  [... read more]of $1’s if you want to tip....front desk also did not carry “change” Overall, it was a good resort for the money we paid — would I go again? Only if it was a really great deal.

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing resort

Two years ago we went to this resort and we like it,and we went again.Grounds,buildings,rooms,pools are excellent and clea a la carten,food is good,except a la cart restaurants are lower then two years ago.

Bahia Principe Explore Coba: Amazing Family Resort

It was our family's first all inclusive vacation so we didn't really know what to expect. As soon as we got there, we felt very welcomed by the staff with their friendly demeanor. The staff were very helpful. They brought us everything we needed even set up an extra bed in our room! The hotel itself was very nice. There were a lot of activities for all ages. My kids really enjoyed the shows at night. The activity and entertainment staff were very fun and entertaining. We did water exercise, play [... read more]ed volleyball and basketball. Food was also delicious. We loved the Mediterranean Restaurant. We will definitely use this hotel again when we go back to Mexico! I will definitely recommend this place to anyone ;) thank you for such a wonderful experience!!!

Bahia Principe Escape Sian Ka'an: Perfect for Couples!!

The Bahia Principe is a perfect getaway for couples looking to relax on vacation, but is also packed with fun activities throughout the day and night! My boyfriend and I booked a junior superior penthouse suite at Sian Ka’an and it truly felt like living in luxury for a week. The first night there, we called to have our jacuzzi filled and our butler also brought us a bottle of sparking wine! Each night, Sian Ka’an had incredible performers with my favorite being the dancers from Latin Nigh [... read more]t, but throughout the other 3 resorts that you have access to, there are more shows to attend. We watched Michael Jackson at Tulum (which was amazing), but our favorite night by far was the Fiesta Mexicana at the Hacienda! The entertainment team at Sian Ka’an is absolutely amazing and really made an effort to get to know us. They had activities at the beach from late morning to noon, then continued back at our pool, and returned in the evenings as well. They were so engaging and funny! Finally, the food here was just absolutely incredible, whether it was at the snack bar, buffet, or a la cartes. They had such a wide variety and there was so much flavor! Overall, this truly felt like a 5 star resort and I would not hesitate to go back again!!

Marival Emotions Resort and Suites Riviera Nayarit: Authentic Experience! Amazing Service!

The resort was well equipped and offered lots of events, shows, activities and services that kept us busy for the entire week. Close to the city but not in the centre of it, we appreciated being right by the beach while having access to the city as needed. The food was decent but not amazing. We also saw a few cockroaches here and there (one tickled my toes...). I think that is to be expected as so much food is made and subsequently wasted. When we went, there were large groups of kids. Even [... read more] in our rooms, we could hear kids running around and yelling. In the adult only pool, there were kids from time to time. If you want peace and quiet, this is not the place for you. But if you want a lively atmosphere and have a family, this is the place for you. For couples, I would say that this place is quite good, but there might be more romantic options elsewhere. Overall, fantastic place and for an amazing value, I would return again.

Bahia Principe Escape Sian Ka'an: Excellent Resort

Food Great Beach is a 10 min shuttle from resort Beach wasn’t that good. Unless you like an enclosed off beach by rocks where there’s only like 300 feet of beach for everyone to swim at If you are looking for a resort with a nice beach this isn’t the resort for you 2/5 If your looking for a very nice resort and very luxurious resort where you would rather be at a pool then this is the resort for you.

Bahia Principe Escape Sian Ka'an: Beautiful large property

Bahia Principe is 4 resorts covering hundreds and hundreds of acres.We stayed at Sian Ka'an which is the adult only resort. It is located 1 or 2 KM from the other three. Not really a problem since the shuttle service to all the other resorts is very good. Our average wait time for a shuttle was maybe 2 minutes. We had complete access to everything at all 4 resorts so there is plenty to do and a tremendous selection of restaurants. Everything is true 5 star Every interaction with staff was p [... read more]leasant every time. Only some beaches are sandy. coral and rocks are present in some locations so step carefully. Apparently seaweed is a seasonal issue

Iberostar Selection Paraiso Maya Suites: Amazing resort

Exemplary! Very impressed with everything and everyone. This place was very clean, staff was very polite, approachable and accomodating. We enjoyed the great pools and beach facilities. There was a great selection with the meals. Housekeeping, Diana and concierge service was excellent (Mario) and Pech. We are hoping to be back again.

Bahia Principe Explore Coba: Very nice resort

We had a great time at Bahia Principe, the beach was amazing and so many beautiful pools. We also booked 3 tours to see the Piramids and Xcarett. We will defianately go back. Thank you for the amazing experience.